LG 43UV770M Commercial Mode Setup Manual
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LG 43UV770M Commercial Mode Setup Manual

Hospital grade interactive pro: centric tvs
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© Copyright 2017 LG Electronics U.S.A., Inc.
Hospital Grade Interactive Pro:Centric 
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
43UV770M
49UV770M
55UV770M
EXPERIENCED INSTALLER
LG First Use Wizard
pages 17 – 18
Custom Master TV Setup
pages 55 – 57
Cloning Procedures
pages 58 – 64
P/N: 206-4324 (Rev A)
®
TVs

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Summary of Contents for LG 43UV770M

  • Page 1 Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER LG First Use Wizard pages 17 – 18 Custom Master TV Setup pages 55 – 57 Cloning Procedures pages 58 – 64 P/N: 206-4324 (Rev A) © Copyright 2017 LG Electronics U.S.A., Inc.

  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 16. Power Cord Caution: Check the TV specifications in the Owner’s Keep these instructions. Manual to determine power requirements. Heed all warnings. Periodically examine the cord of your appliance, and if its Follow all instructions. appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced Do not use this apparatus near water.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 26. Keep the product away from direct sunlight. (Continued from previous page) 27. When mounting a TV on the wall, make sure that none of the 21. Outdoor Antenna Grounding electrical cabling bears any of the weight of the TV. Install in If an outside antenna or cable system is connected to the accordance with the manufacturer’s instructions.

  • Page 5: Table Of Contents

    Accessing the IP Environment Menu ....72 LG First Use Wizard ......17 – 18 Network Configuration .

  • Page 6: Table Of Contents

    Table of Contents (Cont.) Pillow Speaker Setup ......110 VESA Standard TV Mounts ......111 TLM Communication Parameters.

  • Page 7: Commercial Mode Overview

    LG First Use Wizard options or using the Custom Master TV Setup procedure. LG First Use Wizard Configuration When the TV is in a factory default state, the LG First Use Wizard provides the following two configuration options. See “LG First Use Wizard” on pages 17 to 18 for further information.

  • Page 8: Ftg Mode

    Commercial Mode Overview (Cont.) Installer Menu To create a Master TV Setup, you will need to know how to access PTC INSTALLER MENU the commercial controller (PTC) Installer Menu and make changes to xxUV770M the default values as required. If necessary, familiarize yourself with CPU - CTV the Installer Menu and how to make and save changes.
  • Page 9 Wi-Fi Zoning options for location-specific configurations. Menu settings using one of the following processes: LG’s Cloud Configuration Tool enables you to create Note: In order to create an FMA Configuration (.fma) an FTG Configuration (.tlx) file, which may be used to file for these models that can be used for remote configure the CPU for FTG Mode.

  • Page 10: Application Tuning Mode / Pro:centric Direct

    Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map. While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only.

  • Page 11: Determining The Tv Operating Mode

    While the TV is in Application Tuning Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • While it is possible to update a TV’s Installer Menu and/or Setup Menu settings locally using a USB memory device / Clone (.tlx) file, any Pro:Centric Direct configuration changes are typically made...

  • Page 12: Pro:centric Operation

    Pro:Centric Operation These TV models support LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML application. Only one application may be implemented at a time. The following sections provide an overview of the application features and functionality. Interactive Menu Features...
  • Page 13 Pro:Centric Operation (Cont.) Example: Pro:Centric Java Application Portal Example: Pro:Centric Direct HTML Application Portal 206-4324...

  • Page 14: Pro:centric Java Application Setup

    TV in Factory Default State When the TV is in a factory default state, LG’s First Use Wizard (see pages 17 to 18) provides automated or manual options for configuring the Pro:Centric server settings. The EZ-Manager branch of the First Use Wizard also provides a USB configuration option that enables you to configure a TV for FTG Mode via CPU using a Clone/Configuration (.tlx) file stored on a USB memory device.

  • Page 15: Pro:centric Html Application Setup

    TV in Factory Default State When the TV is in a factory default state, LG’s First Use Wizard (see pages 17 to 18) provides automated or manual options for configuring the Pro:Centric server settings. The EZ-Manager branch of the First Use Wizard also provides a USB configuration option that enables you to configure the TV’s Installer Menu...

  • Page 16: Pro:centric Operation

    Pro:Centric Operation (Cont.) • Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See “Accessing the IP Environment Menu” on page 72 and “Pro:Centric Setup” on pages 76 to 78 for further information.

