Frequently Asked Questions - Premier GIF00-16347 Product Manual

FREQUENTLY ASKED QUESTIONS

Is the receiver
collar waterproof?
Will the Premier Pet
™
Fence cover a larger circle than
180 ft. across?
Will a sloping yard or hills
affect the pet area?
Can I use more than one
receiver collar with the
Wireless Fence transmitter?
Will the Wireless Fence keep
other pets out of my yard?
Is there a hand-held remote
trainer that will work with the
Wireless Fence receiver collar?
If I have a question about
my Wireless Fence or need
replacement parts, where can I
get answers or service?
Can I use the Wireless Fence
on an aggressive pet?
Can I use the Wireless Fence
on a cat?
What happens if the power
goes out?
What can happen if I turn
off or unplug the fence
transmitter power?
What if I lose the clear plastic
cover for the correction level
button?
If my pet leaves the pet area,
how long will he be corrected?
How often do I need to replace
the receiver collar battery?
12
• Yes. When changing the battery, be sure to keep the battery area free
from dirt and debris.
Wireless • You can use another Wireless fence transmitter with overlapping
boundaries of at least 30 ft. to increase the size of the pet area.
• The fence transmitter signal extends 90 ft. in all directions. A sloping yard
or a yard with hills can cause the pet area to appear less or more than
expected. Consider repositioning the fence transmitter to maximize your
pet area.
• Yes. There is no limit to the number of pets you can contain with the
Wireless Fence transmitter. You must purchase an additional Wireless
Fence receiver collar for each pet. Contact the Customer Care Center or
visit our website to locate a retailer near you.
• No. The Wireless Fence is only effective on pets who wear the
receiver collar.
• No. You would need to purchase a separate Remote Training System.
Contact the Customer Care Center or visit our website to locate a retailer
near you.
• Contact the Customer Care Center or visit our web site.
• We do not recommend using any electronic training devices on aggressive
pets. If you are unsure if your dog is aggressive, please consult your
veterinarian or a certified trainer.
• The Wireless System can be used as long as the cat can comfortably
wear the receiver collar.
• The Wireless System is designed to recognize power outages and shuts
down without activating the receiver collar. However, if your pet is near the
boundary zone during the power failure, he may receive a static correction.
• If your dog is wearing the receiver collar, he may receive an unintended
correction. Always remove your dog's receiver collar before removing
power from the fence transmitter or before performing any fence
transmitter testing.
• The clear plastic cover prohibits the static correction level from
accidentally being changed and also helps keep the receiver waterproof.
Contact the Customer Care Center for a replacement.
• Your pet will receive static correction as long as he is outside the pet area,
for up to 30 seconds. The receiver collar has a safety time-out to stop
correcting and toning after 30 seconds until it is returned to the pet area.
• Battery life depends on how frequently your pet tests the boundary
zone. The receiver indicator light acts as a low battery indicator, flashing
every 4 to 5 seconds when replacement is required. Typical battery life
lasts 1- 2 months.
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