Troubleshooting - Honeywell T6R-HW User Manual

Troubleshooting

If you have difficulty with your T6R-HW Smart Thermostat, try these
suggestions. Most problems can be corrected quickly and easily.
Screen is blank • Make sure power is switched on.
• Check circuit breaker and reset if necessary.
Heating system does not
• Touch
respond
• Check the circuit breaker and reset if necessary.
• Check the heating system is powered on.
• Check the Receiver Box is working.
List of alerts:
Touch to dismiss the alert. To snooze the alert for 7 days
WIFI RADIO ERROR
INTERNAL MEMORY ERROR
THERMOSTAT TEMPERATURE
SENSOR ERROR
REGISTER ONLINE
NO INTERNET
to set system to Heat. Make sure the set
temperature is higher than the actual temperature.
The Wi-Fi radio of your Thermostat is faulty,
contact your installer.
The internal memory of your Thermostat is
faulty, contact your installer.
The temperature sensor of your Thermostat
is faulty, contact your installer.
Please download the App, create an
account and register your Thermostat.
The internet connection has been
lost, please check your internet
connection or Wi-Fi router.
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Troubleshooting
List of alerts (continued):
NO WIFI SIGNAL
The Wi-Fi signal has been lost, please
check your Wi-Fi router.
WIFI NOT CONFIGURED Please download the App, create an
account and add your Thermostat.
See also page 7.
NO RECEIVER BOX
There is no Receiver box binding data
stored, contact your installer.
BINDING
NO COMMUNICATION There is no communication with the Receiver box,
move Thermostat closer or contact your installer.
RECEIVER BOX
RF SIGNAL OFRECEIVER There is a weak radio signal from the Receiver box,
BOX LOW move Thermostat closer or contact your installer.
BOILER FAULT XX
The boiler reported a failure number
XX, contact your installer.
BOILER HAS LOW WATER The boiler reported low water pressure, top
up the system or contact your installer.
PRESSURE
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