CHAPTER 2
WARRANTY
The manufacturing Company delivers a 12 (twelve) month warranty from the delivery date.
All machine components which are subject to constant wear are NOT included in the warranty.
Please note all the following specifications:
A. Electrical resistance-coils – Teflon – Seals – Opening chamber pistons – Sealing diaphragm – Air filters – Oil filters –
Oil change – Pump blades are subject to normal wear.
B. In case a vacuum pump is sent back to the manufacturer, the latter has the right to check whether some foreign bodies
have been vacuumed (liquid or solid substances, sauces, juices and so on). If this case applies, any repair costs (materials
and labour) will be charged to the customer.
C. Any issues due to a malfunctioning electronic board have to be examined by the Manufacturing Company.
D. Any issues with pneumatic, structural, mechanical parts will be solved as per warranty terms without any charge.
E. During the warranty period, there will be no charge for materials, whereas labour may be.
F. Should the machinery need external interventions during the warranty period, any shipping costs will be charged apart
from any other repairing by the manufacturer.
G. Any interventions on the machines are to be carried out at manufacturer's premises both during the warranty period
and after warranty has expired; we point out that no transport cost will be refunded.
H. Transport for any material sent to the manufacturing company, both during the warranty period and after warranty has
expired, must be arranged as ex works.
I.
Any material sent to the manufacturer with transport charges will be refused.
J.
Any component which is believed to have been manipulated by any customer during the period of warranty coverage
will not be handled. Manufacturer reserves the right to establish if any machinery component has been
modified/changed/manipulated.
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