Samsung C49HG90DM Series User Manual
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Samsung C49HG90DM Series User Manual

Gaming monitor
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USER MANUAL
Gaming Monitor
C49HG90DM*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
•
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is carried out.

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Summary of Contents for Samsung C49HG90DM Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Game Securing the Installation Space Pre-connection Checkpoints Picture Mode Precautions for storage Connecting and Using a PC Refresh Rate Safety Precautions Connection Using the HDMI Cable Black Equalizer Cleaning Connection Using the DP Cable Electricity and Safety...
  • Page 3 System Requirements Not a product defect Display Time A Product damage caused by customer's fault Others Troubleshooting Guide System Requirements Before Contacting Samsung Customer Lighting Service Center Testing the Product Local Dimming Checking the Resolution and Frequency Volume Check the following.

  • Page 4: Before Using The Product

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

  • Page 5: Cleaning

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.

  • Page 6: Installation

    ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

  • Page 7: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable.
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.

  • Page 9: Preparations

    Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― The JOG button is located at the bottom right side of the screen and has JOG Button 5 directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER). Control Panel This LED is power status indicator and works as •...

  • Page 10: Function Key Guide

    Function Key Guide Icons Description Selects by moving the JOG button in the function key guide screen. ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Menu The OSD (On Screen Display) of your Monitor’s feature appears.

  • Page 11: Game Setting Key

    Game Setting Key When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can JOG Button Power saving/Non-signal mode directly see the settings for three different modes.

  • Page 12: Changing Brightness, Contrast And Sharpness Settings

    Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD menu You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. is displayed.

  • Page 13: Reverse Side

    Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. POWER IN HDMI IN 1 HDMI IN 2 DP IN (PC IN) Port Description Port Description Connect the power cord for your monitor to the POWER IN port on the Connect to a USB device.

  • Page 14: Upgrading The Software Via Usb

    Upgrading the Software via USB When the message as shown in the following figure is displayed on the monitor, select upgrade the software. Be sure to insert the USB disk into the USB 1 port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen.
  • Page 15 Note The supported USB disk formats are FAT, FAT32, and NTFS. For the CHG90 model, make sure that each upgrade file is a BIN format file, follows the CHG90 model naming rule (m-HG949CCAA-****.*[4 digits].bin, where ****.* is a version number, and 4 digits are a checksum.

  • Page 16: Adjusting The Product Tilt And Height

    Adjusting the Product Tilt and Height Caution ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2.0° (±2.0°) ~ 15.0° (±2.0°) -15.0° (±2.0°) to Left ~ 15.0° (±2.0°) to Right •...

  • Page 17: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk.

  • Page 18: Installation

    Installation Attaching the Stand (Type one) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Caution Remove the Cushion Top and Cushion Front, and then Pull the monitor out of the package (two people...

  • Page 19: Attaching The Stand (Type Two)

    Attaching the Stand (Type two) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Caution Place the stand neck on the monitor as Fasten the screws at the top of the stand...

  • Page 20: Removing The Stand (For Attaching The Bracket Wall)

    Removing the Stand (For Attaching the BRACKET WALL) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Rotate the COVER-REAR TOP counterclockwise.

  • Page 21: Attaching The Bracket Wall

    ‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

  • Page 22: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―...

  • Page 23: Connection Using The Mini Dp Cable

    Connection Using the MINI DP Cable Connecting to Microphone MINI DP IN MIC IN Connection Using the Audio Cable Connecting to Headphones MIC OUT /SERVICE ― Use headphones when activating sound with an HDMI-HDMI, DP or MINI DP cable.

  • Page 24: Connecting The Product To A Pc As A Usb Hub

    Connecting the Product to a PC as a USB HUB Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ Connecting a PC to the Product output ports available.

  • Page 25: Connecting The Power

    ― To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write Connecting the Power rate will be affected by the USB device and your PC. ― The product does not support media play. If you need to play a file in your USB device, please connect the product as a Hub to your PC and play the file on your PC.

  • Page 26: Tidying Up The Connected Cables

    Tidying Up the Connected Cables : Headphones hanger : Downward : Upward Connect the corresponding cables. Arrange the cables against the bend Push the COVER STAND BODY REAR in Remove the COVER STAND BODY REAR Place the corresponding cables into tendency of the cables and pull the cables the direction as shown in the figure.

  • Page 27: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.

