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2015
Owner's Manual
fordowner.com
ford.ca
February 2015
Second Printing
Owner's Manual
Police Interceptor
Litho in U.S.A.
FL2J 19A321 FA

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Summary of Contents for Ford POLICE INTERCEPTOR 2015

  • Page 1 2015 Owner’s Manual fordowner.com ford.ca February 2015 Second Printing Owner’s Manual Police Interceptor Litho in U.S.A. FL2J 19A321 FA...
  • Page 2: Table Of Contents

    Table of Contents Introduction Child Safety Child seat positioning ........19 Booster seats .
  • Page 3 Table of Contents Security Steering Wheel Adjusting the steering wheel ......74 Steering wheel controls .
  • Page 4: Table Of Contents

    Table of Contents Climate Control Manual heating and air conditioning......107 Rear window defroster ....... . .108 Cabin air filter .
  • Page 5 Table of Contents Brakes Brakes ..........147 Hints on driving with anti-lock brakes .
  • Page 6: Table Of Contents

    Table of Contents Roadside Emergencies Getting roadside assistance ......186 Hazard warning flashers ....... .188 Fuel cut-off switch .
  • Page 7 Table of Contents Vehicle Care Cleaning products........248 Cleaning the exterior .
  • Page 8 Errors and omissions excepted. © Ford Motor Company 2015 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015...
  • Page 9: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 10 Introduction Symbols on your vehicle When you see these symbols, read and follow the relevant instructions in this manual before touching or attempting adjustment of any kind. Protecting the Environment You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.
  • Page 11 Introduction Symbol Description Symbol Description Symbol Description Fasten safety Front airbag Front fog belt lamps Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage compartment release Lighting Low tire Maintain control pressure correct fluid warning level Panic alarm Parking aid...
  • Page 12 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 13 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 14 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
  • Page 15 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.
  • Page 16 We do not recommend or endorse the use of any non-Ford-approved aftermarket OBD plug-in devices. The vehicle Warranty may not cover damage caused by any non-Ford-approved aftermarket OBD plug-in device.
  • Page 17 Introduction MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations.
  • Page 18: Child Safety

    NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
  • Page 19 Child Safety Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Infants Children weighing 40 lb (18 kg) or less Use a child safety (generally age four or younger). seat (sometimes toddlers called an infant carrier, convertible seat, or toddler seat).
  • Page 20: Child Seat Positioning

    Child Safety CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back.
  • Page 21 Child Safety WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattended in your vehicle.
  • Page 22: Booster Seats

    Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
  • Page 23 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seatback or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
  • Page 24 Child Safety Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 25: Installing Child Seats

    Child Safety INSTALLING CHILD SEATS Child Seats Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat.
  • Page 26 Child Safety When installing a child safety seat with combination lap and shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 27 Child Safety 2. After positioning the child safety seat in the proper seating position, do the following: Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat...
  • Page 28 Child Safety 5. To put the retractor in the automatic locking mode, do the following; Grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.
  • Page 29 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Child Passenger Safety Technician.
  • Page 30 Child Safety Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown.
  • Page 31 Child Safety • Or you can use the LATCH lower anchors for the center child safety seat and the lap and shoulder belts for the other two child safety seats in the outboard positions. Use the tether anchors if applicable. If three child safety seats are installed, you can install two using the LATCH lower anchors by placing them in each outboard seating position and the third in the center using the lap and shoulder belt.
  • Page 32 Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat. Using Tether Straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks...
  • Page 33 Child Safety Sedan 1. Route the child safety seat tether strap over the back of the seat. 2. Locate the correct anchor for the selected seating position. 3. Open the tether anchor cover. 4. Clip the tether strap to the anchor as shown.
  • Page 34 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2015 Police (pol)
  • Page 35: Child Safety Locks

    Child Safety CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. •...
  • Page 36: Safety Belts

    Safety Belts PRINCIPLES OF OPERATION WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash. WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle.
  • Page 37 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather;...
  • Page 38: Fastening The Safety Belts

    Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
  • Page 39 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
  • Page 40 Safety Belts Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
  • Page 41: Safety Belt Height Adjustment

    Safety Belts SAFETY BELT HEIGHT ADJUSTMENT (UTILITY) WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a crash.
  • Page 42: Safety Belt-Minder

    Safety Belts SAFETY BELT-MINDER™ This feature supplements the safety belt warning function by providing additional reminders that intermittently sound a tone and illuminate the safety belt warning light when you are in the driver seat or you have a front seat passenger and a safety belt is unbuckled. The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning.
  • Page 43 Safety Belts Deactivating and Activating the Belt-Minder Feature WARNING: While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use your vehicle. To reduce the risk of injury, do not deactivate or activate the system while driving your vehicle.
  • Page 44: Child Restraint And Safety Belt Maintenance

    Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
  • Page 45: Personal Safety System

    Personal Safety System PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
  • Page 46: Supplementary Restraints System

    Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
  • Page 47 Supplementary Restraints System WARNING: If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries.
  • Page 48: Driver And Passenger Airbags

    Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
  • Page 49 Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. To properly position yourself away from the airbag: •...
  • Page 50: Front Passenger Sensing System

    Supplementary Restraints System Knee Airbag System (Passenger Side Only – If Equipped) The knee airbag is located under the instrument panel. During a crash, the restraints control module may activate the passenger knee airbag based on crash severity and occupant conditions. Under certain crash and occupant conditions, the passenger knee airbag may deploy but the passenger front airbag may not activate.
  • Page 51 Supplementary Restraints System Sedan The front passenger sensing system uses a passenger airbag status indicator which will illuminate indicating that the front passenger frontal airbag is either ON (enabled) or OFF (disabled). The indicator lamp is located in the center stack of the instrument panel. Note: When the ignition is first turned on, the passenger airbag status indicator OFF and ON lamps will illuminate for a short period of time to confirm they are functional.
  • Page 52 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Getting the services you need section of the Customer Assistance chapter, or see your authorized dealer.
  • Page 53: Side Airbags

    Supplementary Restraints System SIDE AIRBAGS WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag.
  • Page 54: Safety Canopy Curtain Airbags

    Supplementary Restraints System The system consists of the following: • A tag on the seatback indicating that side airbags are found on your vehicle. • Side airbags located inside the seatback of the driver and front passenger seats. • Front passenger sensing system. •...
  • Page 55 Supplementary Restraints System WARNING: All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death.
  • Page 56: Crash Sensors And Airbag Indicator

    Supplementary Restraints System Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
  • Page 57 Supplementary Restraints System The safety belt pretensioners and the airbag supplemental restraint system are designed to activate when the vehicle sustains frontal or sideways deceleration sufficient to cause the restraints control module to deploy a safety device or when a certain likelihood of a rollover event is detected by the rollover sensor.
  • Page 58 Supplementary Restraints System Any surfaces that could come into contact with an airbag, once it has deployed, must not damage the airbag or alter its deployment path. Once the airbag has fully deployed, any peripheral equipment surfaces that could come into contact with the airbag (such as when the airbag deflates with the loading of an occupant) must not damage the airbag or alter its deployment path.
  • Page 59 Supplementary Restraints System Figure 1 - Utility 1. Sedan: 13 inches (330 millimeters) from center of emblem; utility: 9.5 inches (240 millimeters) from center of emblem 2. Sedan: 13.2 inches (335 millimeters) from center of airbag door; utility: 13.8 inches (350 millimeters) from center of airbag door 3.
  • Page 60 Supplementary Restraints System Figure 3 Note: No objects should be placed between the driver side steering wheel airbag and the passenger side dash airbag. 1. Front passenger airbag – sedan: 27.5 inches (700 millimeters); utility: 22.8 inches (580 millimeters) 2. Front driver – 17 inches (430 millimeters) Figure 4 (if equipped) 1.
  • Page 61 Supplementary Restraints System WARNING: The partition and the installation hardware of the partition must not interfere with the operation and deployment of the roll over curtain air bags and seat side air bags. Failure to follow these instructions may cause personal injury. 3.
  • Page 62 Supplementary Restraints System 4. Utility: Area in front of electronic finish panel from the bottom to the top of the instrument panel A 10 Figure 7 1. Area on top of instrument panel 2. Area in front of center console from tunnel up to instrument panel 3.
  • Page 63: Airbag Disposal

