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Acer V370 Service Manual
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Acer V370 Service Manual

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Acer
C11 Service guide
Category of technical document: Instruction book
version：A
Date：2013-4-10
Document No：C11
SERVICE GUIDE
页码 1/58
Page : 1/55
Language :English
Date : 2013-0315

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Summary of Contents for Acer V370

  • Page 1 Page : 1/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 C11 Service guide Category of technical document: Instruction book version：A Date：2013-4-10 Document No：C11 页码 1/58...
  • Page 2 Page : 2/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 1. General Characteristics Overview C11 support GSM/WCDMA/HSDPA，which equipped with Android Jelly Bean JS. CM11 Main board has rich multimedia functions including IPS display, CTP, MMS,64 polyphonies, multimedia playback, FM, stereo earphone , Bluetooth, Wifi ,GPS, and USB connection, support motion sensor, ALS/PS sensor, dual camera, micro SD ,dual SIM card, Capacitive Touch Panel, etc.
  • Page 3 Page : 3/55 SERVICE GUIDE Language :English Acer Date : 2013-0315  MP3 playing duration:12~18hr(with Audio Jack);  Video playing duration :about 5~6hr;  Conversation duration: 8 hr. Power Consumption Indicators  Standby current of motherboard: < 3.5mA；  Conversation current: 2G<250mA;3G<500mA;...
  • Page 4 Page : 4/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 2. Quick Spec 页码 4/58...
  • Page 5 Page : 5/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 5/58...
  • Page 6 Page : 6/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 6/58...
  • Page 7 Page : 7/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 3. Description about Circuit Block Diagram of Operating Principle The system architecture of 2MV521 is illustrated in Figure 2-1: Figure 2-1 System architecture of 2MV521 4. ID 页码 7/58...
  • Page 8 Page : 8/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 5. Acer software upgrade tool guide 页码 8/58...
  • Page 9 Page : 9/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 1、Before download, Please configure the configuration file. Detailed steps： （1.）Double-click the ROM folder，copy the software to the ROM folder under the root directory. (2.) Double-click the “Version. Ini ”icon，and input the software Version number, than save...
  • Page 10 Page : 10/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 text and exit. 2. This software has two different upgrade tools. Using EUUS tools upgrade will erase user data, EUU update tool don’t clear user date, according your need to select. The same method of operation of the two upgrade tools, we use EUU tools as an example, please follow the picture.
  • Page 11 Page : 11/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (2.) First, turn off your phone and connect the USB cable to pc, but don’t connect it to your phone. Then click Upgrade button, install USB driver. 页码 11/58...
  • Page 12 Page : 12/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (3.)Click “ 下 一 步 ” button, the PC will display “Initialize Parameters successfully” and “Please connect your mobile phone”, then please connect your mobile phone, PC display began to automatic upgrade.
  • Page 13 Page : 13/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (4.) You will see the picture below when software updates successfully (5.) Click “完成”button, then software upgrade is complete. 页码 13/58...
  • Page 14 Page : 14/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 SD card download guide. 1.Copy the” ZIP” files to the root directory of SD card, then put SD card into its slot. Be sure have space enough in SD which is twice of space of “ZIP” files at least, or maybe download failure.
  • Page 15 Page : 15/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 3. At the time of picture above, press volume-down key, go on the next interface like the picture below. 4. Press the power key go on the next interface.
  • Page 16 Page : 16/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 4.Press the volume-down key till the fourth row show the blue background---“apply update from sdcard” 5. Press the volume-up key and go into the interface like the picture below, then choose the “sdcard_updateAcer_AV061_v370_1.000.02_WW_GEN1.ZIP”...
  • Page 17 Page : 17/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 6. Press the volume-up key and go into the interface like the picture below. 7. Complete download. 页码 17/58...
