Faq - Alcatel OT-203C Manual

Lock Mode: Keep your phone from unauthorized use. You can select Lock Mode,
such as Off, Now, On Power Up. If you select Now the phone will be locked immediately, and
if you select On Power Up, the phone will be locked after power on.
Change Lock Code: You can change to a new four-digit lock code number. For confirmation,
your phone will prompt you to enter the new lock code twice.
Reset: Reset all settings to the default options. Reset all items in the phone.(Delete all
contacts, all massages and other records in the phone)

Warning: Please confirm the important contacts, massages, photos and other records in
the phone are backup before.
Shortcut Menu：You can select one item from the list to add or remove it in the Shortcut
Menu. In the idle, you can press the Down Key to show the Shortcut Menu.
Version：You can see the version of the software and the hardware.

13. FAQ

If an anomaly occurs when you are using your mobile phone, please refer to the following
table. If the problem remains unsolved, please contact the phone vendor.
FAQ
The telephone does not
charge properly
The phone does not
switch on
The phone card has
been inserted but the
card information cannot
be read
The phone displays
"Enter PUK number"
Unable to dial a number
14
Item to be checked
Make sure that the charger is correctly connected to the
phone and the power socket.
Make sure you are using a charger specifically designed for
this phone.
Check the battery charge level.
Make sure the battery is properly installed.
Press and hold the ON key until the screen comes on.
Make sure the UIM card is properly inserted.
Make sure your UIM card is valid.
Make sure the card‟s contact face is not dirty, if it is, wipe it
with a clean cloth.
Contact the network operator for a PUK number.
Unlock the phone using the PUK number.
Make sure you have dialled a valid phone number.
Check if your phone is connected to the network.