Sony Xperia XZ1 User Manual
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Table of Contents

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Introduction
Thank you for purchasing Xperia

Before You Begin

Guide Usage Notes
Screenshots & Key Labels
Accessing Guide on Handset
Before You Begin
TM
Xperia
XZ1 is referred to as "handset" in this guide.
Read "Safety Precautions" and this guide thoroughly beforehand for proper usage.
Accessible services may be limited by contract conditions.
Unauthorized copying of any part of this guide is prohibited.
Guide content subject to change without prior notice.
Contact SoftBank Customer Support, General Information if you find inaccuracies.
Guide Usage Notes
Most operation descriptions are based on default settings.
Unless noted otherwise, descriptions are for Home Screen.
Some operation descriptions may be omitted.
In this guide and on handset, "abroad" means "outside Japan" with regard to handset/service
usage.
In this guide, microSD
Screenshots & Key Labels
Screenshots and Key labels are provided for reference only. Actual handset windows, menus, etc.
may differ in appearance.
xperia-xz1_00_Introduction.docx
1
TM
XZ1.
TM
TM
/microSDHC
/microSDXC
TM
Card is referred to as "SD Card."

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Table of Contents
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Summary of Contents for Sony Xperia XZ1

  • Page 1: Before You Begin

    Introduction Thank you for purchasing Xperia XZ1. Before You Begin   Guide Usage Notes Screenshots & Key Labels  Accessing Guide on Handset  Before You Begin Xperia XZ1 is referred to as "handset" in this guide.  Read "Safety Precautions" and this guide thoroughly beforehand for proper usage. ...
  • Page 2: Accessing Guide On Handset

    Accessing Guide on Handset Access this Guide on handset via Guide icon in Apps Menu or via Guide indicator on Status Bar. Guide indicator is hidden on Status Bar by default. Follow these steps to show Guide indicator: Access Guide Indicator BACK xperia-xz1_00_Introduction.docx...
  • Page 3: Parts And Functions

    Parts & Functions Handset (Front)   Handset (Back/Side) Handset Keys  CE mark and FCC ID  Handset (Front) Part Description Notification Lamp Flashes for notifications. Lights while charging. Use to shoot still Front Camera images, videos of yourself, etc. Hear the other party's Earpiece/Speaker voice here.
  • Page 4 Listen to music as well Speaker as video, TV, etc. audio. Handset (Back/Side) Part Description Reduces noise for Second Mic calling. Connect commercially Headphone Port available headphones. This port supports tetrapolar headset that conforms to the CTIA standard. Capture still images Camera and videos.
  • Page 5: Handset Keys

    at time of purchase. Detection Area CE mark, FCC ID, Nameplate IMEI information printed sticker is attached. Do not remove nameplate. Internal Antenna for Internal Antenna calls and data Area communication. Insert SIM Card/SD SIM Card/SD Card Card. Slot If SIM Card/SD Card Slot Cover is pulled out, handset reboots.
  • Page 6: Ce Mark And Fcc Id

    CE mark and FCC ID Open the slot cover, and insert a fingernail into the hook at the edge of the label tray, then pull it out straight. xperia-xz1_01_Getting Started.docx...
  • Page 7: Inserting Sim Card

    SIM Card SIM Card is an IC card containing phone number and other customer information. Inserting SIM Card   Removing SIM Card SIM-Unlocking Handset  Inserting SIM Card Always unmount SD Card beforehand. Draw SIM Card/SD Card Slot Cover out using groove Draw Tray out straight from handset xperia-xz1_01_Getting Started.docx...
  • Page 8 Set SIM Card into Tray with IC chip facing up Check SIM Card orientation by notch.  Make sure SIM Card is in Tray securely.  Insert Tray with handset held level, and then press in straight xperia-xz1_01_Getting Started.docx...
  • Page 9: Removing Sim Card

    Check Tray orientation.  Push Tray all the way and press it down where indicated ○, and make sure there are no gaps Removing SIM Card Always unmount SD Card beforehand. Draw SIM Card/SD Card Slot Cover out using groove xperia-xz1_01_Getting Started.docx...
  • Page 10 Draw Tray out straight from handset Remove SIM Card from Tray xperia-xz1_01_Getting Started.docx...
  • Page 11 Insert Tray with handset held level, and then press in straight Check Tray orientation.  Push Tray all the way and press it down where indicated ○, and make sure there are no gaps xperia-xz1_01_Getting Started.docx...
  • Page 12: Sim-Unlocking Handset

    SIM-Unlocking Handset Handset can be SIM-unlocked. SIM-unlocking handset allows other-carrier SIM cards to be used with it. Some services, functions, etc. may have restrictions when an other-carrier SIM card is used.  SoftBank Corp. does not guarantee operation whatsoever. For details, see SoftBank Website. ...
  • Page 13: Inserting Sd Card

    SD Card Save data to internal storage or SD Card. Handset supports SD Cards up to 256 GB. Some SD Cards may not operate properly.  Inserting SD Card Removing SD Card  Formatting SD Card  SD Card Cautions Data Information stored on SD Card can become lost or changed accidentally or as a result of damage.
  • Page 14 Draw Tray out straight from handset Set SD Card into Tray with the metal terminals facing up xperia-xz1_01_Getting Started.docx...
  • Page 15 Make sure SD Card is in Tray securely.  Insert Tray with handset held level, and then press in straight Check Tray orientation.  Push Tray all the way and press it down where indicated ○, and make sure there are no gaps xperia-xz1_01_Getting Started.docx...
  • Page 16: Removing Sd Card

    Removing SD Card Always unmount SD Card beforehand. Draw SIM Card/SD Card Slot Cover out using groove Draw Tray out straight from handset xperia-xz1_01_Getting Started.docx...
  • Page 17 Remove SD Card from Tray Insert Tray with handset held level, and then press in straight xperia-xz1_01_Getting Started.docx...
  • Page 18: Formatting Sd Card

    Check Tray orientation.  Push Tray all the way and press it down where indicated ○, and make sure there are no gaps Formatting SD Card When using a new SD Card for the first time, always format it on handset. Formatting erases all data on SD Card.
  • Page 19 In Home Screen, (Apps) (Settings) Storage & memory xperia-xz1_01_Getting Started.docx...
  • Page 20 Storage usage SD Card Storage settings xperia-xz1_01_Getting Started.docx...
  • Page 21 Format ERASE & FORMAT DONE All data on SD Card is erased. xperia-xz1_01_Getting Started.docx...
  • Page 22: Charging Internal Battery

