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Summary of Contents for Audio Authority 1533
- Page 1 Installer’s Reference Manual Model 1533 Intercom / Telephone Interface Model 1533 Intercom / Telephone Interface SETUP VIDEO PHONE POWER 12V DC PBX OR OUTSIDE LINE 719-225 ®...
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Page 2: Table Of Contents
Model 1533 Telephone / Intercom Interface Table Of Contents 1.0 INTRODUCTION ......3 2.0 BASIC FEATURES . -
Page 3: Introduction
Station like a 1500, but the user communicates through audioauthority.com/1533 a telephone instead of a microphone and speaker. The 1533 can also connect the intercom system to outside telephone lines to perform special functions. The 1533 rings the designated office telephone(s) in response to lane activity such as when the Call button is pressed, the lane handset is lifted, or when the traffic sensor is triggered. 1.2 SYSTEM DESIGN CONSIDERATIONS Series 1500 Architecture • The 1533 performs the function of a 1500, 1500A or 1500AH Counter Station. • Multiple 1533 interfaces can be used in one system, either with or without Series 1500 Counter Stations. • If it is desired to conduct simultaneous conversations between employees and drive up lanes using the phone system, it is necessary to install one 1533 for each drive up lane. • If simultaneous lane activity is not necessary, a single 1533 can be used to operate multiple lanes, similar to other Series 1500 systems. • A 1533 must be used with a Series 1500 Hub, either a Model 1509SD or a 1510, 1511, 1512, or 1513 Hub equipped with a 1517SD system card. • If one way or two way video is desired, an Audio/Video Hub must be used (e.g. 1510). • The 1533 is not compatible with Series 1580 systems. - Page 4 EXT 1 EXT 2 EXT 3 EXT 4 SWITCH TRUNK PORTS TRUNK LINES TELEPHONE TELEPHONE SYSTEM SYSTEM (PBX OR KSU) (PBX OR KSU) 1533 1533 1533 1533 1533 1533 1509SD TRUNK TRUNK (CO) LINES (CO) LINES AUDIO HUB AUDIO HUB 1509SD...
- Page 5 1520 1520 1520 1520 1520 1520 LANE 1 LANE 2 LANE 1 LANE 2 Extension Mode Features The 1533 Phone port is connected to an analog* Extension Port on the PBX. • Each 1533 can support a Dedicated Lane Phone roaming (can be cordless). • The Dedicated Lane Phone (optional) can access an outside line. • Phones inside or outside the premises call drive-up lanes by extension number (activate Direct Lane Access, p. 14). • A drive-up lane may be programmed to automatically call any phone number when the Call button is pushed (useful for after-hours service). • Each lane’s “hunt group” includes only the Dedicated Lane Phone and one predetermined extension. See “Ring to Forward”, p. 15. • Often favored in bank installations. *See section 3.0 About Phone Systems.
