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OWNER'S MANUAL

SIDE BY SIDE

REFRIGERATOR
Please read this owner's manual thoroughly before operating and keep it
handy for reference at all times.
LSSB2692** / LSSB2696**
MFL67262507_Rev.04
Copyright © 2016 - 2017 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG LSSB2692 Series

  • Page 1: Side By Side

    OWNER’S MANUAL SIDE BY SIDE REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. LSSB2692** / LSSB2696** www.lg.com Copyright © 2016 - 2017 LG Electronics Inc. All Rights Reserved. MFL67262507_Rev.04...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SAFETY IMPORTANT SAFETY INSTRUCTIONS INSTRUCTIONS When Connecting the Power When Using the Refrigerator PRODUCT Product Overview OVERVIEW OPERATION Starting Adjusting the Temperatures and Functions Control Panel Shelf Freezer Door Bin Dairy Corner Adjustable Door Bin Refrigerator Gallon Bin Refrigerator/Freezer Drawers Upper/Lower Drawer Covers Replacing the Water Filter...
  • Page 4: Safety Important Safety Instructions

    Safety Instructions IMPORTANT SAFETY INSTRUCTIONS This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, or CAUTION.
  • Page 5: Instructions When Connecting The Power

    Safety Instructions WARNING TIP-OVER HAZARD Use two or more people to move and install the refrigerator. To prevent the refrigerator from tipping over, install anti-tip brackets (provided). Failure to follow the refrigerator installation instructions can result in serious injury or death. WARNING This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
  • Page 6 Safety Instructions Unplug the power cord or turn off the power when cleaning or moving the refrigerator. • Failure to do so may cause electric shock or injury. • Press the POWER button for 3 seconds to turn off the power at display panel. Do not pull out the cord or touch the power plug with wet hands.
  • Page 7: When Using The Refrigerator

    Safety Instructions 2. When Using the Refrigerator Do not place heavy or dangerous objects on the refrigerator. Opening or closing the door may cause objects to fall, resulting in injury, fire, or electric shock. Do not install the refrigerator in a damp location or where it will be exposed to running water.
  • Page 8 Safety Instructions Do not use combustible sprays (including cooking sprays, oils and other aerosol products) on or near the refrigerator. Doing so may cause a fire. Do not install the refrigerator near a gas stove, water heater or other source of ignition that may possibly leak gas.
  • Page 9 Safety Instructions When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside. Child entrapment generally results in death by suffocation. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction...
  • Page 10 Safety Instructions CAUTION Do not insert hands into the ice bucket or the ice dispenser. Doing so may cause injury. Do not touch food or containers in the freezer with wet hands. Doing so may cause frostbite. Do not put ice in a thin crystal cup or ceramic ware. The glass may shatter and present a hazard.
  • Page 11 Safety Instructions Close the door carefully when children are near. Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Do not put live animals into the refrigerator. SAVE THESE INSTRUCTIONS...
  • Page 12: Product Overview

    Product Overview Product Overview Freezer Refrigerator Compartment Compartment LED Display Top Cover Control Panel Filter Automatic Dairy Corner Icemaker Shelf Shelf Adjustable door bin LED Lamp LED Lamp Shelf Shelf Adjustable door bin Drawer (3) Drawer(3) Gallon bin Door Bin Lower Cover...
  • Page 13: Operation

    Operation Starting When the refrigerator is first installed, allow it to stabilize at normal operating temperatures for 2-3 hours prior to filling it with fresh or frozen foods. If operation is interrupted, wait 5 minutes before restarting. Adjusting the Temperatures and Functions LED Display Control Panel Dispenser Control Panel Dispenser Lamp (hidden)
  • Page 14: Control Panel

    Operation Control Panel LED Display Control Panel The Power button turns off all electrical power to the unit. Power Press and hold the Power button for 3 seconds to turn off the power. When the power is off, the indicator light is off. There is no need to turn off power at the circuit breaker or wall receptacle.
  • Page 15 Operation The Door Alarm sounds three times at 30-second intervals when a compartment Door Alarm door is left open for more than 60 seconds. The alarm stops sounding when the door is closed. Press the Door Alarm button once to activate or deactivate the door alarm function.
  • Page 16 Operation Dispenser Control Panel Use the Wi-Fi button with the LG Smart Refrigerator smart phone app to connect Wi-Fi the refrigerator to a home Wi-Fi network. Refer to the Smart Features section of the manual for information on the initial setup of the application.
  • Page 17 Operation NOTE • Hold the glass or other container in place for a couple of seconds after dispensing ice or water to catch the last few cubes or drops. The dispenser is designed to not operate while either refrigerator door is open. CAUTION •...
  • Page 18 Operation How to remove Remove and reinstall the • Grip the handle as shown in the figure 1. ice storage bin • Lift the lower part slightly • Take the Ice Storage bin out slowly Cover • Lift up the cover figure 1   Watch the hooks inside of cover.
  • Page 19 Operation Throw away the first few batches of ice (about 24 cubes) and water CAUTION (about 7 glasses) first made after refrigerator installation. The first ice and water may include particles or odor from the feed water pipe or feed water box. This is also necessary if the refrigerator has not been used for a long time.
  • Page 20: Shelf

