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Rascal Veo, Veo X
& Veo Sport Scooters
Owner's Manual & Service Record
Rascal Veo Sport
Electric Mobility Euro Limited, Canal Way, Ilminster , Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
Issue 3: 04/2016
WHITE

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Questions and answers

John Farmer
May 31, 2025

Can’t find a charger for veo

1 comments:
Mr. Anderson
May 31, 2025

You can find a charger for the Electric Mobility Veo under the "Batteries & Chargers" section, specifically the "24v 2Amp Black Box Mobility Scooter & Powerchair Battery Charger" priced at £29.99 Ex. VAT (£35.99 inc. VAT).

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Steven rodgerson
March 26, 2025

Red light stays on when fully charged

1 comments:
Mr. Anderson
March 26, 2025

The red light should change to green when the battery is fully charged. If the red light stays on, it may indicate that the battery is not yet fully charged, there is an issue with the charger, or the battery is faulty. Ensure the charger is properly connected and functioning. If the issue persists, check the battery condition or consult a dealer.

This answer is automatically generated

Alison Osullivan
February 26, 2025

What type charger to use

1 comments:
Mr. Anderson
February 26, 2025

The Electric Mobility Rascal Veo uses a 24V 2A scooter battery charger.

This answer is automatically generated

Summary of Contents for Electric Mobility Rascal Veo

  • Page 1 Rascal Veo, Veo X & Veo Sport Scooters Owner’s Manual & Service Record Rascal Veo Sport Electric Mobility Euro Limited, Canal Way, Ilminster , Somerset TA19 9DL Telephone: 01460 258100 www.electricmobility.co.uk Issue 3: 04/2016 WHITE...
  • Page 2 Rascal Veo Sport Electric Mobility Euro Ltd offers these robust, manoeuvrable scooters for convenient indoor and outdoor use. The Veo series of scooters can easily be dismantled for transport in cars, MPVs and vans. The three different models of Veo Scooter differ from each other in terms of specification - for information see the Specifications section of this manual.
  • Page 3: Table Of Contents

    Dealer information Contents Features and layout Safety information Intended use Safety Information Controls Freewheel Device Brakes Armrest adjustment Seat back adjustment Swivel seat Tiller folding and tiller transport lock Transferring in and out of your scooter. Operation Driving the vehicle Driving the vehicle - hazards Transporting your scooter Assembling your scooter following transportation...
  • Page 4: Dealer Information

    Electric Mobility Euro Limited Canal Way, Ilminster, Somerset TA19 9DL Company Registration in England No. 2419231 Features and Layout Photo shows the Rascal Veo Sport scooter. See the technical specification for full details. Finger control lever Delta-bar tiller Removable storage...
  • Page 5: Safety Information

    Users could endanger themselves and others if they are not capable of driving their scooter safely. Dealers will advise on the most suitable vehicle from the Electric Mobility range, but it is up to users to ensure that they have the manual dexterity to drive the vehicle, adequate sight and hearing to perceive danger in time, and can at all times operate the scooter safely in the expected conditions.
  • Page 6: Safety Information

    Warning ! Sitting for long periods may increase the chance of thromboses or pressure sores. Users prone to such conditions are advised to take medical advice. Warning ! The Rascal Veo range of scooters has been designed and tested for drivers with weights up to those in the Technical Specification Sheets. These weights should never be exceeded.
  • Page 7 Warning ! Entanglement. Do not wear clothing or carry items on the scooter that could become entangled in wheels or other moving parts whilst operating the scooter. Severe injury may result. Warning ! Battery Charge Level. Before driving off, always check the battery indicator. If you are in any doubt, ensure all the batteries are fully charged before starting on a journey.
  • Page 8: Controls

    5. Ignition Key: Dependent on the model of scooter, the ignition key may have to be pushed in before you can turn the vehicle on or off. Remember to remove the key when not in use. Do not leave the ignition on when not in use, especially when charging the vehicle. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 9: Freewheel Device

    6. Finger control: To operate, turn the key to the “on” or “I” position on the ignition. Pull the right hand lever towards you and the machine moves forward. The more you pull the lever the faster the scooter goes. To brake, release the lever.
  • Page 10: Armrest Adjustment

    Once in the folded position, the tiller can be locked in place to avoid tiller move- ment during transport and / or storage using the “transport lock” - See “ Transporting your scooter” section of this manual for further details. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 11: Transferring In And Out Of Your Scooter

    • Rotate the knurled knob anti-clockwise sufficiently for the retaining serrations to allow the tiller to move. • Lower the tiller so that it is in its lowest position. • Rotate the knurled knob clockwise and ensure that it is tight and the retaining serrations are fully engaged. Tip: The tiller can be adjusted to achieve a comfortable driving position.
  • Page 12: Operation

    12. Check that the tiller transport lock is disengaged (The tiller will have a full range of movement). 13. Check you have adjusted the seat as instructed in this manual. 14. Make sure the way ahead is clear. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 13: Driving The Vehicle - Hazards

    15. Switch on the power. Check the battery level indicator is in the green area. 16. Speed Control. Set the speed control to a low setting. 17. Gently actuate the finger controls (either forward or reverse) and steer in the direction required. The vehicle will now move off.
  • Page 14: Transporting Your Scooter

