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User Manual of 89XX-R Series NVR User Manual About this Manual This Manual is applicable to Network Video Recorder (NVR). The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
User Manual of 89XX-R Series NVR Regulatory Information FCC Information FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
User Manual of 89XX-R Series NVR Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
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User Manual of 89XX-R Series NVR Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. •...
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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. The figures in the manual are for reference only. This manual is applicable to the models listed in the following table. Series Model Type LTN8932-R LTN89XX-R LTN8964-R Network Video Recorder...
User Manual of 89XX-R Series NVR Product Key Features General Connectable to network cameras, network dome and encoders. Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
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User Manual of 89XX-R Series NVR Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording. Searching record files and captured pictures by events (alarm input/motion detection). Tag adding for record files, searching and playing back by tags. Locking and unlocking record files.
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User Manual of 89XX-R Series NVR TCP/IP protocol, DHCP, DNS, DDNS, NTP, IP PORTAL, SMTP, SNMP, NFS, and iSCSI are supported. TCP, UDP and RTP for unicast. Auto/Manual port mapping by UPnP Extranet access by HiDDNS. Support access by PT Cloud Remote web browser access by HTTPS ensures high security.
User Manual of 89XX-R Series NVR TABLE OF CONTENTS Product Key Features............................6 Chapter 1 Introduction ........................13 Front Panel ............................ 14 IR Remote Control Operations ....................... 16 USB Mouse Operation ........................20 Input Method Description ......................21 Rear Panel ............................22 Chapter 2 Getting Started .......................
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User Manual of 89XX-R Series NVR Configuring Recording/Capture Schedule ..................65 Configuring Motion Detection Recording and Capture ..............69 Configuring Alarm Triggered Recording and Captur ..............71 Manual Recording and Continuous Capture .................. 73 Configuring Holiday Recording and Capture .................. 74 Configuring Redundant Recording and Capture ................
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User Manual of 89XX-R Series NVR Setting Alarm Response Actions ....................124 Triggering or Clearing Alarm Output Manually ................127 Chapter 9 VCA Alarm ........................128 Line Crossing Detection ....................... 129 Intrusion Detection ........................131 People Gathering Detection ......................133 Chapter 10 VCA Search ........................
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User Manual of 89XX-R Series NVR 14.3 Importing/Exporting IP Camera Info.................... 181 14.4 Importing/Exporting Configuration Files ..................182 14.5 Upgrading System ........................183 14.5.1 Upgrading by Local Backup Device ..................183 14.5.2 Upgrading by FTP ....................... 183 14.6 Restoring Default Settings ......................185 Chapter 15 Others ..........................
User Manual of 89XX-R Series NVR 1.1 Front Panel Figure 1. 1 89XX-R Series Table 1. 1 Panel Description Name Function Description ALARM Turns red when a sensor alarm is detected. READY Turns blue when the device is functioning properly. Turns blue when device is controlled by an IR remote.
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User Manual of 89XX-R Series NVR Name Function Description Turns audio on/off in the playback mode. Enters the playback mode. PLAY/AUTO Automatically scans in the PTZ control menu. ZOOM+ Zooms in the PTZ camera in the PTZ control setting. Adjusts focus in the PTZ Control menu. A/FOCUS+ Switches between input methods (upper and lower case alphabet, symbols and numeric input).
User Manual of 89XX-R Series NVR Name Function Description Cycles through different channels in live view mode. Jumps 30s forward/backward in video files in the playback mode. Controls the movement of the PTZ camera in PTZ control mode. Long press the button for more than 3 seconds to turn on/off POWER ON/OFF the NVR.
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User Manual of 89XX-R Series NVR Remote Control - Unpairing (Disabling) an IR Remote from a DVR To unpair an IR Remote from a DVR so that the unit cannot control any DVR functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the DVR.
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User Manual of 89XX-R Series NVR name/password prompt. Press the Enter button (12) to display the on-screen keyboard. Input the user name. Press the Enter button (12) to accept input and dismiss the on-screen keyboard. Use the Down Arrow button (12) to move to the “Password” field. Input password (use on-screen keyboard or numeric buttons (3) for numbers).
