Dyson AM02 Operating Manual

QUESTIONNAIRE
Please take a few moments to answer our questions.
They will help us develop new products for the future.
1 Do you own any other air movement products? 6 Do you own other Dyson products?
Air conditioner Table fan Vacuum cleaner
Handheld
Ceiling fan Tower fan
Handstick
Pedestal fan Floor fan
Fan
Humidifier Air purifier
No Fan heater No
Other, please specify
7 W here do you intend to use the Dyson fan?
2 Which brand of fan are you replacing or adding to? (Please tick as many boxes as applicable)
Dyson Heller Bedroom
Mistral Coral Breeze Lounge
Dimplex Sunbeam Dining room
IXL Don't know Kitchen
Study
Other, please specify
Other, please specify
3 W hy did you choose to buy a Dyson fan?
(Please rate each statement on a scale of 1 to 5,
8 W hat is your household income?
1 being the least important and 5 the most important).
Less than $45,000
1 2 3 4 5 Between $45,000 – $75,000
Between $75,000 – $100,000
Dyson reputation ■ ■ ■ ■ ■
Over $100,000
Smooth, powerful airflow ■ ■ ■ ■ ■
Previous experience of Dyson ■ ■ ■ ■ ■
Safety ■ ■ ■ ■ ■
9 To which age group do you belong?
Features ■ ■ ■ ■ ■
16 – 24
Easy to clean ■ ■ ■ ■ ■
25 – 34
Price/special offer ■ ■ ■ ■ ■
35 – 44
Store staff recommendation ■ ■ ■ ■ ■
45 – 54
Latest model/technology ■ ■ ■ ■ ■
55 – 64
Aesthetics ■ ■ ■ ■ ■
65+
Friend/family recommendation ■ ■ ■ ■ ■
10 W ould you recommend a Dyson fan to your friends and family?
4 Where did you first hear about Dyson fans?
Yes
From friends and family
No
From a TV/magazine/internet advert
Saw it in a store catalogue
Saw it in a store
11 Do you have children?
Recommended by salesperson
Under 5 years
Online blog/review article
5+ years
Email from Dyson
No children
Children no longer at home
Pregnant
5 Where did you look for additional information?
Dyson website
Online reviews and forums
12 W hich best describes your home?
Retail staff
Up to 2 beds
Retail catalogue
3-4 beds
No additional research was done
More than 4 beds
THANK YOU FOR YOUR TIME
Battery replacement aBout your priVacy
Dyson may use your information provided for future marketing and research
caution:
purposes (including sending commercial electronic messages) and may disclose
• Switch 'OFF' and unplug the machine before replacing the battery.
it to third parties for the purposes of providing the services you have requested,
• Do not install backwards or short circuit the battery.
or to our business partners or professional advisers. If you wish to access your
• Do not attempt to dismantle or recharge the battery. Keep it away from fire.
personal information or see our full privacy policy, please contact us at
• Do not directly handle a leaking battery.
customercare@dyson.com.au
• Carefully follow all instructions and warnings provided with the new battery.
DiSpoSal inFormation
2 year DySon Guarantee
Dyson products are made from high grade recyclable materials. Please dispose
termS anD conDitionS
of this product responsibly and recycle where possible.
The battery should be removed from the product before it is disposed of.
Terms and conditions of your Dyson 2 year guarantee.
Dispose or recycle the battery in accordance with local ordinances or
• The guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson regulations.
When your Dyson fan reaches the end of its life, we are responsible for its safe
Ltd. (NZ), Singapore's authorised agent - Service @Home Pte Ltd. Indonesia's
disposal. You can send your old Dyson fan back to us (at our cost) and we will
authorised agent- PT Higienis Indonesia or their authorised agents.
organise for it to be recycled.*
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
*Please note that not all parts are recyclable. Recycling of parts is subject to the
Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd. or PT Higienis Indonesia.
capabilities of 3rd party suppliers. Available in Australia only.
• The repair and replacement of the fan under guarantee will not extend the
period of guarantee.
Simply:
• The guarantee provides benefits which are additional to and do not affect your 1. Box up your old Dyson fan.
statutory rights as a consumer. 2. Take your package to your local post office and send to the address below:
• You must provide proof of (both the original and any subsequent) delivery/ Dyson We Recycle
purchase before any work can be carried out on your Dyson fan. Without this
Reply Paid 83215
proof, any work carried out will be chargeable. Please keep your receipt or
Dyson Service Centre
delivery note.