    Charging Internal Battery Charging with AC Charger  Charging with AC Charger For details on AC Chargers and other peripheral equipment, see SoftBank SELECTION Website. See instructions included with AC Charger. Operation using AC Charger (with USB Type-C Quick  Charge 3.0 capability) [ZSCAZX] (SoftBank SELECTION USB Type-C rapid charging AC Charger [SB-AC17-TCQC]) is explained here.
  • Page 23 Charging start sound sounds and Notification Lamp on handset lights up when charging starts. When charging is complete, unplug AC Charger and remove USB Type-C connector of AC Charger straight from handset xperia-xz1_01_Getting Started.docx...
  • Page 24: Power On/Off

    Power On/Off  Powering On Powering Off  Powering On (Long Press) Lock Screen appears. "Unlocking Screen" to unlock the screen.  Startup wizard appears for the first time handset is powered on. Follow onscreen instructions.  Battery level is not sufficient if Notification Lamp flashes several times in red or low battery ...
  • Page 25 (Long Press) Power off Handset powers off. xperia-xz1_01_Getting Started.docx...
  • Page 26: Using Touchscreen

    Using Touchscreen Handset uses a touchscreen-type Display. Operate with your fingers on Display.   Touch & Hold Drag  Swipe/Flick  Pinch/Spread  Contact Display lightly and briefly. Touch & Hold Touch screen lightly and hold it for a while. When the screen changes, release finger. xperia-xz1_01_Getting Started.docx...
  • Page 27 Drag Touch icon or other item lightly, move it where desired, and release finger. Swipe/Flick Contact Display lightly, then brush screen up/down or left/right. Pinch/Spread Contact Display lightly, then close/widen fingers. xperia-xz1_01_Getting Started.docx...
  • Page 28 xperia-xz1_01_Getting Started.docx...
  • Page 29: Basic Operation

    Basic Operation  Home Screen & Applications List Navigation Bar  Selecting Options and Navigating Screens  Menu Operations  Handset Settings and Making Settings   Portrait Orientation & Landscape Orientation Home Screen & Applications List Most handset operations start in Home Screen (appears at power on) or in applications list. Navigation Bar Tap icons on Navigation Bar (Display bottom) for the following functions/operations.
  • Page 30: Selecting Options And Navigating Screens

    Item Description Return to previous screen. Appears as (Back) onscreen keyboard; Tap to close keyboard. Return to Home Screen. (Home) Open listing of recently used applications and (History) activate or delete applications. Change keyboard. (Keyboard) Selecting Options and Navigating Screens Tap items, icons, onscreen keys, etc.
  • Page 31: Menu Operations

    Menu Operations for available settings and items. xperia-xz1_02_Basic Operations.docx...
  • Page 32 Screens may also have settings and items that are available by Touching & Holding Display. xperia-xz1_02_Basic Operations.docx...
  • Page 33: Handset Settings And Making Settings

    Handset Settings and Making Settings In Home Screen, Tap (Apps) then Tap (Settings) to customize the operation of handset functions. Portrait Orientation & Landscape Orientation The screen changes to landscape orientation when handset is rotated sideways. Depending on the current screen, the orientation may not change even by changing handset ...
  • Page 34 xperia-xz1_02_Basic Operations.docx...
  • Page 35: Checking Your Phone Number

    Phone Number  Checking Your Phone Number Checking Your Phone Number In Home Screen, (Apps) (Contacts) xperia-xz1_02_Basic Operations.docx...
  • Page 36 Check phone number. xperia-xz1_02_Basic Operations.docx...
  • Page 37: Silent Mode

    Silent Mode Set ringtone, operation sounds, etc. not to sound to avoid disturbing others around you. Using Silent Mode (Vibrate)   Using Silent Mode (Mute) Using Silent Mode (Vibrate) Press Volume Up or Down Key On volume adjustment bar, Icon on sound volume adjustment bar turns to (White) and Silent mode (Vibrate) is set.
  • Page 38: Using Silent Mode (Mute)

    Using Silent Mode (Mute) Press Volume Up or Down Key On volume adjustment bar, Press Volume Down Key Icon on sound volume adjustment bar turns to (Gray) and Silent mode (Mute) is set. Press Volume Up Key twice while volume adjustment bar appears to exit Silent mode (Mute). ...
  • Page 39: Text Entry

    Text Entry Keyboards   QWERTY Keyboard Layout Switching Character Types (Entry Modes)  Keyboards Enter text with onscreen QWERTY keyboard by Tapping each character individually, or use Gesture input feature and slide finger from character to character to form words. to hide keyboard.
  • Page 40: Switching Character Types (Entry Modes)

    ③ Switch between lower-case , upper-case , and caps ④ Toggle entry modes. ⑤ Show entry candidates. ⑥ Delete a character before cursor. ⑦ , or appears depending on application. Confirm text input or enter line break. Touch & Hold to show Emoticon/Pictogram/etc. list. ⑧...
  • Page 41: Using A Google Account

    Using a Google Account Use a Google account and get more convenience with Google services. A Google account is required to use some services or fully use some applications.  Creating a Google Account Logging In with a Google Account ...
  • Page 42 Accounts & sync Add account Google xperia-xz1_02_Basic Operations.docx...
  • Page 43 Window for adding a Google account opens. More options Create account Enter First name Last name NEXT xperia-xz1_02_Basic Operations.docx...
  • Page 44 If confirmation appears, follow onscreen instructions.  Enter date of birth Select gender NEXT xperia-xz1_02_Basic Operations.docx...
  • Page 45 Enter user name (mail address) NEXT If confirmation appears, follow onscreen instructions.  Enter password Enter password again (for confirmation) NEXT xperia-xz1_02_Basic Operations.docx...
  • Page 46 Check phone number NEXT Phone number of your SIM Card is entered automatically.  xperia-xz1_02_Basic Operations.docx...
  • Page 47 VERIFY SMS is sent to the entered phone number. If a phone number other than the one on your SIM Card is entered, confirmation screen appears.  Enter notified verification code Tap NEXT. I AGREE xperia-xz1_02_Basic Operations.docx...
  • Page 48 A Google account is created. NEXT xperia-xz1_02_Basic Operations.docx...
  • Page 49: Logging In With A Google Account