- Page 6 EXAMPLE 3: TRUNK MODE WITH ONE 1533 MULTI-LINE PHONES (EXTENSIONS) EXTENSION PORTS EXT 1 EXT 2 EXT 3 EXT 4 EXT 1 EXT 2 EXT 3 EXT 4 SWITCH TRUNK PORTS TRUNK LINES TELEPHONE TELEPHONE SYSTEM SYSTEM (PBX OR KSU)
- Page 7 EXAMPLE 4: EXTENSION MODE WITH ONE 1533 MULTI-LINE PHONES (EXTENSIONS) EXTENSION PORTS EXT 1 EXT 2 EXT 3 EXT 4 EXT 1 EXT 2 EXT 3 EXT 4 SWITCH TRUNK PORTS TRUNK LINES TELEPHONE TELEPHONE SYSTEM SYSTEM (PBX OR KSU)
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Page 8: Basic Features
2.0 BASIC FEATURES Lane to Employee Call - Lane activity triggers the built-in 1533 chime or causes an office phone or phones to ring. Hunt Groups can be set up to ring one set of phones, and if not answered within a certain number of rings, another set of phones ring. Employee to Lane Call - Lanes may be contacted by any office phone. It is usually desirable to set up the PBX so that a single button press on an office phone initiates contact directly to the lane (see 3.2). Adjusting Live Volume - If the telephone lacks a volume control, listening volume may be temporarily adjusted during a conversation with a lane using the phone’s keypad. The 3 key increases volume, the 6 key reduces volume. There are six steps for this volume control. Bear in mind that the key tones are heard at the Lane Station and may be annoying to the customer. This volume level can also be more permanently adjusted from the Dedicated Lane Phone (but not a Remote Phone) as described in Section 5.8 “Programming Employee-Configurable Parameters” section. Hunt Groups - The 1533 works with PBX systems to enable hunt groups when there is lane activity (handset lifted, traffic sensed, or Call button pressed). The PBX may be programmed to ring a primary hunt group for a set number of rings, and then ring a secondary group, etc. (This function is distinct from Ring to Forward and Night Mode, which are 1533 functions). -
Page 9: About Phone Systems
3.0 ABOUT PHONE SYSTEMS This manual assumes the 1533 is connected via a trunk port (Trunk Mode) on a PBX or KSU telephone switch unless otherwise specified. Model 1533 was designed for the most nearly universal interface—the public analog telephone network. Business phone systems range from the simplest, two-line desk phone to complex multi-line systems with many extensions. 3.1 1533 MODES AND FEATURES There are three installation “modes” or ways to connect and set up the 1533. Different features are available, depending on the Mode used. This manual concentrates on Trunk Mode wiring and setup. See 6.0 for other Modes and features. Trunk Mode - Connect the 1533 to a Trunk or “CO” port on an office phone system. See Trunk Mode wiring detail on page 16. Extension Mode - Connect the 1533 to an analog extension port* on a phone system. See 6.1 for wiring detail and Extension Mode special features. Single Line Mode - Connect an ordinary public telephone line directly to the 1533. Wiring is similar to Extension Mode – see page 21. 3.2 PBX PROGRAMMING... -
Page 10: Installation
4.0 INSTALLATION Model 1533 offers a number of connection alternatives, depending on the application. Begin the installation by choosing one of the simplified example configurations on pages 4-8 as a model for your application. Adapt it to your needs, considering the number of lanes, and the number of 1533 units that will provide sufficient capacity for employees and customer traffic. Next, check that the office telephone system has enough vacant ports for the number of 1533 units to be connected. Install extra cards in the PBX if necessary. 1500 System Setup The 1500 Series Hub, Lane Stations, and Counter Stations should be installed, set up, and tested before adding and programming a 1533. If a Counter Station is not specified for the installation, a Series 1500 Counter Station must be temporarily connected in order to use the 1550 (see 5.0 Programming). 1533 Wiring Mount the 1533 in a convenient location (see below) and connect to the 1500 system with Cat 5e/6 cable (see page 16). Connect to the phone system using standard 2- or 4-conductor line cord, or for longer distances, use Cat 3 cable with 6P6C plugs. Power up all system components and perform programming. 1533 Location If the chime (located on the front of the 1533 case) is used as the primary alert to Employees of customer activity, mount the 1533 where its chime may be heard by Employee. If video monitors are used, mount the 1533 nearby. Otherwise, the 1533 may be located in an equipment closet. 5.0 PROGRAMMING Three levels of programming, performed in the following order, are required for proper system installation: 1. Basic Series 1500 parameters performed using a 1550 Field Setup Display Tool connected to a Model 1500, 1500A or 1500AH; see the Series 1500 manual. 2. 1533 advanced parameters accessible only by the installer with a 1550 connected to the 1533 Setup port. -
Page 11: Navigating The Menu
