USER MANUAL Online UPS: Contender Series Rack Mount (RM) 120 VAC ‒ 220 VAC Capacity: 1 KVA ~ 1.5 KVA ~ 2 KVA ~ 3 KVA REVISION DESCRIPTION DATE Rev. 1.3 Formal Release 2017/02/03...
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Warning: Caution Unsafe practices that could endanger health, safety and cause financial damage. Important Any important technical and operating information on the equipment, should not neglected. Annotation Sy-G reserves the right to alter the features of its products without prior notice.
1. Safety Warning Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully.
(shockproof outlet). Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS system. When installing the equipment, it should ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3.5mA. 1.4.
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Please take the precautionary measures specified below and any other measures necessary when working with batteries: Remove watches, rings, or other metal objects. Use tools with insulated handles. When changing batteries, install the same number and same type of batteries. Do not attempt to dispose of batteries by burning them.
2. Installation and Setup Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please keep the original package in a safe place for future use. There are two different types of connector for the UPS (In and Out) online. Please see the following model table.
AC input. RS-232 communication port. SNMP intelligent. Input circuit breaker. Network/Fax/Modem surge External battery connector (Only protection. available for long-run models). Output circuit breaker. 2.2. Install the UPS For safety consideration, the UPS is shipped out from factory without connecting battery wires.
Stand alone installation 2.3. Setup the UPS Before installing the UPS, please read below to select proper location to install UPS. 1. UPS should be placed on the flat and clean surface. Place it in an area away from vibration, dust, humidity, high temperature, flammable liquids, gases, corrosive and conductive contaminants.
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4. Connect to External Battery Pack (only available for long-run models). When connecting external battery packs, please be sure to connect polarity correctly. Connect positive pole of battery pack to positive pole of external battery connector in UPS and negative pole of battery pack to negative pole of external battery connector in UPS.
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To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable one end to the USB/RS-232 port and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status through PC. The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card.
Step 7: Install software For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. Use supplied RS-232 or USB communication cable to connect RS-232/USB port of UPS and RS-232/USB port of PC. Then, follow below steps to install monitoring software. 1.
2.5. Battery kit Assembly (OPTIONAL) NOTICE: Please assemble battery kit first before installing it inside of UPS. Please select correct battery kit procedure below to assemble it. Battery Kit - 2 Units Page | 11...
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Battery Kit - 3 Units Battery Kit - 4 Units Page | 12...
3. Operations 3.1. Button Operation BUTTON FUNCTION Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the UPS. Mute the alarm: After the UPS is turned on in battery mode, press and hold this button for at least 3 seconds to disable or enable the alarm system.
3.2. LCD Panel DISPLAY FUNCTION Backup time information Indicates the estimated backup time. H: hours, M: minute, S: second Configuration and fault information Indicates the configuration items, and the configuration items are listed in details in section 3.5. Indicates the warning and fault codes, and the codes are listed in details in section 3.7 and 3.8.
Indicates the battery is working. Indicates the bypass circuit is working. Indicates the ECO mode is enabled. Indicates the inverter circuit is working. Indicates the output is working. Battery information Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75-100%. Indicates the battery is fault.
Charger float voltage Converter Temperature Charger Bypass frequency unstable EEPROM error Fan Failure Battery Replacement 3.5. UPS Setting Parameter 1: It’s for program alternatives. Refer to below table. Parameter 2 is the setting options or values for each program. 01: Output voltage setting. INTERFACE SETTING Parameter 3: Output voltage...
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02: Frequency Converter enable/disable. INTERFACE SETTING Parameter 2: Enable or disable converter mode. You may choose the following two options: CF ENA: Converter modes enable. CF DIS: Converter mode disable (Default). 03: Output frequency setting. INTERFACE SETTING Parameter 2: Output frequency setting. You may set the initial frequency on battery mode: BAT 50: presents output frequency is 50Hz.
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06: ECO voltage range setting INTERFACE SETTING Parameter 1 & 2: Set the acceptable high voltage point and low voltage point for ECO & AECO mode. Press the Down key or Up key. HLS: High loss voltage in ECO mode. 200/208/220/230/240 VAC models, the setting range are from...
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230Vac to 264Vac (Default: 264Vac). 100/110/115/120/127 VAC models: 120-140: setting the high voltage point from 115Vac to 132Vac (Default: 132Vac). LLS: Bypass low voltage point. 200/208/220/230/240 VAC models: 170-220: setting the low voltage point from 170Vac to 220Vac (Default: 170Vac). 100/110/115/120/127 VAC models: 85-115: setting the high voltage point from...
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10: Programmable outlets enable/disable INTERFACE SETTING Parameter 2: Enable or disable programmable outlets. ENA: Programmable outlets enable. DIS: Programmable outlets disable (Default) 11: Programmable outlets setting INTERFACE SETTING Parameter 2: Set up backup time limits for programmable outlets. 0-999: setting the backup time limits in minutes from 0-999 for programmable outlets which connect to non-critical devices on battery mode.
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14: Maximum current setting INTERFACE SETTING Parameter 2: Set up the charger maximum current. When the UPS is equipped with additional charger, the available setting options are 2/3/4. 2/3/4: setting the charger maximum current. 2/3/4 in Ampere. When the UPS is long run model, the available setting options are 1/2/4/6/8.
3.6. Operating Mode Description DESCRIPTION LCD DISPLAY OPERATING MODE When the input voltage is within acceptable range, UPS will provide pure and stable AC power to Online mode output. The UPS will also charge the battery at online mode. Energy saving mode: When the input voltage is within voltage regulation range, UPS will bypass voltage to output for ECO mode...
Bus under Battery voltage too low Inverter soft start fail Over temperature Inverter voltage high Overload Inverter voltage Low Charger failure 3.8. Warning indicator WARNING ICON (FLASHING) ALARM Sounding every 2 seconds Low Battery Sounding every second Overload Sounding every 2 seconds Battery is not connected Sounding every 2 seconds Over Charge...
4. Troubleshooting If the UPS system does not operate correctly, please solve the problem by using the table below. SYMPTOM POSSIBLE CAUSE REMEDY Check if input power cord The AC input power is not firmly connected to the connected well. No indication and alarm even mains.
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sounding. output. SYMPTOM POSSIBLE CAUSE REMEDY Fault code is shown as 14 and the shut down Check output wiring and if automatically because icon is lighting on LCD connected devices are in short circuit occurs on the display and alarm is continuously short circuit status.
5. Storage and Maintenance Operation The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer. BE SURE TO DELIVER THE SPENT BATTERY TO A RECYCLING FACILITY OR SHIP IT TO YOUR DEALER IN THE REPLACEMENT BATTERY PACKING MATERIAL.
If standard UPS is equipped with additional charger, the available setting options become 2A, 3A and 4A. SY-G reserves the right to change or modify product design, construction and specifications, without prior notice and without incurring any obligation to make such changes and modifications on SY-G products previously or subsequently sold.
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