  • Page 17: Lg First Use Wizard

    • If you plan to create a customized Master TV Setup using the procedure described on pages 55 to 57, be sure to exit the LG First Use Wizard in order to avoid setup conflicts or setting modes that may cause the TV to malfunction or restrict the custom setup procedure. See also “Initiate Configuration or Exit the LG First Use Wizard”...

  • Page 18: Initiate Configuration Or Exit The Lg First Use Wizard

    LG First Use Wizard (Cont.) Initiate Configuration or Exit the LG First Use Wizard The Welcome screen provides a brief introduction to the LG First Use Wizard. WELCOME TO THE FIRST USE WIZARD This wizard features two different setup options:...

  • Page 19: Ez-Manager Wizard

    EZ-Manager Wizard Initiate the EZ-Manager Wizard After you select the “EZ-Manager” option from the First Use Wizard Welcome screen, an EZ- Manager Welcome screen provides a brief introduction to the EZ-Manager Wizard. Note: Each EZ-Manager Wizard step is allotted a time frame after which the wizard proceeds without user interaction.

  • Page 20: Tv Configuration Options

    EZ-Manager Wizard (Cont.) TV Configuration Options From the TV Configuration Options screen, you can choose how to proceed with the configuration of this TV (assuming you do not opt to exit the wizard, which you may also do at any time). Note: If you intend to use the Zoning feature(s) on the TV for location-specific configuration purposes, select the “Zones &...
  • Page 21 EZ-Manager Wizard (Cont.) EZ-Manager Wizard (Cont.) Note: Zoning features are only applicable for TVs that will be configured using a “.tlx” file (local or remote configuration). ZONES, LABEL, AND ROOM NUMBER If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Wi-Fi Zone <...

  • Page 22: Configure Pro:centric Settings

    EZ-Manager Wizard (Cont.) Configure Pro:Centric Settings Once you select “NEXT” from the TV Configuration Options screen, the Searching for Pro:Centric Server screen is displayed. Note: Select the “BACK” button, where available, to check previous settings, as necessary. Also note that if any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the failure.
  • Page 23 EZ-Manager Wizard (Cont.) If the process is successful, no further user interaction is required, though, in some instances, where the option (for example, “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process. PROCESSING THE PRO:CENTRIC CONFIGUR...
  • Page 24 EZ-Manager Wizard (Cont.) Manual Pro:Centric Configuration 1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select MANUAL PRO:CENTRIC at the bottom of the screen, and then press OK. In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the TV.
  • Page 25 EZ-Manager Wizard (Cont.) (Continued from previous page) RF Configuration a) In the Media Type field, use the Left/Right arrow keys to select RF. b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel.

  • Page 26: Usb Configuration

    EZ-Manager Wizard (Cont.) (Continued from previous page) If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric Configuration screen example on page 23). When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen (see example on page 23) is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.

  • Page 27: Ez-Manager Wizard

    EZ-Manager Wizard (Cont.) USB Configuration via EZ-Manager Wizard With either the TV Configuration Options or the Zones, Label, and Room Number screen on display, proceed as follows to configure the TV using the USB memory device. 1. Insert the USB memory device with the appropriate file(s) into the TV’s USB port. 2.

  • Page 28: Express Script

    Express Script Initiate the Express Script Note: The Express Script configures the TV for FTG Mode via CPU operation with Hospital Mode features. This means that while the TV is functioning in FTG Mode, Hospital Mode is enabled (i.e., Installer Menu item 027 HOSPITAL MODE is not set to 0). In addition, you can create custom channel lineups for Channel Banks 1 to 4.
  • Page 29 Express Script (Cont.) (Continued from previous page) If you wish to proceed with the wizard without changing the default values for the Pro:Centric settings, you can simply select NEXT and press OK on the Installer Remote. Or, if you wish to exit the wizard while retaining the default values for Pro:Centric settings, use the arrow keys on the Installer Remote to select DONE, and then press OK.
  • Page 30 Express Script (Cont.) (Continued from previous page) 1. In the Pro:Centric Mode field, use the Left/Right arrow keys on the Installer Remote to select the appropriate Pro:Centric Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY. Note: For remote management only, select CONFIGURATION ONLY. The TV will search for TV E-Z Installation data downloads;...

  • Page 31: Complete The Tv Configuration

    Express Script (Cont.) (Continued from previous page) 3. Once all fields are completed as required, you have two options: • To proceed with TV configuration via the Express Script, select NEXT and press OK on the Installer Remote. Continue to “Complete the TV Configuration” on the following page. •...
  • Page 32 OK. • If applicable, select the pillow speaker code/voltage and press OK. Note: If using a Pro:Centric pillow speaker (LG IR codes) or a pillow speaker with Zenith IR codes, make sure the “Zenith” pillow speaker code (default) is selected.

