Alcatel IDOL 5 User Manual
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Alcatel IDOL 5 User Manual

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Summary of Contents for Alcatel IDOL 5

  • Page 1 Alcatel IDOL ™...
  • Page 2 Cricket Wireless LLC. Other marks are the property of their respective owners. Alcatel is a trademark of Alcatel-Lucent used under license by TCL Communication Ltd. IDOL 5 is a trademark of TCL Communication Ltd. © 2017 TCL Communication Ltd. All rights reserved.
  • Page 3 Table of contents Getting started .................... 6 Phone setup ........................6 Extending battery life ....................9 Powering your phone on/off ..................9 Getting around ......................11 Getting to know your phone ..................12 Key functions ....................... 14 Phone calls ....................24 Making calls ........................
  • Page 4 Messaging ....................36 Opening the messaging screen ................36 Sending a message ....................36 Replying to a message ....................37 Forwarding a message ....................37 Copying a message ....................38 Changing message settings ..................38 Email ......................39 Setting up your email account ................. 39 Checking your emails ....................
  • Page 5 Mobile Hotspot & Tethering ..............48 To share your phone's data connection via USB ............ 48 To share your phone's data connection as a portable Wi-Fi hotspot ....48 To rename or secure your portable hotspot ............49 Using Wi-Fi Direct ..................50 Connecting to another device via Wi-Fi Direct .............
  • Page 6 Google applications ................. 65 Gmail ..........................65 Google Calendar ....................... 66 Google Chrome ......................66 Google+........................66 Google Maps ......................67 Google Search ......................69 Google Music ......................70 Google Play Store ...................... 71 Creating a Google Wallet account ................. 74 Applications ....................
  • Page 7 For your safety ................... 91 General safety ......................91 FCC RF Exposure Information (SAR) ................. 91 FCC compliance ......................94 Hearing Aid Compatibility (HAC) regulations for mobile phones ......95 CTIA ..........................99 Distraction ........................100 Product handling ...................... 100 Electrical safety ......................

  • Page 8: Getting Started

    Getting started Phone setup Installing the nano-SIM card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. 1.
  • Page 9 2. Carefully place the nano-SIM card and microSD card (sold seperately) in the SIM tray as shown below. Ensure that both cards have been placed in the correct orientation and secured. 3. Carefully close the SIM tray. Important: To avoid damage to the phone, please use the standard nano-SIM card included in the box.

  • Page 10: Charging The Battery

    2. Plug the charger into a standard AC wall outlet. 3. When the battery is fully charged, unplug the charger and disconnect it from the phone. Warning! Use only Alcatel-approved chargers and cables. The use of unapproved accessories could damage your phone.

  • Page 11: Extending Battery Life

    Attempting to remove the battery could result in injury and will void your warranty. Do not attempt to disassemble, damage, or remove the battery from the device. Extending battery life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. Follow the helpful tips below to conserve your battery power: •...

  • Page 12: Switching To Sleep Mode

    1. Tap the language field to select the language you want to use and then tap GET STARTED. 2. Tap Keep your apps & data to transfer your data from your old android device, Google account, or an iOS™ device. Tap Set up as new to get a fresh start.

  • Page 13: Getting Around

    Waking your phone up Press the Power key to activate your screen display. Note: If you have set an unlock pattern, PIN, or password for your phone (see Settings > Lock screen > Screen lock) you’ll need to draw the pattern or enter the PIN/password to unlock your screen.

  • Page 14: Getting To Know Your Phone

    Getting to know your phone L-sensor/P-sensor Speaker Camera flash Camera lens Indicator light Status and notification bar SIM tray Volume keys Power key Touch screen Now key Back key Recent apps key Home key Headset port Charging port Microphone...
  • Page 15 Camera Camera Flash/Flashlight NFC antenna SIM card slot/ microSD card slot Volume key Power key Now key Headset port Charging/data port...