  • Page 18 Page : 18/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 8.After downloading success, the screen will show “Install from sdcard complete”, if not, means failed. Please record the language tips, had better take pictures for engineer to debug. When succeed, choose “reboot system now” to restart.
  • Page 19 Page : 19/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Writing SN NO. （1.）Run “write barcode 22.exe”, like the interface below （2.）Input 22 pieces SN .NO in the blank , as picture below. 页码 19/58...
  • Page 20 Page : 20/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 （3.）Inputting ok, press “enter”, then green “pass” will be displayed on the interface after seconds, means success! 页码 20/58...
  • Page 21 Page : 21/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 8. cess of Assemble and Disassemble Tools a. Tweezer b. Cross Screwdriver c. Plastic Bar Process of Assemble 一、 Take battery cover away According to the pictures below，rasie up from the gap，open this side first, then another.
  • Page 22 Page : 22/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 二、 Disassemble the battery According to the pictures below，raise up from the slot sign，then take it out。 三、 Disassemble the bottom cover （1.） Using the cross screwdriver，disassemble the 8 screws of picture marked，using plastic bar to insert the gap between top cover and bottom cover down the four sides, and take it。...
  • Page 23 Page : 23/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 （2.）like the picture below after taking bottom cover away。 （3.）taking the power key and volume key from the bottom cover away. 页码 23/58...
  • Page 24 Page : 24/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 四、 Disassembling the Mainboard (1.)Take away front camera’s B-B connector , as picture below。 (2.)Opening the connector，take out the FPC of TP，Watch out breaking the FPC by the tip of tweezer, as the picture；...
  • Page 25 Page : 25/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (4.) Open the LCD ZF connector, like the picture. (5.) Take away sidekey’s FPC from the top cover, take care of having the double-sided tape between FPC and the cover. As picture below.
  • Page 26 Page : 26/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (6.) Raise up the mainboard from the top of the phone till about 90 degrees , the top means approaching the volume key. (7.) Open the FPC connector, As picture below.
  • Page 27 Page : 27/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (8.) Take away main board from front housing, as the picture. (9.) Take away camera’s B-B connector , as picture below。 页码 27/58...
  • Page 28 Page : 28/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (10.) Taking out the FPC of the sub board like the picture . 五、 Disassemble the receiver 1. Raise up the FPC from the front housing till about 90 degrees , as the picture.
  • Page 29 Page : 29/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 2. Take out the receiver from the housing. Unless necessary，please do not disassemble TP、LCM。It is very easy to break them. All disassembled parts as picture below. Process of assemble...
  • Page 30 Page : 30/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 一、Assemble SUB board. （1.） Fasten the SUB board on the front housing, then put FPC into the ZF connector and tighten the screws. (2.) set the coaxial cable，take care of the fixed position on the right side 。...
  • Page 31 Page : 31/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Put receiver into the fixed slot , according to the direction of the receiver in the picture。 页码 31/58...
  • Page 32 Page : 32/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 五、assemble the main board （1.）firstly fix sensor FPC. Change new sponge Fix the power key 页码 32/58...
  • Page 33 Page : 33/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 （2.）Insert the FPC of sensor FPC into the ZIF connector. (3.) Put the main board well ,assemble the 3 ZIF connectors ,as picture below。 页码 33/58...
  • Page 34 Page : 34/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 34/58...
  • Page 35 Page : 35/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 (4.) Fix the coaxial line with the main board. (3.) Fix the volume key with the front housing. （3.）Snap the front camera’s connector, like the picture. 页码 35/58...
  • Page 36 Page : 36/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 六、 Assemble the rear housing (1.) Fix the volume key and power key. Fix the volume key Fix the power key (2.) Assemble the rear housing and tighten the screws...
  • Page 37 Page : 37/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 八、Insert the battery and cover the battery cover。 The process of assemble is over. 页码 37/58...
  • Page 38 Page : 38/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 9. Test ways and steps 1. Insert T-card , sim card and battery into the phone, then power on. The power-on flash must be normal fluent. When the phone stand by, check whether it reads the sim card and T-card.