    Supplementary Restraints System Figure 8 1. Area on top of the instrument panel. Note: Equipment must not interfere with driver visibility. 2. Area on tunnel between seats 3. 9 inches (229 millimeters) AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.
  • Page 64: Keys And Remote Control

    Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 65 Keys and Remote Control Note: Replacing the battery will not delete the remote control from your vehicle. The remote control should operate normally after battery replacement. The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1.
  • Page 66 Keys and Remote Control How to Reprogram Your Remote Entry Transmitters You must have all remote entry transmitters (maximum of four) available before beginning this procedure. Note: Do not press the brake pedal at any time during this procedure. If the brake pedal is pressed at any time during this procedure, programming mode will be exited and the entire procedure must be repeated.
  • Page 67 Keys and Remote Control Sounding a Panic Alarm (Utility Only) Press the button to activate the alarm. Press the button again or switch the ignition on to deactivate. Note: The panic alarm will only operate when the ignition is off. REPLACEMENT KEYS If your keys are lost or stolen and you do not have an extra key, see an authorized dealer to purchase additional spare or replacement keys.
  • Page 68: Locks

    Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks (If Equipped) The power door lock switches are on the driver and front passenger door panels.
  • Page 69 Locks Utility Remote Control You can use the remote control anytime your vehicle is not running. Note: If equipped with Dark Car feature, the turn signals will not flash and the horn will not sound when unlocking or locking your vehicle. Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the driver door.
  • Page 70 Locks Opening the Trunk (Sedan Only) Press the button twice within three seconds to open the trunk. Make sure the trunk is closed and latched before driving your vehicle. An unlatched trunk may cause objects to fall out or block the driver’s rear view. Smart Locks (If Equipped) This feature helps to prevent you from locking yourself out of your vehicle if your key is still in the ignition.
  • Page 71: Trunk Release

    Locks Battery Saver The battery saver shuts off the lamps 10 minutes after you switch the ignition off. • If you switched the dome lamps on using the panel dimmer control, the battery saver shuts them off 10 minutes after you switch the ignition off.
  • Page 72: Interior Luggage Compartment Release

    Locks Note: Make sure the liftgate is closed and latched before driving your vehicle. An unlatched liftgate may cause objects to fall out or block your rear view. The liftgate area is only intended for cargo, not passengers. Open the liftgate using the outside button if your vehicle is unlocked or use the key when your vehicle is locked.
  • Page 73 Locks Your vehicle is equipped with a release handle that provides a means of escape for children and adults if they become locked inside the luggage compartment. Adults should familiarize themselves with the operation and location of the release handle. The handle is located inside the luggage compartment either on the luggage compartment door (lid) or...
  • Page 74: Security

    Security ANTI-THEFT ALARM (IF EQUIPPED) The system will warn you of an unauthorized entry to your vehicle. The park and turn lamps flash and the horn sounds if unauthorized entry is attempted while the alarm is armed. It triggers immediately if the luggage compartment or the hood opens, and after a 12-second delay if any door opens.
  • Page 75: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. Refer to Sitting in the Correct Position in the Seats chapter. 1.
  • Page 76 Steering Wheel VOICE CONTROL (IF EQUIPPED) A. Phone mode B. Voice recognition See the SYNC chapter. CRUISE CONTROL See the Cruise Control chapter for information on this feature. INFORMATION DISPLAY CONTROL See the Information Displays chapter for more information. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 77 Steering Wheel Cluster Display Control Features This control functions the same as the center control on the faceplate. See the Audio System chapter. CONFIGURABLE STEERING WHEEL CONTROLS (IF EQUIPPED) The steering wheel controls can be configured to operate frequently used police equipment. A graphic in the information display will show when an auxiliary switch is activated.
  • Page 78: Pedals

    Pedals ADJUSTABLE PEDALS WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. A. Farther B. Closer The control is located on the left side of the steering column. Press and hold the appropriate control to move the pedals. The pedals should only be adjusted when the vehicle is parked.
  • Page 79: Wipers And Washers

    Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure you switch off the windshield wipers before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 80: Rear-Window Wiper And Washer

    Wipers and Washers • A quick press and hold causes the wipers to swipe three times with washer fluid. • A long press and hold will activate the wipers and washer fluid for up to 10 seconds. A wipe will occur a few seconds after washing to clear any remaining washer fluid.
  • Page 81: Lighting

    Lighting LIGHTING CONTROL Sedan A B C Utility A. Off B. Parking lamps, instrument panel lamps, license plate lamps and tail lamps. C. Headlamps 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 82 Lighting High Beams Sedan Utility • Push the lever toward the instrument panel to switch the high beams • Push the lever toward the instrument panel again or pull the lever towards you to switch the high beams off. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 83 Lighting Headlamp Flasher Sedan Utility Pull toward you slightly to activate and release to deactivate. SPOT LIGHT CONTROL (IF EQUIPPED) • Use the switch on the chrome handle to turn the spot light on and off. • Rotate and twist the handle to adjust the position of the spot light.
  • Page 84: Instrument Lighting Dimmer

    Lighting INSTRUMENT LIGHTING DIMMER Sedan • Press repeatedly or press and hold until the desired level is reached. • If the vehicle is not equipped with the Dark Car feature, press and hold the top of the control to the full on position to activate the “dome on”...
  • Page 85: Direction Indicators

    Lighting The system turns the headlamps on with a reduced output. To activate: • the ignition must be in the on position and • the lighting control is in the off, autolamp, or parking lamp position • the transmission is not in PARK. DIRECTION INDICATORS Sedan Utility...
  • Page 86: Interior Lamps

    Lighting INTERIOR LAMPS Dome Lamp Control (Utility) Press the control to switch on the interior courtesy lights. The lights will remain on until the control is pressed again. Front Row Map Lamps (If Equipped) The front row map lamp lights when: •...
  • Page 87 Lighting Dome Task Lamp (If Equipped) A. Night-vision red light on B. OFF position C. White light on The police vehicle may be equipped with one or two red/white dome task lamps. The lamp may be located in the headliner between the driver and front seat passenger.
  • Page 88: Windows And Mirrors

    Windows and Mirrors POWER WINDOWS WARNING: Do not leave children unattended in your vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
  • Page 89 Windows and Mirrors Overriding the Bounce-Back Feature WARNING: When you override the bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle. Pull up the window switch and hold within two seconds of the window reaching the bounce-back position.
  • Page 90: Exterior Mirrors

    Windows and Mirrors EXTERIOR MIRRORS Power Exterior Mirrors WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Adjustment control C. Right mirror 1. Press the button to select the mirror you want to adjust. An indicator light on the button will illuminate.
  • Page 91 Windows and Mirrors Check the main mirror first before a lane change, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you are going to change lanes.
  • Page 92: Interior Mirrors

    Windows and Mirrors INTERIOR MIRROR WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point.
  • Page 93: Instrument Cluster