  • Page 16: Key Functions

    Key functions Function Recent Tap to switch between individual app activities and apps key documents. Home key From any application or screen, tap to return to the Home screen. Press and hold to activate Google Now. Back key Tap to go back to the previous screen, or close a dialog box, option menu, notification panel, etc.
  • Page 17 Power key Press: Lock the screen/activate the screen. Press and hold: show the popup menu to select Power off, Restart, or Airplane mode. Press and hold the Power key and Volume up key to reset. Press and hold the Power key and Volume down key to take a screenshot.
  • Page 18 Customize your Home screen by adding application shortcuts, widgets, folders, and wallpapers. Status and notification bar Voice search Shortcuts Favorite shortcuts Extended home screen In addition to the main home screen, your phone has extended home screens to provide more space for adding icons, widgets, and more. Simply swipe your finger to the left or right to access the extended home screen panels.
  • Page 19 Adding items to your home screen • To add an app to your home screen, tap , press and hold your desired app, drag it to the home screen. • To add a widget to your home screen, press and hold on a blank area of the screen and tap WIDGETS.
  • Page 20 Uninstall or enable an application 1. From the home screen, tap 2. Press and hold an application. Uninstall at the top of the screen and 3. To uninstall an app, drag it to release. Note: Not all applications can be uninstalled or disabled.

  • Page 21: Status And Notification Icons

    Status and notification icons Your phone will tell you exactly what’s going on by showing you simple icons. Here’s what they mean. Status icons GPRS connected Alarm is set GPRS in use Bluetooth is on EDGE connected Connected to a Bluetooth device EDGE in use Speakerphone is on 4G connected...
  • Page 22 Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia Connected to VPN message Problem with SMS or MMS Radio is on delivery New Google Hangouts Uploading data message New voicemail Download finished Upcoming event Select input method An open Wi-Fi network is...

  • Page 23: Using The Notifications Panel

    Using the Notifications panel Drag the status bar down to open the Notification panel. Drag down once more to enter the Quick settings panel. When there are notifications, you can tap them to access directly. Notification panel When there are notifications, drag the Status bar down to open the Notification panel to read more detailed information.
  • Page 24 Quick settings panel Drag the notification panel down or tap to open the Quick settings panel. You can get quick access to commonly used settings like Wi-Fi, screen brightness, airplane mode, and others. You can open this panel from anywhere on your device, including the lock screen. Open user screen.

  • Page 25: Protecting Your Phone With Encryption

    3. Tap Swipe, Pattern, PIN, or Password. • Tap None to disable screen lock. • Tap Swipe to enable screen lock. • Tap Pattern to create a pattern you must draw to unlock the screen. • Tap PIN or Password to set a numeric PIN or a password that you must enter to unlock your screen.

  • Page 26: Phone Calls

    Phone calls Making calls Calling from the dialer 1. From the home screen, tap 2. Tap to open the dialer. 3. Enter the phone number with the on-screen keypad. Tap to delete incorrect digits. Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number.

  • Page 27: Calling From Your Contacts

    4. Tap to make a call. Tip: To make an international call, press and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code, and then the phone number. Dial a Recent Number 1.

  • Page 28: Receiving Calls

    Receiving calls Answering a call When you receive a phone call, swipe up to answer the call. Note: To silence the ringer before answering the call, press the Volume up/ down key. Rejecting a call When you receive a phone call, swipe up to reject the call.
  • Page 29 Warning! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing multi-party calls When call waiting and three-way call features are available, you can switch between two calls or set up a conference call. Note: Call waiting and three-way call features require network support and may result in additional charges.

  • Page 30: Adjusting Your Call Settings

    Setting up a conference call You can make another call while a call is in progress. 1. In the dialer, enter a number and tap 2. Once you have established the connection, tap > and dial the second number. This puts the first caller on hold and dials the second number.
  • Page 31 Quick response Tap to edit your available quick responses. Call settings - Voicemail Service: Opens a dialog box where you can select your operator’s voicemail service or another service. Setup: If you are using your operator’s voicemail service, this opens a dialog box where you can enter the phone number to use for listening to and managing your voicemail.
  • Page 32 - Additional settings Tap Caller ID to use default operator settings to display your number in outgoing calls. Mark the Call waiting check box to notify you of new incoming calls during a call. - Call barring Configure Call barring settings. Mark the checkbox to activate the call barring for outgoing and incoming calls.

  • Page 33: Importing And Exporting Contacts

    Contacts Add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, tap on the home screen. From there, tap the tabs on the top to quickly switch to FAVORITES or ALL CONTACTS. Importing and exporting contacts Import/export contacts from/to your nano-SIM card, phone storage, or microSD card.

  • Page 34: Creating A Contact

    > Share. 1. From the Contacts screen, tap 2. This menu allows you to choose how you would like to share the contacts. Available options will depend on the applications and services installed. Creating a contact 1. From the Contacts screen, tap to add a new contact.

  • Page 35: Linking Contacts

    Linking contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. From the home screen, tap 2.

