Sending Information To Tomtom; Memory Card Slot; Device Not Starting - TomTom 4PN50 User Manual

6. Enter a name for your device.
Your device is labeled in WEBFLEET with this name.
If you have successfully activated your PRO device, you receive a welcome message from
WEBFLEET confirming the activation. In future the connection is established automatically.
To check the connection status between the PRO and the TomTom WEBFLEET online service, tap
the Connection status button in the WEBFLEET panel on the left on your navigation device.

Sending information to TomTom

When you first start navigating or you have reset your PRO, your PRO asks for permission to
collect some information about your use of the navigation device. The information is stored on
your PRO until we retrieve it. We use it anonymously to improve our products and services. If you
use our services, we will also use your location information to deliver the services to you.
You can change whether you send this information to us at any time by doing the following:
1. In the Main Menu, select Settings.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order
to receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at telematics.tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.

Memory card slot

You can use a memory card as extra storage space. You can also store custom POIs to show in
the Point of Interest list on your PRO device. You can also use a memory card to perform software
and map updates. For more information contact your TomTom Telematics partner.

Device not starting

In rare cases, your PRO device may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your PRO device to the car
charger. It can take 3 - 5 hours to fully charge the battery, depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not
powerful enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your PRO begins to restart.
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