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CyberData 011171 Operation Manual

Voip v3 zone controller 4-port audio out
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Download this manual See also: Operating Manual
The IP Endpoint Company
VoIP V3 Zone Controller
4-Port Audio Out
Operations Guide
Part #011171
Document Part #930446E
for Firmware Version 6.0.2
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company VoIP V3 Zone Controller 4-Port Audio Out Operations Guide Part #011171 Document Part #930446E for Firmware Version 6.0.2 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision History Revision 930446E, which corresponds to firmware version 6.0.2, was released on October 16, 2012 and has the following changes: • Updates Table 2-2, "Factory Default Settings". Operations Guide 930446E CyberData Corporation...

  • Page 4: Table Of Contents

    Upgrade the Firmware ......................44 Mounting the VoIP Zone Controller 45 A.1 Mount the VoIP Zone Controller .....................45 A.1.1 Mounting Components ......................45 A.1.2 Mounting Procedure ........................ 46 Appendix A Setting Up a TFTP Server Operations Guide 930446E CyberData Corporation...
  • Page 5 B.3.2 Warranty & RMA Returns Outside of the United States ............ 50 B.3.3 Spare in the Air Policy ......................50 B.3.4 Return and Restocking Policy ....................51 B.3.5 Warranty and RMA Returns Page ..................51 Index Operations Guide 930446E CyberData Corporation...

  • Page 6: Chapter 1 Product Overview

    1 Product Overview The CyberData VoIP V3 Zone Controller with Audio-Out enables access to existing paging speakers through a VoIP phone system. The interface is designed to use a standard paging amplifier with audio inputs and supports paging up to 15 zone groups from a VoIP phone.

  • Page 7: Product Features

    Specifications Regulatory Compliance FCC Class A, UL 60950, CE Power Requirement PoE or 48V DC Connection Speed 10/100 Mbps Protocol SIP compliant Part Number 011171 Dimensions 6.11”L x 4.05”W x 1.15” H Weight 1.2 pounds Operations Guide 930446E CyberData Corporation...

  • Page 8: Chapter 2 Implementing The Voip V3 Zone Controller

    Controller. 2.1 Parts List The packaging for the VoIP Zone Controller includes the parts in this illustration. Table 2-1. Parts List Quanti Part Name Illustration VoIP V3 Zone Controller Installation Quick Reference Guide Mounting Kit Operations Guide 930446E CyberData Corporation...

  • Page 9: Typical Installation

    VoIP Zone Controller is normally installed as part of a paging system. Figure 2-1. Typical Installation VoIP V3 Zone Controller 4-Port Audio Out Generic PoE Switch IP Phone IP PBX Server Analog Amplifiers Paging Speakers Operations Guide 930446E CyberData Corporation...

  • Page 10: Setting Up The Voip Zone Controller

    Controller to a 48VDC power supply. See the figure on the left. Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground on the back of the unit. See the figure on the left. Chassis Ground Operations Guide 930446E CyberData Corporation...

  • Page 11: Connect To The Network

    Setting up the VoIP Zone Controller 2.3.3 Connect to the Network Plug one end of a standard Ethernet cable into the VoIP Zone Controller Ethernet port. Plug the other end into your network. Figure 2-3. Connecting to the Network Operations Guide 930446E CyberData Corporation...

  • Page 12: Confirm That The Voip Zone Controller Is Up And Running

    Status LED comes on after the device is booted and initialized. This LED GREEN blinks when the unit is operational. • The square, Audio Activity LEDs turn on solid when a Zone is being paged. GREEN Operations Guide 930446E CyberData Corporation...

  • Page 13: Restore The Factory Default Settings As Required

    Table 2-2. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930446E CyberData Corporation...

  • Page 14: Configuring The Voip Zone Controller

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID Operations Guide 930446E CyberData Corporation...

  • Page 15: Voip Zone Controller Web

    Link to go to the Nightringer page. Link to go to the Zone Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930446E CyberData Corporation...

  • Page 16: Log In To The Configuration Gui

    Make sure that the PC is on the same IP network as the VoIP Zone Controller. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
  • Page 17 Implementing the VoIP V3 Zone Controller Configuring the VoIP Zone Controller Figure 2-6. Home Page Operations Guide 930446E CyberData Corporation...
  • Page 18 • Configure the Zone parameters. Click Zone Config and see Section 2.4.9, "Configure the Zone Parameters" for instructions. Note Click the Upgrade Firmware button any time you need to upload new versions of the firmware. Refer to Section 2.5, "Upgrading the Firmware" for instructions. Operations Guide 930446E CyberData Corporation...

  • Page 19: Configure The Device Parameters

    Implementing the VoIP V3 Zone Controller Configuring the VoIP Zone Controller 2.4.4 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-7. Figure 2-7. Device Configuration Page Operations Guide 930446E CyberData Corporation...
  • Page 20 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930446E CyberData Corporation...

  • Page 21: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the VoIP Zone Controller and communicate with it. Click Network Setup on the Home page to open the Network Configuration page. Figure 2-8. Network Setup Page Operations Guide 930446E CyberData Corporation...
  • Page 22 IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. 3. Click Save when you are finished. 4. Click Reboot for the new settings to take effect. Operations Guide 930446E CyberData Corporation...

  • Page 23: Configure The Sip Parameters

    2.4.6 Configure the SIP Parameters The SIP parameters enable the VoIP Zone Controller to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP Configuration page. Figure 2-9. SIP Configuration Page Operations Guide 930446E CyberData Corporation...
  • Page 24 Click on the Reboot button to reboot the system. 1. Enter the IP address of the SIP Server. 2. Enter the port numbers used for SIP signaling: a. Remote SIP Port b. Local SIP Port Operations Guide 930446E CyberData Corporation...
  • Page 25 SIP Server. The VoIP Zone Controller automatically re- registers with the SIP server before the lease expiration timeout. 7. Click Save. 8. Click Reboot for the new settings to take effect. Operations Guide 930446E CyberData Corporation...