  • Page 36: Entering Text

    Entering text Using the Virtual Keyboard Virtual Keyboard settings Tap Settings > Language & Input to select the keyboard you want to set up and a series of settings will become available. Adjust the Virtual Keyboard orientation Turn the phone sideways or upright to adjust the Virtual Keyboard orientation. You can adjust this in the phone display settings.

  • Page 37: Text Editing

    Text editing Edit the text you have entered. • Press and hold or double-tap within the text you would like to edit. • Drag the tabs to highlight the desired section. • The following options will show: To edit text, choose from: CUT, COPY, and SHARE.

  • Page 38: Opening The Messaging Screen

    Messaging Use the Messaging app to send text messages (SMS) and multimedia messages (MMS). Opening the messaging screen From the home screen, tap Once in the messaging app you can create a new message, search for messages, or open a message thread. •...

  • Page 39: Replying To A Message

    4. If you want to send a multimedia message, tap the paper clip icon to attach a file or a slideshow to the message. 5. Tap to send your message. Note: • You can also include email addresses as recipients for multimedia messages.

  • Page 40: Copying A Message

    Copying a message To copy a text message from the phone to the SIM card, from the thread > Save screen, press and hold a message you want to save, then tap message to SIM card. Changing message settings The phone’s message settings are pre-configured for you to use immediately. To change them, tap >...

  • Page 41: Setting Up Your Email Account

    Email > Email. Receive and send emails from your From the home screen, tap webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting up your email account 1. When you open Email for the first time, enter your email address and select an account type, then enter the password.

  • Page 42: Responding To An Email

    Responding to an email Reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Replying to or forwarding an email 1. Open the email you want to reply to or forward. 2.

  • Page 43: Writing And Sending An Email

    Writing and sending an email 1. Open your email Inbox and tap Note: If you have more than one email account added on the phone, tap the sender line to select the account you want to use for sending the message.

  • Page 44: Editing An Email Account

    Editing an email account Change the settings for an account, including how often you check for email, how you’re notified of new messages, your email signature, and details about the servers the account uses to send and receive mail. 1. Open Email to access your inbox. 2.

  • Page 45: Adding A New Mobile Data Connection

    Adding a new mobile data connection To connect to the Internet you can use the default Access Point Names (APN). If you want to add a new APN, please contact your service provider to get the necessary information. > Settings > Mobile networks > Access 1.

  • Page 46: Connecting To A Wi-Fi Network

    Connecting to a Wi-Fi network 1. From the home screen, tap > Settings > Wi-Fi. The Wi-Fi access points, or “hotspots,” that your phone has detected will be displayed with their names and security settings. 2. Tap an access point to connect to it. If security features are implemented, you’ll need to enter a password to access.

  • Page 47: Checking The Wi-Fi Network Status

    Checking the Wi-Fi network status Check the Wi-Fi network by viewing the indicator on the status bar. You can also tap the access point that the phone is currently connected to in the Wi-Fi screen. You can then check the network's signal strength from the pop- up window.

  • Page 48: Connecting To Virtual Private Networks

    4. The WPS PIN displays on the screen. Enter the PIN into the access point’s setup page. After entering the PIN, your phone automatically finds the access point and configures the connection. Note: For detailed information about the WPS feature, please refer to its corresponding documentation.

  • Page 49: Connecting To A Vpn

    Connecting to a VPN > Settings > More > VPN. 1. From the home screen, tap 2. Tap the VPN that you want to connect to. 3. When prompted, enter any requested credentials, and then tap CONNECT. When you are connected, the VPN connected icon appears in the Status bar. Modifying a VPN >...

  • Page 50: Mobile Hotspot & Tethering

    Mobile Hotspot & Tethering Share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. Warning: The functions below may incur additional network charges from your network operator.

  • Page 51: To Rename Or Secure Your Portable Hotspot

    To rename or secure your portable hotspot When Mobile Hotspot is activated, you can change the name of your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. • Tap Settings > More > Mobile Hostpot and Tethering > Mobile hotspot settings >...

  • Page 52: Using Wi-Fi Direct

    Using Wi-Fi Direct Wi-Fi Direct allows two devices to establish a direct, peer-to-peer Wi-Fi connection without requiring a wireless router. Connecting to another device via Wi-Fi Direct > Settings > Wi-Fi. 1. From the home screen, tap 2. Ensure that Wi-Fi is activated. >...