    Set Google service NEXT Google account creation is completed. Logging In with a Google Account If an application is activated that requires a Google account, a window for adding a Google account opens. Log in with a Google account you have so you can use the application. In window for adding Google account, enter mail address NEXT xperia-xz1_02_Basic Operations.docx...
  • Page 50 Enter password NEXT xperia-xz1_02_Basic Operations.docx...
  • Page 51 Follow onscreen instructions You are logged in to your Google account. xperia-xz1_02_Basic Operations.docx...
  • Page 52: Google Play

    Google Play Download a variety of applications (free/paid) from Google Play. Change the setting of downloaded applications to enable manual or automatic updates. Log in to your Google account beforehand. Installing Free Applications  Purchasing Paid Applications  Updating Applications ...
  • Page 53: Purchasing Paid Applications

    Google Play appears. If confirmation appears, follow onscreen instructions.  Tap free application INSTALL Application is downloaded and installed. If confirmation appears, follow onscreen instructions  Purchasing Paid Applications In Home Screen, (Apps) (Play Store) xperia-xz1_02_Basic Operations.docx...
  • Page 54 Google Play appears. If confirmation appears, follow onscreen instructions.  Tap paid application Tap amount Follow onscreen instructions Application is downloaded and installed. Purchased Applications Payment Pay only once. Redownloads of uninstalled applications are free of charge. On Other Android Devices Install an application on any Android device under the same Google account for free.
  • Page 55: Updating Applications

    disadvantage resulting for user or third parties. Updating Applications In Home Screen, (Apps) (Play Store) Google Play appears. If confirmation appears, follow onscreen instructions.  My apps & games Tap application to update UPDATE The application is downloaded and installed. If confirmation appears, follow onscreen instructions.
  • Page 56 Setting Automatic Updates for Applications In Google Play, Settings Auto-update apps Set update method Setting Automatic Updates for Individual Applications In Google Play, My apps & games Tap application Auto-update If confirmation appears, follow onscreen instructions.  Automatic updates are unavailable for some applications. ...
  • Page 57: Security Codes/Operation Password

    Security Codes/Operation Password Code Types  Code Types The following codes are required for handset use. Code Description Code necessary to use handset functions. Operation Password Four-digit code you have set in subscription Center Access Code contract. Code for SIM Card. For details, see "SIM PIN."...
  • Page 58: Enabling Sim Pin

    SIM PIN SIM PIN is a code for SIM Card. It is used to prevent unauthorized use by others. PIN is 9999 by default. Enabling SIM PIN  Changing SIM PIN  Enabling SIM PIN When PIN is enabled, a window for entering PIN appears to allow handset use each time handset is powered on with SIM Card installed.
  • Page 59: Changing Sim Pin

    Set up SIM card lock Lock SIM card Enter PIN PIN is enabled. PIN Cautions Entering incorrect PIN three consecutive times activates PIN Lock. To cancel, Personal Unblocking Key (PUK) is required; contact Customer Service. Entering incorrect PUK ten consecutive times locks SIM Card, disabling handset. For recovery, SIM Card must be reissued at a SoftBank Shop (fees apply).
  • Page 60 Set up SIM card lock Change SIM PIN Enter current PIN Enter new Re-enter new PIN PIN is changed. xperia-xz1_02_Basic Operations.docx...
  • Page 61: Unlocking Screen

    Locking Screen Display is locked after a set period of inactivity. Alternatively, Press for manual screen lock. This saves battery power and prevents accidental Touchscreen operation. Unlocking Screen  Unlocking Screen In sleep mode (Screen lock active), Lock Screen appears. Touch or Flick screen upwards/left xperia-xz1_02_Basic Operations.docx...
  • Page 62 Screen is unlocked. The method for unlocking the screen can be changed.  For fingerprint authentication, Touch with authentication finger to unlock screen.  xperia-xz1_02_Basic Operations.docx...
  • Page 63: Updating Software

    Updating Software Check whether updates are required via the Internet, and update as required. Updating Software  Before Updating Software Saved data may be lost depending on condition of handset (malfunctioning, damaged, water seepage, etc.). It is recommended that you back up important data before updating software. SoftBank Corp. is not responsible for damages from loss of data.
  • Page 64 About phone xperia-xz1_02_Basic Operations.docx...
  • Page 65 System Update Software Update Software Update window opens. Software Update Follow onscreen instructions Software is updated. xperia-xz1_02_Basic Operations.docx...
  • Page 66: Home Screen Basics

    Home Screen Basics Home Screen appears at power on; most handset operations start here. Customize Home Screen with application shortcuts, widgets, and folders. Layout  Toggling Home Screen Sheets  Layout Item Description Drag down for Notifications Window. Drag Notifications Window down to Status Bar open Quick Settings.
  • Page 67: Toggling Home Screen Sheets

    Open applications list. Apps Key Toggling Home Screen Sheets Home Screen consists of 20 sheets. Customize each Home Screen sheet with application shortcuts, widgets, etc. to make handset more convenient. Flick Home Screen left/right to toggle sheets. In any Home Screen sheet, Tap to return to Home Screen top sheet.
  • Page 68: Status Bar

    Status Bar Status Bar appears at the top of Display. Notification Indicators for new mail, etc. and Status Indicators for handset appear here.  Status Bar Layout Main Notification Indicators  Main Status Indicators  Status Bar Layout ① Notification Indicators ②...
  • Page 69: Main Status Indicators

    Call on Hold New Recorded Message New Voicemail New Gmail/Email New Email New Text Message (SMS)/S! Mail Urgent News Notification that Emergency Mode Enabled Wi-Fi Open Network Available USB Connected ® Sharing File via Bluetooth Data Uploading Data Downloading Application Update Available Application Installation Complete Screenshot Saved Viewing TV...
  • Page 70 Battery Charging Battery Low (5% or less) Signal Strength 4G LTE/4G Data in Use 3G Data in Use No Signal Airplane Mode Wi-Fi Connected Wi-Fi Connected without Internet Accessibility, or Unstable Wi-Fi Signal ® Bluetooth ® Bluetooth Connected Silent Mode (Vibrate) Silent Mode (Mute)/"Alarms only"...
  • Page 71: Using Notifications Window/Quick Settings

