SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
Installation •Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. •This appliance should only be transported by two or more people holding the appliance securely. •Tighten the drain hose at connecting ends to avoid separation.
•Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded. •Do not modify the power cord provided with the appliance. Operation •Do not use a sharp object like drill or pin to penetrate, modify or disassemble the unit.
•In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.
•Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Disposal •Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. •Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation. •Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.
INSTALLATION Parts Door Tempered Glass Dispenser Drawer Bleach Dispenser Drum Leveling Feet Drain hose Water Supply Hose Accessories Tie strap (some countries only) 2 water supply hoses Drain hose Anti-rat cover (some Screw for Anti-rat cover (Hot + Cold) countries only) (some countries only) •...
Specifications WTG1032VF Model WTG1030SF WTG1032WF Power Supply 220 - 240 V~, 50 Hz Rate Input 700 W Size 686 mm (W) x 721 mm (D) x 1026 mm (H) Product Weight 63.5 kg Degree of Protection IPX4 Allowable water pressure...
• Install the appliance on a flat hard floor. Do by inexperienced persons may cause injury or not install on an elevated surface. serious malfunctioning. Contact your localan authorised LG repairer. • Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.
Connecting the Supply Hose Connecting Hose to Water Tap • Before connecting the water supply hose to Connecting Screw-Type Hose to a Tap the water tap, check the hose type and then with a Thread choose the correct instruction. • The water supply hose supplied may vary Screw the hose connector onto the water from country to country.
Push the adapter onto the end of the tap so Remove the guide plate if the tap is too that the rubber seal forms a watertight large to fit the adapter. connection. Tighten the four fixing screws. Guide plate Push the supply hose vertically upwards so Push the adapter onto the end of the tap so that the rubber seal within the hose can that the rubber seal forms a watertight...
Installing the Drain Hose Connecting Hose to Appliance Attach the hot water line to the hot water inlet Before connecting the drain hose, check your on the back of the washing machine. Attach the drain hose model and choose the correct cold water line to the cold water inlet on the instruction.
Non-pump Model (some countries Positioning the Drain Hose only) • The length of the drain hose should not exceed 3 m. • Do not place the drain hose on a threshhold Push the elbow hose toward the body of the of 6 cm or more.
Leveling the Appliance Assembling the Anti-Rat Cover (some models only) If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. Insert the Anti-Rat cover to the assembling hole under the feet). Make sure that all four feet are from the front or back of the washing machine.
OPERATION Using the Appliance Choose the desired wash programme. • Press the Program button repeatedly until Before the first wash, select a washing the desired programme is selected. programme (Cotton Wash, add a half load of detergent), allow the washing machine to wash without clothing.
Sorting Laundry Caring before loading. • Combine large and small items in a load. Look for the care label on your clothes. Load large items first. • This will tell you about the fabric content • Large items should not be more than half of your garment and how it should be the total wash load.
Adding Cleaning Products • Dilute liquid detergent with water and pour into the drum, start the cycle. Detergent Dosage • Using liquid detergent without diluting, or leaving laundry for a long time after pouring • Detergent should be used according to the diluted liquid detergent into the drum might instruction of the detergent manufacturer and cause damage, bleaching or discoloration of...
Adding Fabric Softener Adding Liquid Bleach • Do not exceed the maximum fill line. • Check clothing care label for special Overfilling can cause early dispensing of the instructions and separate the laundry to be fabric softener, which may stain clothes. Close bleached.
Control Panel Power Button Program Button • Press the Power button to turn the washing • Programmes are available according to machine on, or off if washing hasn't laundry type. commenced. • Lamp will light up to indicate the selected •...
Washing Programme Eco Cotton Use this programme to consume less water and Wash cycles are designed for the best wash electricity to wash normal clothes. performance for each type of load. Select the programme that best matches the load contents for maximum wash performance and fabric Information for Energy Test care.