  • Page 39 Page : 39/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 LED turn on (OK) c. Charge test: appearing “ please insert the charge”, as insert the charge, the interface will show “ the charge has been inserted’ and the current , the charge LED will be on, the program check automatically “pass”...
  • Page 40 Page : 40/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 d. Receiver and microphone loopback test: go into the interface, speak towards the microphone, the voice will be heard from the receiver. Then two choices----“pass” and “fail”, choose anyone the phone will record the result.
  • Page 41 Page : 41/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 f. Sleep& wake test: press “sleep/wake” , press the power key into the sleep mode, press power key again and wake the phone, unlock it. If do not do it, the “succeed”...
  • Page 42 Page : 42/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 i. Keypad light test: go into the test interface ,the screen gets darker, the keypad light will light. Click “succeed” into the next. j. TP test: Go into interface, draw frame lines and cross lines, then click four small squares,. All is over.
  • Page 43 Page : 43/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 All passed, as good on the line. 页码 43/58...
  • Page 44 Page : 44/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Exploded View 页码 44/58...
  • Page 45 Dosage C11M_RH--ASM C11M_Camera_Deco Front housing C11M_Camera_Lens Receiver GPS 3 in 1 Antenna Light_Rubber M-M1.4 H30 screw Front camera C11M--Battery_Asm Main_Board Acer LOGO Speaker Seal Label Power_key T-M1.4 H25 Screw Main_Camera Battery Volume_key FPC Main Antenna Main_Board_FPC_Conn_mylar Receiver Speaker FPC SIM_mylar...
  • Page 46 Page : 46/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 11. Device Label 页码 46/58...
  • Page 47 Page : 47/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 47/58...
  • Page 48 Page : 48/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 48/58...
  • Page 49 Page : 49/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 49/58...
  • Page 50 Page : 50/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 50/58...
  • Page 51 Page : 51/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 51/58...
  • Page 52 Page : 52/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 页码 52/58...
  • Page 53 Page : 53/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 FRU list Accessories Description Material coding China: Battery Other:KT.0010J.007 EU KP.0050S.002 Charger US KP.0050S.001 UK KP.0050S.003 Earphone HC.70211.00K HC.70211.00N 页码 53/58...
  • Page 54 Page : 54/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Main housing Description Material coding Black: 6M.HC5H7.001 Front housing assembly White: 6M.HC7H7.001 Black double SIM: 60.HC5H7.001 White double SIM : 60.HC7H7.001 Rear housing assembly Black single SIM: 60.HC6H7.001 White single SIM: 60.HC8H7.001 Black: 60.HC5H7.002...
  • Page 55 Page : 55/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Labels class Description Material coding WW:47.HC5H7.001 TW: 47.HC5H7.002 Device label Malaysia/Indonesia: 47.HC5H7.003 Seal label 47.HAKH7.019 WATER PROOF 47.HBFH7.003 页码 55/58...
  • Page 56 Page : 56/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Part Description Receiver 60.HC5H7.003 Speaker 23.HC5H7.001 Double SIM:HB.70511.014 Mainboard Single SIM: HB.70511.015 SUB board 55.HC5H7.001 页码 56/58...
  • Page 57 Page : 57/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 Front Camera KR.02M0B.001 Main Camera KR.08M02.001 47.HC5H7.004 P-sensor FPC sponge Black :42.HC5H7.001 POWER KEY White: 42.HC7H7.001 Black:42.HC5H7.002 Volume key White:42.HC7H7.002 页码 57/58...
  • Page 58 Page : 58/55 SERVICE GUIDE Language :English Acer Date : 2013-0315 SCREW 4 86.HAKH7.001 SCREW 1 86.HC5H7.001 SUB board MALAR 47.HC5H7.005 USB MALAR 47.HC5H7.006 页码 58/58...