    Using Notifications Window/Quick Settings Check Notification Indicators and the details in Notifications Window. Tap icons on Quick Settings to set each function on/off. Opening Notifications Window/Quick Settings  Opening Notifications Window/Quick Settings Drag Status Bar down Notifications Window opens. Drag Notifications Window down xperia-xz1_03_Handset Interface.docx...
  • Page 72 Quick Settings opens. Alternatively, Tap to open Quick Settings.  Closing Notifications Window/Quick Settings Drag Notifications Window/Quick Settings up Alternatively, Tap to close Notifications Window/Quick Settings.  xperia-xz1_03_Handset Interface.docx...
  • Page 73: Placing/Answering Calls

    Placing/Answering Calls Learn calling basics, including handling incoming calls, and in-call operations. Placing Calls   Answering Calls Phone Function Emergency Location Report Making emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). This system is referred to as Emergency Location Report, and notifies location based on positioning from base stations.
  • Page 74: Placing Calls

    Note that Airplane mode disables Emergency calls. Placing Calls In Home Screen, (Apps) (Phone) Phone opens. xperia-xz1_04_Phone.docx...
  • Page 75 Call window opens. Tap dialpad to enter the other party's number Enter area code first for calling landline numbers.  xperia-xz1_04_Phone.docx...
  • Page 76 Handset dials number. Call begins when other party answers. To end the call, xperia-xz1_04_Phone.docx...
  • Page 77: Answering Calls

    Call ends. Calling the Emergency Number When the Phone's Screen is Locked Flick Lock Screen EMERGENCY CALL/INFO Enter number for emergency service Available only when Screen lock is set to "Pattern," "PIN," or "Password."  Hints Call does not connect Was the number dialed using the area code? Dial the number starting with "0."...
  • Page 78 Call begins. To end the call, Call ends. xperia-xz1_04_Phone.docx...
  • Page 79 Arriving Call Operations Cancelling Ringtone Press Volume Up/Down Key when call is arriving Alternatively, Press  Rejecting Arriving Calls Drag to left when call is arriving xperia-xz1_04_Phone.docx...
  • Page 80: Optional Services

    Optional Services Use the following optional services. Optional Services   Using Call Forwarding Using Voicemail  Changing Call Waiting Settings   Using Group Calling Using Caller ID Notification   Using Call Barring Optional Services Use the following optional services. Service Description Divert calls to a preset number when out of...
  • Page 81 In Home Screen, (Apps) (Settings) Call Call settings open. xperia-xz1_04_Phone.docx...
  • Page 82 Voicemail/Call Forwarding Voicemail/Call Forwarding settings open. Activate Call Forwarding xperia-xz1_04_Phone.docx...
  • Page 83 All calls/Unanswered calls Enter phone number to forward to Unanswered calls is selected, set ring time.  Contacts to select phone number to forward to from Contacts.  xperia-xz1_04_Phone.docx...
  • Page 84: Using Voicemail

    Call Forwarding is activated. Using Voicemail In Home Screen, (Apps) (Settings) Call xperia-xz1_04_Phone.docx...
  • Page 85 Call settings open. Voicemail/Call Forwarding Voicemail/Call Forwarding settings open. xperia-xz1_04_Phone.docx...
  • Page 86 Activate Voicemail All calls/Unanswered calls xperia-xz1_04_Phone.docx...
  • Page 87: Changing Call Waiting Settings

    Unanswered calls is selected, set ring time.  Voicemail is activated. When new message is recorded, appears on Status Bar. Drag Status Bar down and Tap  voicemail then follow the voice prompts. Changing Call Waiting Settings This service requires subscription. In Home Screen, (Apps) (Settings)
  • Page 88 Call Call settings open. Additional settings xperia-xz1_04_Phone.docx...
  • Page 89 Call waiting Call Waiting is cancelled. Call waiting to toggle on ( )/off (  If Call Waiting is set and a second call arrives during a call, Call Waiting tone is heard. Drag  xperia-xz1_04_Phone.docx...
  • Page 90: Using Group Calling

    right to answer. Using Group Calling This service requires subscription. During a call, Add call Call History opens. Enter phone number xperia-xz1_04_Phone.docx...
  • Page 91 Call is added. Alternatively, Tap contact in Call History to add call.  When the other party answers, Merge xperia-xz1_04_Phone.docx...
  • Page 92: Using Caller Id Notification

    Group Calling starts. Using Caller ID Notification In Home Screen, (Apps) (Settings) Call xperia-xz1_04_Phone.docx...
  • Page 93 Call settings open. Additional settings xperia-xz1_04_Phone.docx...
  • Page 94: Using Call Barring

    Caller ID Hide number/Show number Caller ID is set. Using Call Barring Restrict call and SMS. If a call or SMS is attempted while calling is restricted, a message appears. Message may take  time to appear in some areas. In Home Screen, (Apps) (Settings)
  • Page 95 Call Call settings open. xperia-xz1_04_Phone.docx...
  • Page 96 Call Barring Tap target option to restrict xperia-xz1_04_Phone.docx...
  • Page 97 TURN ON Call Barring is set. To disable all call barring, Tap Deactivate Call Barring, then Tap TURN OFF.  xperia-xz1_04_Phone.docx...
  • Page 98: Using Contacts

    Using Contacts Save phone numbers, mail addresses, etc. to Contacts. Adding New Contacts  Contacts Cautions Information saved in Contacts may be lost or changed if Internal Battery is left uncharged for a long period. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information.
  • Page 99 If confirmation appears, follow onscreen instructions.  Enter items SAVE xperia-xz1_04_Phone.docx...
  • Page 100 Contact is added. Saving Contacts from Call Window Save a number entered in call window directly to Contacts. In Home Screen, (Apps) (Phone) Tap dialpad to enter number to save Create new contact Enter each item SAVE xperia-xz1_04_Phone.docx...
  • Page 101 Messaging  S! Mail  Gmail  Email  S! Mail Exchange messages with S! Mail-compatible SoftBank handsets and email compatible devices (other mobiles, PCs, etc.) beyond SMS character entry limit; attach media files. Exchange short messages (up to 160 single-byte characters) using handset numbers as addresses. Gmail Gmail is Google's webmail service.
  • Page 102: Sending S! Mail/Sms

