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43-5521.fm Page 22 Monday, June 5, 2000 12:29 PM
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Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem
The phone does not work or
works poorly.
The display flashes slowly
when the handset is faceup on
the base.
The handset stops working or
works poorly during a call.
Low volume or unusual
sounds.
Dropout or mute.
The phone cannot be operated
at a useful distance from the
base because the signal
becomes weak or noisy (hand-
set's range has decreased).
The handset battery pack does
not charge.
The handset does not ring or
receive a page.
22
Be sure the base's phone line cord and AC adapter are correctly and
securely connected.
Be sure the battery pack in the handset is connected and charged.
Return the handset to the base for about 5 seconds to reset the secu-
rity access-protection code.
Make sure the battery pack in the handset is properly connected.
Move the handset closer to the base.
Lift the base's antenna to a fully vertical position.
Be sure the handset's battery pack is charged. (If the battery pack
power is too low, the handset cannot display
Someone has picked up another phone on the same line. Hang up the
other phone.
Keep the handset away from computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent
lights, and electrical appliances. Move to another location or turn off
the source of interference.
Press SELECT/CHANNEL to change the channel.
Hang up and redial the number.
Lift the base's antenna to a vertical position.
Be sure neither the handset's nor base's antenna is touching a metal
surface.
Return the handset to the base and recharge the battery pack.
Check the charging contacts on the handset and base. If they are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack (see "Connecting, Charging, and Replacing
the Battery Pack" on Page 9).
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack in the handset is connected and charged.
Move the base away from other electrical devices.
Troubleshooting
Suggestion
Low Battery
.)
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