Lenovo Support Web Site; Lenovo Customer Support Center - Lenovo Tablet 10 User Manual

• Lenovo Tablet 10 Keyboard *
Note: The CRUs shown with an asterisk (*) are available on some models.
Depending on the model, your computer might come with some other optional accessories. The optional
accessories are all self-service CRUs.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at
This Web site is updated with the latest support information:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Guides and manuals
• Lenovo user forums

Lenovo Customer Support Center

In most cases, you can solve your computer problems by referring to the error message solutions, running
diagnostic apps, or consulting the Lenovo Web site. If you still encounter computer problems after the self-
troubleshoot, contact Lenovo Customer Support Center.
If possible, be near your computer when you make the call.
Before calling Lenovo
Before you contact Lenovo, do the following preparations for a quick service:
• Registering your computer
Register your computer with Lenovo so that you can get prompt support. For more information, see
"Registering your computer" on page 11.
• Installing system updates
Installing the latest drivers or software might resolve the problems. To download the latest drivers or
software, go to https://support.lenovo.com
• Getting the proof of purchase
• Recording the machine type and serial number. You can find the machine type and serial number as
shown in the following place.
• Recording the problem details
– What is the problem? Is it continuous or intermittent?
– Is there an error message? What is the error code, if any?
– What operating system are you using? Which version?
– Which software programs were running at the time of the problem?
– Can the problem be reproduced? If so, how?
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https://support.lenovo.com
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Chapter 7 Troubleshooting
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