    Sending S! Mail/SMS  Sending S! Mail/SMS Sending S! Mail/SMS In Home Screen, (Apps) (Mail) xperia-xz1_05_Messaging & Internet.docx...
  • Page 103 Alternatively, enter phone numbers or email addresses in Recipient field directly.  Phonebook/Outgoing History/Incoming History/Mail Group Tap Phonebook, Outgoing History, or Incoming History to select recipients from Phonebook,  xperia-xz1_05_Messaging & Internet.docx...
  • Page 104 Outgoing History, or Incoming History. Mail Group to select a mail group and set all the members on the list as recipients.  Select recipients Phonebook/Outgoing History/Incoming History/Mail Group to change recipient lists.  After setting recipients, Tap to check recipients' phone numbers/email addresses or set ...
  • Page 105 to attach a file.  If a subject is entered or a file is attached, the mail sent as S! Mail.  Send S! Mail/SMS is sent. xperia-xz1_05_Messaging & Internet.docx...
  • Page 106 Failed S! Mail/SMS messages are saved as drafts.  Sending S! Mail/SMS Switching S! Mail/SMS S! Mail and SMS switch automatically when sending, depending on whether there is a subject, text length, etc. When creating mail, check which it will be sent as at top of Display. ...
  • Page 107: Using Gmail

    Using Gmail Use Google's webmail service. Use this service to exchange email. Creating/Sending Gmail  Creating/Sending Gmail In Home Screen, (Apps) (Google) (Gmail) Mail list opens. xperia-xz1_05_Messaging & Internet.docx...
  • Page 108 Mail composition window opens. Enter recipient/subject/mail text Message is sent. xperia-xz1_05_Messaging & Internet.docx...
  • Page 109 Operations when Composing Gmail Adding Cc/Bcc In mail composition window, for recipient Enter recipient Attaching Files In mail composition window, Attach file Select saving location Select file to attach Saving Mail Being Composed as a Draft (Send Later) In mail composition window, Save draft Deleting Mail Being Composed In mail composition window,...
  • Page 110: Using E-Mail

    Using Email Adding Accounts  Adding Accounts In Home Screen, (Apps) (ツール(Tools)) (Email) Email list opens. Settings xperia-xz1_05_Messaging & Internet.docx...
  • Page 111 Add account xperia-xz1_05_Messaging & Internet.docx...
  • Page 112 Follow onscreen instructions Email account is added. xperia-xz1_05_Messaging & Internet.docx...
  • Page 113: Using Chrome

    Using Chrome Use the browser simply by entering words to search and URLs. Using Chrome   Adding Bookmarks Opening New Tabs  TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
  • Page 114 Chrome opens. If confirmation appears, follow onscreen instructions.  Tap entry box at top Enter words to search or URL xperia-xz1_05_Messaging & Internet.docx...
  • Page 115: Adding Bookmarks

    Search results appear or a Web page opens. Chrome Operations Signing in to My SoftBank Access My SoftBank to check service charges or reward points, change contract details (subscribed price plan, optional services, etc.), check handset email address, use antispam settings, etc. In Chrome, Bookmarks SoftBank...
  • Page 116: Opening New Tabs

    Show Web page to add Web page is bookmarked. Bookmark Operations Editing Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark Edit items Alternatively, Tap of bookmark Edit.  Deleting Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark Alternatively, Tap of bookmark Delete.
  • Page 117 In Home Screen, (Apps) (Chrome) Chrome opens. New tab New tab appears. xperia-xz1_05_Messaging & Internet.docx...
  • Page 118 To switch between tabs in Chrome, Tap next to entry field at top of Display and Tap tab  (number in icon indicates opened tabs). xperia-xz1_05_Messaging & Internet.docx...
  • Page 119: Capturing Still Images/Videos

    Capturing Still Images/Videos  Capturing Still Images Capturing Videos  Capturing Still Images/Videos File Format for Still Images File format for still images is JPEG. File Format for Videos File format for videos is MPEG-4. Camera Cautions If Lens Becomes Dirty Fingerprints/smudges on lens prevent capturing of clear still images/videos.
  • Page 120 Photo Viewfinder appears. If confirmation appears, follow onscreen instructions.  Alternatively, Long Press for one second or more, or in Lock Screen Flick  quick-activate Camera. If there is no operation for about three minutes on Viewfinder (about 30 seconds when ...
  • Page 121: Capturing Videos

    Aim Camera at subject Check Viewfinder, then Shutter clicks and still image is saved. Capturing Videos In Home Screen, (Apps) (Camera) Photo Viewfinder appears. xperia-xz1_06_Camera.docx...
  • Page 122 If confirmation appears, follow onscreen instructions.  Alternatively, Long Press for one second or more, or in Lock Screen Flick  quick-activate Camera. If there is no operation for about three minutes on Viewfinder (about 30 seconds when  quick-activated), Camera operation ends. Swipe (Flick) Photo Viewfinder to switch to Video Viewfinder Swipe (Flick) up or down in a landscape viewfinder, or left or right in a portrait viewfinder.
  • Page 123 To pause, Tap or to resume, Tap  To stop recording, Video capturing stops and video is saved. xperia-xz1_06_Camera.docx...
  • Page 124: Viewing Captured Still Images/Videos (Album)

    Viewing Captured Still Images/Videos (Album) Showing Still Images/Videos  Showing Still Images/Videos Show captured or downloaded still images/videos. Supported file formats are as follow. Type File Format JPEG (.jpg, .jpeg), GIF (.gif), PNG (.png), BMP (.bmp), WEBP (.webp) Still image H.263 (.mp4, .3gp, .3gpp), H.264 Video (.mp4, .m4v, .3gp, .3gpp, .ts, .avi, .mkv), H.265 (.mp4, .mkv), MPEG-2...
  • Page 125 If confirmation appears, follow onscreen instructions.  Tap still image/video Still image/video opens. Tap the image playback to show captured date & time or option menu icons.  For video, Tap and follow onscreen instructions.  To select other files, Tap to return to list, then select file again or Flick playback window left or ...
  • Page 126: Listening To Music