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User Manual of 89XX-R Series NVR Steps: Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls. Press the DEV button on the remote control.
User Manual of 89XX-R Series NVR 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.
User Manual of 89XX-R Series NVR 1.4 Input Method Description Figure 1. 2 Soft Keyboard (1) Figure 1. 3 Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1. 4 Description of the Soft Keyboard Icons Icon Description Icon Description...
User Manual of 89XX-R Series NVR 1.5 Rear Panel Figure 1. 4 89XXK-R Series Table 1. 5 Panel Description Name Description LAN1/LAN2 Interface 2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interfaces provided. LINE IN RCA connector for audio input. AUDIO OUT 2 RCA connectors for audio output.
User Manual of 89XX-R Series NVR 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.
User Manual of 89XX-R Series NVR 2.2 Activating Your Device Purpose: For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, IP PORTAL or Client Software. Steps: 1.
User Manual of 89XX-R Series NVR Figure 2. 3 Warning Dialog Box 2.3 Using Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 4. Figure 2. 4 Start Wizard Interface Operating the Setup Wizard: 1.
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User Manual of 89XX-R Series NVR Figure 2. 5 Date and Time Settings 3. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown in the following figure. Figure 2. 6 Network Setting Two self-adaptive 10M/100M/1000M network interfaces provided, and two working modes are configurable: multi-address and network fault tolerance.
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User Manual of 89XX-R Series NVR Figure 2. 7 Advanced Network Parameters 5. Click Next button after you configured the basic network parameters. Then you will enter the Advanced Network Parameter interface. You can enable UPnP, DDNS and set other ports according to your need. Figure 2.
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User Manual of 89XX-R Series NVR Figure 2. 9 Array Management 7. Click Next button to enter the Array Management window. Figure 2. 10 Array Management 8. Click Next button after you configured the network parameters, which takes you to the HDD Management window Figure 2.
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User Manual of 89XX-R Series NVR 9. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 10. Click Next button. You enter the Adding IP Camera interface. 11. Click Search to search the online IP Camera and the Security status shows whether it is active or inactive. Before adding the camera, make sure the IP camera to be added is in active status.
User Manual of 89XX-R Series NVR 2.4 Login and Logout 2.4.1 User Login Purpose: If NVR has logged out, you must login the device before operating the menu and other functions. Steps: 1. Select the User Name in the dropdown list. Figure 2.
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User Manual of 89XX-R Series NVR Figure 2. 16 Logout 2. Click Logout. After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name and password to unlock the system.
User Manual of 89XX-R Series NVR 2.5 Adding and Connecting the IP Cameras 2.5.1 Activating the IP Camera Purpose: Before adding the camera, make sure the IP camera to be added is in active status. Steps: 1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera> Camera to enter the IP camera management interface.
User Manual of 89XX-R Series NVR Figure 2. 19 Set New Password Create New Password: If the admin password is not used, you must create the new password for the camera and confirm it. STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
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User Manual of 89XX-R Series NVR Figure 2. 20 Quick Adding IP Camera Interface Or you can choose to custom add the IP camera by editing the parameters in the corresponding textfiled and then click the Add button to add it. OPTION 2: Select the Add IP Camera option from the right-click menu in live view mode or click Menu>...
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User Manual of 89XX-R Series NVR Figure 2. 22 Selecting Multiple Channels OPTION 3: Steps: On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera (Custom) interface. Figure 2. 23 Custom Adding IP Camera Interface You can edit the IP address, protocol, management port, and other information of the IP camera to be added.
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User Manual of 89XX-R Series NVR Play the live video of the connected Advanced settings of the camera. camera. Show the security status of the camera Upgrade the connected IP camera. Security to be active/inactive or the password strength (strong/medium/weak/risk) For the added IP cameras, the Security status shows the security level of the password of camera: strong password, weak password and risk password.
User Manual of 89XX-R Series NVR 2.5.3 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras. Steps: 1.