In a Series 1500 intercom system, most parameters that affect the operation of the system are stored in the hub unit. Special 1533 parameters are stored inside the 1533, instead of the Hub, to simplify programming of other devices in the 1500 system. As a result, when a 1533 is installed in the place of a Model 1500 Counter Station, the Hub ignores the original Counter Station parameters for that position and uses the SELECT MENU ITEM parameters stored inside the 1533 instead. Note that if a 1533 is replaced in the field, it is necessary to re-program the new 1533 to restore customer preferences. Reprogramming is not necessary when swapping out a Model 1500 Counter Station or Model 1520 Lane Station, because their operating parameters are stored in the Hub. SELECT MENU MENU HIGHLIGHTED SCROLL BACK 5.2 HOW TO ADJUST ADVANCED PARAMETERS To program the 1533 advanced parameters, plug Model 1550 into the 1533 Setup port. Connect an analog phone to the 1533 Phone port, and dial # # 2 2 on the keypad. The 1550 shows the root menu (see page 13 for a complete menu tree). Navigating the Menu While in any menu, the following phone keys are active: Keys 1 through 8 - Make that menu selection, if available... - Page 12 Keys 3 and 6 - Increase or decrease value (or turn on/off). # - Finish editing parameter and return to menu. Keys 1 and 4 - (for lane parameters only) increase or decrease lane number being edited. While editing the security code or outbound number, use the INCREASE FINISH & following keys: DECREASE GO BACK Keys 0 through 9 - Insert digit. - Insert “star” digit. # - Special function. When followed by an additional keystroke, # performs the following functions: # 1 - Erase last digit entered (backspace). # 2 - Exit editing parameter and return to menu. # # - Insert “pound” digit. # 3 - Insert a 2-second PAUSE in the dial string (for outbound number only). The 1533 is full of useful options, but if you have questions, you can get the latest answers here: audioauthority.com/1533...
- Page 13 4: SILENCE TIME 5: RING TO FORWARD 6: SECURITY CODE 7: OUTBOUND NUMBER 1: CANCEL 4: SET DEFAULTS 2: SET DEFAULTS 1: CANCEL 2: EXIT AND SAVE 5: EXIT 3: EXIT W/O SAVING * Telephone Line Parameters The Telephone Line Parameters are used only if an outside line is connected to the 1533 PBX port. If no outside line is connected, leave all the Telephone Line Parameters at their factory default setting.
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Page 14: System Parameters
1-Digit Dialing - (Dedicated Lane Phone only) in systems with 8 or fewer lanes, dial one lane digit. If disabled, two digits must be dialed, and a leading zero (example: 06) must be used when accessing lanes 1-9. (Default = ON). Not applicable to Office Phones. Direct Lane Access - If enabled, sends incoming calls directly to a specified lane. If disabled, prompts the caller with a dial tone to dial a lane number (default = DISABLED). Allow Night Mode - (Outside Line feature) allows Night Mode to be activated by an Employee. When activated, the 1533 will dial a preset outside number (see below) upon detecting lane activity. (Default = OFF). 5.4 LANE PARAMETERS Note: Each lane can be configured individually. Allow Access - Specifies the set of lanes to which each 1533 is allowed access. Use this feature to distribute responsibility over lanes to multiple 1533 units or Counter Stations. (Default is ON for Lanes 1-4, and OFF for Lanes 5-16) Ringtone - The sound heard through the 1533 chime speaker that indicates lane activity. Use the standard ringtone or apply unique ringtones for audible lane identification. See “Standard Ringtone” below. (Default is STANDARD for lanes 1-16) Traffic Alert - Each lane can be configured to alert Employees when a 1520 traffic sensor detects a vehicle. Options are NONE, CHIME or RING. CHIME triggers the 1533 chime speaker, and RING rings the phone or the phone(s) as programmed in the PBX. If the traffic alert is set to RING it triggers the same functions as the Call button. As a result, it activates Night Mode and Ring to... - Page 15 MODE LEVELS Ring to Forward - If a lane call is not answered within the set number of rings, the call transfers to a pre-programmed number (see Outbound Number below). If the system is set to Night Mode, or Ring to Forward is set to zero, the transfer to a pre- programmed number is immediate. (default = OFF). Security Code - if activated, requires a security code of up to eight digits to be entered by the caller before connecting with a lane or prompting with dial tone (default = 12345). Outbound Number - When Night Mode is activated, the 1533 dials this number when Lane Activity is detected. The outbound number is up to 16 digits in length, with provision for 2-second pauses to allow access through a PBX (default = NO NUMBER SPECIFIED). 5.6 SET DEFAULTS Set Defaults - Resets all parameters to factory default values. 5.7 EXIT Exit And Save - Saves changed parameters to the 1533 and exits Setup. Exit Without Saving - Exits Setup Mode without saving any parameter changes.