    Listening to Music  Playing Music Playing Music Play back music, playlists, etc. Supported file formats are as follow. AAC-LC (.mp4, .m4v, .3gp, .3gpp, .ts, .avi, .aac, .m4a), AAC+ (.mp4, .3gp, .3gpp, .ts, .avi, .aac),  eAAC+ (.mp4, .3gp, .3gpp, .ts, .avi, .aac), AAC-ELD (.mp4, .3gp, .3gpp), AMR-NB (.3gp, .3gpp, .amr), AMR-WB (.3gp, .3gpp, .awb), FLAC (.flac), MP3 (.mp3), MIDI (.mid, .xmf, .mxmf, .rtttl, .rtx, .ota, .imy), Vorbis (.mkv, .webm, .mka, .ogg), PCM (.avi, .wav, .aiff, .aif, .aifc), Opus (.mkv, .webm, .mka, .ogg), ALAC (.m4a), WMA (.wma), DSD...
  • Page 127: Selecting A Network Connection

    Connecting by Wi-Fi Handset supports Wi-Fi (wireless LAN). Access the Internet via a household Wi-Fi connection environment. For Wi-Fi router (manufactured by FON) users, see "Fonルー かんたん設定ガイド" for details. ター Selecting a Network Connection  Automatic Updates for Optimizing Wi-Fi Connection While using Wi-Fi, updates for optimizing connection may be received or applied automatically.
  • Page 128 Wi-Fi Wi-Fi settings open. xperia-xz1_08_Connectivity.docx...
  • Page 129 Wi-Fi is enabled ( Wi-Fi networks are scanned. Available networks appear after scanning.  To disable Wi-Fi, Tap  Tap Wi-Fi network Enter password CONNECT xperia-xz1_08_Connectivity.docx...
  • Page 130 Handset is connected. The password, for a household wireless LAN router, is sometimes found on a sticker on the router  (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected.
  • Page 131: Using Bluetooth

    ® Using Bluetooth Function ® Connect to a Bluetooth -capable wireless phone, etc. for calls or to a hands-free device such as a headset. ®  Enabling Bluetooth Function Hints ® Cannot use Bluetooth ® ® Is handset in Airplane mode? Bluetooth turns off in Airplane mode.
  • Page 132 Bluetooth ® Bluetooth settings open. xperia-xz1_08_Connectivity.docx...
  • Page 133 ® Bluetooth function is enabled ( ® To disable Bluetooth function, Tap  xperia-xz1_08_Connectivity.docx...
  • Page 134: Making Calls While Abroad

    Making Calls while Abroad Carry "世界対応ケータイ海外ご利用ガイド" (Japanese guide) overseas. International Calls to Japan and Other Countries from Abroad   Calls to Landline Phones/Cell Phones in Country of Stay International Calls to Japan and Other Countries from Abroad In Home Screen, (Apps) (Phone) Phone opens.
  • Page 135 Call window opens. Touch & Hold xperia-xz1_09_Global Services.docx...
  • Page 136 "+" is entered. Enter country code then other party number (omit first 0) Do not omit first 0 from phone numbers when dialing Italy (39).  xperia-xz1_09_Global Services.docx...
  • Page 137 Handset dials number. Call begins when other party answers. Calls to Landline Phones/Cell Phones in Country of Stay Place calls the same way you would within Japan. Do not enter country code or omit first 0 from phone numbers.  In Home Screen, (Apps) (Phone)
  • Page 138 Call window opens. Tap dialpad to enter the other party's number xperia-xz1_09_Global Services.docx...
  • Page 139 Call option selection opens. Call to local xperia-xz1_09_Global Services.docx...
  • Page 140 Handset dials number. Call begins when other party answers. xperia-xz1_09_Global Services.docx...
  • Page 141: Handset Settings

    Handset Settings Handset Settings  Handset Settings In Home Screen, (Apps) (Settings) to customize operation of handset functions. Handset settings include the following items. Item Description Set Wi-Fi connection. Wi-Fi ® Set Bluetooth connection. Bluetooth Check mobile data traffic and set limit. Data usage Set to connect PC etc.
  • Page 142 In Home Screen, (Apps) (Settings) Handset settings open. Set items Setting is complete. xperia-xz1_10_Handset Settings.docx...
  • Page 143 Wi-Fi Settings Wi-Fi  Wi-Fi In Home Screen, (Apps) (Settings) Wi-Fi xperia-xz1_10_Handset Settings.docx...
  • Page 144 Wi-Fi settings open. Wi-Fi is enabled ( xperia-xz1_10_Handset Settings.docx...
  • Page 145 To disable Wi-Fi, Tap  Tap Wi-Fi network Enter password CONNECT Handset is connected. The password, for a household wireless LAN router, is sometimes found on a sticker on the router  (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider.
  • Page 146: Wireless And Networks

    Wireless & Networks More  More Set functions for wireless and networks.Settings can be made for the following items. Item Description Disable all functions that emit signals. Handset Airplane mode stays powered on. Use handset as Wi-Fi router to access Internet Tethering &...
  • Page 147 More More settings open. Set items Setting is complete. xperia-xz1_10_Handset Settings.docx...
  • Page 148 Notifications Notifications  Notifications In Home Screen, (Apps) (Settings) Notifications xperia-xz1_10_Handset Settings.docx...
  • Page 149 Notifications opens. Set items Setting is complete. xperia-xz1_10_Handset Settings.docx...
  • Page 150: Sound Settings

    Sound Settings Sound  Sound Set ringtone, touch sounds, etc. Settings can be made for the following items. Item Description Set for sound. Audio settings Set sound quality etc. when connecting Accessory settings accessories. Adjust Media volume, Alarm volume, Ring Media volume/Alarm volume/Ring volume volume, and Notification sound.
  • Page 151 Sound xperia-xz1_10_Handset Settings.docx...
  • Page 152 Set items Setting is complete. xperia-xz1_10_Handset Settings.docx...
  • Page 153: App Settings

    App Settings Apps  Apps Manage or delete installed applications. In Home Screen, (Apps) (Settings) Apps xperia-xz1_10_Handset Settings.docx...
  • Page 154 Apps list opens. Tap items Check applications. xperia-xz1_10_Handset Settings.docx...
  • Page 155: Account & Sync Settings

