Video And Display Problems; If The Display Is Blank; If The Display Is Difficult To Read - Dell XPS M2010 Owner's Manual

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If the touch pad operates correctly, the mouse may be defective, or the wireless mouse with Bluetooth technology may not be paired with the computer.
See
Mouse Pairing
Failed.
 
Check the system setup program settings —
Verify that the system setup program lists the correct device for the pointing device option. See
recognizes a USB mouse without making any setting adjustments.)
 
Test the mouse controller —
To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing
Devices test group in the Dell Diagnostics. See
 
Reinstall the touch pad driver —
See
Reinstalling Drivers and
Utilities.
 
Computer base does not recognize wireless mouse —
 Video and Display Problems
Fill out the Diagnostics Checklist (see
 
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
 

If the display is blank

NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor
to your computer.
 
Check the battery —
If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter,
and turn on the computer.
 
Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
 
Check the AC adapter —
Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.
 
Connect the computer directly to an electrical outlet —
Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
 
Adjust the power properties —
Search for the keyword standby in the Windows Help and Support Center.
 
Switch the video image —
If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.
 

If the display is difficult to read

 
Dell
Diagnostics.
See
Pairing the
Dell
Diagnostics) as you complete these checks.
System Setup
Mouse.
Program. (The computer automatically

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