Made4.pet BC-2 User Manual page 13

FAQ and troubleshooting
Is the collar waterproof?
While the bark collar is not waterproof, it is rainproof and light rain should not cause any problems. We
strongly recommend avoiding excessive water exposure in order to preserve the proper functionality
of the unit. If water exposure occurs take out the battery as soon as possible, completely submerge the
electronic unit in pure alcohol for 1 hour and let the collar air dry for 24 hours.
My dog does not respond to the collar.
Make sure the collar goes off when your dog barks.
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If your dog has thick hair use longer prongs and the appropriate silicone conductive caps for
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the prongs. Thin or shave long hair in the contact spot if necessary to achieve better results.
Use the RED training program if necessary and make sure there is a consistent contact
between electrodes and dog's skin.
Older dogs might have poorer hearing and may not react to the beeps.
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Older dogs may be so set in their habits that the collar's correction alone may not be enough.
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In cases like these, you may need to assist with the training to achieve desired results.
The collar does not go off when my dog barks
Make sure you've successfully performed Test #2 before putting the collar on your dog.
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Make sure the collar is ON (LED must blink once every 2 seconds).
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Make sure you've made the right adjustments and placement for the collar. Refer to
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length and collar placement
Switch to higher sensitivity level.
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The collar goes off even if my dog doesn't bark
Make sure you've made the right adjustments and placement for the collar. Refer to the
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Strap length and collar placement
moves around the neck it may trigger the device.
Switch to lower sensitivity level.
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If you've followed all of the instructions and performed all of the
recommendations and still run into issues please do not hesitate to
contact our support team at support@made4.pet. Provide as much
information as possible (including photo and video) so we can help
section for help and instructions.
section section for help and instructions.If the collar
you as soon as possible!
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Strap