    If a dynamometer calibration is required, reference the calibration procedure found at www.Fleet.Ford.com or check OASIS for updated information. Fuel Gauge Note: The fuel gauge may vary slightly when your vehicle is moving or on a gradient.
  • Page 94: Warning Lamps And Indicators

    Instrument Cluster After refueling some variability in needle position is normal: • It may take a short time for the needle to reach F after leaving the gas station. This is normal and depends upon the slope of pavement at the gas station.
  • Page 95 Instrument Cluster Anti-lock brake system If the ABS light stays illuminated or continues to flash, a malfunction has been detected. Contact your authorized dealer as soon as possible. Normal braking is still functional unless the brake warning light also is illuminated. Brake system warning light To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on...
  • Page 96 Instrument Cluster Engine oil pressure (RTT) Illuminates when the oil pressure falls below the normal range. Engine coolant temperature (RTT) Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool.
  • Page 97 Instrument Cluster Safety belt Reminds you to fasten your safety belt. A Belt-Minder® chime will also sound to remind you to fasten your safety belt. Service engine soon The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing.
  • Page 98: Audible Warnings And Indicators

    Instrument Cluster Stability Control System Displays when the AdvanceTrac/Traction control is active. If the light remains on, have the system serviced immediately. Stability Control System Off Illuminates when AdvanceTrac/Traction control has been disabled by the driver. Turn signal Illuminates when the left or right turn signal or the hazard warning flasher is turned on.
  • Page 99: Information Displays

    Information Displays GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 100 Information Displays †Fuel Economy Distance to E Inst Fuel Econ Average Fuel †See Trip computer later in this section for more information. Information Coolant Temp. — The engine coolant indicator will change colors indicating: blue for cool, gray for normal and red for hot. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
  • Page 101: Trip Computer

    Information Displays Trip Computer Resetting the Trip Computer Press and hold OK on the current screen to reset the respective trip, distance, time and fuel information. Trip Odometer Registers the mileage of individual journeys. Distance to E Indicates the approximate distance the vehicle will travel on the fuel remaining in the tank.
  • Page 102 Information Displays AdvanceTrac® / Action / Description Traction Control Messages Service AdvanceTrac Displayed when the AdvanceTrac® system has detected a condition that requires service. Contact your authorized dealer as soon as possible. Trailer Sway Reduce Displayed when the trailer sway control has Speed detected trailer sway.
  • Page 103 Information Displays AWD Messages Action / Description Change AWD Power Displayed when the system needs its power Transfer Unit Lube transfer unit lubrication changed. This message may be set if the vehicle has experienced extended periods of extreme/severe duty cycle driving. Battery and Action / Description Charging System...
  • Page 104 Information Displays Battery and Action / Description Charging System Messages Low Battery Features Displayed when the battery management Tempor. Turned Off system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage.
  • Page 105 Information Displays Brake System Action / Description Messages Brake Fluid Level Low Indicates the brake fluid level is low and the brake system should be inspected immediately. Check Brake System Displayed when the brake system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
  • Page 106 Information Displays Maintenance Action / Description Messages LOW Engine Oil Stop the vehicle as soon as safely possible, Pressure turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
  • Page 107 Information Displays Passenger Sensing Action / Description System Messages Remove Objects Near Displayed when objects are by the passenger Passenger Seat seat. After the objects are moved away from the seat, if the warning stays on or continues to come on contact your authorized dealer as soon as possible.
  • Page 108: Climate Control

    Climate Control MANUAL HEATING AND AIR CONDITIONING SYSTEM Note: The rear climate controls (G through J) are only available on some utility models. A. Power: Press the button to turn the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. B.
  • Page 109: Rear Window Defroster

    Climate Control F. Front temperature control: Controls the temperature of the airflow in the front of your vehicle. Adjust to select the desired temperature. G. Rear fan speed control: Controls the volume of air circulated in the rear of your vehicle. Press + or - to select the desired fan speed. H.
  • Page 110: Cabin Air Filter

    Climate Control Heated Exterior Mirrors (If Equipped) Note: Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass that has frozen in place. These actions could cause damage to the glass and mirrors. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products.
  • Page 111: Seats

    Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.
  • Page 112: Head Restraints

    Seats • Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in or...
  • Page 113 Seats C. Guide sleeve adjust and release button. D. Guide sleeve unlock and remove button. • Raise: Pull up on the head restraint (A). • Lower: Press and hold the guide sleeve adjust and release button (C) and push down on the head restraint (A). •...
  • Page 114: Manual Seats

    Seats MANUAL SEATS Recline Adjustment WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash.
  • Page 115: Power Seats

    Seats Lumbar Adjustment (If Equipped) POWER SEATS (IF EQUIPPED) WARNING: Do not adjust the driver seat or seatback while the vehicle is moving. This may result in sudden seat movement, causing loss of control of your vehicle. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback.
  • Page 116: Rear Seats

    Seats REAR SEATS (Utility Only) Recline Adjustment (If Equipped) WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a crash.
  • Page 117 Seats Lift the handle and fold the seatback forward until it is flat. Note: For the bench seats, make sure the center safety belt is unbuckled before folding the seatback. Lift the seatback toward the rear of the vehicle until you hear a click. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 118: Auxiliary Power Points

    Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
  • Page 119: Storage Compartments

    Storage Compartments CENTER CONSOLE (IF EQUIPPED) Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: Sedan A. Cupholders. B. Utility compartment. Utility Available console features include: A.
  • Page 120: Overhead Console

    Storage Compartments OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 121: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
  • Page 122: Ignition Switch

    Starting and Stopping the Engine IGNITION SWITCH Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. A. Off: The ignition is off. B.
  • Page 123 Starting and Stopping the Engine Before starting the vehicle: • Make sure all occupants buckle their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is set. • Make sure the gearshift is in position P. •...
  • Page 124 Starting and Stopping the Engine Stopping the Engine When Your Vehicle is Moving WARNING: Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance. The steering will not lock, but higher effort will be required. When the ignition is switched off, some electrical circuits, including air bags, warning lamps and indicators may also be off.
  • Page 125: Engine Block Heater

    Starting and Stopping the Engine If the Engine Fails to Start Using the Preceding Instructions (Flexible Fuel Vehicles Only) 1. Press and hold down the accelerator 1/3 to 1/2 way to floor, then crank the engine. 2. When the engine starts, release the key, then gradually release the accelerator pedal as the engine speeds up.
  • Page 126 Starting and Stopping the Engine We recommend that you do the following for safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory or Canadian Standards Association. This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances.
  • Page 127: Fuel And Refueling

    Fuel and Refueling SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
  • Page 128: Fuel Quality

    Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. •...
  • Page 129: Running Out Of Fuel

    Fuel and Refueling Octane Recommendations 3.5L and 3.7L V6 engines Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as Regular with an octane rating below 87, particularly in high altitude areas. Do not use fuels with a posted octane rating below 87.
  • Page 130 Fuel and Refueling Refilling with a Portable Fuel Container WARNING: Do not insert the nozzle of a portable fuel container or aftermarket funnel into the capless fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury.
  • Page 131: Refueling

    Fuel and Refueling REFUELING WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island. • Turn off your engine when you are refueling. •...
  • Page 132 Fuel and Refueling When fueling your vehicle: 1. Turn the engine off. 2. To open the fuel filler door, press the center of the rear edge and then release. 3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted to open the door until you are done pumping.
  • Page 133: Fuel Consumption