  • Page 53: Receiving Data Via Wi-Fi Direct

    Receiving data via Wi-Fi Direct When an attempt to transfer data via Wi-Fi Direct is received, you will see a notification in the status bar. Tap Accept to start receiving the data. Received files are stored automatically in a dedicated folder (WiFiShare, for instance) in the phone storage or microSD directory.

  • Page 54: Changing The Device Name

    Bluetooth Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 32 feet (10 meters). Bluetooth devices must be paired before the communication can be established. Turning Bluetooth on/off >...

  • Page 55: Pairing With Another Bluetooth Device

    Pairing with another Bluetooth device > Settings > Bluetooth. 1. From the home screen, tap 2. Ensure that Bluetooth is activated. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. You can tap >...

  • Page 56: Sending Data Via Bluetooth

    Sending data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Tap a Bluetooth device the phone has paired with or wait for it to search for new devices and tap one of them.

  • Page 57: Capturing A Photo

    Entertainment You can use your phone to take photos and record videos. Photos and videos are stored in your phone’s microSD card or internal storage. You can copy them to your computer or access them in the Gallery application. Capturing a photo >...

  • Page 58: Advanced Camera Features

    Number Function Tap to update settings. Tap to enable / disable HDR mode. Tap to select time lapse capture. Tap to turn on/off camera flash, or enable automatic flash mode. Tap to open Gallery. Tap to take a photo. Tap to select photo effect. Tap to switch between front / back camera.
  • Page 59 to access modes menu then select Cinemagraph, then tap GOT IT 1. Tap to begin. 2. Aim the camera at a moving subject and tap to capture your cinemagraph. 3. Confirm the section of the image that you would like to stay in motion. 4.
  • Page 60 Collage creator lets you select multiple photos to automatically make and save a creative collage to share through your favorite social network apps. To create from the camera app: to access modes menu then select Instant collage. You will then find 1.

  • Page 61: Adjusting Camera Settings

    Additional camera modes • PANO: Tap to turn on panorama function. Tap the shutter to start taking panoramic photo and slowly rotate while remaining in between the guide lines on the screen. Once the photo has been captured, it will be saved automatically.

  • Page 62: Recording A Video

    Recording a video > Camera and swipe right to enter the 1. From the home screen, tap VIDEO function. 2. Aim the camera at the subject. Tap any area on the screen that you want to focus on before and during recording. Note: Pinch or spread on the screen to zoom in or zoom out.

  • Page 63: Setting A Song As The Default Ringtone

    Setting a song as the default ringtone You can select a song to be used as the ringtone for all incoming calls, except those from contacts to whom you have assigned special ringtones. 1. From the home screen, tap > Music to see the music library. 2.

  • Page 64: Opening Your Gallery

    Number Function Tap to enter your music library. Tap to access the song list where you can change the play sequence.  T ap to access more options. Tap to choose play mode: Random, Repeating all, Repeating current one, Repeating off. Tap to play the previous song.

  • Page 65: Making Voice Memos

           Number Function Return to the album. Add the photo to favorite. Edit the photo. Share the photo. Tap to access more options. Turn on auto-edit mode. Edit the photo. Making voice memos Sound Recorder enables you to record voice memos and listen to them whenever you like.

  • Page 66: Recording A Voice Memo

    Recording a voice memo > Sound Recorder. 1. From the home screen, tap 2. Tap to start recording. During recording, you can do the following: • Tap to pause or continue the recording. • Tap DISCARD and confirm to cancel the recording. •...

  • Page 67: Google Applications

    Google applications Signing in to your Google account lets you synchronize Gmail, calendar events, contacts and other data between your phone and the web. If you don’t have an account, you can easily create one. > Settings > Accounts > Add account > 1.

  • Page 68: Google Calendar

    Google Calendar From the home screen, tap > Calendar to use Google Calendar, Google’s time management application. You can use the calendar to schedule appointments, including meetings and other events. You can also synchronize appointments to your Google account, which enables you to manage your schedule online on your PC.

  • Page 69: Getting Started With Google

    Getting started with Google+ Open the Google+ app and tap Home, Collections, Communities, Notifications at the bottom of the screen to enjoy the functions. to use the following features: • Profile: Tap to view your profile. • Locations: See your friends’ locations on the map and configure your location sharing settings.

  • Page 70: Getting Your Location

    Getting your location > Maps. 1. From the home screen, tap 2. Tap at the bottom. The map centers on a dot and an arrow that indicate your location and the direction the phone is facing. Searching for a location >...