    Account & Sync Settings Accounts & sync  Accounts & sync Create/add accounts and sync accounts. In Home Screen, (Apps) (Settings) Accounts & sync xperia-xz1_10_Handset Settings.docx...
  • Page 156 Accounts & sync window opens Add account Add account window opens. xperia-xz1_10_Handset Settings.docx...
  • Page 157 Select account to add Follow onscreen instructions Account is added. Setting Applications to Sync for Each Account In Accounts & sync, Tap type of account to set Tap account Tap sync item Tap item to toggle on ( )/off ( ...
  • Page 158: Specifications

    Specifications Handset   TV Antenna Cable (SODAB1) Handset Item Description Approx. 72 × 146 × 8.1 mm Dimensions (W x H x D) Approx. 161 g Weight 3G: Approx. 1890 minutes Continuous Talk Time GSM: Approx. 760 minutes 4G (LTE): Approx. 1710 minutes 3G: Approx.
  • Page 159: Customer Service

    Customer Service For SoftBank handset or service information, call General Information. For repairs, call Customer Assistance.  SoftBank Customer Support Smartphone Technical Support Center  SoftBank Global Call Center  SoftBank Customer Support General Information From a SoftBank handset, dial toll free at 157 From a landline/IP phone, dial toll free at 0800-919-0157 Customer Assistance (Repairs/Lost Handsets) From a SoftBank handset, dial toll free at 113...
  • Page 160: Safety Precautions

    Safety Precautions Read safety precautions before using handset. Observe precautions to avoid injury to self or others, or damage to property. Safety Precautions  Handset, TV Antenna Cable, Desktop Holder (Optional Accessory), AC Charger (Commercially  Available) Handset  Desktop Holder (Optional Accessory), AC Charger (Commercially Available) ...
  • Page 161 their meanings before reading on. Mark Descriptions Prohibited actions Disassembly prohibited Exposure to liquids prohibited Use with wet hands prohibited Compulsory actions Unplug AC Charger from outlet Handset, TV Antenna Cable, Desktop Holder (Optional Accessory), AC Charger (Commercially Available) Do not use, store, leave in a high temperature or heat accumulating place (e.g. near fire or heater appliances, under kotatsu or bedding, in direct sunlight, inside a sun-heated car, etc.) May cause fire, burns, injury, electric shock, etc.
  • Page 162 Do not charge when handset or related accessory is wet with liquids such as water (drinking water, sweat, sea water, urine of pets, etc.) May cause fire, burns, injury, electric shock, etc. For water resistance, see "Water Resistance/Dustproofing." Do not disassemble, modify, or solder. May cause fire, burns, injury, electric shock, etc.
  • Page 163 Do not cover or wrap with bedding or other cloths while using or charging. May cause fire, burns, etc. Stop charging if not complete when the prescribed charging time has passed. Overcharge may occur resulting in fire, burns, injury, etc. Power off handset or stop charging before entering a gas station or other places where flammable gas or dust may generate.
  • Page 164 May cause fire, burns, injury, electric shock, etc. For water resistance, see "Water Resistance/Dustproofing." Do not allow children to use handset or related accessories in the wrong way. Guardians should supervise use by children. May cause injury, etc. Do not place handset and related accessories within an infants' reach. Infants may swallow handset or related accessories and cause injury, electric shock, etc.
  • Page 165 with clean water and consult a doctor. May cause loss of sight, medical problem, etc. If the internal substance etc. of Display gets into your eyes or mouth, do not rub them; immediately rinse with clean water and consult a doctor. The internal substance etc.
  • Page 166 The radio wave of handset may affect electronic devices of the aircraft. For use in hospitals, follow the medical facility's instructions. Power off handset in a place where its use is prohibited. Handset use may affect electronic devices or other electronic medical equipment. Always keep handset away from your ear when calling hands free, ringing for incoming calls, or during standby.
  • Page 167 handset. Touching the broken or exposed part may cause burns, injury, electric shock, etc. If Internal Battery leaks or has an unusual smell, immediately stop using, and keep away from fire. The leaked fluid may catch on fire causing ignition, explosion, etc. Do not allow a pet, etc.
  • Page 168 If the internal substance gets into your eyes or mouth, or contacts your skin or clothes, immediately rinse with clean water. Also, in case it gets into your eyes or mouth, immediately consult a doctor after rinsing. Before using handset in a car, check with the car manufacturer or dealer for information about the effects of radio waves.
  • Page 169 Do not use AC Charger (commercially available), Desktop Holder (optional accessory) in a humid place such as bath rooms, etc. May cause fire, burns, electric shock, etc. If thunder is audible, do not touch AC Charger (commercially available). May cause electric shock, etc. Do not short circuit Charging Terminals when it is connected to a power outlet.
  • Page 170 Desktop Holder (optional accessory) with wet hands. May cause fire, burns, electric shock, etc. Use with specified power supply and voltage. Also, use AC Charger for global use (commercially available) when charging overseas. Using the incorrect power supply and voltage may cause fire, burns, electric shock, etc. AC Charger: 100V AC (Household AC power outlet only) AC Charger for global use: 100V to 240V AC (Household AC power outlet only) Wipe off dust on the power plug.
  • Page 171 Keeping the power plug connected may cause fire, burns, injury, electric shock, etc. If liquid such as water (drinking water, sweat, seawater, urine of pets, etc.) gets inside, immediately disconnect the power plug from an outlet. May cause fire, burns, electric shock, etc. When cleaning, disconnect the power plug from an outlet.
  • Page 172: Material List

    When using electronic medical equipment (other than implanted cardiac pacemakers/defibrillators) outside medical facilities, check with the equipment vendor or distributor for information about the effects of radio waves. Handset radio waves may affect electronic medical equipment. Disable handset transmissions (e.g. airplane mode) or power off handset when it is difficult to keep a distance of at least 15 cm away from others such as in a crowd.
  • Page 173 PET resin/- mark sticker Silicone rubber/- Rubber gasket of SIM Card/SD Card Slot Cover Polyacetal resin/- SIM Card/SD Card Tray TV Antenna Cable (SODAB1)  Part Material/Surface Treatment Polypropylene resin/- Headphone connector (top surface), connector plug (top surface) Elastomer resin/- Headphone connector (body, cable), connector plug (body) Brass/Gold plating...
  • Page 174: Important Product Information