    Fuel and Refueling If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet message may appear on the information display. At the next opportunity, do the following: 1. Safely pull off the road. 2. Turn off the engine. 3.
  • Page 134 Fuel and Refueling Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles–3000 miles (3200 kilometers–4800 kilometers). Also, fuel expense, frequency of fill-ups or fuel gauge readings are not accurate ways to measure fuel economy.
  • Page 135 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 136 Fuel and Refueling On-board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards.
  • Page 137 Fuel and Refueling Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced.
  • Page 138: Transmission

    Transmission AUTOMATIC TRANSMISSION WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating.
  • Page 139 Transmission L (Low Gear) The low button is located at the end of the column shifter. Activating (L) Low Gear automatically: • Provides maximum engine braking. • Will downshift to the lowest available gear for the current vehicle speed; allows for first gear when vehicle reaches lower speeds.
  • Page 140: All-Wheel Drive (If Equipped)

    All-Wheel Drive (If Equipped) USING YOUR ALL-WHEEL-DRIVE (AWD) SYSTEM AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicles cannot. The AWD system is active all the time and requires no input from the operator.
  • Page 141 B-Pillar or edge of the driver’s door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 142 All-Wheel Drive (If Equipped) Major dissimilar tire sizes between the front and rear axles (for example, 17 inch low profile tires on the front axle and 22 inch high profile tires on the rear axle) could cause the AWD system to stop functioning and default to front-wheel drive or damage the AWD system.
  • Page 143 All-Wheel Drive (If Equipped) If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.
  • Page 144 All-Wheel Drive (If Equipped) Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency).
  • Page 145 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 146 All-Wheel Drive (If Equipped) Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer.
  • Page 147 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 148: Brakes

    This vehicle is equipped with heavy-duty front disc brake pads to meet the varying demands of different police service for fade resistance and other performance requirements. Ford recommends brake system inspection and maintenance according to service manual procedures following high speed pursuits with heavy brake usage.
  • Page 149: Hints On Driving With Anti-Lock Brakes

    Brakes Anti-Lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking. This lamp momentarily illuminates when you turn the ignition on. If the light does not illuminate during start-up, remains on or flashes, the anti-lock brake system may be disabled.
  • Page 150: Traction Control

    Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
  • Page 151: Stability Control

    Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel or tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
  • Page 152: Advancetrac

    Stability Control A Vehicle without AdvanceTrac® skidding off its intended route. B Vehicle with AdvanceTrac® maintaining control on a slippery surface. USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in reverse (R).
  • Page 153: Parking Aids

    Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
  • Page 154: Rear-View Camera System

    Parking Aids Using the Rear Sensing System The rear sensors are only active when the transmission is in R. As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 12 inches (30 centimeters) away, the warning sounds continuously.
  • Page 155 During operation, lines appear in the display which represent your vehicle’s path and proximity to objects behind the vehicle. On sedan models, the camera is located on the trunk under the Ford badge. On utility models, the camera is located on the liftgate.
  • Page 156 Parking Aids Note: Do not use the camera system if either the trunk (sedan) or the liftgate (utility) is ajar. Note: If the image does not turn off while the transmission is not in R (Reverse) and your driving over a speed of 5 mph (8 km/h), have the system inspected by your authorized dealer.
  • Page 157: Cruise Control

    Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
  • Page 158 Cruise Control Setting a Speed 1. Accelerate to the desired speed. 2. Press the SET control upward and release. 3. Take your foot off the accelerator pedal. The indicator will change colors in the instrument cluster. Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change.
  • Page 159: Driving Aids

    Driving Aids BLIND SPOT INFORMATION SYSTEM (BLIS®) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) WARNING: To help avoid injuries, NEVER use the BLIS® as a replacement for using the interior and exterior mirrors and looking over your shoulder before changing lanes. BLIS® is not a replacement for careful driving.
  • Page 160 Driving Aids Using the Systems BLIS® turns on when the engine is started and the vehicle is driven forward above 3 mph (5 km/h); it remains on while the transmission is in D (Drive) or N (Neutral). If shifted out of D (Drive) or N (Neutral), the system enters CTA mode.
  • Page 161 Driving Aids System Lights and Messages The BLIS® and CTA systems illuminate a yellow alert indicator in the outside mirror on the side of the vehicle the approaching vehicle is coming from. Note: The alert indicator dims when nighttime darkness is detected. CTA also sounds an audible alarm and a message appears in the information display indicating a vehicle is coming from the right or left.
  • Page 162 Driving Aids System Sensors WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS® as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 163 Driving Aids Reasons for messages being displayed The radar surface is Clean the fascia area in front of the radar or dirty or obstructed remove the obstruction. The radar surface is Drive normally in traffic for a few minutes to not dirty or obstructed allow the radar to detect passing vehicles so it can clear the blocked state.
  • Page 164: Steering

    Driving Aids System Errors If either system senses a problem with the left or right sensor, the BLIS® indicator in the information display will illuminate and remain on. Also, BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM FAULT message will appear. When problems that may cause the left or right indicator not to illuminate, only the information display message faults appear.
  • Page 165 Driving Aids WARNING: Obtain immediate service if a system error is detected. You may not notice any difference in the feel of your steering, but a serious condition may exist. Failure to do so may result in loss of steering control. Your vehicle is equipped with an electric power-assisted steering system.
  • Page 166: Load Carrying

    Load Carrying CARGO MANAGEMENT Load Safe Label Refer to the label on the trunk lid or liftgate for additional information about the spare wheel and tire. Load Floor Do not permanently remove the foam structure under the load floor that surrounds the spare tire.
  • Page 167: Roof Racks And Load Carriers

    For proper function of the roof rack system, you must place loads directly on crossbars affixed to the roof rack side rails. Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system.
  • Page 168: Vehicle Loading

    Load Carrying Adjusting the Crossbars (If Equipped) Note: Wind noise can be minimized by either removing or repositioning the crossbars when they are not is use. Position the rear crossbar fully rearward and the front crossbar 10 inches (25 centimeters) from the front end-cap.
  • Page 169 Load Carrying Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
  • Page 170 Load Carrying Example only: 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 171 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
  • Page 172 Load Carrying GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position.
  • Page 173 Load Carrying WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
  • Page 174 Load Carrying WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2.
  • Page 175 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
  • Page 176: Towing

    Towing TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
  • Page 177 Towing RECOMMENDED TOWING WEIGHTS Note: Do not tow a trailer during patrol or pursuit situations. Note: Do not exceed the trailer weight for your vehicle configuration listed in the chart below. Note: Make sure to take into consideration trailer frontal area. Do not exceed: •...
  • Page 178 Towing ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles (1600 kilometers). • Consult your local motor vehicle laws for towing a trailer. • See the instructions included with towing accessories for the proper installation and adjustment specifications.
  • Page 179 Towing The rating for the tow vehicle’s braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds (680 kilograms) when loaded.
  • Page 180 Towing • If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling. • Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.
  • Page 181: Wrecker Towing

    We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
  • Page 182: Recreational Towing

    Towing Towing an all-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, all-wheel drive system and vehicle. TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing WARNING: If your vehicle has a steering wheel lock, make sure the ignition is in the accessory or on position when being towed.
  • Page 183 Towing Vehicles Equipped with a 3.5L or 3.7L Engine Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. See the Climate Control chapter. Follow these guidelines if you have a need for recreational towing, such as towing your vehicle behind a motorhome or truck.
  • Page 184: Driving Hints

    Driving Hints BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early.
  • Page 185 Driving Hints • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). • Add particular accessories to your vehicle (e.g.; bug deflectors, rollbars or light bars, running boards, ski racks). •...
  • Page 186: Floor Mats

