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Have questions about your Wireless Fence or need training tips for your pet?
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Call our USA-based Customer Care Center at
+1 (866) 381-2785
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This product includes a one year warranty.
Call, click, or chat with us before you return your product.
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Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
NOTICE
NOTICE is used to address safe use practices not related to personal injury.
This Premier Pet™ Wireless Fence is NOT a solid barrier. The system is designed to act as a deterrent to remind pets by static correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to static correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundaries, you should NOT rely solely upon the Premier Pet™ Wireless Fence to confine your pet. Radio Systems Corporation shall NOT be liable for any property damage, economic loss or any consequential damages, sustained as a result of any animal crossing the boundary.
Proper fit of the receiver collar is important. A receiver collar worn for too long or made too tight on the pet's neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
NOTICE
Receiver Collar
Power Adaptor
Battery (GAC11-16351)
Long Contact Points
Test Light Tool
Fence Transmitter
Boundary Flags (50)
Items You May Need
Set up and training help: www.premierpet.com
The Premier Pet™ Wireless Fence has been proven safe, comfortable, and effective for pets over 8 lb. The system works by transmitting a radio signal up to 90 ft. in all directions. You temporarily define the pet area with boundary flags for a visual aid in training your pet. Your pet wears a receiver collar with contact points that touch his neck, and, once trained, is allowed to roam freely in the pet area. When your pet reaches the boundary zone, the receiver collar gives a warning beep before delivering a safe static correction through the contact points to get his attention until he returns to the pet area.
Fence Transmitter: Transmits the radio signal and is the center of the pet area.
Pet Area: Distance from the fence transmitter where your pet can roam freely.
Boundary Zone: 2 to 3 ft. wide area outside the pet area where your pet's receiver collar will begin to beep and then begin to deliver a static correction.
NOTE: The correction will start in the boundary zone and continue anywhere beyond the pet area. The receiver collar is equipped with a safety time-out feature that will stop correcting after 30 seconds if your pet remains outside the pet area.
Receiver Collar: Receives the radio signal from the fence transmitter.
Correction level Button: Adjusts the level of static correction your pet receives outside the pet area.
Receiver Indicator Light: Indicates the level of correction at which the receiver collar is set. This light also serves as a low battery indicator.
Contact Points: Deliver the safe static correction when your pet moves into the boundary zone.
Power Jack: Where the power adapter plugs into the fence transmitter.
Boundary Switch/Range: Adjust according to the size of the pet area desired.
NOTE: Adjusting the switch does not change the level of static correction on the receiver collar.
Power Light: Indicates when the fence transmitter is on.
Boundary Control Dial: Adjusts the distance from the fence transmitter to the boundary zone.
NOTE: Adjusting the dial does not change the level of static correction on the receiver collar.
Receiver Collar
Fence Transmitter
You may need to move the transmitter several times before determining the final location. The fence transmitter is located at the exact center of the pet area.
Place the fence transmitter:
NOTICE
To maximize your pet area, make sure the boundary switch/range is on High (+) and the boundary control dial is set to 8 (1C).
Plug power adapter into power jack and a standard outlet. Turn the fence transmitter on (1D).
Your receiver collar comes with short contact points installed. Use the long contact points for pets with long or thick hair. Tighten the contact points using the test light tool (2A) one-half turn beyond finger tight. Check the tightness weekly.
Insert and Remove the Receiver Collar Battery
NOTE: Do not install the battery while the receiver collar is on your pet.
This receiver collar utilizes a replaceable battery (GAC11-16351). This unique battery is designed to make battery replacement easier and increase water protection. To insert the battery, align the symbols on the battery (arrow) and receiver collar (triangle) (2B). Use the edge of the test light tool (2B) to turn the battery clockwise until the arrow lines up with the lock symbol on the housing.
To remove or replace the battery, turn the battery counter-clockwise using the edge of the test light tool (2B). DO NOT attempt to cut into or pry open the battery. Be sure to discard the used battery properly. When removing the old battery from the receiver collar, discharge all power by holding the static level button down until the light is no longer illuminated. Replace with a new battery.
Risk of explosion if batteries are replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in fire, or expose to water. When batteries are stored or disposed, they must be protected from shorting. Dispose of used batteries properly.
A replacement battery (GAC11-16351) can be found at many retailers. Contact the Customer Care Center or visit our web site at www.premierpet.com to locate a retailer near you.
Set the Static Correction Level
Read all steps before attempting to set the static correction level.
The static correction levels increase in strength from 1 to 6. Pushing the correction level button while the receiver collar is on level 6 will cause the receiver collar to revert to level 1. Refer to the static correction level Table to choose the static correction level that best fits your pet.
