Troubleshooting - P&E Microcomputer Systems TRK-MPC5604P User Manual

programming software, a Windows IDE, and a register file editor.
10

TROUBLESHOOTING

10.1 TRK-MPC5604P Is Undetected
Q: The connection assistant indicates that my TRK-MPC5604P is undetected
even though I have connected the hardware to my USB port. What should I
do?
A: The connection assistant, which displays in either Codewarrior or P&E's
development software, is a dialog which allows the user to connect to the
TRK-MPC5604P hardware. If this dialog indicates that the TRK-MPC5604P
hardware is not connected to the PC, the first step is to make sure that the
TRK-MPC5604P hardware is connected to the PC via a USB 2.0 high-speed
cable. If it is connected, unplug and then plug in the USB cable on the TRK-
MPC5604P board and click refresh in the connection assistant. If the
hardware still does not show up, try the following remedies:
(A) Re-Install the USB driver
If the Multilink device does not show up in the device manager, re-install the
CodeWarrior Development Studio software from the DVD-ROM. After driver
installation, unplug the TRK-MPC5604P from the PC and reboot the PC.
When the reboot has completed, connect the interface to the PC with the USB
2.0 cable. Run the software again to see if the interface is now detected.
(B) USB Hub Usage
The TRK-MPC5604P is a high-power USB device. If a USB Hub is used, it
must be a self-powered hub (i.e., with its own power supply). If the Hub is not
self-powered the TRK-MPC5604P will not work. In general, USB ports located
directly on the PC are high-power (self-powered) ports.
32 TRK-MPC5604P EVB User Manual