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PF768, Standard Electrical Repairs Approved according to 2/FEA 209 544 Trouble-shooting instruction PF 768 Service Manual by Toko 4/00021-2/FEA 209 544/11.C...
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PF768, Standard Electrical Repairs Table of contents Conditions ..................3 Component classes................3 Abbreviations.................. 4 Pin placements ................6 No serv/not able to connect calls............8 Doesn’t start..................11 Audio....................21 Display..................... 29 SIM (“Insert card”)................ 33 Keyboard ..................
PF768, Standard Electrical Repairs 1 Conditions 1.1 Component classes. All the components in the phone are divided into classes and after every component in the troubleshooting guide you have a class written. The components are divided into four classes: A, B, C and D.The class of the component depends on how much of the phone’s performance is affected when replacing it.
PF768, Standard Electrical Repairs 1.2 Abbreviations. The power module at some phones. Crystal. Capacitor. Digital circuit. Over voltage protection. VCO. Buzzer, LED, pads for display. Connector. Coil. Analogue circuit. Resistor. Keyboard pads. BALUN. A circuit that converts a signal from balanced to unbalanced or the opposite.
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PF768, Standard Electrical Repairs SIMCLK: Clock signal from the processor used for communications with the SIM. SIMDAT: Data signal from the processor used for communications with the SIM. SIMRST: Reset signal from the processor used for communications with the SIM. SIMVCC: Feed voltage for the SIM.
PF768, Standard Electrical Repairs 2 No serv/not able to connect calls. 2.1 Finding out if the fault is Rx- or Tx-related. Connect the phone (with signalling program) to a GSM test instrument and try to get serv at –68.5dBm signal strength. •...
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PF768, Standard Electrical Repairs • If the phone gets serv, proceed to section 2.3. • If the phone doesn’t get serv there is probably a LO-part fault or the losses in the signal path are too great. It’s also possible it could be a feed voltage fault. If the fault remains, send the phone to the next level.
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PF768, Standard Electrical Repairs Fig. 2.3 If the output power is too low or if the Rx-quality value or the RX-level vaule is too high, send the phone to the next level. If the Rx-level value is below 39 steps at –68.5dBm input signal strength or below 4 steps at –102.5dBm input signal strength, then the fault is Rx-related.
PF768, Standard Electrical Repairs 3 Doesn’t start. 3.1 Find out if the phone starts by pressing the On/Off key. Insert a fully charged battery and press the On/Off key. • If the phone doesn’t start, proceed to section 3.2. • If the phone starts, turn off the phone and check the charging function by con- necting a charger into the system connector.
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PF768, Standard Electrical Repairs Fig. 3.2 Send the phone through the normal flow as soon as you’ve fixed the fault. 3.2 Visual check. Make an outer visual check: • Make sure the battery connector is intact and that there aren’t any dirt or oxide at the connector pins.
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PF768, Standard Electrical Repairs Give the board power and start it up by pressing the On/Off key (in the fixture or in the back cover with a dummy battery inserted, mount system connector to make the board lie steady in the back cover). * If the phone still doesn’t consume any current when the On/Off key is pressed, proceed to section 3.4.2.
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PF768, Standard Electrical Repairs Fig. 3.3 Fig. 3.4 shows the measuring point for VANA and VDSP. Fig. 3.4 Fig. 3.5 shows the measuring point for VRPAD and VVCO. Fig. 3.5 (68) 4/00021-2/FEA 209 544/11.C...
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PF768, Standard Electrical Repairs Since the measuring point for VVCO is under the big radio shielding (E202) you have to measure the voltage carefully through one of the holes with a thin and pref- erably isolated probe as in fig. 3.6. Fig.
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PF768, Standard Electrical Repairs • If the phone still doesn’t consume any current, measure the resistances from the unmarked side of the “No” keypad (fig. 3.7) to pin 2 of V702 (~0 ohms, fig. 3.3) and from pin 3 of V702 to pin 3 if N702 (~0 ohms, fig. 3.3). Fig.
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PF768, Standard Electrical Repairs Also note that the measuring point for VVCO is under the big radio shielding (E202) and therefore you have to measure the voltage carefully through one of the holes with a thin and preferably isolated probe as in fig. 3.6. •...
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PF768, Standard Electrical Repairs * If all the voltages are correct, measure the VRTC voltage between the positive side of C720 (class A, ~3.1V, fig. 3.8) and ground. * If there’s no VRTC voltage, replace V711 (class A, fig. 3.8). * If there’s VRTC voltage, measure the resistance from the positive side of C720 (fig.
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PF768, Standard Electrical Repairs * If the resistance is too low there’s a short circuit in one of the circuits fed by the regulator. Send the phone to the next level. • If any of the voltages are too high, replace the corresponding regulator. Check the power reset voltage at C710 (fig.
