Samsung OfficeServ 7070 System Description page 67

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
Find Me
When Find Me is set active, the OfficeServ 7070 Voice Mail attempts to deliver calls to the
subscriber's designated location. The OfficeServ 7070 Voice Mail first tries to locate the
subscriber at the subscriber's designated location. Then, if necessary, it tries each of the
subscriber's Stored Telephone Numbers until all numbers have been called. After each
stored telephone number, the OfficeServ 7070 Voice Mail will prompt the caller that it is
continuing to locate the subscriber. If OfficeServ 7070 Voice Mail cannot locate the
subscriber, the subscriber's Call Blocking Greeting is played to the caller.
This feature can be activated for a number of hours, 1 to 9, for the end of the current
business day, for the beginning of the next business day, for a day of the coming week, for
Monday through Sunday, for a specific date, for hour and minute, or until further notice.
Follow Me (Off Premises Transfer)
Each subscriber may have their calls automatically forwarded to a designated location.
It is called 'the subscriber's Designated Location'. A Designated Location can be an
internal extension or an external telephone number. It can be entered digit-by-digit or the
subscriber can enter a Stored Telephone Number Index Digit representing the location of
the appropriate number.
Whenever a subscriber sets his designated location to a number other than his extension
number, OfficeServ 7070 Voice Mail prompts, 'How long do you want this number to be
your designated location?'. This feature can be activated for a number of hours, 1 to 9, for
the end of the current business day, for the beginning of the next business day, for a day of
the coming week, for Monday through Sunday, for a specific date, hour and minute, or
until further notice.
Hold for Busy Station
The OfficeServ 7070 Voice Mail may be enabled to allow callers to hold for a busy station.
When a caller elects to hold, the OfficeServ 7070 Voice Mail places the caller in a Hold
Queue. If additional callers attempt to reach the busy extension and they choose to hold,
they can be informed of their position in the queue and the estimated hold time before
being connected. Callers given the option to hold may be limited to insure that system ports
are not monopolized. When the limit is reached, callers can be routed to other extensions or
applications that have been configured to deal with this condition.
Multiple Personal Greetings (9)
When a subscriber does not answer and accept a call, the OfficeServ 7070 Voice Mail will
answer. OfficeServ 7070 Voice Mail recognizes five different reasons why a subscriber
does not answer a call. We refer to these reasons as 'Call Coverage Conditions'.
OfficeServ 7070 Voice Mail allows a subscriber to assign a different personal greeting to
each Call Coverage Condition. A condition should be considered a 'socket' into which a
personal greeting is plugged. The greeting that gets plugged into each 'socket' should offer
caller options appropriate for that condition. OfficeServ 7070 Voice Mail provides each
subscriber nine (9) personal greetings, labeled 1 through 9.
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