  • Page 71: Searching For Local Places

    4. Tap a suggested route to view it on the map. Note: Tap to use Google Maps Navigation and get turn-by-turn voice directions. Searching for local places Google Maps helps you find all kinds of businesses and establishments around you. You can rate these places and get recommendations. >...

  • Page 72: Searching With Text

    Searching with text You can search for information on the Internet or on the phone (such as apps and contacts) by entering text. 1. Press and hold the Home key > Google to open Google Search. 2. Enter the terms you want to search for in the search box and tap the search key on the keyboard, or tap a search suggestion that appears below the search box.

  • Page 73: Playing Your Music

    Note: The availability of Google Music is dependent on your region. If it’s not available, or you don’t have a mobile data or Wi-Fi connection, you can only play music stored on your phone. Playing your music From the home screen, tap >...

  • Page 74: Managing Playlists

    Number Function Song and artist information. Tap or drag down to return to the music library. Album artwork.  G ive the song a thumbs-up. Playback control. Skip songs, pause and resume playback, use shuffle or repeat . Drag the progress bar to jump to any part of the song.

  • Page 75: Deleting A Playlist

    Creating a playlist or adding a song to a playlist next to the song and select Add to playlist. Removing songs from a playlist > Music library > PLAYLISTS and select a playlist. 1. Tap 2. Tap next to go to the song. 3.

  • Page 76: Browsing And Searching For Apps

    Browsing and searching for apps You can browse apps by category. Tap a top-level category, such as GAMES, and tap the app from any subcategory. You can also search for apps using an app’s name or description or the developer’s name. Simply enter the search terms. Downloading and installing apps When you find the app you are interested in, tap it to open its details screen where more information about the app is displayed.
  • Page 77 • The first time you use your phone to buy an item from Google Play Store, you will be prompted to enter your billing information to set up a Google Wallet account. Warning! When you’ve used Google Wallet once to purchase items from the Play Store, your phone remembers your password so you don’t need to enter it the next time.

  • Page 78: Setting A New Alarm

    Applications Calculator > Calculator to use the phone’s convenient From the home screen, tap built-in calculator for some basic as well as advanced mathematical equations. Clock > Clock to use a series of timing tools. From the home screen, tap Setting a new alarm in the Clock app.

  • Page 79: Downloads

    Stopwatch allows you to record lap times, while Countdown allows you to set a time and count down to zero. Downloads The Downloads app keeps a record of the files you have downloaded using the apps such as Browser, or Gmail. >...

  • Page 80: Phone Settings

    Phone settings > Settings. The Settings app contains most of From the home screen, tap the tools for customizing and configuring your phone. WIRELESS & NETWORKS Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. > Advanced > Wi-Fi Direct in the Wi-Fi menu to share When Wi-Fi is on, tap data between two devices via Wi-Fi Direct.

  • Page 81: Device

    • NFC: Enable to allow data exchange when the phone is in close proximity with another device. • Android Beam: Android beam can be activated only when NFC is on. The function allows to transmit app content via NFC. • Mobile Hotspot and Tethering: Enable to share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot.
  • Page 82 • Audio enhancement: Select to adjust your audio profile and tuning. • Do Not Disturb: Select to specify when your phone alerts you of an incoming notification. • Phone ringtone: Set your incoming call ringtone. • Default notification ringtone: Set the default sound for notifications. •...

  • Page 83: Lock Screen

    • Reversible rotate: Active to enable reversible user interface when your phone is held upside down. You can also answer a call even if your phone is held upside down. This function is not supported while on a call. • Rotation animation: Select an animation for your phone when rotated. •...
  • Page 84 Smart Lock The Smart Lock function recognizes when your phone is in your pocket or near your home and keeps it unlocked. You must set a screen lock first when you enable this function. Apps Tap to view details about the applications installed on your phone, to manage their data usage and force them to stop.
  • Page 85 • Charging only: Charge your phone via USB. • Transfer files (MTP): Transfer media files on Windows® or Mac. Note: For Windows XP, please install the drivers and Media Player 11 (or later version) when you use Media device (MTP) for the first time. If you have a Mac, visit http://www.android.com/filetransfer to download the necessary software.

