Plantronics Blackwire C210 Quick Setup Manual

Blackwire C210
™
Welcome:
Using a Plantronics Blackwire headset
for PC calls will deliver a simpler, more
comfortable and better sounding audio
experience than you could get using just
your computer's internal microphone
and speaker.
B
C
*This picture shows the
Stereo (C220) version
Control Functions:
A. Mute Microphone
B. Volume Adjust
C. Call Answer/End
Blackwire C210/C220 Key Features:

Wideband for best-in-class PC audio

Noise-canceling microphone filters
out background noise

Digital Signal Processing (DSP)
technology provides more natural
voice sound

Monaural (C210), Stereo (C220)
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire, C210 and C220 are trademarks or registered trademarks of Plantronics, Inc. Avaya one-X is a trademark of Avaya Inc. Published 01.11
/C220 Quick Setup Guide
™ ™
Getting started:
The Plantronics Blackwire headset is ready to use
with your computer and Avaya one-X® Agent.
1. Connect your headset to the computer. If
this is the first time you are connecting,
wait for the installation process to
complete.
2. To get call control features, please
download the latest version of Plantronics
software at plantronics.com/software.
Note: Check with your IT staff before installing
software on your computer.
Configuring Avaya one-X Agent to always route
call audio to the headset:
3. Click the Menu icon in the upper right
corner of the Avaya one-X Agent main
A
screen.
4. Select Agent Preferences.
5. Then choose Audio.
6. Next select the Advanced tab.
7. Select your Plantronics headset as the
default device for both Playback and
Recording.
8. When finished select Ok.
Note: USB configuration settings are unique for each
USB port. If you connect the headset to a different port
you will need to make these changes again to set
behavior for that USB port.
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