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Troubleshooting Guide
Before conducting troubleshooting, make sure that the following basic requirements
are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient Temperature Limits
Electrical Ratings
Problem
Refrigerator and
The refrigerator control is set to
Freezer section
OFF (some models).
are not cooling.
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
32
COOLING
Possible Causes
Care and Maintenance
0.5 gpm (1.9 lpm)
Potable Water
20-120 psi (138 - 827 kPa)
33°F - 100°F (0.6 °C - 38 °C)
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
Solutions
Turn the control ON. Refer to the Setting
the Controls section for proper temperature
settings.
Demo Mode allows the lights and control
display to work normally while disabling
cooling to save energy while on the
showroom floor. Refer to the Setting the
Controls section for instructions on how to
disable Demo Mode.
During the defrost cycle, the temperature of
each compartment may raise slightly. Wait
30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
If the refrigerator was stored for a long time
or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours
before connecting it to power.
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