    Driving Hints FLOOR MATS (IF EQUIPPED) WARNING: Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
  • Page 187: Roadside Emergencies

    ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary Roadside Assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 188 U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S.
  • Page 189: Hazard Warning Flashers

    WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine.
  • Page 190 Roadside Emergencies WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.
  • Page 191 Roadside Emergencies 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
  • Page 192 Roadside Emergencies 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4.
  • Page 193: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 194 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 195 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
  • Page 196 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
  • Page 197 ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 198 FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: prcac@ford.com www.ford.com.pr 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015...
  • Page 199 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 200: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 201: Fuses

    Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in your vehicle are not working, a fuse may have blown.
  • Page 202 Fuses 94 93 92 91 90 89 Fuse or relay Fuse amp Protected components number rating 50A** Rear power point tap feed 1 50A** Rear power point tap feed 2 — Not used 30A** Wiper motor relay 50A** Anti-lock brake system pump 40A** Center console 6-way B+ feed 2 —...
  • Page 203 Fuses Fuse or relay Fuse amp Protected components number rating 40A** Center console 6 way B+ feed 3 — Not used 40A** Front blower motor relay 30A** Starter relay 20A** Center console power point #2 — Not used — Not used 30A** Driver power seat 40A**...
  • Page 204 Fuses Fuse or relay Fuse amp Protected components number rating 40A** Auxiliary blower motor (Utility) 40A** Center console 6-way B+ feed 1 — Not used 30A** Passenger seat (Sedan) 40A** Anti-lock brake system valves (Utility) 20A** Anti-lock brake system valves (Sedan) —...
  • Page 205 Fuses Fuse or relay Fuse amp Protected components number rating — Powertrain control module relay 20A* Oxygen sensor heater, Mass airflow sensor, Variable camshaft timing solenoid valve, Canister vent solenoid, Canister purge solenoid 20A* Ignition coils 20A* Vehicle power #1 (Powertrain control module) 15A* (Sedan) —...
  • Page 206 Fuses Fuse or relay Fuse amp Protected components number rating 20A* Spot lights 15A* Rear washer (Utility) — Not used 20A* Trailer tow park lamps (Utility) — Not used 7.5A* Powertrain control module keep-alive power and relay, Canister vent solenoid Run/start relay coil —...
  • Page 207 Fuses Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering wheel. Fuse or relay Fuse amp Protected components number rating Driver side front window, Rear windows (Sedan) Driver seat switch, 14-way B+ feed #1 Not used (spare) Demand lamps battery saver relay,...
  • Page 208 Fuses Fuse or relay Fuse amp Protected components number rating Not used (spare) SYNC, Displays, Electronic finish panel, Radio frequency transceiver module (Sedan) Run accessory relay Cluster (Utility) Backlighting LED, Interior lighting, Backlighting feed Right rear stop/turn, Right turn (Sedan), Right rear police fuse/relay box Left rear stop/turn, Left turn (Sedan), Left rear police...
  • Page 209 Fuses Fuse or relay Fuse amp Protected components number rating Ignition switch (Sedan), Frequency transceiver module (Utility) Not used (spare) Ignition switch (Utility) Radio, GPS module Front park lamps Brake signal for police equipment Master window/mirror switch, Lock switch illumination, Police console inline delayed accessory feed, Delayed accessory feed Occupant classification module...
  • Page 210 Fuses Fuse or relay Fuse amp Protected components number rating Police 4-button steering wheel control module Not used (spare) Not used (spare) Not used (spare) Climate control module Not used (spare) 30A Circuit Window switches Breaker Relay Delayed accessory 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 211: Maintenance

    GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
  • Page 212: Opening And Closing The Hood

    Maintenance OPENING AND CLOSING THE HOOD Sedan 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
  • Page 213 Maintenance Utility 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3.
  • Page 214: Under Hood Overview

    Maintenance UNDER HOOD OVERVIEW 2.0L EcoBoost A. Engine coolant reservoir B. Engine oil dipstick C. Engine oil filler cap D. Brake fluid reservoir E. Battery F. Power distribution box G. Air filter assembly H. Windshield washer fluid reservoir 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 215 Maintenance 3.5L V6 engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 216 Maintenance 3.5L V6 EcoBoost® engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 217 Maintenance 3.7L V6 engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 218: Engine Oil Dipstick

    Maintenance ENGINE OIL DIPSTICK 2.0L EcoBoost A. MIN B. MAX 3.5L, 3.7L and 3.5L EcoBoost A. MIN B. MAX ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1.
  • Page 219: Engine Coolant Check

    Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Wipe off any spilled oil. 4. Replace the filler cap. Turn it until you feel a strong resistance.
  • Page 220 Maintenance Adding Engine Coolant WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
  • Page 221 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
  • Page 222 Maintenance Engine fluid temperature management (EcoBoost engine only) WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the fluid temperatures reduce.
  • Page 223 Maintenance WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer.
  • Page 224 Maintenance When fail-safe mode is activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist,...
  • Page 225: Automatic Transmission Fluid Check

    Maintenance AUTOMATIC TRANSMISSION FLUID CHECK WARNING: The dipstick cap and surrounding components may be hot; gloves are recommended. Note: Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking.
  • Page 226 Maintenance Moving the Air Filter Assembly (EcoBoost engine) WARNING: Do not run engine with the air filter disconnected 1. Shut the engine off. 2. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1). 3.
  • Page 227 Maintenance 7. Without disconnecting the sensor (4), pull the air filter assembly up to disconnect the air filter assembly from the seated grommets located underneath the air filter assembly. 8. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. 9.
  • Page 228 Maintenance High fluid level If the fluid level is above the MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached.
  • Page 229: Brake Fluid Check

    A lower boiling point could cause long brake pedal travel and a loss of braking confidence during subsequent pursuit driving. Ford recommends that police fleets replace the brake fluid at every brake pad service interval according to the service procedure.
  • Page 230: Washer Fluid Check

    Maintenance Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir.
  • Page 231 Maintenance For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability.
  • Page 232: Checking The Wiper Blades

    Maintenance CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES 1.
  • Page 233: Air Filter(S)

    Maintenance Changing the rear window wiper blade (Utility only) To replace the rear wiper blade: 1. Press the wiper blade against the glass with one hand and hold it. 2. Pull the wiper arm away from the wiper blade to separate. 3.
  • Page 234 Maintenance Changing the air filter element 2.0L EcoBoost™ engines 1. Loosen the screws on the air tube clamp that fasten it to the air filter assembly tray. 2. Separate the clean air tube from the air cleaner. 3. Remove the air cleaner from the vehicle. 4.
  • Page 235 Maintenance Changing the air filter element 3.5L V6 engine, 3.5L EcoBoost and 3.7L engines 3.5L V6 engine shown, 3.5L EcoBoost and 3.7L engines similar 1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3.
  • Page 236: Adjusting The Headlamps

    Maintenance ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, an authorized dealer should check the alignment of your headlamps. Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
  • Page 237 Maintenance Sedan: Utility: 4. Locate the vertical adjuster on each headlamp. Using a Phillips number 2 screwdriver, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.
  • Page 238: Changing A Bulb

