Error Display - Motorola APX Instruction Manual

Troubleshooting: Error Display
Table 4-1. APX Mobile Dual-Radio Power-Up Self-Check Error Codes (Continued)
Error Code
02/90 or 22/90 General DSP Hardware Failure
(DSP startup message not received
correctly)
09/10 or 29/10 Secure Hardware Error
09/90 or 29/90 Secure Hardware
15/10 External Accessory
External Accessory is not present on
power up or did not power up
correctly, and external accessory
feature is enabled in codeplug
15/90 External Accessory
External Accessory is not present on
power up or did not power up
correctly, and external accessory
feature is enabled in codeplug
Note: 01, 02, or 09 denotes a failure on the Primary Radio. 21, 22, or 29 denotes a failure on the Secondary
Radio.
See the ASTRO APX Mobile Radios and Control Heads Basic Service Manual (P/N 6875964M01)
for all other error codes.
4.2

Error Display

If an Unselected Radio has an error, the error message shall be displayed on the status (third) line of
the O7 Control Head with its associated banner.
The Primary Radio will display the error of the Secondary Radio during power up, as the Primary
Radio is the Selected Radio by default.
• The Primary Radio Host error code is defined as 01/xx (legacy behavior)
• The Primary Radio DSP error is defined as 02/xx (legacy behavior)
• The Secondary Radio Host error is defined as 21/xx (new behavior)
• The Secondary Radio DSP error is defined as 22/xx (new behavior)
MN000770A01-AA
Description Error Type Corrective Action
Fatal Turn the radio off, then on
Fatal When equipped with the 3 day key
retention option, make sure the
radio had battery voltage applied
for at least 2 minutes, then turn the
radio off, then on. With no options,
turn the radio off, then on
Fatal Turn the radio off, then on
Non-Fatal Verify external accessory is
connected and powers up. Turn
the radio off, then on
Fatal Verify external accessory is
connected and powers up. Turn
the radio off, then on
4-3
July 30, 2014