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User Manual of 89XX-R Series NVR Figure 2. 28 Password Configuration of the Camera 3. Click OK to save the settings and exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
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User Manual of 89XX-R Series NVR Example: rtsp://192.168.1.55:554/ch1/main/av_stream. Protocol Name: Edit the name for the custom protocol. Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty. Type: The network camera adopting custom protocol must support getting stream through standard RTSP. Transfer Protocol: Select the transfer protocol for the custom protocol.
User Manual of 89XX-R Series NVR 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.
User Manual of 89XX-R Series NVR 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...
User Manual of 89XX-R Series NVR Switch to the single full screen by choosing channel number from the dropdown Single Screen list. Multi-screen Adjust the screen layout by choosing from the dropdown list. Previous Screen Switch to the previous screen. Next Screen Switch to the next screen.
User Manual of 89XX-R Series NVR 3.2.4 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen. Figure 3. 2 Quick Setting Toolbar Instant Playback only shows the record in last five minutes.
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User Manual of 89XX-R Series NVR Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 3. 5 Live View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD. When there are human faces with the specified size detected in the front of the camera, the device will capture the human face and save in HDD.
User Manual of 89XX-R Series NVR 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1.
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User Manual of 89XX-R Series NVR Select a View mode in , including 1/4/6/8/16/25/32/36/64-window division modes are supported depending on different models. Select the small window, and double-click on the channel number to display the channel on the window. You can click button to start live view for all the channels and click to stop all the live view.
User Manual of 89XX-R Series NVR 3.4 Channel-zero Encoding Purpose: Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you.
User Manual of 89XX-R Series NVR 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: 1. Enter the PTZ Settings interface. Menu >Camera>...
User Manual of 89XX-R Series NVR 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place. Steps: 1.
User Manual of 89XX-R Series NVR Steps: 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.
User Manual of 89XX-R Series NVR Figure 4. 5 PTZ Settings 2. Select patrol No. in the drop-down list of patrol. 3. Click the Set button to add key points for the patrol. Figure 4. 6 Key point Configuration 4. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol.
User Manual of 89XX-R Series NVR 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.
User Manual of 89XX-R Series NVR 2. Choose pattern number in the dropdown list. 3. Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it. The movement of the PTZ is recorded as the pattern.
User Manual of 89XX-R Series NVR This function is supported by some certain models. Steps: 1. Enter the PTZ Control interface. Menu > Camera > PTZ Figure 4. 10 PTZ Settings 2. Use the directional button to wheel the camera to the location where you want to set the limit, and click the Left Limit or Right Limit button to link the location to the corresponding limit.
User Manual of 89XX-R Series NVR Figure 4. 11 PTZ Panel - One-touch 3. Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it. You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect.
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User Manual of 89XX-R Series NVR Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time. The undefined preset will be skipped. Park (Patrol 1): The dome starts move according to the predefined patrol 1 path after the park time. Park (Preset 1): The dome moves to the predefined preset 1 location after the park time.
User Manual of 89XX-R Series NVR 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon...
User Manual of 89XX-R Series NVR 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it. (Menu>HDD>General) Figure 5.
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User Manual of 89XX-R Series NVR Video Encode: select the video encoding to H.265 or H.264. Enable H.264+ Mode: check the checkbox to enable. Once enabled, the Max. Bitrate Mode, Max. Bitrate(Kbps) and Max. Bitrate Range Recommend are not configurable. Enabling it helps to ensure the high video quality with a lowered bitrate.
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User Manual of 89XX-R Series NVR The redundant record/capture is used when you want to save the record files or captured pictures in the redundant HDD. You must configure the redundant HDD in HDD settings. The parameters of Main Stream (Event) are read-only. 3.
User Manual of 89XX-R Series NVR 5.2 Configuring Recording/Capture Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure schedule for both recording and capture.
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User Manual of 89XX-R Series NVR Figure 5. 8 Recording Schedule Interface You can click the button to set the accurate time of the schedule. II. To schedule an all-day recording, check the checkbox after the All Day item. Figure 5. 9 Edit Schedule III.
