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Changes in this Issue
• Add new Models
* New Manual (First Issue)
Service
Information
© 2016 Reg. Office: Peterborough PE2 9JB Registered in London: 106725
Whirlpool UK Appliances Ltd
5407924
Issue 1
SM031322 ~ C00383294
WASHING
MACHINES
(BIG DIGIT)
Models
Covered
WMSAQG621PUK 86244
WMSAQG621GUK 86245
June 2016
Comm.
Code
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Table of Contents
Related Manuals for Hotpoint WMSAQG621PUK
Summary of Contents for Hotpoint WMSAQG621PUK
- Page 1 (BIG DIGIT) Models Comm. Changes in this Issue Covered Code • Add new Models WMSAQG621PUK 86244 WMSAQG621GUK 86245 * New Manual (First Issue) Service Information Whirlpool UK Appliances Ltd © 2016 Reg. Office: Peterborough PE2 9JB Registered in London: 106725...
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Page 2: Safety & Servicing Notes
Whirlpool UK Appliances SAFETY NOTES & GENERAL SERVICING ADVICE 1. This manual is NOT intended as a comprehensive repair/maintenance guide to the appliance. 2. It should ONLY be used by suitably qualified persons having technical competence applicable product knowledge and suitable tools and test equipment. 3. -
Page 3: Table Of Contents
Whirlpool UK Appliances INDEX Safety & Servicing Notes............2 Serial Number / Industrial Code Explanation . -
Page 4: Introduction Dates / Model Number Definition
Whirlpool UK Appliances INTRODUCTION DATES Model: WMSAQG621PUK Model: WMSAQG621GUK First Produced: June 2014 First Produced: May 2014 Industrial Code: 30862440100/0195/0197 Industrial Code: 30862450100/0195 Location: Radomsko Factory (30) Poland Location: Radomsko Factory (30) Poland Controls Type: Single Phase - Arcadia 2.75 Controls Type: Single Phase - Arcadia 2.75... -
Page 5: Specifications
Whirlpool UK Appliances SPECIFICATIONS Models Covered WMSAQG621PUK (86244), WMSAQG621GUK (86245) Colour P = White G = Graphite Dimensions Height 850 mm Width 595 mm Depth 425 mm Weight 61.3 kg (Packed approximately 62.6 kg) Country of Origin Polish Factory (30) Radomsko... - Page 6 Whirlpool UK Appliances WMSAQG621PUK Service Manual UK English 6 of 31...
- Page 7 Whirlpool UK Appliances WMSAQG621GUK Service Manual UK English 7 of 31...
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Page 8: Error Codes & Possible Causes
Whirlpool UK Appliances ERROR CODES & POSSIBLE CAUSES Possible Causes Motor triac short circuit: Check motor and module connections Motor jammed / tacho detached: Check motor and module connections NTC short/open circuit: Check thermistor and module connections Pressure switch jammed on empty: Check switch and module Pressure switch jammed on full or pump blocked: Check pump and switch... -
Page 9: Fault Codes
Whirlpool UK Appliances FAULT FINDING - Factory 30 - Arcadia Models IMPORTANT NOTE: Disconnect the machine from Electricity Supply before any testing. General Information If the machine has an Earth Fault it can display erroneous fault codes. Repair any Earth Faults on the machine before using the code guide on the previous page. Some faults will not show up as error codes:- The module will not show up a fault if the water to the machine is turned off or if the solenoid valves are open circuit. - Page 10 Whirlpool UK Appliances FAULT CAUSE SERVICE ACTIONS - If status type pressure switch, check component directly; - Check effi ciency of connector contacts on PCB; - Check pressure switch wiring; - Check continuity of pump on connector pins 4 and 5 (in case of classic door lock), ensuring that impedance value is 170 +/- 10%;...
- Page 11 Whirlpool UK Appliances FAULT CAUSE SERVICE ACTIONS - Check the condenser fi lter is not clogged; - Check there is no fl uff in the blower fan; If the components are clean or the problem persists despite cleaning, then: - Check the effi ciency of the connector contacts of the NTC on the main PCB;...
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Page 12: Dismantling Instructions & Safety Notes
Whirlpool UK Appliances DISMANTLING INSTRUCTIONS & SAFETY NOTES Safety Notes: Ensure that the appliance is disconnected from the Electricity Supply before commencing any work. Beware of sharp edges on metal or plastic parts - wear safety gloves. Refer to Safety Notes at the beginning of this publication. Top Cover Remove the 2 screws securing the top panel. - Page 13 Whirlpool UK Appliances Fill Valves Remove the top cover (A). Remove the inlet valve fixing screws to the rear of the cabinet. Remove the control panel (C) and ease the dispenser assembly forward. Remove the screws securing the valve to the dispenser. Disconnect the wiring.
- Page 14 Whirlpool UK Appliances Motor Remove the back panel (B). Remove the bolts securing the motor and support the motor. Pull the motor forward of the locating pegs and lift clear. Pump Remove the plinth. Using suitable protection, tilt the machine backwards and support. Remove the pump fixing screws and disconnect the hoses and wiring.
