LG MW-71PY10 Owner's Manual page 47

TO CONTACT THE LGE CUSTOMER SERVICE CENTER BY MAIL:
LGE Customer Interactive Center
P.O. Box 240007
201 James Record Road
Huntsville,
Alabama 35824
http://www.lgservice.com
FOR SERVICE:
Before you call for warranty service, check your operating guide
--
you may avoid
a
service call.
For
warranty
service information, please
contact the LGE Customer Interactive Center
telephone
number.
When
calling
for
service, please
have your
product
model
number,
serial number and the date of pur-
chase
or
the date of original installation available.
If
a
replacement unit is required, under
some
circumstances you may be asked to provide
a reserve
deposit to
the LGE Service Center
against
a
credit card number
as surety
for advanced
shipment.
Your credit card will
not
be
charged
if you
return
the defective unit within 10
working days.
If
a
replacement unit is received, please
use
the carton and packaging from that unit in
returning
the defective
unit to the
LG Brand
Service Center.
Parts and service in accordance with the LGE
warranty are
LGE's
responsibility
and will be
provided
without
charge.
Other service
requirements
will be at the owner's expense. If you have
problems
in
obtaining satisfactory
warranty service,
write
or
call the LGE Customer Interactive Center. Service may be
provided by independently
owned and operated service
organizations.
To
assure
proper credit and avoid unnecessary charges,
you
must obtain
an
LGE Return Authorization before
returning
any
product to
the LGE Service Center. Contact the Customer Interactive Center for details.
CUSTOMER INTERACTIVE CENTER NUMBERS:
To obtain customer assistance, product
information
or
Dealer
or
Service locations
Call 1-800-243-0000
24 hours
a
day,
365
days
per year
THIS LIMITED WARRANTY DOES NOT APPLY TO:
The cost of
repair
or
replacement
under these excluded circumstances shall be borne
by
the
consumer.
damage
caused
in shipping
or
transit
service
required
as a
result of
improper installation,
including
incorrect
or
insufficient AC
supply (please
consult the owner's manual for power supply
requirements)
installation
or
repair
of antenna
systems,
cable
con-
verters,
cable company
supplied equipment,
or
other
components
in
a
video
system
set-up
or
adjustment
on consumer
controls,
or
damage caused by improper adjustments
damage
caused
by
other
system components
any
panel
that has been modified
or
incorporated
into any other
product
replacement
of batteries
on
the remote control.
damage (including cosmetic damage), failure, loss
or
personal injury
due
to misuse, abuse, negli-
gence,
improper maintenance
or storage, or
to acts
of nature
or
other
causes
beyond
our
control.
(Causes beyond
our
control include but
are
not
lim-
ited to lightning strike,
power surges, power
out-
ages and water damage.)
image
burn-in
repair
or
replacement
of warranted
parts
by
other
than LGE authorized service centers.
units
purchased
or
serviced outside of the coverage
area.
product
where the
original factory
serial numbers
have been
removed,
defaced
or
changed in
any
way.
product
sold and labeled
as
"as
is,
where is"
or
sim-
ilar disclaimer.