  • Page 33: Speaker Selection

    Express Script (Cont.) (Continued from previous page) SPEAKER SELECTION Select the desired speaker configuration: Pillow Only TV Only Pillow & TV Pillow Speaker Code/Voltage: Zenith (+12v) Philips (+5v) RCA (-5v) BACK NEXT BACK SAVE 4. In the Channel Tuning screen, you have the option to initiate an automated channel scan that will search for all available digital and analog channels.
  • Page 34 Express Script (Cont.) (Continued from previous page) 5. In the Edit the Channel Lineup screen, you can customize the channel lineup, add channel labels and icons, etc. before the channel lineup is used to create an FTG Channel Map in step 7. You can also set up channel banks in this screen.
  • Page 35 Express Script (Cont.) (Continued from previous page) • Channel Banks: All channels found during Auto Tuning automatically are added to and active in all four channel banks. Use the arrow keys to define channel banks, as desired. See “Channel Banks Overview” on following page for additional information. Note: Channel Banks fields are below the Channel Icon field.

  • Page 36: Channel Banks Overview

    Express Script exits, and the TV tunes to the first channel in the FTG Channel Map. Also when the Express Script is complete, the TV is set for Channel Bank 1. If required, you can set up/modify channel banks at a later time using LG’s Cloud Configuration Tool. See “Channel Banks Overview” below for further information.
  • Page 37 Express Script (Cont.) Channel Attributes and Channel Bank Allocation Three attributes are available for each channel: Encrypted, OSD, and Blank Video. When the TV creates an FTG Channel Map upon completion of the Express Script, the OSD attribute (displays the channel number, label, and icon) is automatically assigned to all channels, and the Encrypted attribute is assigned to each Pro:Idiom encrypted channel detected during the channel scan.

  • Page 38: Express Script

    Express Script (Cont.) When the TV is turned ON by the patient, an “Inactive TV Call Attendant” message will appear on the screen, and after a few moments the TV will turn itself OFF. This will prompt the patient to arrange for an available programming package on Channel Bank 1, 2, or 3.

  • Page 39: Ez Download Utility

    Accessing and Using the Ez Download Utility 1. If it is not ON already, turn ON the TV. 2. The next step depends on whether the LG First Use Wizard appears on the screen when you turn ON the TV:...
  • Page 40 Ez Download Utility (Cont.) (Continued from previous page) • If the wizard is displayed, you can access the Ez Download utility via the EZ-Manager Wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the Ez Download utility from the TV menus, exit the First Use Wizard. Then, continue with step 3.
  • Page 41 Ez Download Utility (Cont.) (Continued from previous page) 6. If it is not currently selected, use the arrow keys to select Ez Download, and then press OK. As illustrated in the example on the previous page, when Ez Download is selected, a list of files/file types is displayed on the screen.

  • Page 42: Ez Download Utility

    Ez Download Utility (Cont.) (Continued from previous page) Update progress will be displayed on the new screen. Do NOT remove the USB device while updates are in progress. When the Ez Download process is complete, an overview of the results will briefly be displayed and then, the TV will reboot. 10.

  • Page 43: Installer Menu

    1. Turn ON the TV. If the LG First Use Wizard appears on the screen when you turn ON the TV, exit the wizard. 2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the TV setup menus (if the TV is in Pass-through Mode) or the Function Menu (if the TV is not in Pass-through Mode) no longer toggles, and then press the Installer Menu entry sequence (e.g., 9-8-7-6) + OK...

  • Page 44: Navigating Within The Installer Menu

    Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV models. Acronym Description CPU-CTV Pass-through Mode with Channel Lineup in CPU CPU-FTG FTG Mode via CPU...
  • Page 45 Installer Menu (Cont.) Installer Menu Items 000 through 047 Item Function Value Range Default Value Brief Description of Function INSTALLER SEQ 0 – 3 Leave default set to 0. Selects the number of hours of inactivity allowed before the TV automatically POWER MANAGE 0 –...
  • Page 46 Installer Menu (Cont.) Installer Menu Items 049 through 118 Item Function Value Range Default Value Brief Description of Function Determines the availability of the Sound Out (Audio) Menu in the TV menus, as DIS. AUDIO M. 0 – 9 well as the default Audio Mode when TV is turned ON. (See detailed descriptions.) DIS.

  • Page 47: Detailed Descriptions Of Installer Menu Items

    Installer Menu (Cont.) Installer Menu Items 119 through 122 Item Function Value Range Default Value Brief Description of Function Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by 0 – 135, 253, DATA CHANNEL the Pro:Centric server as its data channel.

