Samsung MC11J7033C Series User Manual page 42

Troubleshooting
Problem
The door cannot Food residue is stuck
be opened between the door and oven
properly. interior.
The oven does The oven may not work, too
not heat. much food is being cooked,
or improper cookware is
being used.
Heating is weak The oven may not work, too
or slow. much food is being cooked,
or improper cookware is
being used.
The warm The oven may not work, too
function does not much food is being cooked,
work. or improper cookware is
being used.
42 English
MC11J7033CT_AC_DE68-04334R-03_EN.indd 42
Cause Action
Clean the oven and then open
the door.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Problem Cause
The thaw The oven may not work, too
function does not much food is being cooked,
work. or improper cookware is
being used.
The interior light The door has been left open
is dim or does for a long time.
not turn on.
The interior light is covered
by foreign matter.
A beeping sound If the Auto Cook function
occurs during is being used, this beeping
cooking. sound means it's time to
turn over the food during
thawing.
The oven is not The oven is installed on an
level. uneven surface.
There are sparks Metal containers are used
during cooking. during the oven/thawing
functions.
When power The door is not properly
is connected, closed.
the oven
immediately
starts to work.
Action
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the Cancel button.
Clean the inside of the oven
and check again.
After turning over the food,
press the Start button again
to restart operation.
Make sure the oven is
installed on flat, stable
surface.
Do not use metal containers.
Close the door and check
again.
2017-12-21 9:42:30