    Maintenance CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
  • Page 239 Maintenance Headlamp (Sedan): A. Front parking lamp/turn signal bulb B. Low/High beam headlamp bulb C. Sidemarker bulb Low/High beam bulbs (Sedan) 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach in behind the headlamp assembly to access the bulbs and connectors.
  • Page 240 Maintenance Low/High beam bulbs (Utility) 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach in behind the headlamp assembly to access the bulbs and connectors. 3. Remove service cap. 4. Turn the bulb base counterclockwise and remove 5.
  • Page 241 Maintenance Front parking lamp/turn signal and sidemarker bulbs without wig-wags (Utility) 1. Make sure that the headlamp control is in the off position. 2. Open the hood. 3. Remove the hood overslam bumper tower to service park/turn or sidemarker bulbs (if needed). Replacing front parking lamp/turn signal bulbs without wig-wags (Utility) 1.
  • Page 242 Maintenance Replacing sidemarker bulbs (Utility) 1. Rotate the bulb socket counterclockwise and remove it from the lamp assembly. 2. Pull the bulb straight out of the socket. Reverse steps to reinstall bulb(s). Front parking lamp/turn signal flashers (wig-wags) (If equipped) Your vehicle is equipped with an LED front parking lamp/turn signal flashers (wig-wags).
  • Page 243 Maintenance 4. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 5. Pull the bulb straight from the socket. Install new bulb(s) in reverse order. Replacing backup lamp bulbs (Sedan) 1. Make sure the headlamp switch is in the off position. 2.
  • Page 244 Maintenance 4. Pull the bulb straight from the socket. 5. Install the new bulb in reverse order. Replacing high-mount brake lamp bulbs (Sedan) Your vehicle is equipped with an LED high-mount brake lamp. It is designed to last the life of the vehicle. If replacement is required, it is recommended that you see your authorized dealer.
  • Page 245 Maintenance Replacing turn/backup lamp bulbs (Utility) The turn/backup lamp bulbs are located in the same area of the tail lamp assembly, one below the other. Follow the same steps to replace these bulbs: 1. Make sure the headlamp switch is in the off position, then open the liftgate to expose the lamp assembly bolts.
  • Page 246: Bulb Specification Chart

    Maintenance Replacing license plate lamp bulb (Utility) 1. Carefully release the spring clip (1). 2. Remove the lamp (2). 3. Remove the bulb (3). Reverse steps to reinstall bulb. Replacing rear quarter glass LED lamp (Utility) (if equipped) Your vehicle is equipped with an LED rear quarter glass lamp. It is designed to last the life of the vehicle.
  • Page 247 Maintenance Trade Function Number of bulbs number 3457AK (amber) Front park/turn lamp (Sedan) (without wig-wag) 3457K (Utility) * Front park/turn/wig-wag lamp 168 (Sedan) Sidemarker lamp (front) (Utility) Sidemarker lamp (rear) (Sedan) Stop/tail/turn lamp 3157K (Sedan) * Tail/brake lamp (Utility) WY21W Rear turn lamp (Utility) (amber) 921 (Sedan)
  • Page 248 Maintenance Trade Function Number of bulbs number * Third row cargo lamp (Utility) * Exterior mirror lamp (Utility) (if equipped) * Fender vent lamp (Sedan) (if equipped) All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your authorized dealer. * To replace these lights - see your authorized dealer.
  • Page 249: Vehicle Care

    Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
  • Page 250 Vehicle Care • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft Bug and Tar Remover. • Note: Suntan lotions and insect repellents can damage any painted surface;...
  • Page 251: Waxing

    Vehicle Care Cleaning Plastic Exterior Parts Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft Detail Wash. • If tar or grease spots are present, use Motorcraft Bug and Tar Remover. WAXING Regular waxing is necessary to protect the paint on your car from the elements.
  • Page 252: Cleaning The Windows And Wiper Blades

    Vehicle Care When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components.
  • Page 253: Cleaning The Interior

    Vehicle Care CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
  • Page 254: Cleaning Leather Seats

    Vehicle Care Clean the instrument panel and cluster lens with a clean, damp, white, cotton cloth, then use a clean and dry, white, cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel.
  • Page 255: Cleaning The Alloy Wheels

    Vehicle Care Note: Test any cleaner or stain remover on an inconspicuous area. You should: • Remove dust and loose dirt with a vacuum cleaner. • Clean and treat spills and stains as soon as possible. Do not use the following products as these may damage the leather: •...
  • Page 256: Vehicle Storage

    Vehicle Care • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. • If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so.
  • Page 257 Vehicle Care Engine • The engine oil and filter should be changed prior to storage, as used engine oil contains contaminates that may cause engine damage. • Start the engine every 15 days. Run at fast idle with the climate controls set to defrost until it reaches normal operating temperature.
  • Page 258 Vehicle Care Removing Vehicle from Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up on window surfaces. • Check windshield wipers for any deterioration. •...
  • Page 259: Wheels And Tires

    Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: •...
  • Page 260 Wheels and Tires Note: Your all-wheel drive vehicle is not intended for off-road use. This feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty.
  • Page 261: Tire Care

    10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 262 Wheels and Tires Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1 ⁄ times as well on the government course as a tire graded 100.
  • Page 263 Wheels and Tires • Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code. • Inflation pressure: A measure of the amount of air in a tire. •...
  • Page 264 Wheels and Tires Information on P Type Tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) A.
  • Page 265 Wheels and Tires G. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure.
  • Page 266 Wheels and Tires J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. K.
  • Page 267 Wheels and Tires Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires. These differences are described below. Note: Tire Quality Grades do not apply to this type of tire. A.
  • Page 268 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 269 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 270 Wheels and Tires Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located...
  • Page 271 Wheels and Tires Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type mini-spare tires, see the Dissimilar Spare Tire and Wheel Assembly Information section. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, see Dissimilar Spare Tire and Wheel Assembly Information under Changing a Road Wheel in this chapter.
  • Page 272 Wheels and Tires Damage Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed or suspected, have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended.
  • Page 273 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
  • Page 274 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 275 Wheels and Tires Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds.
  • Page 276 Wheels and Tires The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. Tire Rotation Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
  • Page 277 POLICE TIRES Wheel rims - police To withstand the demands placed on vehicles driven under heavy duty service conditions, Ford Motor Company installs heavy duty wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size and speed ratings.
  • Page 278 USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 279: Tire Pressure Monitoring System (Tpms)

    Wheels and Tires • For police utility, use only SAE Class S snow chains, snow cables or equivalent on the front axle for 245/55R18 equipped vehicles. The use of snow chains, snow cables or other traction assist devices that are larger than SAE Class S may cause damage to your vehicle’s wheel house, suspension and/or body.
  • Page 280 Wheels and Tires As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure.
  • Page 281 System training tools Tire pressure monitoring system training tools are available through the Rotunda catalog or through a Ford dealership. The steps for training the sensors are outlined below. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015...
  • Page 282 Note: To reduce the chances of interference from another vehicle, system training should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the system training procedure at the same time. Note: Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
  • Page 283 Wheels and Tires Training procedure Note: It may take up to six seconds to activate a tire pressure sensor. During this time, the tool must remain in place at the valve stem. 1. Place the tool on the LF tire sidewall at the valve stem. Press and release the test button on the tool.
  • Page 284 Wheels and Tires When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
  • Page 285: Changing A Road Wheel

