Warranty Details - Denso UB1 Operating Manual

9. WARRANTY DETAILS

This unit provides a 12 month manufacturer's defect warranty on the UB1
air-conditioner. This warranty covers the cost of labour and parts to repair malfunctions
due to material or production defects.
The 12 month warranty period extends from the date of first retail purchase and may
not be transferred or assigned to any subsequent purchaser. This warranty applies
where the caravan is used solely within Australia.
If warranty service is required, the purchaser or service agent must contact DENSO for
service approval prior to repair. Contact can be made as below during normal business
hours Monday to Friday.
Phone: (03) 8761 1449
Fax: (03) 8761 1501
Email: service.department@denso.com.au
Exclusions:
The manufacturer's defect warranty does not cover the following items:
1. The cost of removal of the unit from its installation (including, but not
limited to, the cost of disassembling furniture or other actions that may be
required due to the nature of the installation)
2. Packaging and delivery costs related to any return of defective parts to the
nearest authorized service agent.
3. The cost of replacement of the air inlet filter or batteries which are
considered consumable items.
4. The repair of damage cause by use of the air-conditioner outside the
operating instructions.
5. Damage to any part of the air-conditioner, air distribution unit or remote
control caused by normal wear and tear.
6. Damage resulting from failure to conduct routine maintenance as outlined
in the operating manual.
7. Deliberate misuse, unauthorised alteration, modification or substitution of
parts.
8. Indirect or consequential damage caused by the operation of the air-
conditioner.
9. Damage to the air-conditioner caused by transport or mishandling.
10. Travel expenses of a service agent travelling to the repair location should
this be required.
11. Service costs in the case that a unit is found to be free of manufacturer's
defects.
The terms of this warranty are in addition to those conferred under law in the state or territory of purchase.
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