Troubleshooting - PrimeVOLT V-3000N-V Installation & Operation Manual

12. Troubleshooting

In cases where an inverter detects a problem, an error message may be conveyed
by the system. Use the table below to resolve accordingly. If the problem persists,
contact your local service provider for further assistance.
Trouble
1. No display
2. No status LED
1. No generation
2. Can't read AC and DC
message on LCD
Error on display
Generated power is less
than expected
Fan Fails
1. Check AC connection such as fuse, breaker and
wiring
2. Be sure AC is connected to inverter properly
3. Check AC voltage L1 to N on terminal block are
proper (>100Vac)
4. Switch off AC and switch on again
1. Check PV connection and wiring
2. Check PV polarity
3. Check PV voltage (>160Vdc )
4. Wait for stronger sunlight
1. Refer to error table in Error Frame section
2. Error other than "C#": Read related meaning
and take suitable action
3. "C#" Error: Switch off the AC breaker than the
DC. Then switch on the DC and then the AC
again
4. If "C#" error continues, please contact with
local service to check the "C#" error
1. Check module installation environment
2. Ensure inverter is not in direct sun light
3. Remove any objects on the inverter
4. Check its ambient temperature
1. See whether there is any obstacle stocked in
the fan
2. If fan still cannot rotate, please call service and
replace it by referring the Fan Replacement
SOP
For brand and model of fan, please contact
with local service
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Suggestions