    Operation Shelf The shelves in the refrigerator are adjustable to meet individual storage needs. Disassembling 1. Lift the front of the shelf slightly. 2. While supporting the shelf, tilt it and pull it out. Reassembling Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height.
  • Page 21: Dairy Corner

    Operation Dairy Corner Use to store dairy goods like butter and cheese. Disassembling To remove the dairy corner, simply lift it up and pull straight out. ► Close the dairy corner completely after use. The refrigerator door may not close properly if the dairy corner is left open.
  • Page 22: Refrigerator Gallon Bin

    Operation Refrigerator Gallon Bin For storing larger containers, such as gallons of milk. Disassembling Hold the bin with both hands, lift up and pull out. Reassembling Hold the bin with both hands and click it into place, one side at a time. Refrigerator/Freezer Drawers For convenient storage of items like fruits, vegetables and packaged frozen food.
  • Page 23: Upper/Lower Drawer Covers

    Operation Upper/Lower Drawer Covers Disassembling 1. Lift the front of the cover slightly, then lift the back of the cover from below. 2. Pull the cover forward firmly. 3. Tilt the cover up 45° and remove it. The cover is reassembled in the reverse order. CAUTION Never wash the inside accessories of the appliance in the dishwasher.
  • Page 24 • To purchase a replacement water filter: - Visit your local dealer or distributor - Web: Find Parts & Accessories from Support section of lg.com - Call : 1-800-243-0000 (USA), 1-888-542-2623 (Canada) • Part number of the replacement water filter: ADQ36006101...
  • Page 25: Storing Food

    Storing Food Food Storage Guide (Refer to the Product Overview for identification of parts.) Freezer Store various frozen foods such as meat, fish, ice cream, frozen snacks, etc. Compartment Shelf Freezer • Store small packed frozen food. Compartment • The temperature in the door bins is likely to increase as the door opens;...
  • Page 26 Storing Food Food storage guide • Store fresh food in the refrigerator compartment. How food is frozen and thawed is an important factor in maintaining its freshness and flavor. • Do not store food that spoils quickly, such as bananas and melons, at low temperatures.
  • Page 27: Smart Functions

    The Smart ThinQ application allows you to communicate with the appliance using a smartphone. Installing Smart Search for the LG Smart ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the ThinQ Application application.
  • Page 28 Smart Functions Wireless LAN Model LCW-003 module Specifications Frequency Range 2412 to 2462 MHz IEEE 802.11b: 17.56 dBm Output Power (Max) IEEE 802.11g: 25.53 dBm IEEE 802.11n: 25.29 dBm FCC Notice • For transmitter module contained in this product This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 29 Information copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
  • Page 30: Smart Diagnosis™ Function

    Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application.
  • Page 31: Care And Maintenance

    Replacing LED Check to make sure that the LED lamp is turned on. Lighting - LED lamp is not a user-serviceable item. If the LED array fails, contact LG Electronics call center for service.
  • Page 32: Cleaning

    Care and Maintenance Cleaning Keep the refrigerator clean to prevent undesirable odors. Wipe up spilled food immediately, since it may acidify and stain plastic surfaces if allowed to settle. WARNING Always unplug the refrigerator prior to cleaning. Wipe up excess moisture with a sponge or cloth to prevent water or liquid from getting into any electrical part and causing an electric shock.
  • Page 33: Troubleshooting Guide

