Technical Support - Kensington K33457EU Quick Start Manual

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Technical Support

Technical support is available to all registered users of Kensington products. Technical
Support contact information can be found on the back page of this manual.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ)
section of the Support area on the Kensington Website: www.support.kensington.com.
Telephone Support
There is no charge for technical support except long-distance charges where applicable.
Please visit www.kensington.com for telephone support hours. In Europe, technical
support is available by telephone Monday to Friday 09:00 to 21:00 (Central European
time).
Please note the following when calling support:
• Call from a phone where you have access to your device.
• Be prepared to provide the following information:
– Name, address, and telephone number
– Name of the Kensington product
– Make and model of your computer
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– System software and version
– Symptoms of the problem and what led to them
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses. and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• R eorient or relocate the receiving antenna.
• I ncrease the separation between the equipment and receiver.
• C onnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• C onsult the dealer or an experienced radio/TV technician for help.
MODIFICATIONS: Modifications not expressly approved by Kensington may void the user's authority to operate the
device under FCC regulations and must not be made.
SHIELDED CABLES: In order to meet FCC requirements, all connections to equipment using a Kensington input device
should be made using only the shielded cables.
FCC DECLARATION OF CONFORMITY COMPLIANCE STATEMENT
This product complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation. As defined in Section 2.909 of the FCC Rules, the responsible party
for this device is Kensington Computer Product Group, 333 Twin Dolphin Drive, Redwood Shores, CA 94065,USA.
INDUSTRY CANADA CONFORMITY STATEMENT
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device
must accept any interference, including interference that may cause undesired operation of the device.
This Class [B] digital apparatus complies with Canadian ICES-003.
CE DECLARATION OF CONFORMITY
Kensington declares that this product is in compliance with the essential requirements and other relevant provisions
of applicable EC directives. For Europe, a copy of the Declaration of Conformity for this product may be obtained by
clicking on the Compliance Documentation link at www.support.kensington.com.
INFORMATION FOR EU MEMBER-STATES ONLY
The use of the symbol indicates that this product may not be treated as household waste. By ensuring this
product is disposed of correctly, you will help prevent potential negative consequences for the environment
and human health, which could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact your local city office, your
household waste disposal service, or the shop where you purchased the product.
Kensington and the ACCO name and design are registered trademarks of ACCO Brands. The Kensington Promise is a
service mark of ACCO Brands. iPod is a trademark of Apple Inc., registered in the U.S. and other countries. iPhone is a
trademark of Apple Inc. "Made for iPod" means that an electronic accessory has been designed to connect specifically
to iPod and has been certified by the developer to meet Apple performance standards. "Works with iPhone" means
that an electronic accessory has been designed to connect specifically to iPhone and has been certified by the
developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its
compliance with safety and regulatory standards. All other registered and unregistered trademarks are the property
of their respective owners.
© 2009 Kensington Computer Products Group, a division of ACCO Brands USA LLC. Any unauthorized copying,
duplicating, or other reproduction of the contents hereof is prohibited without written consent from Kensington
Computer Products Group. All rights reserved. 8/09
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