Table of Contents
Troubleshooting
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Summary of Contents for U-Line 3060DWR
- Page 1 USER GUIDE & SERVICE MANUAL SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962. Modular 3000 Series 3060DWR 60 cm Drawer Model • •...
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Page 2: Table Of Contents
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Contents Intro Troubleshooting Warranty Safety Safety and Warning Service Extended Disposal and Recycling Wire Diagram Product Liability Installation Warranty Claims Environmental Requirements Ordering Replacement Parts... - Page 3 1. U-Line Customer Care must be contacted immediately at +1.414.354.0300. 2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
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Page 4: Safety And Warning
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Safety and Warning This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge,... - Page 5 Allow unit temperature to stabilize for 24 hours before use. Do not block any internal fans. Use only genuine U-Line replacement parts. Imitation parts can damage the unit, affect its operation or performance and may void the warranty.
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Page 6: Disposal And Recycling
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Disposal and Recycling DANGER RISK OF CHILD ENTRAPMENT. Before you throw away your old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside. -
Page 7: Environmental Requirements
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Environmental Requirements This model is intended for indoor/interior applications only and is not to be used in installations that are open/ exposed to natural elements. - Page 8 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Electrical NOTICE Electrical installation must observe all state and WARNING local codes. This unit requires connection to a grounded (three-prong), polarized receptacle SHOCK HAZARD — Electrical Grounding that has been placed by a qualified electrician.
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Page 9: Cutout Dimensions
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cutout Dimensions CUTOUT DIMENSIONS PREPARE SITE Your U-Line product has been designed exclusively for a built-in installation. When built-in, your unit does not require additional air space for top, sides, or rear. Preferred location... -
Page 10: Product Dimensions
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Dimensions 23-1/4" (591 mm) 33-11/16" to 34-11/16" (856 mm to 881 mm) 3-5/8" to 4 5/8" 23 5/8" (600 mm) (92 to 118 mm) *Includes 3/4"... -
Page 11: Anti-Tip Bracket
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Anti-Tip Bracket SIDE MOUNT Left Hinged Cabinet Right Hinged Cabinet CAUTION The anti-tip bracket must be installed to prevent the unit from tipping when doors are fully opened or excess weight is placed on the front of the unit. -
Page 12: General Installation
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE General Installation INSTALLATION 1. Plug in the power/electrical cord. 1. Use a level to confirm the unit is level. Level 2. Gently push the unit into position. Be careful not to should be placed along entangle the cord. -
Page 13: Integrated Panel Dimensions
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Integrated Panel Dimensions NOTICE Metric measurements rounded and optimized. When applying an integrated panel to a unit, ensure that both sides are finished in order to STANDARD PANELS prevent warping. - Page 14 3-1/2" (89 mm) NOTE: Many cabinet manufacturers provide a ready solution for a handleless, integrated design that can be easily applied to your U-Line 3000 Series model. Consult your cabinet manufacturer for applicable design and Wooden Insert installation details. The cabinet manufacturer’s solution to...
- Page 15 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Handleless Integrated Panel Dimensions 1/8" (3 mm) Top Design 1/4" (6 mm) 7/8" (22 mm) Ref. R 5/8" 2-3/8" (R 16 mm) (60 mm) 23-1/2"...
- Page 16 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE EXTENDED INTEGRATED PANELS NOTICE Due to differences in surrounding cabinetry the panel may not perfectly align with drawer. The procedure below is designed to provide a finished panel that seamlessly integrates with surrounding cabinetry.
- Page 17 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Integrated Panel/Integrated Frame Integrated Panel U-Line U-Line Cabinet Unit Unit 3-5/16" (89 mm) 3-5/16" (89 mm) > 3-5/16" 4-5/16" (114 mm) 4-5/16" (114 mm) (> 89 mm)
- Page 18 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Extended Integrated Panel Dimensions Top Drawer 3/4" BACK SURFACE MUST HAVE AMPLE FLAT SURFACE (20 mm) TO MOUNT OVERLAY PANEL FLAT AND WITHOUT INTERFERENCE 23-1/2"...
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Page 19: Integrated Grille / Plinth Dimensions
3. Apply double sided tape to the backside of the integrated grill (plinth strip/base fascia). Use the diagram below for reference. U-Line recommends ™ ™ tape, a high strength bonding tape. -
Page 20: Integrated Panel Installation
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Integrated Panel Installation 6. Using a Phillips screwdriver, place one screw into each of the 6 pilot holes and screw down. Do not overtighten 1. Fully open drawer. -
Page 21: Grille / Plinth Installation
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Grille - Plinth Installation Installing the grille (plinth strip/base fascia) REMOVING AND INSTALLING GRILLE 1. Align slots in grille (plinth strip/base fascia) rail with (PLINTH STRIP/BASE FASCIA) -
Page 22: Drawers
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Drawers DRAWER REMOVAL 1. Confirm that the unit is CHECKING DRAWER ALIGNMENT unplugged from wall outlet The unit’s drawers are aligned at the factory before shipment. - Page 23 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE SIDE-TO-SIDE ADJUSTMENT FRONT-TO-BACK ADJUSTMENT The drawer will need a Side- The drawer will need a Front- Not Aligned Front-to-Back to-Side Adjustment if, when to-Back Adjustment if, when...