    WARNING: The use of tire sealant may damage your tire pressure monitoring system and should only be used in roadside emergencies. If you must use a sealant, the Ford Tire Mobility Kit sealant should be used. The tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized dealer after use of the sealant.
  • Page 286 Wheels and Tires If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Have a flat serviced by an authorized dealer in order to prevent damage to the system sensors.
  • Page 287 Wheels and Tires WARNING: To reduce the risk of possible serious injury or death, do not remove the full size spare tire from the factory secured location. This location is necessary to achieve police-rated 75 mph (120 km/h) rear impact crash-test performance. Removal increases the risk of fuel leak in high-speed rear impacts.
  • Page 288 Wheels and Tires 5. Remove the wing bolt that secures the jack kit by turning it counterclockwise. 6. Remove the jack kit which includes the jack (D), wheel wrench (lug wrench) (C), wheel chock (E), L-shaped bolt (A) and the tow recovery hook (B).
  • Page 289 Wheels and Tires 3. Lift the trunk cargo cover, then remove the wing nut that secures the spare tire by turning it counterclockwise. 4. Lift and remove the spare tire from the trunk. 5. Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise, then remove the jack kit from the...
  • Page 290 Wheels and Tires 4. Small arrow-shaped marks on the sills show the location of the jacking points. 5. Remove the lug nuts with the lug wrench. 6. Replace the flat tire with the spare tire, making sure the valve stem is facing outward.
  • Page 291 Wheels and Tires Stowing the Spare and Jack (Utility) 1. Replace the wheel chock in the foam tray. 2. Adjust the jack to the proper height to install the wrench. Turn the jack lead screw until the arrow on the upper link is slightly below the circle indicator shown on the lower link.
  • Page 292 Wheels and Tires Stowing the Flat Tire Utility 1. Place the flat tire into the spare tire well. 2. Secure the flat tire with the wing nut. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 293 Wheels and Tires Sedan 1. Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack. With the jack in place, place the end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut.
  • Page 294: Technical Specifications

    N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.
  • Page 295: Capacities And Specifications

    Capacities and Specifications 2.0L 3.5L V6 3.5L V6 3.7L V6 Engine EcoBoost EcoBoost engine engine engine engine Cubic inches Minimum Minimum Required Minimum Minimum 87 octane or 87 octane or fuel 87 octane 87 octane Ethanol (E-85) Ethanol (E-85) Firing order 1–3–4–2 1–4–2–5–3–6 1–4–2–5–3–6...
  • Page 296 Capacities and Specifications 3.5L/3.7L V6 engines 1. Short drivebelt is on first pulley groove closest to engine (except vehicles with electric power assisted steering). 2. Long drivebelt is on second pulley groove farthest from engine. 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 297 Capacities and Specifications 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 298 Capacities and Specifications 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 299 Capacities and Specifications 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 300 Capacities and Specifications 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 301 Capacities and Specifications 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 302 Capacities and Specifications 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 303: Part Numbers

    We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.
  • Page 304: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the driver’s side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number (VIN) contains the following information: A.
  • Page 305: Vehicle Certification Label

    Capacities and Specifications VEHICLE CERTIFICATION LABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch,...
  • Page 306: Extended Service Plan

    SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the only extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage.
  • Page 307 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.
  • Page 308 Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Ford ESP P.O.
  • Page 309: Audio System

    Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
  • Page 310 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
  • Page 311: Myford® System

    Audio System MyFord® SYSTEM Sedan Shown; Utility Similar WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
  • Page 312 Audio System B. CD: Press this button to listen to a CD. Press the function buttons below the radio screen to select on-screen options of Repeat or Shuffle. C. Memory presets: • In radio mode, store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
  • Page 313 Audio System L. MENU: Press this button to access different audio system features. See Menu structure later in this section. M. PHONE: Press this button to access the phone features of the SYNC system. See the SYNC® chapter for more information. N.
  • Page 314 Audio System CD Settings Scan All Select to scan all disc selections. Select to scan all music in the current MP3 Scan Folder folder. Select to bring soft and loud passages together CD Compression for a more consistent listening level. Clock Settings Set Time Select to set the time.
  • Page 315 Audio System When HD Radio broadcasts are active, you can access the following functions: When you select: You can: Hear a brief sampling of all available stations. Scan This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels.
  • Page 316 Audio System HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
  • Page 317 HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
  • Page 318: Auxiliary Input Jack

    Audio System AUXILIARY INPUT JACK (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 319: Usb Port

    Audio System USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 320: Sync

    SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions &...
  • Page 321 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1–800–392–3673.
  • Page 322 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
  • Page 323 SYNC® USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display.
  • Page 324 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts.
  • Page 325: Pairing Your Phone For The First Time

    SYNC® • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
  • Page 326 SYNC® Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note: To scroll through the menus, press the up and down arrows on your audio system.
  • Page 327 SYNC® “PHONE” “Join” “Call <name> at home” “Call <name> at work” OR “Call <name> in office” “Dial” “Phone book <name>” “Phone book <name> at work” OR “Phone book <name> at office” “Call history incoming” “Connections” “Go to privacy” “Hold” These commands do not require you to say “Phone” first. These commands are not available until phone information is completely downloaded using Bluetooth.
  • Page 328 SYNC® Phone book commands: When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. Press the phone button and say “Call” to call the contact. “DIAL” “411” (four-one-one), “911” (nine-one-one) “700 (seven hundred)”...
  • Page 329 SYNC® Phone Options during an Active Call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc. Use the arrow buttons to scroll through the menu options. To access: 1.
  • Page 330 SYNC® When you select: You can: Call History Access your call history log. 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3.
  • Page 331 SYNC® When you select: You can: Phonebook Allows you to access your downloaded phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more, they are organized into alphabetical categories.
  • Page 332 SYNC® Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature.
  • Page 333 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
  • Page 334 SYNC® Pre-defined text message options I need more directions I love you Too funny Can’t wait to see you I’m stuck in traffic Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download.
  • Page 335 SYNC® When you select: You can: Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1. Press OK to select and scroll between Message Notification On or Message Notification Off. 2. Press OK to select. Modify the contents of your phone book Modify Phonebook (such as add, delete, download).
  • Page 336 SYNC® When you select: You can: Auto Download Automatically download your phone book each time your phone connects to SYNC. Press OK to select. When Auto Download On? appears, press OK to have your phonebook automatically downloaded each time. Select Off to NOT download your phonebook every time your phone connects to SYNC.
  • Page 337 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect, delete, set a phone as primary, and turn Bluetooth on or off. 1. Press the phone button to enter the Phone Menu. 2. Scroll until System Settings appears and press OK. 3.
  • Page 338 SYNC® If you select: You can: Delete Device Delete a paired phone. Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired phones (and all Delete All Devices information originally saved with those phones). Press OK to select.
  • Page 339 SYNC® If you select: You can: Factory Defaults Return to the factory default settings. This selection does not erase your indexed information (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display.
  • Page 340: 911 Assist

    SYNC® 911 Assist® WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself.
  • Page 341 SYNC® Setting 911 Assist On Perform the following: 1. Press the phone button to enter the Phone Menu. 2. Scroll until 911 Assist is selected. 3. Press OK to confirm and enter the 911 Assist menu. 4. Scroll to select between On and Off selections. 5.
  • Page 342: Vehicle Health Report

