Video Flow V2-02/03/04/06 V3-02/03/04/06 - Denon AVR-S730H Troubleshooting Manual

Introduction

Video Flow V2-02/03/04/06 V3-02/03/04/06

:AVR operation
Try ***
:Question for user to answer
Question *
V2-** : Monitor1 error
V3-** : Monitor2 error
Try Cable Test (Output side)
Please connect the monitor output cable between HDMI 1 IN
and MONITOR (1) OUT", then start a "Cable Test".
What is the test result ?
Cable Test-PASS
A
How to operate Cable Test
"V2-02/03/04/06" "V3-02/03/04/06"
4K(6G)-FAIL or
4K(3G)-FAIL or
1080P-FAIL or
720P-FAIL
Question 1
If "4K(6G)-FAIL", do you want 4K(6G) to be displayed?
If "4K(3G)-FAIL", do you want over 4K(3G) to be displayed?
If "1080p -FAIL", do you want over 1080p to be displayed?
If "720p-FAIL", do you want over 720p to be displayed?
Yes
No
Try Limit mode (Max Res.)
1) If "4K(6G)-FAIL", set "Max Res.:4K(3G)".
2) If "4K(3G)-FAIL", set "Max Res.:1080p".
3) If "1080p-FAIL", set "Max Res.:720p".
4) If "720p-FAIL", set "Max Res.:480p".
*Please change back to the original connection from the
"Cable Test" connection.
Question 2
Has your issue been fixed?
No
Yes
B C
Limit mode
Cable Test-FAIL
Please check
the Moitor Device
(Note 1) or try Limit
Mode [Max Resolution/
Deep Color] (Note 4)
Please try another video check again.
If your issue has been fixed, go to "Yes".
If you get the same Diag. ID, go to "No".
(If you get the another Diag. ID, try another flow)
D
28
Log & EDID
A B C
Question 3
Do you want to limit the video to deep color?
If the input source is audio only, go to "No".
Yes
Try Limit mode (Deep Color)
Set "Deep Color: Limit"
Question 4
Has your issue been fixed?
No Yes
Please check
Keep
the Monitor Device
the Limit Mode
(Note 3)
Yes
End
Question 5
Are the AV Receiver settings correct ?
Yes
Please call
Customer Service
Troubleshooting
D
No
Please change
the Output Cable
No
Please check the AV
Receiver setting.
(Note 2)
No
Please retry
setting the AVR
and try another video check.