- Page 24 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Severe Adjustment: Minor Adjustment: Note: The mounting holes on the slide are slightly larger Note: The slides have extra than the screws’ diameter. Mark and Drill New...
- Page 25 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE RE-INSTALLATION OF DRAWER CAUTION Use care when handling the drawer. Drawer edges, drawer rail and the unit’s slide may be sharp. 1. Set the drawer’s rails onto the slides.
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Page 26: First Use
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE First Use All U-Line controls are preset at the factory. Initial startup requires no adjustments. NOTICE U-Line recommends allowing the unit to run overnight before loading with product. -
Page 27: Control Operation
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Control Operation Your unit is equipped with two zones. Each zone can be set to a different mode. Zone Indicator Zone Toggle Zone Indicator Select... - Page 28 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE ® U-SELECT CONTROL Food Storage Chart Digital Display Mode Food Types Deli Meats, Fish, Cheeses, Dairy, Butter, Garlic, The 3000 Series units are controlled by a feature rich, Oils, Nuts, Condiments advanced OLED display control unit.
- Page 29 SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The following table lists modes which include the quick INTERIOR LIGHTING chill feature and the time which quick chill will run. Your U-Line 3000 Series unit uses a state of the art LED lighting system. Mode Run Time...
- Page 30 Customer Care if persistent. 2. Press to scroll through available information. CUSTOMER MENU The 3000 Series of U-Line undercounter refrigeration 3. To return to the Customer Menu, press and select appliances contain a feature rich customer menu. The “Return to Menu”.
- Page 31 ENGLISH Can be displayed in Celsius Down Down The U-Line 3000 Series of models supports a number of Energy Saver mode reduces overall energy consumption display languages including English, Spanish, French, by altering user set point, differential, lighting and tone German, Dutch, and Italian.
- Page 32 The Help screen displays the following: 3. Press to select between °F (Fahrenheit) or °C (Celsius). • Model. 4. Press to confirm your choice. • U-Line contact information. Factory Default • Software version. Select • Serial Number. RETURN TO MENU FACTORY DEFAULT...
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Page 33: Sabbath Mode
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 7. Press to change “Off” to “On”. Sabbath Mode 8. Press to confirm your selection. The Display will fade out as the unit enters Sabbath Mode. -
Page 34: Airflow And Product Loading
Anything in direct contact with the evaporator is subject to freezing. When properly loaded, your U-Line unit will store up to 142 (12 oz. [330 ml]) cans or 90 (12 oz. [330 ml]) bottles. Airflow and Product Loading 1... -
Page 35: Maintenance
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • • SERVICE MAINTENANCE Cleaning Integrated Models To clean integrated panels, use household cleaner per the EXTERIOR CLEANING cabinet manufacturer’s recommendation. Stainless Models Stainless door panels and handles can discolor when... - Page 36 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • • SERVICE MAINTENANCE NOTICE The drain pan was not designed to capture the water created when manually defrosting. To prevent water from overflowing the drain pan and possibly damaging water sensitive flooring, the unit must be removed from cabinetry.
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Page 37: Cleaning Condenser
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cleaning Condenser INTERVAL - EVERY SIX MONTHS To maintain operational efficiency, keep the front grille (plinth strip/base fascia) free of dust and lint, and clean the condenser when necessary. -
Page 38: Extended Non-Use
If the unit will be exposed to temperatures of 40°F (5°C) or less, the steps above must be followed. For questions regarding winterization, please call U-Line at +1.800.779.2547. CAUTION Damage caused by freezing temperatures is not covered by the warranty. -
Page 39: Troubleshooting
• Evaporator: Refrigerant flowing through an evaporator may sound like boiling liquid. BEFORE CALLING FOR SERVICE If you think your U-Line product is malfunctioning, read • Condenser Fan: Air moving through a condenser may the CONTROL OPERATION section to clearly understand be heard. - Page 40 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Causes which affect the internal temperatures of Problem Possible Cause and Remedy the cabinet include: Product is Not Air temperature does not indicate product • Temperature setting.