  • Page 48: Ir Banks Enable

    Installer Menu (Cont.) Note: The IP Start Channel shown above can only be set in the It is recommended to set the same value on every TV. Cloud Configuration Tool, which is typically used to configure TV Note: The minimum volume level cannot have a value setting CPUs for FTG Mode.

  • Page 49: 020 - Feature Level

    Zenith (Hospital) 1 – 2 Pillow Only TV Only Zenith (+12v) Zenith Bed #1 Note: See Reference section, “LG Pro:Centric Patient Remote TV Only Zenith (+12v) Zenith Bed #2 and Pillow Speaker,” for additional information. Also, see TV Only Philips (+5v)
  • Page 50 External Speaker (Optical/HDMI ARC) Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable Enabled LG Sound Sync (Optical) HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI Disabled LG Sound Sync (Optical) 1 input.
  • Page 51 Installer Menu (Cont.) 053 - DIS. CH-TIME (Disable Channel-Time Display) 078 - UPN MSB (UPN Most Significant Byte) Set to 1 to disable the TV’s native Channel-Time display when a User programmable number, most significant byte readable by custom channel label/channel information will be provided by the MPI command.
  • Page 52 If set to 0 (default), the TV’s MMR (Magic Motion Remote) feature Set to 1 to enable the SAP feature in the Function Menu, when is enabled, and a compatible LG MMR (not supplied) may be used the Function Menu is available (i.e., TV is not in Pass-through with the TV.
  • Page 53 Type is set to “IP” in the EZ-Manager Wizard or Express Script or module and the GAME CONTROL/MPI port is only powered when in the IP Environment / Pro:Centric Menu on the TV (see “LG First the TV is turned ON. When the TV is turned OFF, the embedded Use Wizard”...
  • Page 54 Installer Menu (Cont.) If the TV display is ON when a Wake For Update event is to occur, the update will take place the next time the TV is turned OFF. Note: This item is not available in the Installer Menu when item 119 DATA CHANNEL is set to 0, except when item 002 AC ON is set to 2 or 3 for Instant ON.

  • Page 55: Custom Master Tv Setup

    Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed via USB memory device / “.tlx” file. The Master TV Setup may be exported to a Clone (.tlx) file, which can then be used (i.e., imported) to configure either TVs that are to remain in Pass-through Mode or TVs that are to be configured for FTG Mode via CPU.

  • Page 56: Custom Master Tv Setup Procedure

    To continue with this procedure, exit the wizard, and then proceed to step 2. Note: If desired, you may also use the LG First Use Wizard / Express Script to create an Express Script TV Setup for cloning purposes. See “Express Script” on pages 28 to 37 for further information. Note that TV setup menu customization via the Express Script is limited to Channels Menu options.
  • Page 57 Custom Master TV Setup (Cont.) (Continued from previous page) Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP Environment Menu. Then, complete PICTURE network configuration as required. In particular, if you intend to use the Wi-Fi Zoning feature, you must configure the wireless network Picture connection as part of the Master TV Setup.

  • Page 58: Cloning Procedures

    Cloning Procedures Cloning typically refers to the process of using a Master TV Setup to configure a Target TV. This section describes how to save (export) a Master TV Setup and then transfer (import) it to a Target TV using a USB memory device / Clone (.tlx) file. You can also create an FTG Configuration (.tlx) file using the Cloud Configuration Tool and then use the Import Clone File procedure to transfer the configuration to Target TVs.
  • Page 59 Cloning Procedures (Cont.) (Continued from previous page) 5. Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager.

  • Page 60: Importing A Clone File

    Cloning Procedures (Cont.) (Continued from previous page) 8. Modify the filename, as required. While the TV model element of the filename may not be changed, you can differentiate this Clone file from other UV770M Clone files by changing the numeric assignment appended to the end of the filename. Select/highlight the filename, and then use the Up/Down arrow keys on the Installer Remote to scroll through numeric assignments until the desired number is shown.
  • Page 61 Cloning Procedures (Cont.) (Continued from previous page) • If the Target TV is currently in Pass-through Mode and you intend to use the TV’s Zoning feature(s)—i.e., the Clone/Configuration (.tlx) file you are importing contains an FTG Channel Map and/or FTG profile(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to set the appropriate TV Zone # and/or Wi-Fi Zone # in the TV when directed to do so in the procedure below.
  • Page 62 Cloning Procedures (Cont.) (Continued from previous page) 2. The next step depends on whether the LG First Use Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, you can complete the import procedure via the EZ-Manager Wizard, as indicated above (see “Before You Begin”).
  • Page 63 Cloning Procedures (Cont.) (Continued from previous page) 8. Use the Up/Down arrow keys to select Import Clone File, and then press OK. A list of the “.tlx” files stored in the root folder of the USB memory device will be displayed on the screen.

