Troubleshooting - Philips GC9600 PerfectCare Elite Plus User Manual

Problem Possible cause
The ironing board Steam has condensed on
cover becomes the ironing board cover after
wet or there are a long ironing session.
water droplets
on the garment
during ironing.
You have an ironing board
cover that is not designed
to cope with the high steam
rate of the appliance.
Water droplets The steam that was
come out of the still present in the hose
soleplate. has cooled down and
condensed into water. This
causes water droplets to
come out of the soleplate.
Steam and/or The EASY DE-CALC knob is
water come out not tightened properly.
from under the
EASY DE-CALC
knob.
The rubber sealing ring of
the EASY DE-CALC knob is
worn.
Dirty water Impurities or chemicals
and impurities present in the water have
come out of the deposited in the steam
soleplate or the vents and/or on the
soleplate is dirty. soleplate.
Too much scale and
minerals have accumulated
inside the appliance.

Troubleshooting

This chapter summarises the most common problems
you could encounter with the appliance. If you are unable
to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked
questions or contact the Consumer Care Centre in your
country.
Solution
Replace the ironing board cover if
the foam material has worn out. You
can also add an extra layer of felt
material under the ironing board
cover to prevent condensation on
the ironing board. You can buy felt in
a fabric shop.
Put an extra layer of felt material
under the ironing board cover to
prevent condensation on the ironing
board. You can buy felt in a fabric
shop.
Steam away from the garment for a
few seconds.
Switch off the appliance and let the
appliance cool down for 2 hours.
Unscrew the EASY DE-CALC knob
and screw it back onto the appliance
properly. Note: Some water may
escape when you remove the knob.
Contact an authorised Philips service
centre for a new EASY DE-CALC
knob.
Clean the soleplate with a damp
cloth.
Descale the appliance regularly (see
chapter 'Important - DESCALING').
ENGLISH
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