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User Manual
C43J890DK* C43J892DK* C49J890DK* C49J892DK*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung C43J892DK Series
Summary of Contents for Samsung C43J892DK Series
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
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Page 2: Table Of Contents
Removing the Stand (For Attaching the BRACKET Picture WALL) (C43J890DK* / C43J892DK*) Removing the Stand (For Attaching the BRACKET Securing the Installation Space SAMSUNG MAGIC Bright WALL) (C49J890DK* / C49J892DK*) Precautions for storage Brightness Attaching the BRACKET WALL (C43J890DK* /... - Page 3 Table of contents PIP/PBP System Troubleshooting Guide PIP/PBP Mode USB Source Setup Requirements Before Contacting Samsung Customer Service Center Size DisplayPort Ver. Testing the Product Checking the Resolution and Frequency Aspect Ratio HDMI Mode Check the following. Position Smart ECO Saving Q &...
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Page 4: Before Using The Product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) -
Page 5: Cleaning
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed. -
Page 6: Installation
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result. -
Page 7: Operation
There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •... - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. •...
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Page 9: Preparations
Chapter 02 Preparations Parts Icons Description Source PBP/PIP Switch USB Control Panel • Shortcut Key for Switching to a Source ― The color and shape of parts may differ from what is shown. Specifications are subject to change without This button is a shortcut for switching to a different source. notice to improve quality. -
Page 10: Direct Key Guide
Direct Key guide Icons Description This LED is power status indicator and works as ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned • Power On (Power button): Off on, the computer resolution changes, or the input source changes. ―... -
Page 11: Function Key Guide
Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. - Page 12 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN...
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Page 13: Changing Brightness, Contrast And Eye Saver Mode Settings
To deactivate the Mute function, access the Volume control screen, then increase or decrease Contrast the Volume. ― This menu is not available when SAMSUNG Bright is set to Cinema mode. MAGIC ― This menu is not available when PIP/PBP Mode... -
Page 14: Types Of Ports
Types of Ports ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. POWER IN Port Description Port Description Connect the power cord for your monitor to the POWER IN port on the Connect to a USB device. -
Page 15: Upgrading The Software Via Usb
Upgrading the Software via USB When the message as shown in the following figure is displayed on the monitor, select upgrade the software. Be sure to insert the USB disk into the USB port marked out with the blue box as shown in the figure below. - Page 16 Note Before upgrading through USB disk, you need to format the USB disk into the FAT32 format. Make sure only the BIN file for upgrade is in the USB disk. For the CJ89 model, make sure each upgrade file is in the BIN formate and follow the naming rules of CJ89 (m-J89**CGAA-****.*[4-digit number].bin), wherein ** indicates the monitor size in inches, ****.* stands for the version number and the 4-digit number is the checksum.
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Page 17: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height Caution ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C43J890DK* / C43J892DK*: -2.0° (±2.0°) ~ 17.0° (±2.0°) C49J890DK* / C49J892DK*: -2.0° (±2.0°) ~ 15.0° (±2.0°) -15.0°... -
Page 18: Anti-Theft Lock
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk. -
Page 19: Installation
Installation Attaching the Stand (Type one) (C43J890DK* / C43J892DK*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Caution Remove the Cushion Top and Cushion Front, and then Pull the monitor out of the package (two people... -
Page 20: Attaching The Stand (Type One) (C49J890Dk* / C49J892Dk*)
Attaching the Stand (Type one) (C49J890DK* / C49J892DK*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Caution Remove the Cushion Top and Cushion Front, and then Pull the monitor out of the package (two people... -
Page 21: Attaching The Stand (Type Two) (C43J890Dk* / C43J892Dk*)
Attaching the Stand (Type two) (C43J890DK* / C43J892DK*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Caution Place the stand neck on the monitor as Fasten the screws at the top of the... -
Page 22: Attaching The Stand (Type Two) (C49J890Dk* / C49J892Dk*)
Attaching the Stand (Type two) (C49J890DK* / C49J892DK*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Caution Place the stand neck on the monitor as Fasten the screws at the top of the... -
Page 23: Removing The Stand (For Attaching The Bracket Wall) (C43J890Dk* / C43J892Dk*)
Removing the Stand (For Attaching the BRACKET WALL) (C43J890DK* / C43J892DK*) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Disassemble the COVER-CLEAN BACK STAND with Disassemble the COVER-CLEAN BACK STAND. -
Page 24: Removing The Stand (For Attaching The Bracket Wall) (C49J890Dk* / C49J892Dk*)
Removing the Stand (For Attaching the BRACKET WALL) (C49J890DK* / C49J892DK*) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Rotate the COVER-REAR TOP counterclockwise. -
Page 25: Attaching The Bracket Wall (C43J890Dk* / C43J892Dk*)
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 26: Attaching The Bracket Wall (C49J890Dk* / C49J892Dk*)
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 27: Connecting And Using A Source Device
― When connecting an HDMI cable, use the cable that came with the components of the monitor. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. A Samsung branded cable is recommended. -
Page 28: Connection Using The Dp Cable
― When connecting a DP cable, use Samsung branded cable. If you use a DP cable other than provided by Samsung, the image quality may be degraded. -
Page 29: Connecting To Headphones
Connecting the Product to a Source Device as Connecting to Headphones a USB Hub Connecting a Source Device to the Product ― The product can function as a USB hub when it is connected to a source device via a USB Type-C cable or USB Type-C to A cable. -