    Important Product Information  Handset, SIM Card, TV Antenna Cable, Desktop Holder (Optional Accessory), AC Charger (Commercially Available) Charging  Touchscreen  Earpiece/Speaker   Fingerprint Authentication Technical Conformity  Forcibly Powering Off  Handset, SIM Card, TV Antenna Cable, Desktop Holder (Optional Accessory), AC Charger (Commercially Available) Do not get wet.
  • Page 175 Storing handset with full-charged or insufficient battery level deteriorates battery performance. It is  recommended to store handset with 40% battery level. Turning off by pressing Power Key ( ) does not shut off handset from power source completely.  Unplug AC Charger power plug to completely turn it off.
  • Page 176: Fingerprint Authentication

    object (nail, ball-point pen, pins, etc.) Touchscreen may not work or malfunction in the following cases:  - Operation with fingernail - Foreign object on Display - Protection sheet or sticker applied on Display - Waterdrop or dew condensation on Display - Operation with fingers wet or sweaty - Operation under water Although Display is made with hardened and shatterproof glass, touching scattered or exposed...
  • Page 177: Technical Conformity

    Personal authentication and identification are not completely guaranteed by fingerprint  authentication technology. Note that SoftBank Corp. is not liable for any damage incurred due to misuse by a third party or due to handset being unable to be used. Precautions on Fingerprint Sensor - Do not hit or apply strong impact.
  • Page 178: Notes On Using Bluetooth

    ® Bluetooth /Wi-Fi (WLAN) Frequencies  ®  Notes on Using Bluetooth Devices Reception Interference Caused by Wi-Fi (WLAN) Devices  Wi-Fi (WLAN)  Notes on Using 2.4 GHz Devices  Notes on Using 5 GHz Devices  ®  Reception Interference Caused by Bluetooth Devices Frequencies...
  • Page 179 low power radio stations (radio stations requiring no license) and amateur radio stations (hereinafter referred to as "another station.") ® Before using handset Bluetooth function, confirm that premises radio stations, specified low  power radios and amateur radios are not in use nearby. In the event of handset causing harmful radio wave interference with "another station,"...
  • Page 180: Notes On Using 2.4 Ghz Devices

    Notes on Using 2.4 GHz Devices WLAN devices operate on the same frequency band used by home electric appliances such as microwave ovens, industrial, scientific and medical equipment, premises radio stations for identifying mobile units used in the manufacturing lines of plants (radio stations requiring a license), specified low power radio stations (radio stations requiring no license) and amateur radio stations.
  • Page 181: Water Resistance/Dustproofing

    Water Resistance/Dustproofing Handset complies with IPX5 , IPX8 water resistance standards and IP6X dustproof standard with SIM Card/SD Card Slot Cover firmly closed. 1 Protection against water jet (at 12.5 L/minute from every direction from a distance of approximately 3 m for over 3 minutes through 6.3 mm nozzle) 2 Protection against seepage when slowly submerged in still tap water at room temperature to depth of 1.5 m for 30 minutes 3 Protection against dust ingress when being placed in an apparatus with grit and dust...
  • Page 182 Do not get any liquid other than room temperature tap water on handset, or soak it in such liquid.  Firmly close SIM Card/SD Card Slot Cover. Even a fine particle (one hair, one grain of sand, tiny  fiber, etc.) put between the port contact surfaces may allow water or dust to ingress. Do not push Earpiece/Speaker, Mic, Speaker, Second Mic, Headphone Port, or USB Type-C Port ...
  • Page 183 Do not connect earphones, etc. to handset that is wet with water. May cause malfunction.  Do not use handset when External Device Port is wet or dusty. May lose water resistance, cause  electric shock, short circuit, fire, or burns. Do not leave handset in a humid place for a long time.
  • Page 184 Wipe off water drained from handset with clean cloth etc. Turn Earpiece/Speaker, Mic/Speaker, Second Mic, Headphone Port, USB Type-C Port, Power  Key/Screen Lock Key/Fingerprint Sensor, Volume Key/Zoom Key (Up or Down) and SIM Card/SD Card Slot Cover face down onto cloth etc. to drain water. Turn upside down and wipe off.
  • Page 185 Charging Check the following while and after charging. While charging, check that handset is not wet. Never charge while handset is wet.  Packaged accessories are not water resistant/dustproof.  Never connect USB Type-C connector when handset or AC Charger is wet. Handset provides ...
  • Page 186: End User License Agreement

    It can be terminated by transferring your rights to the Device to a third party in writing. Failure to comply with any of these terms and conditions will terminate the license immediately. Sony Mobile and its third party suppliers and licensers retain all rights, titles and interest in and to the Software.
  • Page 187: Export Controls And Regulations

    Export Controls and Regulations Export Controls and Regulations  Export Controls and Regulations The products and accessories may be subject to the application of the Foreign Exchange and Foreign Trade Act and other related laws and regulations in Japan. In addition, the Export Administration Regulations (EAR) of the United States may be applicable. In cases of exporting or reexporting the products and accessories, customers are requested to follow the necessary procedures at their own responsibility and cost.
  • Page 188: Intellectual Property Rights

    Intellectual Property Rights Copyrights and Portrait Rights   Trademarks Copyrights and Portrait Rights Copyrighted contents you recorded or obtained from sites or Internet home pages using this product by downloading or other means, such as documents, images, music data, software, are prohibited from reproduction, transformation and transmission over public lines without consent of the copyright holders, unless intended for personal use or any other purpose permitted by law.
  • Page 189 Qualcomm Quick Charge is a trademark of Qualcomm Incorporated. All Qualcomm Incorporated marks are used with permission. ® Bluetooth is a registered trademark of Bluetooth SIG, Inc., and Sony Mobile Communications is  licensed to use them. Wi-Fi Protected Setup, Wi-Fi Protected Setup logo, WPA, Wi-Fi Direct and Wi-Fi CERTIFIED ...
  • Page 190 FeliCa is a contactless IC card technology developed by Sony Corporation.  FeliCa is a registered trademark of Sony Corporation. is a registered trademark of FeliCa Networks, Inc. is a trademark or registered trademark of NFC Forum, Inc. in the US and other countries.
  • Page 191 VCCI VCCI  VCCI Handset complies with technical standards based on VCCI RULES FOR VOLUNTARY CONTROL MEASURES and the mark of conformity is depicted electronically on the screen. xperia-xz1_12_Safety Precautions.docx...

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