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Page 41: Warranty 1
One Year Limited Warranty For one year from the date of original purchase, this U-Line product warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. -
Page 42: Wire Diagram
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Wire Diagram Wire Diagram 1... -
Page 43: Product Liability
The part that caused the damage must be returned to U-Line in its entirety. The part must be clearly labeled with the serial number of the unit it was removed from, the date, and the servicer who removed the part. -
Page 44: Warranty Claims
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Warranty Claims warranty status. We also accept the following information to verify warranty status: The following information defines the parameters for filing a warranty claim: •... -
Page 45: Ordering Replacement Parts
Warranty parts will be shipped at no charge after U-Line confirms warranty status. Please provide the model, serial number, part number and part description. Some parts will require color or voltage information. -
Page 46: System Diagnosis Guide
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE System Diagnosis Guide REFRIGERATION SYSTEM DIAGNOSIS GUIDE System Suction Suction Compressor Condenser Capillary Evaporator Wattage Condition Pressure Line Discharge Tube Normal Normal Slightly below Very hot... -
Page 47: Compressor Specifications
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Compressor Specifications OVERLOAD PROTECTOR STARTING RELAY DANGER Electrocution can cause death or serious injury. Burns from hot or cold surfaces can cause RELAY COVER CAPACITOR serious injury. -
Page 48: Troubleshooting Extended
DC outputs located on the relay/power board. Included in this section is some diagnostic tips and as always, if additional help is required please contact the U-Line Corp, “Customer Care Facility” at +1.800.779.2547 for assistance. CAUTION Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected from the unit. - Page 49 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE TROUBLESHOOTING GUIDE Concern Potential Causes Suggested Remedy Not Cooling Compressor overheating Verify proper air flow through condenser (Refer to Airflow/General Information Section). Confirm condenser fan operation (Refer to Airflow/General Information Section).
- Page 50 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE MAIN CONTROL Testing The Main Control The main control board is very robust and is rarely the If the main control is suspected of being faulty, the cause of system issues.
- Page 51 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Other Suspected Main Control Faults NOTE: If the unit is set to sabbath mode the evaporator fan will no longer respond to the state of the door switch.
- Page 52 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE FAULT SYSTEM DIAGNOSIS GUIDE Error Solution 1 Solution 2 Solution 3 No Comm Inspect Customer UI and Data Cable (if defective replace entire door) Zone T Open...
- Page 53 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE THERMISTORS REED SWITCH Thermistors are used for various temperature readings. A reed switch is used to monitor door state. When the Thermistors provide reliable temperature readings using a...
- Page 54 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Control Operation - Service TO ENTER THE MAIN SERVICE MENU TO GO TO NEXT SUB-MENU ITEM YOU MUST ARROW UP TO “RETURN TO MENU” PRESS AND HOLD...
- Page 55 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE SERVICE MENU The All Errors option keeps record of any system errors. When an error occurs it is recorded to all errors. The In addition to a feature rich customer menu, the 3000...
- Page 56 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE To access All Errors follow the steps below. To access Relay Status 1. Use to select “Relay Status”. 1. Press to select “All Errors”. 2. Press 2.
- Page 57 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Outputs 5. Press Select 6. Press to scroll through each relay and DC RETURN TO MENU OUTPUTS output. EVAP FAN=0% CONDENSER FAN=0% 7. Press to toggle.
- Page 58 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Offsets are used to adjust or correct thermistor readings. To access Self Test Offset values are added to the current thermistor reading 1. Press to select “Self Test”.
- Page 59 To access Mullion Down 1. Press to select “MULL”. NOTICE 2. Press Before altering model selection U-Line customer service must be notified. Failure to notify customer service will result in voiding of the 3. Press to scroll through available settings. manufacturer warranty.
- Page 60 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Re-Select Model allows the units model information to be Set Points modified. Changing the units model completely reprograms available zones, relay assignments, DC output Select assignments etc.
- Page 61 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The Fan Delay menu option allows the modification of fan To toggle showroom mode run times during and after a cooling cycle. In order to allow time for the evaporator to properly cool, the 1.
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Page 62: Thermistor 1
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Thermistors Thermistor three (Zone): Located along the right hand side wall in the bottom/right Thermistors are used for various temperature readings. compartment. It is used to maintain the operating Thermistors provide reliable temperature readings using a temperature within that zone. - Page 63 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Evaporator Thermistors If an evaporator thermistor fails the unit will rely on a preset defrost timer during defrost cycles. The unit will otherwise operate normally. Refer to defrost section.
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Page 64: Defrost
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Defrost The models below have automatic or frost free design and do not require manual defrosting under normal conditions. Defrost Settings Base Model Variant(s) Compressor Run Time... -
Page 65: Remove Fan And Cover
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Remove Fan and Cover 4. Remove back panel from unit. CONVECTION COOLING 5. Disconnect fan electrical connection This unit is equipped with an advanced convection cooling system. - Page 66 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 12.Remove the 4 screws mounting the fan shroud to the evaporator plate. Air Flow 13.Remove and replace fan. Take special care to properly route fan wire.
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