  • Page 26: Point-To-Point Configuration

    The delayed DTMF functionality is available in the Point-to-Point Mode. Note Establishing point-to-point SiP calls may not work with all phones. Figure 2-10. SIP Configuration Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server Operations Guide 930446E CyberData Corporation...

  • Page 27: Configure The Multicast Parameters

    RTP audio stream. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone. A multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.

  • Page 28: Assigning Priority

    SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930446E CyberData Corporation...

  • Page 29: Configure The Night Ringer Parameters

    Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-12. Figure 2-12. Nightringer Configuration Setup Operations Guide 930446E CyberData Corporation...
  • Page 30 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. 4. Click Reboot for the new settings to take effect. Operations Guide 930446E CyberData Corporation...

  • Page 31: Configure The Zone Parameters

    • You will need to plug any Zones that are used on the VoIP Zone Controller into an analog amplifier. Any speakers attached to the amplifier will be present in the Zone. 1. Click on the Zone Config button to open the Zone Configuration page. See Figure 2-13. Figure 2-13. Zone Configuration Setup Operations Guide 930446E CyberData Corporation...

  • Page 32: Operating The Voip Zone Controller

    3. If the zone is valid, the VoIP Zone Controller will play the user-defined "good zone" sound. Go Step Note If the zone is invalid, the VoIP Zone Controller will play the user-defined "bad zone" sound. Repeat Step 4. When you hear the "good zone" tone, you can begin speaking. Operations Guide 930446E CyberData Corporation...

  • Page 33: Configure The Audio Parameters

    2-14. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the VoIP Zone Controller. Figure 2-14. Audio Configuration Page Operations Guide 930446E CyberData Corporation...
  • Page 34 To test an audio file, first select the ports (located at the bottom of the Audio Configuration Page) that you want to play the audio file to, and then press the Play button for the desired audio file. Operations Guide 930446E CyberData Corporation...
  • Page 35 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit). Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Pagetone Corresponds to a simple tone that is unused by default (24 character limit).

  • Page 36: User-Created Audio Files

    RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-16 through Figure 2-18. Figure 2-16. Audacity 1 Figure 2-17. Audacity 2 Operations Guide 930446E CyberData Corporation...
  • Page 37 Configuring the VoIP Zone Controller When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-18. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930446E CyberData Corporation...

  • Page 38: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-19). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-19. Event Configuration Page Operations Guide 930446E CyberData Corporation...
  • Page 39 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Operations Guide 930446E CyberData Corporation...

  • Page 40: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 41 Implementing the VoIP V3 Zone Controller Configuring the VoIP Zone Controller Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 42 Implementing the VoIP V3 Zone Controller Configuring the VoIP Zone Controller Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 43: Configure The Autoprovisioning Parameters

    Implementing the VoIP V3 Zone Controller Configuring the VoIP Zone Controller 2.4.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. Figure 2-20. Figure 2-20. Autoprovisioning Configuration Page Operations Guide 930446E CyberData Corporation...
  • Page 44 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930446E CyberData Corporation...

  • Page 45: Autoprovisioning

    The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.
  • Page 46 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 47 • Click Delete for each file that you want to restore to the factory default audio file on the Audio Configuration page. • Change the autoprovisioning file with the word “default” set as the file name. Operations Guide 930446E CyberData Corporation...

  • Page 48: Upgrading The Firmware

    Click the Browse button to navigate to the application firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Click on the Reboot button to reboot the system. Operations Guide 930446E CyberData Corporation...

  • Page 49: Upgrade The Firmware

    The VoIP Zone Controller will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot). Operations Guide 930446E CyberData Corporation...

  • Page 50: Mounting The Voip Zone Controller

    Before you mount the VoIP Zone Controller, make sure that you have received all of the parts for each VoIP Zone Controller. Refer to Table A-1. Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 1 1/2-inch Screws #6 Plastic-Ribbed Anchors Operations Guide 930446E CyberData Corporation...

  • Page 51: Mounting Procedure

    See Figure A-1. 4. Determine which sides of the VoIP Zone Controller will be facing up, and then slide the VoIP Zone Controller down over the screws to latch onto the screws. Figure A-1. Mounting Operations Guide 930446E CyberData Corporation...

  • Page 52: Appendix A Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930446E CyberData Corporation...

  • Page 53: Appendix B Troubleshooting/Technical Support

    Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/products/voip/legacyanalog/pagingzonev3/faqs.html B.1.1 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: http://www.cyberdata.net/products/voip/legacyanalog/pagingzonev3/docs.html...

  • Page 54: Contact Information

    3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 55: Warranty

    B.3.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 56: Return And Restocking Policy

    For End Users, please contact the company that you purchased your equipment from for their return policy. B.3.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html...

  • Page 57: Index

    100 Mbps 7 connection speeds 7 connections cables used 1, 5 contact information 49 act LED 7 contact information for CyberData 49 activity LED 7 Current Network Settings 17 address, configuration login 11 current network settings 17 addressing current settings, reviewing 13...
  • Page 58 45 MGROUP product overview 1 MGROUP Name 23 mounting procedure 46 mounting the device 45 multicast configuration 22 Multicast IP Address 23 reboot 43 unregistering from SIP server during 20 registration and expiration, SIP server Operations Guide 930446E CyberData Corporation...
  • Page 59 & RMA returns within the United States 50 SIP Server 19 warranty and RMA returns page 51 SIP configuration page 18 warranty policy at CyberData 50 SIP configuration parameters 19 web access password 8 outbound proxy 19 web access username 8...

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