Common Problems - Dell S2319H User Manual

Common Problems

The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor Focus
Shaky/Jittery
Video
Missing Pixels
Stuck-on Pixels
Brightness
Problems
Geometric
Distortion
34
| Troubleshooting
What You
Experience
No picture ∞ Ensure that the video cable connecting the monitor
∞ Verify that the power outlet is functioning properly
∞ Ensure that the correct input source is selected via the
No picture or ∞ Increase brightness and contrast controls using the
no brightness
∞ Perform monitor self-test feature check.
∞ Check for bent or broken pins in the video cable
∞ Run the built-in diagnostics.
∞ Ensure that the correct input source is selected via the
Picture is ∞ Eliminate video extension cables.
fuzzy, blurry, or
∞ Reset the monitor to Factory Settings(Factory Reset).
ghosting
∞ Change the video resolution to the correct aspect ratio.
∞ Reset the monitor to Factory Settings(Factory Reset).
Wavy picture or
fine movement
∞ Check environmental factors.
∞ Relocate the monitor and test in another room.
LCD screen has ∞ Cycle power On-Off.
spots
∞ Pixel that is permanently Off is a natural defect that can
∞ For more information on Dell Monitor Quality and
LCD screen has ∞ Cycle power On-Off.
bright spots
∞ Pixel that is permanently off is a natural defect that can
∞ For more information on Dell Monitor Quality and Pixel
Picture too dim ∞ Reset the monitor to Factory Settings(Factory Reset).
or too bright
∞ Adjust brightness & contrast controls via OSD.
Screen not ∞ Reset the monitor to Factory Settings(Factory Reset).
centered
∞ Adjust horizontal & vertical controls via OSD.
correctly
Possible Solutions
and the computer is properly connected and secure.
using any other electrical equipment.
Input Source menu.
OSD.
connector.
Input Source menu.
occur in LCD technology.
Pixel Policy, see Dell Support site at: www.dell.com/
support/monitors.
occur in LCD technology.
Policy, see Dell Support site at:http://www.dell.com/
support/monitors.