Delicates Duvet Use this programme to wash delicate fabrics Use this programme to wash a blanket or such as lingerie and woolens. Before washing, bedsheets with hand wash sign. check the care label for the washing • Cashmere bedsheets, acrylic blanket, mixed instructions.
Option Programme Rinse • Press the Rinse button to change the number Water Level of rinses. • Press the Water Level button to adjust water level. This may be required to avoid linting Intensive Rinse and unbalanced errors when the load is bulky •...
Time Delay Soak • You can set a time delay so that the washing • Soak can be selected to wash heavily soiled machine will start automatically and finish after clothes by soaking in water for some time to a specified time interval. remove dirt and grime.
Manual Washing When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually. Rinse, Spin Spin only Rinse only Wash only Press the Power button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.
Special Functions Child Lock Use this option to disable the controls. This feature can prevent children from changing programmes or operating the appliance. Locking the Control Panel Press and hold the Rinse and Hot Wash button for 3 seconds. ' ' and the remaining time are alternatively shown on the display while they are locked.
• For appliances with the logo • LG SmartThinQ is not responsible for any Check the distance between the appliance network connection problems or any faults, and the wireless router (Wi-Fi network).
Installing LG SmartThinQ Push Alert Turn on the Push Alerts to receive appliance Search for the LG SmartThinQ application from status notifications. The notifications are the Google Play Store or Apple App Store on a triggered even if the LG SmartThinQ application smart phone.
• Once the Remote Start mode is enabled, you to anyone in receipt of this information. can start a cycle from the LG SmartThinQ smartphone application. If the cycle is not started, the machine will wait to start the cycle until it is turned off remotely from the Smart Diagnosis™...
Customer Information Centre transmitted for analysis. Use this function if you need an accurate diagnosis by an LG Electronics customer NOTE information centre when the appliance • The Smart Diagnosis™ function depends on malfunctions or fails.
MAINTENANCE Tub Clean WARNING • Unplug the washing machine before cleaning Tub Clean is a special function to help to clean to avoid the risk of electric shock. Failure to the inside of the washing machine. Perform this follow this warning may result in serious injury, cycle regularly.
Cleaning the Water Inlet Filter Cleaning the Drain Pump Filter (some models only) • Turn off the supply taps to the machine if the washing machine is to be left for any length of • The drain filter collects threads and small time (e.g.
Caution on Freezing During Winter • When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter. • In case the product must be installed outside on a porch or in other outdoor conditions, make sure to check the following.
TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
Symptoms Reason Solution • Dispenser compartment is overfilled causing bleach or softener to dispense Bleach or softener dispensed immediately. ALWAYS measure bleach to too soon. prevent overfilling. • Close the dispenser drawer slowly. Bleach or softener was added • Always use the dispensers to ensure that Staining directly to the wash load in laundry products are properly dispensed...
Symptoms Reason Solution Control panel has powered • This is normal. Press the Power button off due to inactivity. to turn the washing machine back on. Washing machine is • Make sure the power cord is plugged unplugged. securely into a working outlet. Water supply is turned off.
Symptoms Reason Solution • Make sure the inlet filters on the fill Filter clogged. valves are not clogged. • Check that supply hoses are not kinked Supply hoses may be kinked. or clogged. Washing machine not filling properly • Make sure that both hot and cold water Insufficient water supply.
• Find the Wi-Fi network connected to your that you are trying to connect smartphone and remove it, then register to is incorrect. your appliance on LG SmartThinQ. • Turn off the Mobile data of your Mobile data for your smartphone and register the appliance smartphone is turned on.
Error Messages Symptoms Reason Solution • Close the door completely. If the The door is not closed properly. error code is not released, call for service. • Check nothing is caught under the door, including shipping materials or lothing. Door lock switch error. •...
Symptoms Reason Solution • The automatic attempt to rebalance UE rebalancing operation was not the load was not successful. The successful. cycle has been paused to allow the load to be manually adjusted. • Add more items to allow the washing The load is too small.