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229.
WHat iS coVereD
proDuct inFormation
• The repair and replacement of the fan if it is found to be defective due to faulty
materials, workmanship or function within 2 years of purchase (if any part is no
Product weight 3.38kg.
longer available or out of manufacture, Dyson will replace it with a functional
Please note: Small details may vary from those shown.
replacement part).
WHat iS not coVereD
Dyson shall not be liable for costs of repair or replacement of a product incurred
as a result of:
• Normal wear and tear.
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the fan which is not in accordance with this manual.
• Damage as a result of use not in accordance with the rating plate.
• Blockages – please refer overleaf for details on how to unblock the fan.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Damage from external sources such as transit, weather, electrical outages or
power surges. Dyson Customer Care
• Repairs or alterations carried out by parties other than Dyson or its authorised
If you have a query about your Dyson fan, call the Dyson
agents.
Customer Care Helpline with your serial number and details
• Failures caused by circumstances outside Dyson's control.
of where and when you bought the fan, or contact us via the
If you are in doubt as to what is covered by your guarantee, please call the
Dyson website. The serial number can be found on the rating
Dyson Customer Care Helpline on:
plate which is on the base of the product.
Australia 1800 239 766
New Zealand 0800 397 667
Singapore 7000 435 7546
au Dyson customer care
Indonesia 021 707 39766
customercare@dyson.com.au
Remember: Always disconnect plug from mains before inspecting for problems. 1800 239 766
If the fan will not operate, first check the mains socket has electricity supply and Dyson Appliances (Aust) Pty Ltd.,
that the plug is properly inserted into the socket.
PO Box 2835,
Taren Point, NSW 2229,
reGiSterinG your Guarantee Australia
www.dyson.com.au
To help us ensure you receive prompt and efficient service, please register
as a Dyson fan owner. There are three ways to do this: nZ Dyson customer care
• Online (Australia and New Zealand only) dyson@averyrobinson.co.nz
AU: www.dyson.com.au/register 0800 397 667
NZ: www.dyson.co.nz/register Avery Robinson Ltd.,
• By calling the Dyson Customer Care Helpline.
Unit F, 151D Marua Road,
• By completing and returning the enclosed form to us by mail.
Ellerslie, Auckland 1051,
This will confirm ownership of your Dyson fan in the event of an insurance loss,
New Zealand
and enable us to contact you if necessary.
www.dyson.co.nz
SG Dyson customer care
DySon cuStomer care
singapore@dyson.com
If you have a query about your Dyson fan call the Dyson Customer Care 7000 435 7546
Helpline and quote your serial number, or contact us via the Dyson website.
Service @ Home Pte. Ltd.,
The serial number can be found on the rating plate which is on the base of
2 Leng Kee Road, #04-09A Thye Hong Centre,
the product.
Singapore 159086
Most queries can be solved over the phone by one of our Dyson Customer Care
www.dyson.com.sg
Helpline staff.
If your Dyson fan needs servicing, call the Dyson Customer Care Helpline to iD Dyson customer care
discuss the available options. service@higienis.com
021 707 39766
DySon cuStomer care DetailS PT. Higienis Indonesia
Permata Plaza Top Floor, TF-04,
If there are any queries, please call the Dyson Customer Care Helpline
JI, M. H. Thamrin Kav. 57,
AU: 1800 239 766
Jakarta 10350
(Mon-Fri 8:00am to 6:00pm EST, Sat-Sun 8:30am to 4:00pm EST)
Indonesia
www.dyson.com.au
www.dyson.co.id
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)
www.dyson.co.nz
www.dyson.com
SG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm)
www.dyson.com.sg
ID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm)
www.dyson.co.id
JN.36716 PN.19258-02-03 01.02.11
OPERATING MANUAL
ASSEMBLY
Do not allow the machine to twist at the blue tape.
2
allowing the machine to twist at the blue tape may
result in accidental damage.
remove blue tape and clear film once the machine
is assembled.
click
1
1
click
align the arrows. then twist clockwise
until it clicks and locks.
now repeat for stage 2.
REGISTER
YOUR 2 YEAR
GUARANTEE TODAY