  • Page 64: Cloning Procedures

    Cloning Procedures (Cont.) (Continued from previous page) Note: If the Target TV was previously in Pass-through Mode, and the Clone/Configuration (.tlx) file that was imported contained an FTG Channel Map, the Target TV CPU is now in FTG Mode. Upon restart, the TV tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is specified, the TV will tune to that channel, though, in the case of FTG Mode via CPU configuration, a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection in step 10, the channel banner will display either the...

  • Page 65: Cloud Configuration Tool Overview

    IN FTG MODE, THE CPU CANNOT BE SWITCHED TO FTG MODE. This section provides an overview of LG’s Cloud Configuration Tool web application, which is used for FTG Mode via CPU configuration. For best results, it is recommended that you access the Cloud Configuration ®...
  • Page 66 Cloud Configuration Tool Overview (Cont.) (Continued from previous page) • If you are creating an FTG Configuration file from scratch and this is your first time using the Cloud Configuration Tool, you may wish to select the wizard setup, which will guide you through the essential steps of creating the file, i.e., creating the FTG Channel Map and/or the Installer Menu profile(s).
  • Page 67 Cloud Configuration Tool Overview (Cont.) (Continued from previous page) 3. If you need to edit the FTG Channel Map from an existing file (see previous step) or create a new FTG Channel Map, click on CHANNEL MAP in the menu options bar at the top left of the page to access the Channel Map web page (see example on page 69), and edit/create the FTG Channel Map.

  • Page 68: File Manager Web Page Overview

    Cloud Configuration Tool Overview (Cont.) File Manager Web Page Overview The File Manager page (displayed after you select ADVANCED SETUP from the Welcome page) enables you to compile, modify, and save (export) FTG Configuration (.tlx) files. The following example provides an overview reference of the functions available on the File Manager page. Data contained in uploaded FTG Data to be saved in the FTG Configuration (.tlx) file.

  • Page 69: Channel Map Web Page Overview

    Cloud Configuration Tool Overview (Cont.) Channel Map Web Page Overview On the Channel Map page, you can create, view, and edit a Logical Channel Map. Click the appropriate button to Search for existing channels or add a new RF or IP channel to clear the FTG Channel Map.
  • Page 70 Cloud Configuration Tool Overview (Cont.) The following example illustrates the fields that define the channel. As applicable, assign the RF, Set Zone restriction(s) per channel. Major, and Minor channel numbers Zones you select will be listed in the Select a channel icon (select and PLP ID or enter the IP Restricted from Zones column.

  • Page 71: Installer Menu Web Page Overview

    Cloud Configuration Tool Overview (Cont.) Installer Menu Web Page Overview Load default Installer Menu for selected model. Assign Zone as applicable. Once you click on CREATE (Advanced Setup only) Cloud PROFILE, this Installer Menu profile will be listed under Configuration Tool menu bar the Installer Menu Profile List, and Installer Menu items provides access to all utilities.

  • Page 72: Ip Environment Setup

    Master TV Setup for cloning purposes (see Master TV Setup procedure on pages 47 to 49), all IP Environment settings, with the exception of Wired Network Connection settings, LG Connect settings, the TV name (editable in the Media Share Menu), DIAL settings, and SoftAP settings, may be cloned.
  • Page 73 IP Environment Setup (Cont.) Configuring a Wired Network Connection Note: If desired, you can configure both wired and wireless NETWORK SETT... connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the TV is Network Network / turned OFF and then back ON, if a LAN cable is detected between...
  • Page 74 IP Environment Setup (Cont.) (Continued from previous page) If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display. If the network connection is not successful, the progress display will identify the network element in which the connection failed. Check your cabling and/or verify the configuration data, as necessary.
  • Page 75 1. With the Network Menu on display, use the arrow keys on the Installer Remote to select LG Connect. Then, press OK. LG CONNECT 2. To turn LG Control ON or OFF, use the Up/Down arrow keys on Network Network / the Installer Remote to select/highlight the ON/OFF toggle button at the top right of the screen.