- Page 16 TRUNK MODE WIRING DETAIL Connections below represent a basic installation using Trunk Mode. Model 1533 CONNECT Intercom / Telephone Interface 1550 WHILE PROGRAMMING THE 1533 SETUP CONNECT 1509SD OR 1510 CONNECT 1501W CHIME OR 1502W SPEAKER VIDEO (OPTIONAL) CONNECT TO PBX TRUNK PORT PHONE POWER 12V DC PBX OR...
- Page 17 5.8 EMPLOYEE-CONFIGURABLE PARAMETERS The following Employee-configurable parameters are accessed by a Dedicated Lane Phone or PBX extension. To make adjustments, dial # # 2 2 without a Model 1550 Field Setup Display Tool connected to the 1533. Standard Ringtone - the default ringtone used by this 1533 for lane and incoming call alerts, heard through the 1533 chime speaker. Keys 1 and 4 - Select one of 16 different melodies to be the 1533 ringtone (default = RINGTONE 1). Handset Alert Volume - Controls the level of alert tones sent to Office Phones or the Dedicated Lane Phone (default = 9). Keys 2 and 5 - Increase and decrease the Dedicated Lane Phone alert level (16 levels). Alert Volume Level - the overall alert volume level including the 1533 chime speaker and the volume level of the Office Phone or Dedicated Lane Phone earpiece alert (default = 1). Keys 3 and 6 - Increase and decrease the overall alert level (4 levels).
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Page 18: Alternate Modes And Features
1533 will work on that jack signals are routed through the PBX to of the PBX. access the outside line. 6.1 USING a Dedicated Lane Phone A Dedicated Lane Phone may only be used with Extension Mode or Single Line Mode. It must be an analog telephone, and can be corded or cordless. Lane to Dedicated Lane Phone - The 1533 chime and Dedicated Lane Phone ring in response to lane activity. If the Dedicated Lane Phone has Caller ID, its display indicates the calling lane. To communicate with the lane, the employee may either answer the call as usual or, if the employee is already on another call, place the current call on hold using a Hook Flash and dial the lane number of the new customer. Dedicated Lane Phone to Lane - The Staff may initiate contact with a lane from the Dedicated Lane Phone by dialing the lane number. - Page 19 Flash. This places the call (lane or outside line) on hold. The Dedicated Lane Phone then produces a dial tone, and can dial a lane or outside line as usual. After 90 seconds on hold, a reminder tone is heard on the Dedicated Lane Phone. Additional tones are heard at 120 seconds and 135 seconds. If the call on hold has not been picked up after 150 seconds, the call is disconnected. To return to a caller placed on hold, either perform another Hook Flash or dial the number of the lane on hold. 6.2 OUTSIDE LINE FEATURES The following features are available in Trunk Mode, Extension Mode and Single Line Mode, as long the 1533 has access to an outside line through the 1533 PBX port: Lane to Outside Line - The 1533 can be configured to automatically dial an outside number through the PBX port when there is lane activity (handset lifted, traffic sensed, or Call button pressed), and connect the calling lane to the dialed number (see Rings to Forward, Night Mode, and Outside Number for more information). Idle Timeout - The 1533 listens to the signal volume of telephone calls. If there is very little volume for the duration of time programmed by the parameter “Silence Time Limit for Lane Access” (see Section 5.5 Telephone Line Parameters), the 1533 prompts both parties with a “hurry-up” tone. If no significant signal is heard within 10 seconds, the call is dropped to prevent the line being tied up accidentally. If a signal of sufficient volume is detected, the timer is reset and will start over for the specified time.