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User Manual of 89XX-R Series NVR Figure 5. 10 Copy Schedule to Other Days V. Click OK to save setting and back to upper level menu. VI. Click Apply in the Record Schedule interface to save the settings. Draw the schedule: Click on the color icons, you can choose the schedule type as continuous or event.
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User Manual of 89XX-R Series NVR Figure 5. 12 Copy Schedule to Other Channels...
User Manual of 89XX-R Series NVR 5.3 Configuring Motion Detection Recording and Capture Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
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User Manual of 89XX-R Series NVR Figure 5. 14 Motion Detection Handling 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu.
User Manual of 89XX-R Series NVR 5.4 Configuring Alarm Triggered Recording and Capture Purpose: Follow the procedure to configure alarm triggered recording or capture. Steps: 1. Enter the Alarm settings interface. Menu> Configuration> Alarm Figure 5. 15 Alarm Settings 2. Click Alarm Input. Figure 5.
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User Manual of 89XX-R Series NVR Figure 5. 17 Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.
User Manual of 89XX-R Series NVR 5.5 Manual Recording and Continuous Capture Purpose: Follow the steps to set parameters for the manual recording and continuous capture. Using manual recording and continuous capture, you need to manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture.
User Manual of 89XX-R Series NVR 5.6 Configuring Holiday Recording and Capture Purpose: Follow the steps to configure the record or capture schedule on holiday for that year. You may want to have different plan for recording and capture on holiday. Steps: 1.
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User Manual of 89XX-R Series NVR 3) Select Mode from the dropdown list. There are three different modes for the date format to configure holiday schedule. 4) Set the start and end date. 5) Click Apply to save settings. 6) Click OK to exit the Edit interface. 3.
User Manual of 89XX-R Series NVR 5.7 Configuring Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. . Steps: 1.
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User Manual of 89XX-R Series NVR Select Record tab. Click More Settings to enter the following interface. Figure 5. 25 Record Parameters Select Camera you want to configure in the drop-down list. Check the checkbox of Redundant Record Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.
User Manual of 89XX-R Series NVR 5.8 Configuring HDD Group for Recording and Capture Purpose: You can group the HDDs and save the record files and captured pictures in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD Figure 5. 26 HDD General 2.
User Manual of 89XX-R Series NVR 5.9 Files Protection Purpose: You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten. 5.9.1 Locking the Recording Files Lock File when Playback Steps: 1.
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User Manual of 89XX-R Series NVR Figure 5. 29 Locked File Management In the File Management interface, you can also click to change it to to unlock the file and the file is not protected. Lock File when Export Steps: 1.
User Manual of 89XX-R Series NVR Figure 5. 31 Export- Search Result 5. Protect the record files. 1) Find the record files you want to protect, and then click the icon which will turn to , indicating that the file is locked. The record files of which the recording is still not completed cannot be locked.
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User Manual of 89XX-R Series NVR Figure 5. 34 HDD General- Editing To edit HDD property, you need to set the storage mode of the HDD to Group. . 3. Set the HDD property to Read-only. 4. Click OK to save settings and back to the upper level menu. You cannot save any files in a Read-only HDD.
User Manual of 89XX-R Series NVR 6.1 Playing Back Record Files 6.1.1 Instant Playback Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Steps: Choose a channel in live view mode and click the button in the quick setting toolbar.
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User Manual of 89XX-R Series NVR Pressing numerical buttons will switch playback to the corresponding channels during playback process. Playback by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. Steps: 1.
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User Manual of 89XX-R Series NVR Figure 6. 4 Playback Interface Click the channel(s) to execute simultaneous playback of multiple channels. Figure 6. 5 Toolbar of Playback indicates the start/end time of the recorded video files. Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames.
User Manual of 89XX-R Series NVR 30s forward 30s reverse Next day Fast forward Previous day Play the time bar in 30 Previous/Next period minutes (default) Time Play the time bar in 1 Play the time bar in 2 hours Scaling hour Play the time bar in 6...