The receiver indicator light acts as a low battery indicator. The light will flash every 4 to 5 seconds when battery replacement is required.
Remove the receiver collar from your pet. Press the button and verify that the LED light illuminates. If the LED light does not come on remove the battery. Locate the metal tabs in the battery compartment. Gently lift the tabs to ensure that the battery will make good contact. Replace the battery into the receiver collar. Press the button and check that the LED light illuminates.
Static Correction Level Table | ||
Static Correction Level | Indicator Light Response | Receiver Collar Function |
1 | 1 Flash | No Static Correction, Tone-only |
2 | 2 Flashes | Low Static Correction |
3 | 3 Flashes | Medium-Low Static Correction |
4 | 4 Flashes | Medium Static Correction |
5 | 5 Flashes | Medium-High Static Correction |
6 | 6 Flashes | High Static Correction |
Flashes once every 4 to 5 seconds | Indicates Low Battery |
Over Correction Protection
If your pet enters the boundary zone or continues anywhere beyond the pet area, this feature limits the static correction duration to 30 seconds.
In the unlikely event that your pet leaves the pet area, he will not receive a static correction upon return to the pet area.
Make sure the entire pet area lies within your property boundaries (3A). Always start determining the boundary zone at the shortest distance from fence transmitter. Place the boundary switch/range on Low (-) if the boundary zone will be less than 45 ft. from the fence transmitter.
Make sure the receiver collar battery is properly installed, the static correction level is set at 2 or greater, and the test light contacts are touching the contact points (3B).
NOTE: If your next-door neighbor has an in-ground containment system, see "Troubleshooting" section.
Test Light Instructions
NOTE: If the test light does not flash, install a new battery and re-test. If test light still does not flash, contact the Customer Care Center.
To maximize your pet area, make sure the boundary switch/range is on High (+) and the boundary control dial is set to 8. Plug power adapter into power jack and standard outlet.
Two-Person Method
Hold the receiver collar at your pet's neck height (3C) with logo side facing away from the fence transmitter and contact points facing upwards. Walk to the edge of the desired pet area. Facing away from the fence transmitter, hold the receiver collar at the edge of the desired pet area (3D). Starting with the boundary control dial set to 8, have a second person turn the dial down SLOWLY. When the receiver collar starts to beep, tell the person to stop turning the boundary control dial. Record your settings below for future reference.
One-Person Method
Measure the shortest distance from the desired boundary zone to the fence transmitter. Find the distance on the fence transmitter range chart and set the boundary switch/range and boundary control dial. Hold the test light contacts to the contact points (3B). Take the receiver collar to the boundary zone with the logo side facing away from the fence transmitter and contact points facing upwards (3C). Hold the receiver collar at your pet's neck level (3D) until the receiver collar beeps and the test light flashes. If the receiver collar beeps before or after the desired boundary zone, return to the fence transmitter and adjust the boundary control dial. Repeat this process until the receiver collar is beeping at the desired location. Record your settings for future reference.
Transmitter Range Chart | ||
Boundary Control Dial Position | Boundary Switch/ Range LOW (-) | Boundary Switch/ Range HIGH (+) |
1 | 5–10 ft. | 5–10 ft. |
2 | 5–10 ft. | 5–10 ft. |
3 | 15–20 ft. | 25–35 ft. |
4 | 20–25 ft. | 42–55 ft. |
5 | 25–30 ft. | 55–65 ft. |
6 | 35–40 ft. | 75–85 ft. |
7 | 40–45 ft. | 85–90 ft. |
8 | 40–45 ft. | 85–90 ft. |
NOTE: These distances are approximate.
The boundary flags are visual reminders for your pet of where the boundary zone is located. The receiver collar will activate within 2 to 3 ft. of the boundary flags.
The boundary flags may be in different parts of the boundary zone and may not be in a line. The boundary zone is 2 to 3 ft. wide.
The proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pet's skin on the underside of his neck.
Please read the front of this guide for Important Safety Information regarding the receiver collar.
To assure a proper fit, please follow these steps:
Re-Thread the Collar
The slide buckle prevents the collar from becoming loose around your pet's neck.
The ridges must be facing up; the collar will slip if it is not properly threaded.
Day 1
For the first day, start with the collar set to level 1, tone-only. With your pet on a leash and his favorite treats on hand, allow him to explore the pet area. Let him cross the boundary and hear the tone from the collar, then ask him to come back into the pet area and reward him. Aim to teach your dog that being inside the pet area is rewarding, while being outside it is not. Keep your mood upbeat as dogs can understand when you are happy or upset. Do 2 or 3 training sessions for about 10-15 minutes each. Do not try to do too much too quickly. More frequent short sessions are better than less frequent, longer sessions.
