HP Touchsmart TM2 User Manual
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HP Touchsmart TM2 User Manual

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HP TouchSmart User Guide
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  • Page 1 HP TouchSmart User Guide TouchSmart tm2 Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

  • Page 5: Table Of Contents

    Getting to know the computer ......................4 3 Using Instant Web Starting Instant Web ..........................6 Starting Microsoft Windows ........................6 Disabling and enabling HP Instant Web ....................7 4 Features Components ............................8 Top components ........................8 TouchPad ......................8 Lights ........................
  • Page 6 Step 3: Configure the computer to connect to the wireless network ..................... 20 Protecting your WLAN ..................21 Roaming to another network ................21 Using HP Mobile Broadband ..................... 21 Inserting a SIM ....................22 Removing a SIM ....................23 Using Bluetooth wireless devices ..................24 Bluetooth and Internet Connection Sharing (ICS) ..........
  • Page 7 Using the hotkeys ..........................33 7 Multimedia Using the media activity keys ......................35 Multimedia software ........................... 36 Using HP TouchSmart software or HP MediaSmart software ........... 36 Using multimedia software ....................36 Installing multimedia software from a disc ................. 37 Audio ..............................37 Adjusting the volume ......................
  • Page 8 Using Disk Cleanup ......................56 Using HP ProtectSmart Hard Drive Protection .................. 56 Identifying HP ProtectSmart Hard Drive Protection status ..........56 Managing power with a parked hard drive ................. 57 Using HP ProtectSmart Hard Drive Protection software ............ 57 Inserting and removing a hard drive ....................
  • Page 9 Setting passwords in Windows ..................67 Setting passwords in Setup Utility ..................67 Administrator password ..................68 Managing an administrator password ..........68 Entering an administrator password ..........68 Power-on password ..................68 Managing a power-on password ............69 Entering a power-on password ............69 Using antivirus software ........................
  • Page 10 Determining the BIOS version ................80 Downloading a BIOS update ................81 Appendix A Product information Input power ............................83 Operating environment ........................83 Traveling with the computer ....................... 84 Routine care ............................84 Cleaning the display ......................84 Cleaning the TouchPad and keyboard ................85 Labels ..............................

  • Page 11: Getting Started

    Getting started Charging the battery To fully charge the battery, leave the computer plugged into external power until the battery light on the computer turns white. WARNING! To reduce the risk of electric shock or damage to your equipment, observe these guidelines: Plug the power cord into an AC outlet that is easily accessible at all times.

  • Page 12: Rotating The Display

    Rotating the display To use the computer in slate mode: Open the display. Rotate the display clockwise 180 degrees. Lower the display over the keyboard. CAUTION: To reduce the risk of damage to your computer, do not force the display past 180 degrees, and do not transport the computer while it is in slate mode.

  • Page 13: Finding More Information

    You do not need to connect to the Internet to access the user guides in Help and Support. To access Help and Support: Select Start > Help and Support. – or – For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Locating regulatory, safety, and environmental notices WARNING! To reduce the risk of serious injury, read the Safety &...

  • Page 14: What's Next

    The following list highlights the entertainment features of the computer and explains where to get additional information for each feature. HP Instant Web—You can perform many of your favorite activities without the need to start the main operating system. If you like to browse the Internet, view digital photos, listen to music, or keep in touch through e-mail, instant messages, or Skype (select models only), you will enjoy the many features of HP Instant Web.
  • Page 15 Video—You can connect an optional display device or an HDMI (High Definition Multimedia Interface) device to the computer. You can also connect an optional optical drive. For more information about the video features, refer to Video on page Webcam—Adjustable, with low-light image technology and built-in microphones, the webcam is a perfect companion to your instant messaging program.

  • Page 16: Using Instant Web

    Using Instant Web HP Instant Web provides a fun and engaging way to perform many of your favorite activities. Your computer is ready to go within seconds of sliding the power switch and you can rapidly access several applications without the need to start the main operating system. If you like to browse the Internet, view digital photos, listen to music, or keep in touch through e-mail, instant messages, or Skype (select models only), you will enjoy the many features of HP Instant Web.