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User Manual of 89XX-R Series NVR Figure 6. 7 Playback by Smart Search 5. Click the status bar to switch to the playback by smart search interface. 6. Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording.
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User Manual of 89XX-R Series NVR Figure 6. 8 Set Result Filter...
User Manual of 89XX-R Series NVR 6.1.4 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA). Steps: 1. Enter the Playback interface. Menu>Playback 2.
User Manual of 89XX-R Series NVR Figure 6. 10 Synch Playback Interface 9. Enter the playback interface. The toolbar in the bottom part of playback interface can be used to control playing process. Figure 6. 11 Interface of Playback by Event You can click button to select the previous or next event.
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User Manual of 89XX-R Series NVR Figure 6. 12 Interface of Playback by Time Click button to add default tag. Click button to add customized tag and input tag name. Max. 64 tags can be added to a single video file. 3.
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User Manual of 89XX-R Series NVR Figure 6. 14 Interface of Playback by Tag You can enter keyword in the textbox to search the tag on your command. 3. Click button to play back the selected tag file. You can click the Back button to back to the search interface. Figure 6.
User Manual of 89XX-R Series NVR 6.1.6 Playing Back by Sub-periods Purpose: The video files can be played in multiple sub-periods simultaneously on the screens. Steps: 1. Enter Playback interface. Menu>Playback 2. Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods Playback interface.
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User Manual of 89XX-R Series NVR Figure 6. 17 System Log Search Interface 3. Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up. Figure 6.
User Manual of 89XX-R Series NVR Figure 6. 19 Interface of Playback by Log 6.1.8 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Tag Search interface. Menu>Playback 2.
User Manual of 89XX-R Series NVR 6.1.9 Playing Back Pictures Purpose: The captured pictures stored in the HDDs of the device can be searched and viewed. Steps: 1. Enter Playback interface. Menu>Playback 2. Select Picture from the drop-down list in the upper-left corner of the page to enter the Picture Playback interface.
User Manual of 89XX-R Series NVR 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: • Using a Mouse: Go to Playback interface.
User Manual of 89XX-R Series NVR a required thumbnail to enter the full-screen playback. The thumbnail view is supported only in the 1X single-camera playback mode. 6.2.3 Fast View You can hold the mouse to drag on the time bar to get the fast view of the video files. Steps: 1.
User Manual of 89XX-R Series NVR Figure 6. 25 Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 6.2.5 File Management You can manage the video clips, captured pictures in playback, locked files and tags you have added in the playback mode.
User Manual of 89XX-R Series NVR 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button. The time duration of record files on a specified channel cannot exceed one day.
User Manual of 89XX-R Series NVR Stay in the Exporting interface until all record files are exported. Figure 7. 3 Export Finished 4. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7.
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User Manual of 89XX-R Series NVR Figure 7. 5 Normal Video Search for Backup 4. Select video files or pictures from the Chart or List to export. Click to play the record file if you want to check it. Check the checkbox before the record files you want to back up. The size of the currently selected files is displayed in the lower-left corner of the window.
User Manual of 89XX-R Series NVR Figure 7. 7 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. Figure 7. 8 Export Finished The backup of video files using USB writer or SATA writer has the same operating instructions.
User Manual of 89XX-R Series NVR Figure 7. 9 Event Search for Backup 4. Set search condition and click Search button to enter the search result interface. The matched video files are displayed in Chart or List display mode. 5. Select video files from the Chart or List interface to export. Figure 7.
User Manual of 89XX-R Series NVR 1. Enter Playback interface. Please refer to Chapter 6.1 Playing Back Record Files. 2. During playback, use buttons in the playback toolbar to start or stop clipping record file(s); or use the button to capture pitcures. 3.
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User Manual of 89XX-R Series NVR 2. Backup device management. Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and click button if you want to delete it. Click Erase button if you want to erase the files from a re-writable CD/DVD.
User Manual of 89XX-R Series NVR 7.3 Hot Spare Device Backup Purpose: The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.