Days 2–4
On days 2 through 4, repeat this process but with the collar set to level 2: the mildest level of static correction. Observe whether or not your dog responds to the correction. Indicators of a response are looking around in curiosity, flicking his ears or scratching at the collar. If he does not respond, check the collar fit to make sure the contact points are making contact with his skin. If it fits correctly and your dog does not respond, move up to the next level and repeat the process. Do 2 or 3 training sessions for about 10-15 minutes each.
Days 5–8
On days 5 through 8, continue where you left off on day 4, but now add in some staged distractions. The goal is to have your pet stay within the boundary even with these new temptations. Start with lower value temptations and work your way up. Some examples are:
Days 9–30
Once your pet consistently avoids the boundary regardless of distractions or temptations, he is ready for the next step: unleashed supervision. Stay close by with a leash at hand. Play with your pet for a while during the first few sessions. If your dog does not try to leave the boundary, occupy yourself with another task in the yard, and allow him to freely explore. Continue watching your pet. If he escapes, remove the receiver collar and lead him back into the pet area. Start these sessions at about 15 minutes and gradually work up to an hour or more.
When your pet proves trustworthy, you can let him out on his own. Continue to check on him regularly. You can remove every other boundary flag every 4 days until all the flags are removed. Save them in case you move or need to train another pet.
Your Premier Pet™ Wireless Fence is completely portable. Follow the set-up procedures wherever you wish to have containment of your pet. Reestablish the pet area and mark it with boundary flags so your pet knows his boundary zone. NOTE: If setting up in a metal building or vehicle, the maximum size of the pet area may be reduced. Be sure to remove the receiver collar battery before turning off the fence transmitter. If you want to power the fence transmitter from a car or other DC source, use an inverter rated for 50 watts or more.
Is the receiver collar waterproof? |
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Will the Premier Pet™ Wireless Fence cover a larger circle than 180 ft. across? |
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Will a sloping yard or hills affect the pet area? |
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Can I use more than one receiver collar with the Wireless Fence transmitter? |
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Will the Wireless Fence keep other pets out of my yard? |
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Is there a hand-held remote trainer that will work with the Wireless Fence receiver collar? |
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If I have a question about my Wireless Fence or need replacement parts, where can I get answers or service? |
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Can I use the Wireless Fence on an aggressive pet? |
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Can I use the Wireless Fence on a cat? |
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What happens if the power goes out? |
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What can happen if I turn off or unplug the fence transmitter power? |
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What if I lose the clear plastic cover for the correction level button? |
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If my pet leaves the pet area, how long will he be corrected? |
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How often do I need to replace the receiver collar battery? |
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Can I place the receiver on another collar? |
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Do I need to perform maintenance on my Wireless Pet Fence? |
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How do I know the battery in the receiver collar is still working? |
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Will vehicles, buildings and landscape features (trees, shrubs, etc.) affect the performance of the Wireless Pet Fence? |
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What do I do if my pet's neck becomes red and irritated? |
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Can I attach a leash to the receiver collar? |
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Why does my receiver collar have a tone-only mode? |
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The receiver collar is not beeping when setting up the boundary zone. |
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The receiver collar is not beeping or administering a static correction. |
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The receiver collar is beeping everywhere. |
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The receiver collar is beeping inside the house. |
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My pet is receiving a static correction in his metal crate. |
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The boundary zone seems to fluctuate. |
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The receiver collar activates in the middle of the yard. |
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The receiver collar is beeping but my pet is not responding to the static correction. |
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My pet reacts strongly to the static correction and has become fearful. |
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The power light is not on. |
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I was setting up the pet area and after I turned down the boundary control dial, the receiver collar would no longer beep or correct. |
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My next-door neighbor has an In-Ground Containment System and the receiver collar does not activate near their property. |
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The receiver collar has injured my pet's neck. |
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One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable to this Product and its terms can be found at premierpet.com.
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries. The collar receiver operates on a 6-volt lithium coin cell battery. Replace only with equivalent battery available from the Customer Care Center. For a listing of Customer Care Center telephone numbers in your area, visit www.premierpet.com.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user's authority to operate the equipment.
For a list of patents protecting this product, please visit: http://www.radiosystemscorporation.com/patents
Radio Systems Corporation
10427 PetSafe Way | Knoxville, TN 37932 | +1 (866) 381-2785 | premierpet.com
L400-2160/1
©2017 Radio Systems Corporation
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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