  • Page 17: Disabling And Enabling Hp Instant Web

    You can disable or reenable Instant Web in two ways. To disable or reenable Instant Web from the Windows operating system: Click Start > All Programs > HP Instant Web. The HP Instant Web Installer folder displays. Click HP Instant Web Configuration Tool.

  • Page 18: Features

    Features Components Top components TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. Lightly press the button and hold for 3 seconds to turn the TouchPad on and off. Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse.

  • Page 21: Right-Side Components

    Right-side components Component Description Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon. Rotate button Rotates the screen image counter-clockwise into 4 orientations: landscape primary, portrait primary, landscape secondary, and portrait secondary. Power light White: The computer is on. Blinking white: The computer is in the Sleep state.

  • Page 22: Left-Side Components

    Component Description Digital Media Slot Supports the following digital card formats: Memory Stick Memory Stick Pro MultiMediaCard Secure Digital Memory Card xD-Picture Card USB ports (2) Connect optional USB devices. Battery light Off: The computer is running on battery power. Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error.

  • Page 23: Display Components

    Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Pen holder Holds the pen. Display components Component Description...

  • Page 24: Bottom Components

    Bottom components Component Description Battery release latch Releases the battery from the battery bay. Battery bay Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 25: Networking

    Networking The computer supports 2 types of Internet access: Wireless—For mobile Internet access, you can use a wireless connection. To learn about adding the computer to an existing network or setting up a wireless network, refer to Creating a wireless connection on page Wired—You can access the Internet by connecting to a broadband network using the RJ-45 (network) jack.

  • Page 26: Using The Windows Connect To The Internet Wizard

    In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station.

  • Page 27: Using The Wireless Key

    Wireless (disconnected) Identifies the Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers on your computer are installed and one or more network devices are connected to the network.

  • Page 28: Using Wireless Assistant Software

    Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows® Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.

  • Page 29: Connecting To An Existing Wireless Network

    NOTE: The terms wireless router and wireless access point are often used interchangeably. A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.

  • Page 30: Step 1: Purchase High-Speed Internet Service

    Step 1: Purchase high-speed Internet service If you already have high-speed Internet service (DSL, cable, or satellite), begin with . If you do not have high-speed Internet service, follow these steps: Contact a local ISP to purchase high-speed Internet service and a DSL or cable modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

  • Page 31: Protecting Your Wlan

    HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases Creating a wireless connection Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

  • Page 32: Inserting A Sim

    Coverage for HP Mobile Broadband is similar to mobile phone voice coverage. When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

  • Page 33: Removing A Sim

    Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Reconnect external power. Reconnect external devices.

  • Page 34: Using Bluetooth Wireless Devices

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

  • Page 35: Connecting To A Wired Network

    Connecting to a wired network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect to a LAN: Plug the network cable into the network jack (1) on the computer.

  • Page 36: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

  • Page 37: Pinching

    Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size.

  • Page 38: Using The Digitizer Pen

    Using the digitizer pen You can write with the pen in pen-specific programs such as Tablet PC Input Panel, in all Microsoft® Office applications, and in most other Windows programs and utilities. The information you write on the screen with the pen can be filed, searched, and shared among most Windows programs. Identifying the pen components The pen interacts with the computer whenever the tip (1) of the pen is pressed against the screen.

  • Page 39: Using The Touch Screen

    Review to ensure the touch screen text and illustrations are correct for Luke Using the touch screen The computer allows you to use your fingers or the digitizer pen to perform certain actions on the touch screen. NOTE: The instructions in this section are based on the preferences set at the factory. To modify settings for recognized clicks and flicks, select Start >...

  • Page 40: Dragging

    Dragging Press your finger on an item on the screen and then move your finger to drag an item to a new location. You can also use this motion to slowly scroll through documents. Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the screen, and then drag them across the screen in an up, down, left, or right motion.

  • Page 41: Pinching

    Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: Zoom out by holding two fingers apart on the screen, and then pull the fingers together to decrease an object's size. Zoom in by holding two fingers together on the screen, and then pull the fingers apart to increase an object's size.

  • Page 42: Setting Touch Screen Preferences

    Setting touch screen preferences To set preferences for visual feedback, select Start > Control Panel > Hardware and Sound > Pen and Touch. These preferences are specific to the touch screen and the computer. To set preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound >...