  • Page 86: Personal

    PERSONAL Location Activate location services to determine your location (see Google applications – Google Maps – Activating location services). Security • Encrypt phone: Encrypt your data on the phone to protect your privacy. • Private mode: Turn on private mode to hide your private apps and pictures.
  • Page 87 • Trust agents: View or deactivate trust agents. • Screen pinning: When this function is enabled, you can always keep a window in view by touching the Overview button and then the pin icon. In this case, the user cannot go to any other window or open any other app.
  • Page 88 Speech rate: Select how quickly you want the synthesizer to speak. Listen to an example: Play a brief sample of the speech synthesizer, using your current settings. Default language status: Describes support level of default language. • Pointer speed: Select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory.

  • Page 89: About Phone

    SYSTEM Date & time Set date, time, time zone, and how date and time are displayed. You can also use network-provided data. Accessibility Configure the system accessibility options and accessibility plug-ins on your phone, such as using TalkBack for low-vision users. Printing Configure cloud printing service options, manage print jobs, and more.

  • Page 90: Fota Upgrade

    Upgrading your phone's software Use FOTA Upgrade tool to update your phone's software. All personal information will be saved following the update process. It is recommend you back up your personal data using Smart Suite before upgrading. FOTA Upgrade > Settings > Cricket Software Update. Tap Check for updates, and the phone will search for the latest software.

  • Page 91: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 92 Problem Possible causes Possible solution Battery not The battery or battery charger is Contact the dealer. charging damaged. The phone’s temperature is below Adjust the environment to avoid 32°F or higher than 104°F. extremes of temperature. Poor contact between the battery Check all connectors to make and charger.
  • Page 93 Problem Possible causes Possible solution Unable to The nano-SIM card is invalid. Contact your service provider. connect to the You are not within the network’s Check the service area with your network service area. service provider. Poor signal. Move to an open space, or if you are inside a building, move closer to a window.

  • Page 94: For Your Safety

    For your safety General safety Don’t make or receive handheld calls while driving. And never text Don’t use at gas stations. while driving. Keep your phone at least half an Your phone may produce inch (15 mm) away from your ear a bright or flashing light.

  • Page 95: Fcc Rf Exposure Information (Sar)

    To prevent possible hearing Your phone can produce damage, do not listen at high a loud sound. volume levels for long periods Avoid contact with anything Avoid extreme temperatures. magnetic. Keep away from pacemakers and Avoid contact with liquids . Keep other electronic medical devices.
  • Page 96 During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 15 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.

  • Page 97: Fcc Compliance

    SAR compliance for body-worn operation is based on a separation distance of 0.49 inches (15 mm) between the unit and the human body. Carry this device at least 0.49 inches (15 mm) away from your body to ensure RF exposure level compliant or lower to the reported level. To support body- worn operation, choose the belt clips or holsters, which do not contain metallic components, to maintain a separation of 0.49 inches (15 mm) between this device and your body.
  • Page 98 This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 99: Mobile Phones

    Hearing Aid Compatibility (HAC) regulations for mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants . Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components.
  • Page 100 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.

  • Page 101: Ctia

    CTIA a) Do not disassemble or open crush, bend or deform, puncture or shred. b) Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. c) Only use the battery for the system for which it is specified.

  • Page 102: Operating Machinery

    Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.

  • Page 103: Small Children

    • Do not drop, throw, or try to bend your phone or its accessories. • Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. • Do not paint your phone or its accessories. •...

  • Page 104: Normal Use Position

    Antenna Do not touch the antenna unnecessarily. Normal use position When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth. Air bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.

  • Page 105: Emergency Calls

    • Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. • Take lots of breaks to stretch and relax. Emergency calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.

  • Page 106: Connection To A Car

    Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.

  • Page 107: Hearing Aids

    Hearing aids People with hearing aids or other cochlear implants may experience interference noise when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference.

  • Page 108: Interference In Cars

    Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive environments Gas stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.

  • Page 109: Specifications

    Specifications Handset specifications are shown in the following table. Network frequency GSM: 850/900/1800/1900 UMTS: 1/2/4/5 LTE: 1/2/4/5/7/12/30 (MFBI) Operating system Android™ 7.0 Display 5.2" FHD 1920×1080 Processor MTK6757CH/P20(4*2.35G,4*1.64G) Memory 2 GB RAM, 32 GB ROM microSD support up to max 256GB Wi-Fi 802.11a/b/g/n/ac (2.4GHz &...

  • Page 110: Month Limited Warranty

    12 MONTH LIMITED WARRANTY TCL Communications Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
  • Page 111 • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI);...
  • Page 112 How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate daytime...

  • Page 113: Electronic Recycling

    2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA and Canada website at www.alcatelonetouch.us/...

  • Page 114: Notes

    Notes...

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