    Follow these instructions. The component weights are recorded in the Technical Specification section of this manual. Do not attempt to undertake dismantling or lifting without assistance. You are advised to wear gloves. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 15 Disassembly: Turn the power off. (Turn key to the off position and remove from the scooter). • Remove the seat by squeezing the seat swivel lever and lifting the seat off the seat post. (Fig 1) • • Fold the seat arms down & the seat-back forward on itself for easy storage. •...
  • Page 16: Assembling Your Scooter Following Transportation

    Fold the seat-back into the vertical position and ensure that the armrests are correctly adjusted and secured. Fit the basket and lock in position by pushing down on the top edge gently (Fig 6). Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 17: Battery Charging

    Battery Charging Warning! When charging batteries NEVER smoke or charge batteries in a place where there are naked flames such as gas-fired heaters as, under exceptional circumstances, batteries may give off gases that could ignite and explode. Always make sure that the battery pack is not damaged. Never charge the scooter battery pack outside as the charger is not designed to get wet.
  • Page 18 If you do not use your vehicle for a prolonged period, place it on charge once a week, overnight. Always use the correct charger with the correct batteries as recommended by Electric Mobility (Euro) Ltd If the batteries have been flat for a long time (about 2 months) it is recommended you contact your dealer before charging Do not charge the vehicle in the open / out of doors –...
  • Page 19: User Maintenance

    Servicing and Maintenance This vehicle is designed for minimum maintenance. However it is recommended that your vehicle is serviced at least once a year, by an approved Electric Mobility Dealer. If the vehicle is used constantly we recommend a twice yearly maintenance.
  • Page 20: Scooter Diagnostic Functions

    1. Motor blocked/stalled. 2. Motor defective. Main contactor driver 1. Main contactor driver failed open. Off fault * Jack the vehicle and retest to confirm diagnosis. Clean connections, inspect system wiring, and retest. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 21 Number Indicated fault Possible cause of Flashes Main contactor driver 1. Main contactor driver failed closed. On fault Battery voltage too high 1. Battery voltage >31 volts. 2. Vehicle operating with charger attached. 3. Intermittent battery connection. Precharge fault 1. Brake driver shorted. 2.
  • Page 22: Troubleshooting Guide

    This product is designed to be operated by adults. Children should not be allowed to tamper with the controls or play on the vehicle. Do not carry children as passengers. The product is designed for single person use only. Keep all packaging well away from children. They could be harmed. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 23: Additional Information

    Can I fit weatherproofing such as a canopy ? No, the Rascal Veo models are too small to have a canopy as they can adversely affect stability and handling. How long will my batteries last ? This is a difficult question as it depends on many factors.
  • Page 24: Engineers Checklist

    Important Note for the Engineer Enquire if the customer is satisfied with the product. Please report all points good or bad directly to: Electric Mobility 01460 258100 If you have any comments please include them. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 25: Guarantees

    Guarantees 12 Month Guarantee Electric Mobility Euro Limited (the ‘Company’) guarantees its products against defects in materials and workmanship under normal use for a period of one year from the date of purchase by the original retail purchaser (the ‘Guarantee Period’). If a defect arises and a valid claim is received within the Guarantee Period, at its option, the Company may either (1) repair the defect at no charge, using new or replacement parts;...
  • Page 26: Technical Information Regarding Emi

    • Avoid getting close to transmitter masts, such as television and radio masts. • Note you may experience interference when close to ambulance or fire stations. If your vehicle starts to operate by itself switch it off and report this to your Dealer. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 27: Technical Specification

    2 (35.6) to 40 (104) This scooter meets the relevant requirements of ISO 7176:14 2008 *Range on full charge and flat ground. Due to a policy of continual improvement, Electric Mobility reserves the right to change specifications without prior notice.
  • Page 28 This scooter meets the relevant requirements of ISO 7176:14 2008 *Range on full charge and flat ground. Due to a policy of continual improvement, Electric Mobility reserves the right to change specifications without prior notice. Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 29 2 (35.6) to 40 (104) This scooter meets the relevant requirements of ISO 7176:14 2008 *Range on full charge and flat ground. Due to a policy of continual improvement, Electric Mobility reserves the right to change specifications without prior notice.
  • Page 30 Notes Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 31: Brochure Request

    Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA Dealer Information - Guarantee Card This section is to be filled out by the Dealer and sent to Electric Mobility Euro Ltd. Dealer: Product Description: Serial No.:...
  • Page 32 Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA...
  • Page 33: Service Log

    Service Log Notice for the Service Engineer. Please make sure this part is stamped and dated after each service. Dealer stamp - 1st Service Dealer stamp - 2nd Service Dealer stamp - 3rd Service Dealer stamp - 4th Service Dealer stamp - 5th Service Dealer stamp - 6th Service Dealer stamp - 7th Service Dealer stamp - 8th Service...
  • Page 34 Notes Rascal Veo, Veo X & Veo Sport Scooter...
  • Page 35 Notes...
  • Page 36 Rascal Veo range of Scooters Manufactured by Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL Telephone: 01460 258100 www.electricmobility.co.uk E.and 0.E. Issue 3: 04/2016...

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Rascal veo xRascal veo sport

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