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RAID management interface to check the HDD status. For the operations about the RAID
management interface, please refer to Inspur technical website: www.4008600011.com.
d.
If above operations could not resolve the problem, please contact Inspur customer
service.
8)
Keyboard and mouse are not available
Description: Neither keyboard nor mouse could be operated normally.
Suggestions:
a.
Make sure the keyboard or mouse has been connected correctly and firmly.
b.
Replace other parts to test whether it is a mouse or keyboard fault.
c.
Power cycle the server and retest.
d.
Reboot and enter BIOS or RAID configuration interface to test keyboard or mouse
performance. When tested in a non-system situation, if the keyboard or mouse performance
turns out to be normal, a system fault could be considered. If the keyboard or mouse fault
still exists, a mainboard interface fault could be considered, and Inspur technical hotline can
be called for support.
9)
USB interface problem
Description:
Unable to use devices with a USB interface.
Suggestions:
a.
Make sure the operating system on server supports USB devices.
b.
Make sure the system has been installed with correct USB device driver.
c.
Power off the server, and then power on again to test.
d.
Check whether the USB device is normal when connected to other hosts.
e.
If the USB device is normal when connected to other hosts, the server may be abnormal:
please contact Inspur customer service.
f.
If the USB device turns out to be abnormal when connecting to other hosts, please replace
the USB device.
9.2 Software Problems
1)
System installation problems
Description:
It fails to load the RAID driver or to create partitions larger than 2T during
system installation, C disk utilization is too large, and other problems.
Suggestions:
a.
If it fails to load the driver during system installation, check the RAID driver's version,
102
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