User Manual of 89XX-R Series NVR 7.3.2 Setting Working Device Steps: 1. Enter the Hot Spare settings interface. Menu > Configuration > Hot Spare 2. Set the Work Mode as Normal Mode (default). 3. Check the checkbox of Enable to enable the hot spare function. 4.
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User Manual of 89XX-R Series NVR Figure 7. 16 Add Working Device 3. You can view the working status of the hot spare device on the Working Status list. When the working device works properly, the working status of the hot spare device is displayed as No record.
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User Manual of 89XX-R Series NVR Figure 7. 19 Synchronizing...
User Manual of 89XX-R Series NVR 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Motion Detection Setup Interface 2. Set up detection area and sensitivity. Tick “Enable Motion Detection”, use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.
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User Manual of 89XX-R Series NVR Figure 8. 2 Set Arming Schedule of Motion Detection 5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions). 6. If you want to set motion detection for another channel, repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it.
User Manual of 89XX-R Series NVR 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8.
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User Manual of 89XX-R Series NVR Figure 8. 5 Set Arming Schedule of Alarm Input Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings. Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week.
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User Manual of 89XX-R Series NVR Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them. Figure 8. 7 Copy Settings of Alarm Input...
User Manual of 89XX-R Series NVR 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu>...
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User Manual of 89XX-R Series NVR 5. Click the OK button to complete the video loss settings of the channel.
User Manual of 89XX-R Series NVR 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
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User Manual of 89XX-R Series NVR Figure 8. 11 Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). 5. Click the OK button to complete the video tampering settings of the channel.
User Manual of 89XX-R Series NVR 8.5 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. • Network Disconnected: Disconnected network cable. •...
User Manual of 89XX-R Series NVR 8.6 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email. Event Hint Display When an event or exception happens, a hint can be displayed on the lower-left corner of live view image.
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User Manual of 89XX-R Series NVR Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface. You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected.
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User Manual of 89XX-R Series NVR Figure 8. 16 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. Click the OK button to complete the video tampering settings of the alarm output No..
User Manual of 89XX-R Series NVR 8.7 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.
User Manual of 89XX-R Series NVR The NVR supports the VCA detection alarm (line crossing detection and intrusion detection, people gathering detection, fast moving detection, parking detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection) sent by IP camera.
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User Manual of 89XX-R Series NVR Figure 9. 1 Set Line Crossing Detection Rules Click and set two points in the preview window to draw a virtual line. You can use the to clear the existing virtual line and re-draw it. Up to 4 rules can be configured.
User Manual of 89XX-R Series NVR 9.2 Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Steps: Enter the VCA settings interface.
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User Manual of 89XX-R Series NVR Figure 9. 4 Draw Area for Intrusion Detection Click Apply to save the settings.
User Manual of 89XX-R Series NVR 9.3 People Gathering Detection Purpose: People gathering detection alarm is triggered when people gather around in a pre-defined virtual region, and a series of actions can be taken when the alarm is triggered. Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the people gathering detection.
User Manual of 89XX-R Series NVR With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, face capture, people counting and heat map results. 10.1 People Counting Purpose: The Counting is used to calculate the number of people entered or left a certain configured area and form in daily/weekly/monthly/annual reports for analysis.
User Manual of 89XX-R Series NVR 11.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab. Figure 11. 1 Network Settings Interface 3.
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User Manual of 89XX-R Series NVR Net-fault Tolerance Mode: The two NIC cards use the same IP address, and you can select the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system.
User Manual of 89XX-R Series NVR 11.2 Configuring Advanced Settings 11.2.1 Configuring DDNS Purpose: You can set the Dynamic DNS (DDNS) for network access. Prior registration with your ISP is required before configuring the system to use DDNS. Steps: Enter the Network Settings interface. Menu >...
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User Manual of 89XX-R Series NVR Figure 11. 5 PeanutHull Settings Interface • NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings. 1) Enter Server Address for NO-IP. 2) In the Device Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com).
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User Manual of 89XX-R Series NVR Figure 11. 8 Register an Account 2) Click to register an account if you do not have one and use the account to log in. Figure 11. 9 Register an Account 3) In the Device Management interface, click to register the device.