  • Page 43: Using The Hotkeys

    Icon Action Description Screen brightness down Decreases the screen brightness level incrementally when you hold down this key. Screen brightness up Increases the screen brightness level incrementally when you hold down this key. Switch screen image Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
  • Page 44 Hotkey Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Scroll up. fn+up arrow Scrolls the page up. Scroll down. fn+down arrow Scrolls the page down. Go home. fn+left arrow Returns the cursor to the beginning of the line where the cursor is located or returns to the beginning of the document.

  • Page 45: Multimedia

    Multimedia Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: Integrated speakers for listening to music Integrated microphones for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music, movies, and pictures Multimedia keys that provide fast access to multimedia tasks...

  • Page 47: Installing Multimedia Software From A Disc

    Installing multimedia software from a disc Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data in either of the following ways: Connect an external optical drive (select models only or purchased separately) to one of the USB ports on your computer.

  • Page 50: Video

    Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker.

  • Page 51: Configuring Audio For Hdmi

    NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately). The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer.

  • Page 52: Power Management

    Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB port When the computer will be unused and disconnected from external power for an extended period...

  • Page 53: Initiating And Exiting Sleep

    CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation.

  • Page 54: Conserving Power

    Conserving power Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. Disconnect external devices that are not plugged into an external power source, when you are not using them.

  • Page 55: Customizing Power Plans

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

  • Page 56: Finding Battery Information In Help And Support

    Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: Battery Check tool to test battery performance Information on calibration, power management, and proper care and storage to maximize battery life Information on battery types, specifications, life cycles, and capacity To access battery information: Select Start >...

  • Page 57: Charging A Battery

    Pivot the battery (2) upward and remove it from the computer (3). To insert the battery: Close the display and turn the computer upside down on a flat surface. Align the tabs on the battery with the notches on the outer edge of the battery bay (1) and rotate the battery into the battery bay until it is seated (2).

  • Page 58: Maximizing Battery Discharge Time

    Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: If you are charging a new battery, charge it fully before turning on the computer.

  • Page 59: Resolving A Low Battery Level

    Resolving a low battery level when external power is available Connect one of the following devices: AC adapter Optional power adapter purchased as an accessory from HP. Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation.

  • Page 60: Disposing Of A Used Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a ”weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

  • Page 61: Testing An Ac Adapter

    To connect the computer to external AC power: Plug the adapter into the power connector (1) on the computer. Plug the power cord into the adapter (2). Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:...

  • Page 63: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

  • Page 64: Removing A Usb Device

    To connect a USB device to the computer, connect the USB cable for the device to the USB port. You will hear a sound when the device has been detected. NOTE: The first time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of the taskbar.

  • Page 65: 10 Drives

    10 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

  • Page 66: Using Disk Cleanup

    You drop the computer. You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.

  • Page 67: Managing Power With A Parked Hard Drive

    On the Icon in System Tray row, click Show. Click OK. Managing power with a parked hard drive If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways: The computer will not shut down.

  • Page 68: Inserting And Removing A Hard Drive

    Inserting and removing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch.
  • Page 69 Lift the hard drive (2) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the right until the hard drive snaps into place. Align the tabs (1) on the hard drive cover with the notches on the computer.

  • Page 70: Using External Drives

    Tighten the hard drive cover screws (3). Using external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: 1.44-megabyte diskette drive Hard drive module (a hard drive with an adapter attached) DVD-ROM Drive DVD±RW SuperMulti Double-Layer (DL) Drive Blu-ray ROM DVD±R/RW SuperMulti Double-Layer (DL) Drive...

  • Page 71: Removing An Optical Disc When The Disc Tray Will Not Open

    You may have one of the following types of drives: DVD±RW SuperMulti Double-Layer (DL) Drive Blu-ray ROM DVD±R/RW SuperMulti Double-Layer (DL) Drive Removing an optical disc when the disc tray will not open If your optical drive is a tray load drive and the disc tray does not open, follow these steps: Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
  • Page 72 To share an optical drive: From the computer with the optical drive you are sharing, select Start > Computer. Right-click the optical drive you want to share, and click Properties. Select the Sharing tab > Advanced Sharing. Select the Share this folder check box. Type a name for the optical drive in the Share name text box.

