Troubleshooting - Plantronics Calisto User Manual

DRAFT

Troubleshooting

Problem
Handset is not working.
Headset is not working.
Page 40
Solution
Make sure the battery is properly installed
and fully charged. A full charge my take up to
15 hours. The screen displays a full battery icon
16
and the words "Charging Done" when the
battery is fully charged.
Make sure the base is plugged in correctly.
The handset may not be registered to the base
properly. Follow the steps in "Registering your
handset with the charging base" on page 38 to
re-register the handset with the base.
The handset will not work if it is connected to
your computer and the Outlook Phonebook
Utility is running on the computer. Close the
Outlook Phonebook software on your computer.
The headset battery is dead. Place the headset
onto the charging base to charge. The LED
indicator glows red when the headset is
charging and glows blue when the headset is
fully charged.
If the headset is not working with a mobile
phone, follow the steps in "Pairing your headset
with mobile phone" on page 10.
If the headset is not working with the handset,
follow the steps in "Pairing with a new headset"
on page 39.