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User Manual of 89XX-R Series NVR Figure 11. 10 Register the Device 4) Input Device Serial No., Device Domain (Device Name) and HTTP Port. And click OK to add the device. Access the Device via Web Browser or Client Software After having successfully registered the device on the HiDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name).
User Manual of 89XX-R Series NVR Figure 11. 11 Access Device via NVMS7000 5. Click the Apply button to save the settings. After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information..
User Manual of 89XX-R Series NVR Figure 11. 13 SNMP Settings Interface 3. Check the SNMP checkbox to enable this feature. 4. The enabling of SNMP may cause security problems. Click Yes to continue or No to cancel the operation. 5.
User Manual of 89XX-R Series NVR When adding a device to the CMS (Client Management System) software, the multicast address must be the same as the device’s multicast IP. RTSP Port: The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers.
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User Manual of 89XX-R Series NVR Figure 11. 16 HTTPS Settings OPTION 1: Create the self-signed certificate 1) Click the Create button to create the following dialog box. Figure 11. 17 Create Self-signed Certificate 2) Enter the country, host name/IP, validity and other information. 3) Click OK to save the settings.
User Manual of 89XX-R Series NVR 11.2.6 Configuring Email Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed. Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server.
User Manual of 89XX-R Series NVR Figure 11. 20 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user name of sender’s account registered on the SMTP server. Password: The password of sender’s account registered on the SMTP server.
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User Manual of 89XX-R Series NVR Default Route of the device should be in the same network segment as that of the LAN IP address of the router. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2.
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User Manual of 89XX-R Series NVR the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. Figure 11.
User Manual of 89XX-R Series NVR Figure 11. 25 External Port Settings Dialog Box 5. Click OK to save the setting for the current port and return to the upper-level menu. 6. Click Apply button to save the settings. 7. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.
User Manual of 89XX-R Series NVR Figure 11. 27 Advanced Settings Interface 2. Check the checkbox of the Enable Virtual Host. 3. Click the Save button to save the setting. 4. Enter the IP camera management interface of NVR. The Connect column appears on the right-most side of the camera list, as shown in the Figure 11.
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User Manual of 89XX-R Series NVR Figure 11. 29 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.
User Manual of 89XX-R Series NVR 11.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 11.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2.
User Manual of 89XX-R Series NVR Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.
User Manual of 89XX-R Series NVR Figure 11. 34 Network Status Checking If the network is normal the following message box pops out. Figure 11. 35 Network Status Checking Result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.
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User Manual of 89XX-R Series NVR 3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. 4. You can click Refresh to get the newest status.
User Manual of 89XX-R Series NVR 12.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. Steps: 1. Enter the HDD Information interface. Menu > HDD> General Figure 12. 1 HDD Information Interface 2.
User Manual of 89XX-R Series NVR 12.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Up to 8 network disks can be added. Steps: Enter the HDD Information interface. Menu >...
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User Manual of 89XX-R Series NVR Figure 12. 7 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.
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User Manual of 89XX-R Series NVR Figure 12. 9 Initialize Added NetHDD...
User Manual of 89XX-R Series NVR 12.3 Managing eSATA Purpose: When there is an external eSATA device connected to NVR, you can configure eSATA for the use of Record/Capture or Export, and you can manage the eSATA in the NVR. Steps: Enter the Advanced Record Settings interface.
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User Manual of 89XX-R Series NVR Figure 12. 12 Storage Mode Interface 3. Click the Apply button and the following Attention box will pop up. Figure 12. 13 Attention for Reboot 4. Click the Yes button to reboot the device to activate the changes. 5.
User Manual of 89XX-R Series NVR Figure 12. 15 Confirm HDD Group Settings 9. In the pop-up Attention box, click the Yes button to finish the settings. 12.4.2 Setting HDD Property Purpose: The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the HDD property, please set the storage mode to Group (refer to step1-4 of Chapter Setting HDD Groups ).
User Manual of 89XX-R Series NVR 12.5 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2.