    SYNC® Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. Failure to cancel the call results in SYNC attempting to dial 911. • SYNC says the following, or a similar message: “SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.”...
  • Page 343 SYNC® Note: Your Vehicle Health Report feature requires activation prior to use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone.
  • Page 344 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
  • Page 345 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 346 SYNC® Connecting to SYNC Services Using Voice Commands 1. Press the voice button. 2. When prompted, say “Services”. This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 3. Once you are connected to the service, follow the voice prompts to request the desired service, such as “Traffic”...
  • Page 347 SYNC® 3. While on an active route, you can select or say “Route summary” or “Route status” to view the Route Summary turn list or the Route Status ETA. You can also turn voice guidance on or off, cancel the route or update the route.
  • Page 348 SYNC® USING SYNC WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over the vehicle’s speaker system using the system’s media menu or voice commands. You can also sort and play your music by specific categories, such as artists or albums.
  • Page 349 SYNC® What’s Playing? At any time when a track is playing, you can press the voice icon and ask the system, “What’s playing?”. The system reads the metadata tags (if populated) of the playing track to you. Media Voice Commands Press the voice icon and, when prompted, say “USB”...
  • Page 350 SYNC® “USB” “Search song <name>” “Search track <name>” “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. Voice commands which are only available in folder mode. Voice commands which are not available until indexing is complete.
  • Page 351 SYNC® Voice command guide “Refine” This allows you to make your previous command more specific. For example, if you asked to search and play all music by a certain artist, you could then say “refine album” and choose a specific album from the list to view.
  • Page 352 SYNC® When you select: You can: Select Source SYNC USB: Press OK to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media files...
  • Page 353 SYNC® When you select: You can: Choose to shuffle or repeat your music and Media Settings select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
  • Page 354 SYNC® Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on.
  • Page 355 SYNC® When you select: You can: Sort all indexed media by albums. If there are Albums less than 255 indexed albums, they are listed alphabetically in flat file mode. If there are more, they are organized into alphabetical categories. 1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album.
  • Page 356 SYNC® When you select: You can: Explore USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press OK to select. Then scroll to explore indexed media on your flash drive.
  • Page 357 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
  • Page 358 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
  • Page 359 SYNC® When you select: You can: Completely erase all information stored on Master Reset SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Download new software applications (if Application available) and then load the desired applications through your USB port.
  • Page 360 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review SYNC is not able to download my phone-dependent your phone’s compatibility. • Try turning off the device, phonebook. feature, OR • Possible phone resetting the device or removing malfunction.
  • Page 361 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review I am having trouble phone-dependent your phone’s compatibility. • Try turning off the device, connecting my feature, OR • Possible phone phone to SYNC.
  • Page 362 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Try turning off the device, I am having Possible device trouble malfunction. resetting the device or removing connecting my the device’s battery, then trying device. again. • Make sure you are using the manufacturer’s cable.
  • Page 363 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use Health Report is activated on the •...
  • Page 364 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the Phone voice SYNC does not understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections.
  • Page 365 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of calling the wrong voice commands, the phone section. •...
  • Page 366 SYNC® AppLink issues Issue Possible Possible solution(s) cause(s) • Your device • Check the website for SYNC does not find any mobile may not support compatible devices and apps that are on the AppLink applications. • Make sure your device is my phone.
  • Page 367: Appendices

    The FORD SOFTWARE is licensed, not sold. All rights reserved. • The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers.
  • Page 368 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
  • Page 369 • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services.
  • Page 370 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
  • Page 371 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 372 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
  • Page 373 Appendices Keep User’s Guide in Vehicle When kept in the vehicle, the User’s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User’s Guide and read its instructions and safety information carefully.
  • Page 374 Appendices Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully. Distraction Hazard Any navigation features may require manual (non-verbal) setup.
  • Page 375 Appendices Vehicle with SYNC only FCC ID: KMHSG1G1 IC: 1422A-SG1G1 Vehicle with SYNC and MyFord Touch or MyLincoln Touch FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 376: Scheduled Maintenance

    Parts installed at your dealership carry a nationwide 24-month or unlimited miles (kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
  • Page 377 Ford strongly recommends the use of only genuine Ford, Motorcraft or Ford-authorized remanufactured replacement parts because they are engineered for your vehicle.
  • Page 378 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals.
  • Page 379 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
  • Page 380 Scheduled Maintenance 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)
  • Page 381: Normal Scheduled Maintenance And Log

    Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Intelligent Oil-Life Monitor® Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when the engine oil needs to be changed based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduce environmental waste at the same time.
  • Page 382 Scheduled Maintenance Normal scheduled maintenance At every oil change Change engine oil and filter. interval as indicated by Rotate tires, inspect tire wear and measure the information display tread depth. Perform multi-point inspection (recommended). Inspect automatic transmission fluid level (if equipped with dipstick).
  • Page 383 Scheduled Maintenance Other maintenance items Every 20000 miles Replace cabin air filter (if equipped). (32000 km) Every 30000 miles Replace climate-controlled (heated and (48000 km) cooled) seat filter Replace engine air filter. At 100000 miles Change engine coolant. (160000 km) Every 100000 miles Replace spark plugs.
  • Page 384 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
  • Page 385 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 386 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 387 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
  • Page 388 Scheduled Maintenance Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.
  • Page 389 Scheduled Maintenance Police interceptor equipped with an engine idle hour meter Inspect frequently, Replace cabin air filter (if equipped). service as required Every 5000 miles Inspect the brake system. (8000 km) Lubricate control arm and steering ball joints if equipped with grease fittings. Rotate tires, inspect tires for wear and measure tread depth.
  • Page 390 Scheduled Maintenance To assist fleet managers in maintaining proper oil change intervals, the idle meter helps determine when an oil change is required. For every hour that the vehicle idles, it has accumulated the equivalent of approximately 33 miles (53 kilometers) of driving. Using the combination of the vehicle odometer and idle meter allows the fleet manager to better determine when the oil needs to be changed.
  • Page 391 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 392 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 393 Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle’s useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
  • Page 394 Scheduled Maintenance Engine Coolant Change Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 395: Index

    Index 911 Assist™ ......339 Anti-lock brake system (see Brakes) ......148 Anti-theft system arming the system ....73 ABS (see Brakes) .....148 disarming a triggered system ..73 Accessing call history/phone Audio system book during active call .....328 Single CD ........310 Accessing your media menu Audio system (see Radio) ..310 features ........350 Automatic transmission ....137...
  • Page 396 Index Ford Extended Service Plan ..........305 Getting roadside assistance ...186 Capacities for refilling fluids ..296 Getting the service you Cargo management system ..165 need .........192 CD ..........310 Ordering additional owner’s literature .........198 CD player ........308 Utilizing the Cell phone use ......16 Mediation/Arbitration Program ........196...
  • Page 397 Index idle speed control ....229 trip/reset button .....100 lubrication specifications ..296 Fuses ..........200 refill capacities ......296 service points ....213, 215 Engine block heater ....124 Gas cap (see Fuel cap) ....130 Engine oil Gauges .........92 checking and adding ....217 odometer .........100 dipstick ........217 trip odometer ......100 filter, specifications ....302...
  • Page 398 Index Joining two calls Motorcraft® parts .....248, 302 (multiparty/conference call) ..328 Jump-starting your vehicle ..188 Octane rating ......128 Keys ..........66 positions of the ignition ..121 Pairing other phones ....325 Pairing your phone for the first time ..........324 Parking brake ......148 Lamps bulb replacement Parts...
  • Page 399 Index Single CD ........310 safety belt maintenance ...43 seat belt maintenance ....43 Radio reception ......308 warning light and chime ..40 Rear view camera display ..153 Safety restraints - LATCH Rear window defroster .....107 anchors ........28 Receiving a text message ..331 Safety seats for children ....24 Recommendations for Safety Compliance...
  • Page 400 Index jump starting ......188 Traffic, Directions and Information ........344 Steering wheel ......74 controls ........74 Transaxle tilting .........74 fluid, refill capacities ....296 Sun visor ........91 lubricant specifications ..296 Supplemental Restraint System Transmission (SRS) (see airbags) ....47 fluid, checking and adding (automatic) .....224, 227 SYNC®...
  • Page 401 Index Windshield washer fluid and replacing wiper blades ...231–232 wipers ..........78 Wrecker towing ......180 checking and adding fluid ........228–229 2015 Police (pol) Owners Guide gf, 2nd Printing, April 2015 USA (fus)

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