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Page 15: Controls, Options, Programmes & Detergent & Laundry
Whirlpool UK Appliances CONTROLS Wash Cycle Knob Option Cleaning Action Buttons Buttons Display Spin On-Off Button Temperature Delay Key Lock Start/Pause Buttons Button Button ON-OFF / SELECTING A PROGRAMME The machine is switched on by pressing the ON-OFF button. All the indicator lights will light up for a few seconds. Turn the programme selector dial to the to the desired programme. - Page 16 Whirlpool UK Appliances DISPLAY The display is useful when programming the machine and provides a great deal of information. The duration of the available wash cycles and the remaining time of a running cycle appear in section A (the display will show the maximum duration of the cycle chosen, which may decrease after several minutes, since the effective duration of the programme varies depending on the wash load and the settings chosen);...
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Page 17: Wash Options
Whirlpool UK Appliances DOOR LOCKED INDICATOR LIGHT The 'Door Locked' indicator light will come on when you press the START / PAUSE button and will stay lit throughout the programme. When the programme has finished the indicator light will go out and you can then open the door, a double CLUNK noise will be heard from the door lock Solenoid at this point. - Page 18 Whirlpool UK Appliances CUSTOMISE THE WASH CYCLE TO CUSTOMISE THE WASH CYCLE, use the relevant buttons: Modify the temperature and/or spin speed The machine automatically displays the maximum temperature and spin speed values set for the selected cycle, or the most recently used settings if they are compatible with the selected cycle. The temperature can be decreased by pressing the button, until the cold wash 'OFF' setting is reached.
- Page 19 Whirlpool UK Appliances WASH PROGRAMMES Table of Wash Cycles Service Manual UK English 19 of 31...
- Page 20 Whirlpool UK Appliances DETERGENTS & LAUNDRY Detergent Dispenser Drawer Good washing results also depend on the correct dose of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact a build up on the inside of your appliance and contribute to environmental pollution.
- Page 21 Whirlpool UK Appliances Shirts: Use the cycle 12 to wash shirts in different fabrics and colours to guarantee they receive the best possible care. Wool: The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of wool garments labelled as 'hand wash' provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine (M1128)
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Page 22: Automatic Features
Whirlpool UK Appliances Automatic Features Auto Half Load Auto half load adjusts the amount of water in the wash load depending on the absorbency of garments in the wash load. Fabric Conditioner Dispensing Dispensing of fabric conditioner is achieved by energising both the Pre-Wash and Main Wash cold valves. -
Page 23: Power Module Connections
Whirlpool UK Appliances POWER MODULE CONNECTIONS J010 J006 J005 J007 AUTO TEST SOCKET J009 J004 J001 Service Manual UK English 23 of 31... -
Page 24: Wiring Diagram
WIRING DIAGRAM Pressure Water Valves: Switch Wash Motor Pump Wash Pre- Main Thermal Mains Terminal S tator Thermistor Wash Wash Fuse Block / Suppressor Heater Lav. j001 j009 j005 j004 j001 j006 S DA R T N S C L G ND G ND S C L... -
Page 25: Wiring Connections
Whirlpool UK Appliances WIRING CONNECTIONS rosso 0.35 1250 1.00 X 450 R.R. 5J15 J001 1.00 X rosso 0.35 1250 R.TF. 4J15 J010 1.00 X rosso 0.35 1250 Display 3J15 1.00 X rosso 0.35 1250 2J15 rosso 0.35 1250 1J15 MAINS FILTER / HEATER DISPLAY celeste 0.35... -
Page 26: Controls Information / Main Board Programming
Whirlpool UK Appliances CONTROLS INFORMATION A single control board located at the back of the machine contains all the circuitry to control the machine and interfaces with the programme selector, option buttons and LEDs located on the console panel. The control board has an access port to the rear of the machine. Programmes are selected by turning the rotary switch to one of the 16 positions. - Page 27 Whirlpool UK Appliances PROGRAMMING (Using EMIT) This machine can be programmed via the Emit, using a USB lead (Part number C00222800), Hardware key (Part number C00115587) and the Memwriter software. Other types of Cable are available USB - Serial Cable Black Hardware Key Replacement pins for the Hardware Key are available as Part No.
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Page 28: Installation
Whirlpool UK Appliances INSTALLATION Unpacking 1. Unpack the washing machine and check whether the it has been damaged during transport. If this is the case, do not install it and contact the retailer. 2. Remove the four (on Polish built models) protective screws (transit bolts) and the rubber washer with the respective spacer, situated on the rear of the appliance (see Figures below). - Page 29 Whirlpool UK Appliances Connecting the Water Inlet Hose. Before making the water Connect the other end of connection to the 3/4" the water inlet hose to the thread, allow the water washing machine, freely from the supply tap screwing it onto the cold until it is perfectly clear.
- Page 30 Whirlpool UK Appliances DRAINAGE CONNECTIONS A. Connect the drain hose, without kinking it, to a Fig.1 draining duct or a wall drain fixed at a height between 65 and 100 cm from the floor. See Fig.1. B. Alternatively, place it over the edge of a basin, sink or tub, fastening the hose supplied to the tap.
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Page 31: Cleaning The Washing Machine
Whirlpool UK Appliances CLEANING THE WASHING MACHINE • The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives. • The washing machine has a 'Auto Clean' programme for its internal parts that must be run with no load in the drum.