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User Manual of 89XX-R Series NVR Figure 12. 19 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7.
User Manual of 89XX-R Series NVR 12.6 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.
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User Manual of 89XX-R Series NVR Figure 12. 21 View HDD Status (2)
User Manual of 89XX-R Series NVR 12.7 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
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User Manual of 89XX-R Series NVR Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area Detection as the detection type. Click the Detect button to start the detection. Figure 12. 23 Bad Sector Detection And you can click Error info button to see the detailed damage information.
User Manual of 89XX-R Series NVR 12.8 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list. 3.
User Manual of 89XX-R Series NVR 13.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.
User Manual of 89XX-R Series NVR 13.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1.
User Manual of 89XX-R Series NVR 13.3 Configuring Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation, image rotate and mirror for the live view and recording effect. Steps: 1. Enter the Image Settings interface. Menu >...
User Manual of 89XX-R Series NVR 14.1 Viewing System Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device. Figure 14.
User Manual of 89XX-R Series NVR 14.2 Searching & Exporting Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface. Menu >...
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User Manual of 89XX-R Series NVR Figure 14. 3 Log Search Results Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 14.
User Manual of 89XX-R Series NVR Figure 14. 5 Export Log Files 7. Select the backup device from the dropdown list of Device Name. 8. Select the format of the log files to be exported. Up to 9 formats are selectable. 9.
User Manual of 89XX-R Series NVR 14.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: 1.
User Manual of 89XX-R Series NVR 14.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 14.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located. 2.
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User Manual of 89XX-R Series NVR Figure 14. 8 FTP Upgrade Interface 3. Enter the FTP Server Address in the text field. 4. Click the Upgrade button to start upgrading. 5. After the upgrading is complete, reboot the NVR to activate the new firmware.
User Manual of 89XX-R Series NVR 14.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 14. 9 Restore Defaults 2. Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
User Manual of 89XX-R Series NVR 15.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface. Menu >Configuration> General 2.
User Manual of 89XX-R Series NVR 15.2 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 15. 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.
User Manual of 89XX-R Series NVR 15.3 Configuring More Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Click the More Settings tab to enter the More Settings interface. Figure 15. 3 More Settings Interface 3. Configure the following settings: •...
User Manual of 89XX-R Series NVR 15.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
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User Manual of 89XX-R Series NVR Password: Set the password for the user account. STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
User Manual of 89XX-R Series NVR the user. Local Configuration • Local Log Search: Searching and viewing logs and system information of NVR. • Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files. • Local Camera Management: The adding, deleting and editing of IP cameras. •...
User Manual of 89XX-R Series NVR Figure 15. 8 User List 3. Click the icon to delete the selected user account. 15.4.3 Editing a User For the added user accounts, you can edit the parameters. Steps: 1. Enter the User Management interface. Menu >Configuration>User 2.
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User Manual of 89XX-R Series NVR Figure 15. 10 Edit User (admin) 4. Edit the password for the user • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new password in the text field of Password and Confirm.
User Manual of 89XX-R Series NVR 16.1 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
User Manual of 89XX-R Series NVR 16.2 Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. c) Input mode of the monitor is incorrect. Steps 1. Verify the device is connected with the monitor via HDMI or VGA cable. If not, please connect the device with the monitor and reboot.
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User Manual of 89XX-R Series NVR The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status. Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera.
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User Manual of 89XX-R Series NVR Simultaneously press Ctrl and C to exit the ping command. Example: Input ping 172.6.22.131 –l 1472 –f. 4. Verify the switch is not flow control. Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control.
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User Manual of 89XX-R Series NVR 3. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. Live view stuck when video output remotely via the Internet Explorer or platform software. Possible Reasons: a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
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User Manual of 89XX-R Series NVR Windows task management interface Select the “Performance” tab; check the status of the CPU and Memory. If the resource is not enough, please end some unnecessary processes. 4. Check if the fault is solved by the above steps. If it is solved, finish the process.
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User Manual of 89XX-R Series NVR 4. Reduce the number of local playback channel. Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels. 5. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process.
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