  • Page 76: Pro:centric Setup

    IP Environment Setup (Cont.) (Continued from previous page) If you are modifying the IGMP version, use the Up/Down arrow keys to select the appropriate version number from the drop-down list of options, and then, press OK. 4. Once all modifications are completed as required, use the arrow keys on the Installer Remote to return to the IP Environment Menu, as necessary, or press to return to the Network Menu and/or exit...
  • Page 77 IP Environment Setup (Cont.) (Continued from previous page) 3. Refer to the appropriate subsection below to configure the TV’s Pro:Centric settings to match those of the Pro:Centric server. PRO:CENTRIC While the Pro:Centric application itself is an additional feature (see Network step 4), the appropriate Pro:Centric server configuration must be completed to enable TV E-Z Installation (splash screen, configuration, Pro:Centric...
  • Page 78 IP Environment Setup (Cont.) (Continued from previous page) a) The Server Address field provides the option to specify the domain name of the Pro:Centric server instead of the server’s IP address. Select/highlight the Server Address field and press OK on the Installer Remote. Then, use the Up/Down arrow keys to select either IP Address or Domain Name from the drop-down list of options for defining the server.

  • Page 79: Media Share Setup

    : Allows guests to use the TV to access and view Network ® data shared either by wired DLNA Certified devices connected to the same LAN as the TV or by wireless LG devices using LG’s Pro:Centric ® Smart Share application with Wi-Fi Direct Smart Share Disable ®...
  • Page 80 IP Environment Setup (Cont.) (Continued from previous page) • To enable use of a randomly generated security key for SoftAP access, set the Use Default field to “Enable” (the Security Key field will subsequently be grayed out and the random security key will be displayed).

  • Page 81: Pre-Loaded Applications

    IP Environment Setup (Cont.) Pre-loaded Applications This option allows you to select which of the pre-loaded application icons to display in the TV’s Smart Launcher, which appears along the PRE-LOADED... bottom of the screen. Network When the Pro:Centric application is disabled, the Smart Launcher is available to end users via the PORTAL button on the remote control.
  • Page 82 Reference: Updating TV/PTC Software using a USB Memory Device This section describes how to update TV (CPU) and/or PTC software using the TV Manager “Update TV Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 39 to 42 for further information.
  • Page 83 Reference: Updating TV/PTC Software using a USB Memory Device (Cont.) (Continued from previous page) Note: Ez Download is always selected by default when you initially access the TV Manager. Also note that Diagnostics is for service use only. 5. Use the Up/Down arrow keys to select Update TV Software or Update PTC Software, as applicable, and press OK.

  • Page 84: Device

    Reference: Downloading a Splash Screen Image using a USB Memory Device This section describes how to download a splash screen image using the TV Manager “Logo Image Download” option, though you may also use the Ez Download utility to download the splash screen image, if desired.
  • Page 85 Reference: Downloading a Splash Screen Image using a USB Memory Device (Cont.) (Continued from previous page) Note: Ez Download is always selected by default when you initially access the TV Manager. Also note that Diagnostics is for service use only. 5.

  • Page 86: Memory Device

    Reference: Downloading Background Images using a USB Memory Device Background images are intended for use with audio-only channels and the Bluetooth Sound Sync feature. Guests may choose to display a slideshow on the screen (as opposed to a blank screen or the Bluetooth Sound Sync screen) while audio is playing.
  • Page 87 Reference: Downloading Background Images using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER Ez Download USB DEVICE USB 1: Device Name Ez Download Select the file(s) to download, and then select UPDATE below. Logo Image Download Logo Image Download Splash Image ProC.jpg Insert Background Image(s) Insert Background Image(s)

  • Page 88: Power Consumption Settings

    Reference: Power Consumption Settings The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 3 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). 43UV770M 49UV770M 55UV770M Item 099...

  • Page 89: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS DATA STATUS STATUS TYPE TYPE 0xD2 Tuning Installer Installer Menu TYPE 0x0D 0x41 SOURCES CURRENT AV Menu Item AUX SOURCE (R) ENABLED (R/W) SOURCE (R) 046 START AUX SRCE Installer Installer...

  • Page 90: B-Lan Setup & Overview

    3 (default) A b-LAN enabled head end device, such as an LG FMA-LG102, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b-LAN module to receive communication from the head end device.

  • Page 91: Ftg Mode Via Ebl (Local Configuration)

    (EBL) connection. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for further information. FTG Device Configuration Application software is available online at: www.lg.com/us/business/display-solutions/ftg. Note: If the TV CPU is already in FTG Mode, you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings.

  • Page 92: Ftg Mode Via Ebl (Local Configuration)

    Reference: FTG Mode via EBL (Local Configuration) (Cont.) (Continued from previous page) 5. “Write” the FTG Channel Map to the EBL (switches the EBL from Pass-through Mode to FTG Mode). Note: After a “Write” of new data, the TV will briefly display a green text banner that shows the EBL firmware version and release date.