Page 30: Utilizing The Product As A Usb Hub
Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A source device cannot connect to multiple devices at the same time if it has a limited number of available input/output ports. In this case, the hub feature of the product will improve your work efficiency by allowing you to connect multiple devices to the USB ports on the product at the same time without directly connecting them to a source device. -
Page 31: Connecting The Power
Connecting the Power POWER IN To use the product, connect the power cable to a power outlet and the POWER IN port on the product. ― The input voltage is switched automatically. -
Page 32: Tidying Up The Connected Cables
Tidying Up the Connected Cables : Headphones hanger : Downward : Upward Connect the corresponding cables. Arrange the cables against the bend Hang the HOLDER-CABLE in the Arrange the cables against their bend Push the COVER STAND BODY REAR in tendency of the cables and pull the direction as shown in the figure. -
Page 33: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 34: Picture
Custom: Customize the contrast and brightness as required. • Standard: Obtain a picture quality suitable for editing documents or using Internet. SAMSUNG MAGIC Bright • Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content. -
Page 35: Brightness
You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG Bright is set to Cinema mode. -
Page 36: Samsung Magic Upscale
SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. SAMSUNG MAGIC The function has more obvious effects on low-resolution pictures. -
Page 37: Picture Size
Picture Size Screen Adjustment ― This menu is only available when Change the picture size. Picture Size is set to Screen Fit Mode. When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, ―... -
Page 38: Pip/Pbp
Chapter 05 PIP/PBP A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ ― PIP/PBP mode is compatible with Windows 7, Windows 8, and Windows 10. ―... -
Page 39: Size
Size Aspect Ratio Select the size and aspect ratio of the sub-screen. Select the image size for each screen. C43J890DK* / C43J892DK* C43J890DK* / C43J892DK* • 16:10(16:10): Select this option if you want to use PBP mode where the optimum resolution for the •... -
Page 40: Position
Position Source Select the position of the sub-screen from the available options. Select the source for each screen. • ― Not available when PBP is selected. PIP Mode (available in PIP mode(Size ― The screen may flicker if the input signal is unstable. ―... -
Page 41: Switch Usb
PIP/PBP of a Samsung monitor is on, USB devices (I/O device, USB storage device, etc.) connected to the monitor can be switched between different input sources using the USB switch. ‒ Two different input sources must be connected to the monitor via source ports (HDMI, DP, USB-C#1, USB-C#2), and an upstream USB hub must be correctly connected to the monitor if required. -
Page 42: Picture Size
Picture Size PBP Mode (available in PBP mode(Size Set the Picture Size for each of the divided screens. mode PIP Mode (available in PIP mode (Size • Auto: Display the picture according to the aspect ratio of the each screen input source. Select the image size for sub-screen. -
Page 43: Contrast
Contrast PIP Mode (available in PIP mode(Size Adjust the contrast level for sub-screen. PBP Mode (available in PBP mode(Size Adjust the contrast level for each screen. -
Page 44: Onscreen Display
Chapter 06 OnScreen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Position from what is shown. Specifications are subject to change without notice to improve quality. Adjust the menu position. -
Page 45: System
Chapter 07 System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ DisplayPort Ver. from what is shown. Specifications are subject to change without notice to improve quality. Select your DisplayPort version. -
Page 46: Smart Eco Saving
Smart ECO Saving PC/AV Mode Smart ECO Saving function reduces power consumption by controlling the electric current used by PC/AV Mode to AV. The picture size will be enlarged. the monitor panel. This option is useful when you view a movie. ―... -
Page 47: Source Detection
Source Detection Information Select either Auto Manual as the method to recognize input signal. View the current input source, frequency, software version, and resolution. Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, sec, or 2 sec can be selected. -
Page 48: Installing The Software
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation. -
Page 49: Troubleshooting Guide
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 50 Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or Playback of high-definition large video files can be choppy. This may be because the video player is frequency for the product.
- Page 51 Universal Serial Bus (USB) issue USB interface is not working (USB devices are not working). Check that your monitor is turned on. Reconnect the USB cable to your computer. Reconnect the USB devices (USB connectors). Turn off and then turn on the monitor again. Reboot the computer.
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Page 52: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •... -
Page 53: Specifications
660 MHz ― This device is a Class B digital apparatus. Clock ― For detailed device specifications, visit the Samsung Electronics website. Power Supply AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in (USA only) different countries. -
Page 54: Standard Signal Mode Table
Standard Signal Mode Table Model Name C43J890DK* / C43J892DK* C49J890DK* / C49J892DK* Synchronization Horizontal Frequency 30 – 160 kHz 30 – 170 kHz Vertical Frequency 50 – 120 Hz 50 – 144 Hz Resolution Optimum Resolution 3840 x 1200 @ 60 Hz 3840 x 1080 @ 60 Hz Maximum Resolution 3840 x 1200 @ 100 Hz (HDMI) - Page 55 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1152 x 864 67.500 75.000 108.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976...
- Page 56 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050...
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Page 57: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 58: Extended Warranty
Samsung guarantee that replacement parts will be available for 5 years after the end of production. After 5 years, in the event that the Samsung’s service center has run out of replacement parts and cannot repair the product, Samsung will replace your product at no additional charge. If the model you...