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Problem
The handset does not ring or receive a
page.
You have an incoming call, but do not
receive any Caller ID information.
If you still have problems, disconnect the phone. If other phones on the same line work proper-
ly, the fault is in this phone or its installation. If you cannot find the problem, take your phone to
your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone's in-
ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assis-
tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis-
connect your phone until you have resolved
the problem.
Suggestion
Lift the base's antenna to a vertical position.
Move the handset closer to the base.
Move the handset and base away from other electrical
devices.
Set the ringer volume to either high or low.
Recharge the battery pack.
If the base loses power while the handset is off of it, the secu-
rity access-protection code might change. Restore power to
the base, then place the handset back on the base and leave
it there for a few seconds.
Check the number of devices connected to your phone line
and add up the RENs. See "Read This Before Installation" on
Page 2.
Let the phone ring twice before you answer so the system has
time to record the Caller ID information.
Check that the system is correctly and securely connected.
Call your phone company to verify that your Caller ID service
is active.
Troubleshooting
27
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