  • Page 93: Auto Input(S) Sensing Feature

    Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available Aux inputs, set item 042 to 255. For specifications on all other available settings (i.e., settings for individual inputs), refer to the Aux Inputs Values table on the following page.

  • Page 94: Auto Input(S) Sensing Feature

    Reference: Auto Input(s) Sensing Feature (Cont.) The following table shows all available Aux inputs as if each is enabled in the Installer Menu. The Installer Menu text codes for item 042 will be altered accordingly if any of the available Aux inputs are disabled in the Installer Menu.

  • Page 95: Uv770M Hospital Operations

    The following table identifies when and how the UV770M hospital features are supported in three different TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map. For the purposes of this table, “CPU” indicates that the TV is in Pass- through Mode with the Channel Map in the CPU (i.e., auto-tuned/edited channel lineup) and “PTC”...

  • Page 96: Uv770M Hospital Operations

    Reference: UV770M Hospital Operations (Cont.) Speaker Selection The following table identifies the speaker sound source as determined by Installer Menu items 027 HOSPITAL MODE and 020 FEATURE LEVEL and the Sound Out Menu setting. Item 027 HOSPITAL Item 020 FEATURE Sound Out Menu Setting Sound Source MODE Value...

  • Page 97: Restoring Factory Defaults On The Tv(S)

    Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP” process, which restores all factory defaults. This procedure will also reactivate the LG First Use Wizard. 1. Use the Installer Remote to access the TV’s Installer Menu, navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.

  • Page 98: Using The Tv's Zoning Features

    Reference: Using the TV’s Zoning Features This section describes the TV Zoning and Wi-Fi Zoning features available with the UV770M model TVs. These features are primarily intended for use when the TV is configured for FTG Mode via CPU operation; however, Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and Setup Menu profile Zone assignments), may also be used with TV cloning processes using a Clone (.tlx) file.
  • Page 99 Reference: Using the TV’s Zoning Features (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the Channel Map web page overview on page 69. At the same time, keep in mind that the TV Zone designations are not mutually exclusive.
  • Page 100 Reference: Using the TV’s Zoning Features (Cont.) Using the Wi-Fi Zoning Feature with Cloning Configuration A location-specific Wi-Fi configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be used to configure Target TVs. First, the wireless network (i.e., the access point login data) must be configured in the Master TV’s IP Environment Menu (see “Configuring a Wi-Fi Network Connection”...

  • Page 101: Using The Tv's Zoning Features

    Reference: Using the TV’s Zoning Features (Cont.) (Continued from previous page) • Label: Allows you to select a North, South, East, or West text label for this TV. Select/highlight the Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are finished.

  • Page 102: Using Media Share Features

    Smart Share with Wi-Fi Direct The following steps describe how to access and use Wi-Fi Direct (i.e., to connect to a wireless LG device). Remember that you must also turn ON Wi-Fi Direct and launch the Smart Share application on the LG device.
  • Page 103 GENERAL WI-FI DIRECT Picture Picture General / REFRESH LIST Sound Sound Language [TV]LG Smart TV Note: The example at left Room Info shows the General Menu when Channels Channels Time & Date the TV is in Pass-through Mode. Timers The Wi-Fi Direct screen is the...
  • Page 104 Reference: Using Media Share Features (Cont.) Screen Share (Miracast / WiDi) The following steps describe how to access and use the Miracast / WiDi features. 1. Turn ON the TV, and then use one of the following methods to access the Screen Share application, depending on the current configuration of the TV: •...

  • Page 105: Using Media Share Features

    Reference: Using Media Share Features (Cont.) SoftAP The following steps describe how to access and use the SoftAP feature. Note: This procedure describes how to access SoftAP from the TV’s General Menu. It is also possible to access SoftAP using the Wi-Fi Service option available from the TV’s Smart Launcher (via the PORTAL button on the remote control if the Pro:Centric application is not loaded or, depending on the remote control being used [in any mode], via the SMART button).

  • Page 106: Uv770M Rear And Side Jack Panels

    Reference: UV770M Rear and Side Jack Panels CONTROL & SERVICE  (3.5 mm jack) When the TV is in Pass-through Mode, the control function enables an external TLM control device (i.e., VOD/PPV STB, etc.) to HDMI IN 1 control the TV. Service for factory use only. Connection for HDMI output from external device.

  • Page 107: Installer Remote Control Typical Key Functions

    Reference: Installer Remote Control Typical Key Functions An LG Installer Remote is required to set up and operate the TV. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. TV LG1/TV LG2 & TV Z1/TV Z2...
  • Page 108 Set the Patient Remote IR Code Scheme VOL + CH + (Multi-code Feature) This section describes how to set the LG Pro:Centric patient remote to send unique IR codes based on “bed number” in a multi-TV single room CH - VOL - installation.