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PF768, Standard Electrical Repairs 3.4.6 Able to program the phone but it doesn’t start afterwards or it is troublesome in the flash pro- grammer. Open the phone and check for liquid damages. Make sure the battery and system connector pads aren’t dirty, liquid damaged or oxidised.
PF768, Standard Electrical Repairs 4 Audio. 4.1 Type of fault. Make a call from the phone that is to be tested (later called the phone) to a phone that is working correctly (later called the reference phone). Check the function of the microphone and the earphone. Connect a handsfree unit to the system connector of the phone.
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PF768, Standard Electrical Repairs Fig. 4.1 Check the solderings of N800 (fig. 4.3). Fig. 4.2 Fig. 4.3 If the fault remains, send the phone to the next level. (68) 4/00021-2/FEA 209 544/11.C...
PF768, Standard Electrical Repairs 4.3 Microphone out of order. Open the phone and check for liquid damages. Wash the system and microphone connector pads if needed. Make sure the sound channel gasket is properly mounted and free from dust. Replace the system connector and microphone with a pair you know work. Test the phone again.
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PF768, Standard Electrical Repairs Wash the circuit board if needed using alcohol and a brush. Assemble the phone and test it as in 4.1. If the fault remains, open the phone. Give the board power and start it up by press- ing the On/Off key without the system cable connected.
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PF768, Standard Electrical Repairs Fig. 4.6 • If the resistance is too low, wash carefully and measure again. * If the resistance still is too low, remove R601 (class A, fig. 4.3) and measure again. * If the resistance increased, replace D600 (class B, fig. 4.2). * If the resistance didn’t increase when removing the R601 resistor or if it didn’t help to replace D600, send the phone to the next level.
PF768, Standard Electrical Repairs * If the resistance is correct, replace D600 (class B). • If the voltage is correct, check the solderings of N800 and D600 (fig. 4.3 and 4.2). If the fault remains, send the phone to the next level. 4.5 Handsfree microphone out of order.
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PF768, Standard Electrical Repairs • If there’s correct voltage at R825, check the resistance of C810 (>10 kohms), C812 (>100 kohms), R802 (~3.9 kohms) and R805 (~15 kohms, all of class A and in fig. 4.3). If the fault remains, send the phone to the next level. 4.6 Handsfree speaker out of order.
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PF768, Standard Electrical Repairs Both the microphone and the speaker of the handsfree out of order. Open the phone and check for liquid damages, especially at the components in fig. 4.5. Wash the above mentioned components using alcohol and a brush. Measure the resistance from X602 pad 3 to the unmarked side of R635 (~0 ohms, fig.
PF768, Standard Electrical Repairs 5 Display. 5.1 Kind of fault. Insert a charged battery into the phone and start it up by pressing the On/Off key. • If it doesn’t start, proceed to chapter 3 (“Doesn´t start”-fault). • If the display is missing one or more segments, proceed to section 5.2. •...
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PF768, Standard Electrical Repairs Fig. 5.1 Measure the voltages at the V608 diode (class A). Compare the results to the values at fig. 5.2. Fig. 5.2 All values are approximately 0.2V . • If any of the voltages differ from the ones in fig. 5.2, measure the resistances of C633 (class A, >100 kohms, fig.
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PF768, Standard Electrical Repairs * If the resistances and the VRPAD voltage are correct, replace the V608 diode. * If the voltages at the diode (except VRPAD) still are incorrect after replacing it, make sure pin 96 of D600 is correctly soldered. * If the soldering is correct, replace C632 (class A, fig.
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PF768, Standard Electrical Repairs • If there isn’t, check the resistances from H622 pad 6 to V608 (the VLCD marked pin in fig. 5.2, ~0 ohms) and from pad 5 of H622 to ground (~0 ohms). * If any of the resistances are too high there’s a foil damage and the phone is to be discarded.
PF768, Standard Electrical Repairs 6 SIM (“Insert card”). 6.1 What is SIM fault? Insert a charged battery and a functional SIM card into the phone. Start it up by pressing the On/Off key. • If the phone displays “Wrong card” or “Insert correct card” in the display it means that the phone is SIM-locked and it can’t be repaired at this level.
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PF768, Standard Electrical Repairs Fig. 6.2 Give the board power and start it up. Measure the input voltage at N705 pin 2 (~3.1V, fig. 6.4). Fig. 6.3 shows the component side of the board. Fig. 6.3 (68) 4/00021-2/FEA 209 544/11.C...
