Regulatory Compliance; Lenovo Financial Services - Lenovo ThinkSystem SN850 Product Manual

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Manual (62 pages)

Setup manual (104 pages)

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Table Of Contents

Table of Contents

Microcode Support

Keeping microcode current helps prevent hardware failures and security exposure. There are two

levels of service: analysis of the installed base and analysis and update where required. Offerings

vary by country and can be bundled with other warranty upgrades and extensions.

Enterprise Software Support

Lenovo Enterprise Server Software Support can help you troubleshoot your entire server software

stack. Choose support for server operating systems from Microsoft, Red Hat, SUSE, and VMware;

Microsoft server applications; or both operating systems and applications. Support staff can help

answer troubleshooting and diagnostic questions, address product compatibility and

interoperability issues, isolate causes of problems, report defects to software vendors, and more.

In addition, you can access hardware "how to" support for ThinkSystem servers. Staff can help

resolve hardware problems not covered under warranty, refer you to the right documentation and

publications, provide corrective service information for known defects, and transfer you to a

hardware support call center if needed.

Hardware Installation Services

Lenovo experts can seamlessly manage the physical installation of your server, storage, or

networking hardware. Working at a time convenient for you (business hours or off shift), the

technician will unpack and inspect the systems on your site, install options, mount in a rack

cabinet, connect to power and network, check and update firmware to the latest levels, verify

operation, and dispose of the packaging, allowing your team to focus on other priorities. Your new

systems will be configured and ready for your software installation.