  • Page 28: Game

    Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. •...

  • Page 29: Refresh Rate

    Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Increase the response rate of the video or game screen. • DisplayPort, MiniDP 60 Hz 100 Hz 120 Hz 144 Hz Faster Fastest modes display motion blur-free sharper pictures with faster movements by analyzing movement of liquid crystals in the panel and controlling the LED behavior.

  • Page 30: Freesync

    • The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. ― When the resolution is changed while setting FreeSync Standard Engine...

  • Page 31: Low Input Lag

    Low Input Lag The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Minimize input lag for fast reactions by reducing the video processing time. Make sure to install the latest official graphics drivers from AMD that support FreeSync.

  • Page 32: Save Settings

    Save Settings In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Save up to three custom game modes to suit your preferences. Press a game mode shortcut key at the lower part of the monitor to directly access your favorite custom game mode.

  • Page 33: Picture

    Chapter 05 Picture A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. •...

  • Page 34: Brightness

    Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Picture Mode is set to Cinema mode.

  • Page 35: Hdmi Black Level

    HDMI Black Level Screen Adjustment ― This option is only available when If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ PC/AV Mode is set to AV. ― This menu is only available when color degradation, black level, etc.) may occur, depending on the connected source device.

  • Page 36: Pbp

    ― When the function is enabled, the resolution will not be able to automatically switch to the optimum resolution due to a compatibility issue between the graphics card and the Windows system. PBP Mode to Off. Alternatively, restart the monitor, then set the resolution to the optimum setting using the Windows interface.

  • Page 37: Aspect Ratio

    Aspect Ratio Sound Source Select the image size for each screen. Set which screen you want to hear the sound for. • 16:9(16:9): Select this option if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1920 x 1080 (width x height).

  • Page 38: Onscreen Display

    Chapter 06 OnScreen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown. Specifications are subject to change without notice to improve quality. Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified Language period of time.

  • Page 39: System

    Chapter 07 System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Local Dimming from what is shown. Specifications are subject to change without notice to improve quality. Control the brightness of individual areas on the screen to maximise contrast automatically.

  • Page 40: Eco Saving Plus

    Eco Saving Plus PC/AV Mode Eco Saving Plus function reduces power consumption by controlling the electric current used by the PC/AV Mode to AV. The picture size will be enlarged. monitor panel. This option is useful when you view a movie. ―...

  • Page 41: Displayport Ver

    DisplayPort Ver. Key Repeat Time Select your DisplayPort version. Control the response rate of a button when the button is pressed. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Acceleration, sec, or 2 sec can be selected.

  • Page 42: Information

    Information Automatically provide an optimal HDR effect based on the video source. If an HDR signal has been processed by some devices (graphics card/player, etc.), the signal will not View the current input source, frequency and resolution. output any HDR metadata and thus will not be recognized as an HDR signal. In this case, Local Dimming needs to be enabled manually so as to ensure optimal HDR effects.
  • Page 43 Pre-requisite to the use of HDR: Using a HDR-supported graphics card in combination with a HDR-supported game and connecting to the HDMI/DP/MINI DP port of this product can enable the HDR effect. ― For information about whether the graphics card and game support HDR, visit their manufacturer’s websites.

  • Page 44: Installing The Software

    Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation.

  • Page 45: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 46 Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.

  • Page 47: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •...

  • Page 48: Specifications

    ― This device is a Class B digital apparatus. Power Supply AC100-240V~ 50/60Hz ― For detailed device specifications, visit the Samsung Electronics website. Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label.

  • Page 49: Standard Signal Mode Table

    Standard Signal Mode Table Synchronization Horizontal Frequency 30 – 170 kHz Vertical Frequency 24 – 144 Hz Resolution Optimum resolution 3840 x 1080 @ 120 Hz (HDMI) 3840 x 1080 @ 144 Hz (DisplayPort/MINI DisplayPort) Maximum resolution 3840 x 1080 @ 120 Hz (HDMI) 3840 x 1080 @ 144 Hz (DisplayPort/MINI DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
  • Page 50 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 1024 79.976 75.025 135.000 VESA DMT, 1440 x 900 55.935 59.887 106.500 VESA DMT, 1600 x 900 60.000 60.000 108.000 VESA DMT, 1680 x 1050 65.290 59.954 146.250...

  • Page 51: Appendix

    • Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.

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