Samsung OfficeServ 7070 System Description page 65

OfficeServ 7070 System Description/Ed.02OfficeServ 7070 System Description/Ed.02
Holidays and Special Events
When your business closes because of a holiday or special event the OfficeServ 7070
Voice Mail can provide a special appropriate prompting to your callers. You may create
specific holiday schedules so that this process becomes automatic.
Incoming Call Overflow
The OfficeServ 7070 Voice Mail may be programmed to answer any or all lines immediately
or answer only the calls that your operator does not pick up. Overflowed calls may be
routed to either a mailbox or the main company prompt.
Interruptible Voice Prompts
At any time during an announcement or greeting, callers may dial a selection and the
OfficeServ 7070 Voice Mail will immediately respond. It is not necessary to listen to all
the options if you are a 'power user' and know what you are doing.
Maximum Greeting Length
The user can also set a different maximum greeting length for a different group of people.
For example, a limit of 3 minutes can be set for a salesperson's greeting, 5 minutes for the
purchasing department personnel, 2 minutes for the production department personnel, etc.
Multiple Call Handling
The OfficeServ 7070 Voice Mail Module can answer and process up to 8 calls simultaneously.
Multiple Language Support
The VM supports multiple languages. The caller can select his language when making a
call and can continue to speak using the selected language while talking. For each mailbox,
a default language can be set. Each caller can use his own specific language. To find out
about available languages, consult Samsung Electronics.
Operator Access
Callers may connect with an available operator any time by dialing 0.
Single Digit Call Routing
A menu processor can be configured to recognize single digit routing options, or use the
same digit as the leading entry of a multi-digit routing option. For example, in the menu
processor, '1' can be used to route a caller to the sales department and '103' to transfer the
caller to a subscriber's extension.
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