  • Page 109: Speaker

    Reference: LG Pro:Centric Patient Remote and Pillow Speaker (Cont.) USB Media Navigation This section provides a brief overview of the LG Pro:Centric patient remote and LG Pro:Centric pillow speaker navigation tools for use with USB media files (photos, videos, music, etc.).

  • Page 110: Pillow Speaker Setup

    Controlling the TV with Serial Data These TV models are capable of being controlled by a single-wire, serial PREV MUTE data signal. This is an LG patented technology and is being implemented SLEEP OPTION by certain brands of “smart” pillow speakers.

  • Page 111: Vesa Standard Tv Mounts

    Reference: VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV.

  • Page 112: Tlm Communication Parameters

    Reference: TLM Communication Parameters CONTROL & SERVICE Jack Configuration CONTROL & SERVICE CONTROL & SERVICE Jack 3.5 mm Jack on TV 4 Conductor Configuration Pin Number Description Tip, TXD Ring 1, RXD Ring 2, IR Pass-through Sleeve, GND CONTROL & SERVICE Communication Parameters •...
  • Page 113 Reference: TLM Communication Parameters (Cont.) Transmission / Receiving Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] [Command 1] First command to control the TV (j, k, m or x). [Command 2] Second command to control the TV. [Set ID] You can adjust the [Set ID] to choose desired monitor ID number in the General Menu. Adjustment range is 1 to 99.
  • Page 114 Reference: TLM Communication Parameters (Cont.) TLM Command Detailed Descriptions Note: Commands may work differently depending on model and signal. 01. Power (Command: k a) Transmission • To control Power On  or Off of the TV.  * [k][d][ ][Set ID][ ][Data][Cr] Transmission Data 00: Screen Mute Off (Picture On) [k][a][ ][Set ID][ ][Data][Cr]...
  • Page 115 Reference: TLM Communication Parameters (Cont.) 07. Brightness (Command: k h) Transmission To adjust screen brightness. You can also adjust screen [k][l][ ][Set ID][ ][Data][Cr] brightness in the Picture Menu. Data 00: OSD Off 01: OSD On Transmission [k][h][ ][Set ID][ ][Data][Cr] [l][ ][Set ID][ ][OK/NG][Data][x] Data Min: 00 to Max: 64 12.
  • Page 116 Reference: TLM Communication Parameters (Cont.) 15. Equalizer (Command: j v) 18. Input select (Command: x b) To adjust EQ of the TV. To select input source for main picture.  * Transmission Transmission [j][v][ ][Set ID][ ][Data][Cr] [x][b][ ][Set ID][ ][Data][Cr] Data 00: DTV 01: CADTV...

  • Page 117: Tlm Communication Parameters

    Reference: TLM Communication Parameters (Cont.) Key Codes The following table provides key codes for a typical LG hospital model Installer Remote. Note: Some keys are not applicable to all models. Code Function Code Function (Hexa) (Hexa) CH + PORTAL CH -...

  • Page 118: Troubleshooting

    Too much light in room. Dim room light. Remote IR codes do not match Make sure the Installer Remote is compatible. Contact your LG setting(s) in TV. representative, as necessary. Then, check settings both in the TV and on the remote. IR codes sent by the remote must match the setting(s) in the TV.

  • Page 119: Commercial Mode Check / Ftg Operation Troubleshooting

    Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. connected Plug into AC TV turned to AC Power outlet. Power? Leave the TV set ON, and press MENU on...

  • Page 120: Channel Banks Setup Troubleshooting

    Troubleshooting (Cont.) Channel Banks Setup Troubleshooting Possible Cause Possible Solution Symptom Channel is blanked in all Blanking a channel in one channel bank Modify the channel attribute(s), if desired, using the channel banks. will make it blank in all channel banks. Cloud Configuration Tool / Channel Map utility.

  • Page 121: Glossary Of Terms

    Cloning HTML) application. Refers to a particular commercial mode of The process of capturing a Master TV operation within an LG TV. See also FTG Pro:Idiom Setup and transferring it to a Target TV Mode. Zenith proprietary security software that using a USB memory device.

  • Page 122: Notice

    In addition to the source code, all referenced license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@ lge.com.

  • Page 123: Back Cover

    Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and the “LG” logo are registered trademarks of LG Electronics Inc. b-LAN is a trademark of SONIFI Solutions, Inc. DLNA Certified is a registered trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S.

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