- Page 20 Outside Line to Lane - 1533 systems can be configured to route an incoming telephone call directly to a lane. This feature can be used either with or without a user selectable security code (see below). • Any phone in the office (or other remote location) can connect to a drive-up lane or can call any phone. • If so configured, the 1533 will answer an incoming call from the off-site phone and connect the caller to a pre-determined lane or allow the caller to select a lane, depending on Direct Lane Access (see p.14). • A security code may be programmed to prevent unauthorized access to the facility’s drive-up lanes; if a security code is implemented, the caller must enter the code at the beginning of the call in order to reach a lane. Security Code - The 1533 may be programmed to prompt for a security code when receiving a call from an outside line. If the caller pauses more than 2 seconds between digits, previous digits are ignored. This pause is helpful in the event the caller mis-dials the security code. He or she can wait 3 seconds, then re-enter the security code without having to hang up and dial back in. Night Mode - The 1533 may be configured for “Night Mode” to handle after hours activity. In Night Mode, the 1533 routes a lane-initiated call to a pre-programmed telephone number. There are two indications that a 1533 is operating in Night Mode. First, the 1533 Power light blinks twice every few seconds, instead of once, as it does in normal operation. Second, when the Dedicated Lane Phone is used, the operator hears a “stutter” dial tone as a reminder that the 1533 is in Night Mode. See also Ring to Forward (p. 15).
- Page 21 ALTERNATE WIRING DETAIL Connections below represent a basic installation using Extension Mode (also applies to Single Line Mode). Model 1533 CONNECT Intercom / Telephone Interface 1550 WHILE PROGRAMMING THE 1533 SETUP CONNECT 1509SD OR 1510 CONNECT 1501W CHIME OR 1502W SPEAKER VIDEO (OPTIONAL) CONNECT DEDICATED LANE PHONE PHONE POWER 12V DC PBX OR OUTSIDE...
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Page 22: Glossary Of Terms
7.0 GLOSSARY OF TERMS Employee In this document, “Employee” means the person(s) communicating with a drive up lane, whether through a 1500 Counter Station, through an Office Phone connected by means of a premise phone system, the public phone network, or a Dedicated Lane Phone plugged into the 1533. Extension Mode The 1533 Phone Port is connected to an Extension Port on the PBX (see p. 5). Hook Flash Quickly depressing and releasing the hook on the telephone base or pressing the Flash button on a cordless handset. Lane Customer drive-up or walk-up unit. Also refers to a 1520. Lane Activity or Any indication that a customer needs assistance, e.g. Lane Call pressing the Call button, tripping the traffic sensor, or picking up the lane handset. Office Phone A phone connected to an Extension port on the PBX, usually a multi-line, corded telephone. Outside Line A public telephone company line connected either directly to the 1533 PBX port, or indirectly through a PBX Extension port. - Page 23 General requirements for all equipment: This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:320NI24B1533. If requested, this number must be provided to the telephone company. Applicable registration jack USOCs (Universal Service Order Codes) for this equipment is RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier (US:320NI24B1533) that has the for- mat US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 24 is a REN of 2.4). If this equipment (Model 1533) causes harm to the telephone network, the telephone com- pany will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or proce- dures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with the Model 1533 telephone station interface, for repair or warran- ty information, please contact Audio Authority Corp., Lexington, KY telephone: 859-233-4599. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility com- mission, public service commission or corporation commission for information. If your facility has specially wired alarm equipment connected to the telephone line, ensure the installation of the 1533 does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Electrical Safety Advisory:...
- Page 24 The 1533 is full of useful options, but if you have questions, you can get the latest answers here: audioauthority.com/1533 ® 2048 Mercer Road, Lexington, Kentucky 40511-1071 Phone: 859-233-4599 • Fax: 859-233-4510 Customer Toll-Free USA & Canada: 800-322-8346 www.audioauthority.com • support@audioauthority.com 752-589 Rev. 20131212...
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