Diagnostics and troubleshooting
132
Diagnostic
Short text
number
242
Software incompatible
252
Modules incompatible
261
Electronic modules
262
Sensor electronic
connection faulty
270
Main electronic failure
271
Main electronic failure
272
Main electronic failure
273
Main electronic failure
275
I/O module defective
276
I/O module faulty
283
Memory content
302
Device verification active Device verification active, please wait. C
311
Electronic failure
372
Sensor electronic (ISEM)
faulty
373
Sensor electronic (ISEM)
faulty
375
I/O- communication
failed
376
Sensor electronic (ISEM)
faulty
377
Sensor electronic (ISEM)
faulty
382
Data storage
383
Memory content
512
Sensor electronic (ISEM)
faulty
Remedy instructions
1. Check software
2. Flash or change main electronics
module
1. Check electronic modules
2. Change electronic modules
1. Restart device
2. Check electronic modules
3. Change I/O Modul or main
electronics
1. Check or replace connection cable
between sensor electronic module
(ISEM) and main electronics
2. Check or replace ISEM or main
electronics
Change main electronic module
1. Restart device
2. Change main electronic module
1. Restart device
2. Contact service
Change electronic
Change I/O module
1. Restart device
2. Change I/O module
1. Reset device
2. Contact service
1. Do not reset device
2. Contact service
1. Restart device
2. Check if failure recurs
3. Replace sensor electronic module
(ISEM)
1. Transfer data or reset device
2. Contact service
1. Restart device
2. Check if failure recurs
3. Replace module rack inclusive
electronic modules
1. Replace sensor electronic module
(ISEM)
2. Turn off diagnostic message
1. Check sensor cable and sensor
2. Perform Heartbeat Verification
3. Replace sensor cable or sensor
1. Insert T-DAT
2. Replace T-DAT
1. Restart device
2. Delete T-DAT via ' R eset device'
parameter
3. Replace T-DAT
1. Check ECC recovery time
2. Turn off ECC
Proline Promag W 400 HART
Status
Diagnostic
signal
behavior
[from the
[from the
factory]
factory]
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
F
Alarm
Warning
M
Warning
F
Alarm
F
Alarm
F
Alarm
1)
F
Warning
1)
F
Warning
F
Alarm
F
Alarm
F
Alarm
Endress+Hauser
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