    Care and Maintenance Troubleshooting Guide COOLING Before conducting troubleshooting, make sure that the following basic requirements are met: Service Flow 0.5 gpm (1.9 lpm) Water Supply Potable Water Water Pressure 20-120 psi (138 - 827 kPa) Operating Ambient Temperature Limits 33°F - 100°F (0.6 °C - 38 °C) Electrical Ratings 115 Volts, 60 Hz, AC only, and fused...
  • Page 34 Care and Maintenance Problem Possible Causes Solutions Cooling System Refrigerator is replacing an older Modern refrigerators require more runs too much. model. operating time but use less energy due to more efficient technology. Refrigerator was recently plugged The refrigerator will take up to 24 hours to in or power restored.
  • Page 35 Care and Maintenance Problem Possible Causes Solutions Refrigerator or Refrigerator was recently installed. It may take up to 24 hours for each Freezer section is compartment to reach the desired too warm. temperature. Air vents are blocked. Rearrange items to allow air to flow throughout the compartment.
  • Page 36 Care and Maintenance Problem Possible Causes Solutions Interior moisture Doors are opened often or for long When the doors are opened often or for buildup. periods of time. long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
  • Page 37 Care and Maintenance COOLING/ICE & WATER Problem Possible Causes Solutions Food is freezing Food with high water content was Rearrange items with high water content in the refrigerator placed near an air vent. away from air vents. compartment. Refrigerator temperature control is If the temperature is too cold, adjust the set incorrectly.
  • Page 38 Care and Maintenance Problem Possible Causes Solutions Icemaker is not Demand exceeds ice storage The icemaker will produce approximately making enough capacity. 100 cubes in a 24 hour period. ice. House water supply is not Connect the refrigerator to a cold water connected, valve is not turned on supply with adequate pressure and turn the fully, or valve is clogged.
  • Page 39 Care and Maintenance ICE & WATER Problem Possible Causes Solutions Icemaker is not Doors are opened often or for long If the doors of the unit are opened often, making enough periods of time. ambient air will warm the refrigerator ice (continued).
  • Page 40 Care and Maintenance Problem Possible Causes Solutions Not dispensing Unable to hear the sound of ice In the control panel, select the modes for ice. coming out? cubed ice and crushed ice alternately to dispense the ice. Doors are not closed completely. Ice will not dispense if any of the refrigerator doors are left open.
  • Page 41 Care and Maintenance Problem Possible Causes Solutions Icemaker is not Refrigerator was recently installed It may take up to 24 hours for each making ice. or icemaker recently connected. compartment to reach the desired temperature and for the icemaker to begin making ice.
  • Page 42 Care and Maintenance Problem Possible Causes Solutions Not dispensing New installation or water line Dispense 2.5 gallons of water (flush for water. recently connected. approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 43 Care and Maintenance Problem Possible Causes Solutions Ice has bad taste Water supply contains minerals A water filter may need to be installed to or odor. such as sulfur. eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies.
  • Page 44 Care and Maintenance Problem Possible Causes Solutions Water has bad Water supply contains minerals A water filter may need to be installed to taste or odor. such as sulfur. eliminate taste and odor problems. Water filter has been exhausted. It is recommended that you replace the water filter: •...
  • Page 45 Care and Maintenance NOISE Problem Possible Causes Solutions Clicking The defrost control will click when Normal Operation the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. Rattling Rattling noises may come from the Normal Operation...
  • Page 46 Care and Maintenance Problem Possible Causes Solutions Vibrating If the side or back of the refrigerator To eliminate the noise, make sure that the is touching a cabinet or wall, some sides and back cannot vibrate against any of the normal vibrations may make wall or cabinet.
  • Page 47 Care and Maintenance PARTS & FEATURES Problem Possible Causes Solutions Doors will not Food packages are blocking the Rearrange food containers to clear the door close correctly or door open. and door shelves. pop open. Ice bin, crisper cover, pans, Push bins all the way in and put crisper shelves, door bins, or baskets are cover, pans, shelves and baskets into their...
  • Page 48: Before Calling For Service

    Care and Maintenance Before Calling for Service The following occurrences are normal. Occurrence Solution Noise Ticking or clicking sound This is the sound of various parts expanding/contracting or various control devices operating depending on the temperature change within the refrigerator. Whirring or motor sound This is the sound of compressor or fan operating when the operation of the refrigerator is starting or ending.
  • Page 49: Performance Data Sheet

    Performance Data Sheet Model: ADQ36006108-S Use Replacement Cartridge: ADQ36006108 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.
  • Page 51 Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S.
  • Page 52 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc.
  • Page 53 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding.
  • Page 54 Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
  • Page 55 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 56 If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 57 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to...
  • Page 59 LG Customer Information Center For inquiries or comments, visit www.lg.com or call; 1-800-243-0000 USA, Consumer User 1-888-865-3026 USA, Commercial User 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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Lssb2696 series

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