  • Page 73: 11 Memory Modules

    11 Memory modules The computer has two memory module compartments, which are located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 74 If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.
  • Page 75 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module.

  • Page 76: 12 Security

    12 Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: Passwords Antivirus software Firewall software...

  • Page 77: Setting Passwords In Windows

    You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: A password can be any combination of up to 8 letters and numbers and is case sensitive.

  • Page 78: Administrator Password

    Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.

  • Page 79: Managing A Power-On Password

    Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...

  • Page 80: Installing Critical Security Updates

    Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments.

  • Page 82: Using Your Registered Fingerprint To Log On To Windows

    Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: Immediately after you have registered your fingerprints, restart Windows. Swipe any of your registered fingers to log on to Windows. Chapter 12 Security Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

  • Page 83: 13 Backup And Recovery

    HP Recovery drive is listed in the window. Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 84: Backing Up Your Information

    Only one set of recovery discs can be created per computer. Number each disc before inserting it into the optical drive. If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: Select Start >...

  • Page 85: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

  • Page 86: Performing A Recovery

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 87: Setup Utility (Bios)

    14 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 88: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or or f6.

  • Page 89: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 90: Diagnostics Menu

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 91: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.
  • Page 92 The BIOS installation begins. Complete the installation by following the instructions on the screen. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Chapter 14 Setup Utility (BIOS) Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

  • Page 93: Appendix A Product Information

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.

  • Page 94: Traveling With The Computer

    Traveling with the computer For best results, follow these traveling and shipping tips: Prepare the computer for traveling or shipping: Back up your information. Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, remove the media from a drive before removing the drive from a drive bay, and before shipping, storing, or traveling with a drive.

  • Page 95: Cleaning The Touchpad And Keyboard

    To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
  • Page 96 This label is located inside the battery bay. HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Appendix A Product information Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

  • Page 97: Appendix B Troubleshooting

    NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. If the computer is running on battery power, or if it is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter.

  • Page 98: Software Is Functioning Abnormally

    Software is functioning abnormally If the software is unresponsive or responds abnormally, follow these suggestions: Restart the computer by clicking Start, clicking the arrow next to Shut down, and then clicking Restart. If you cannot restart the computer using this procedure, refer to the next section, “The computer is on but is not responding.”...

  • Page 99: An External Device Is Not Working

    To check the record functions of the computer, follow these steps: Select Start > All Programs > Accessories > Sound Recorder. Click Start Recording and speak into the microphone. Save the file to your desktop. Open Windows Media Player or MediaSmart and play back the sound. NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise.

  • Page 100: Cannot Connect To A Preferred Network

    A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com: Open your Internet browser and go to http://www.hp.com/support.

  • Page 101: Wlan Connection Is Very Weak

    When technical support chat is not available in a particular language, it is available in English. E-mail HP Customer Support. Find HP Customer Support worldwide telephone numbers. Locate an HP service center. Contacting customer support Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

  • Page 102: Index

    Index disposing 50 components AC adapter inserting 46 bottom 14 testing 51 low battery levels 48 display 13 AC power, connecting 50 removing 46 front 10 action key mode 80 replacing 50 left-side 12 action keys storing 49 right-side 11 adjusting volume 33 battery bay 85 top 8...
  • Page 103 34 external monitor port 40 page up 34 external optical drive 37 using 34 labels external WWAN antenna, HP Mobile Broadband Module 22 Bluetooth 86 identifying 10 HP ProtectSmart Hard Drive Microsoft Certificate of Protection 56 Authenticity 85...
  • Page 104 media controls, keys 33 page up hotkey 34 Recovery Manager 73, 76 MediaSmart passwords recovery partition 73 using 36 administrator 68 recovery, system 76 MediaSmart software 36 power-on 68 regulatory information memory module set in Setup Utility 67 regulatory label 85 inserting 64 set in Windows 67 wireless certification labels 86...
  • Page 105 MediaSmart 36 wireless network (WLAN) TouchSmart 36 unresponsive system 42 equipment needed 19 using 36 USB cable, connecting 54 security 21 Wireless Assistant 18 USB devices WLAN antennas, identifying 13 solid-state drive (SSD) 73, 76 connecting 53 WLAN device 86 speakers, identifying 13 description 53 WLAN label 86...
  • Page 106 Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

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