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PF768, Standard Electrical Repairs Fig. 6.4 • If the input voltage is too low or missing, check the VDIG (~3.2V) feed voltage at C600 (fig. 6.4). * If the VDIG voltage is too low, measure the resistance from it to ground. * If the resistance is more than 500 ohms, replace N702 (class A, fig.
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PF768, Standard Electrical Repairs Assemble the phone with a new SIM card holder and try again. If the fault remains, disassemble the phone again. Measure the resistance of R704 (class A, ~100 kohms, fig. 6.4). Make sure pins 64 and 72-75 (fig. 6.3) are correctly soldered. Measure the resistances of R600 (~33 ohms), R627 (~0 ohms) and R628 (~100 ohms, allof class A and in fig.
PF768, Standard Electrical Repairs 7 Keyboard 7.1 Kind of keyboard fault. Insert a SIM card and a fully charged battery into the phone. Start the phone by pressing the On/Off key. • If it doesn’t start at all, proceed to chapter 3 (“Doesn´tstart”-fault). Press all the keys (including the volume keys at the side) and verify which are func- tional.
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PF768, Standard Electrical Repairs Make sure the S820 and S821 (both of class A) switches are intact and correctly sol- dered. Measure the resistance of the switch that isn’t functional. You measure between pin 1/3 and 2/4 (fig. 7.2). The resistance should be >100 kohms when not pressed and ~0 ohms when pressed.
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PF768, Standard Electrical Repairs If that doesn’t help, open the phone. Give the board power and start it up (by press- ing the On/Off key or setting DCIO high). Schematic of the keyboard functions is shown in fig. 7.4. Fig. 7.4 Measure the VDIG voltage (fig.
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PF768, Standard Electrical Repairs Measure the voltage at the unmarked side of the R630-R634 resistors (~3.2V). • If the voltage is too low at one or more of the resistor, measure the resistance of the corresponding resistor (all are of class A and ~100 kohms). * If all the resistances are correct, check the solderings at D600 1, 120 and 122-128.
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PF768, Standard Electrical Repairs ohms). The foil damage is most usually caused by liquid damages. If there, for instance, is voltage at the 4 and 5 keypads but not at the 6 and “volume up” keypads there’s a foil damage somewhere between key- pads 5 and 6 and the phone is to be discarded.
PF768, Standard Electrical Repairs 8 Illumination and buzzer. 8.1 Type of fault. Insert a dummy battery and a SIM card into the phone, press the On/Off key and wait for the phone to get serv (towards the net or a GSM test instrument). •...
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PF768, Standard Electrical Repairs Make sure the buzzer (H600, class A, fig. 8.2) is correctly soldered. • If the solderings are correct, replace the buzzer. Assemble the phone and try the buzzer as in 8.1 again. • If the fault is repaired, send the phone through the normal flow. •...
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PF768, Standard Electrical Repairs Fig. 8.3 * If the VRPAD voltage is faulty or missing, proceed to chapter 3 (“Doesn´t start”-fault). * If it’s correct, check the resistance from pin 2 of N452 to pin 1 of V706 (~0 ohms). * If the resistance is too high it’s probably the L450 (~0 ohms, class A, fig.
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PF768, Standard Electrical Repairs If the fault remains, send the phone to the next level. 8.3 The background illumination for the display is missing or faintly glowing. Open the phone and check for liquid damages. Make sure all the LEDs (H651-H654, all of class A, fig. 8.1) are mounted and cor- rectly soldered.
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PF768, Standard Electrical Repairs Table 8.1 shows the symptoms when there’s incorrect resistance in any of the resis- tors. Missing or H651- H655- broken. H654 H660 R609 Not lit R610 Not lit R611 Faintly Not lit glowing R612 Not lit Faintly glowing Table 8.1...
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PF768, Standard Electrical Repairs correct resistance. Table 8.1 shows the symptoms when there’s incorrect resistance in any of the resistors. • If none of the H651-H660 LEDs are lit, measure the voltage at the marked side of R607 (~3.1V, fig. 8.4). Before measuring you have to press a key for the proc- essor to set the LED3K signal high for about 10s.
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PF768, Standard Electrical Repairs If the fault remains, send the phone to the next level. 8.6 Red top indicator doesn’t work. Open the phone and check for liquid damages. Make sure the double LED (H650, class A, fig. 8.2) is correctly soldered. Give the board power and start it up by pressing the On/Off key.
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PF768, Standard Electrical Repairs Measure the VRPAD voltage (~3.8V) at V706 pin 1 (class A, fig. 8.2). • If the VRPAD voltage is correct, replace V706 (class A). • If the voltage is missing at V706, check if there’s VRPAD voltage at pin 5 of N452 (fig.
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PF768, Standard Electrical Repairs 9 RTC 9.1 Determine the fault. Insert a SIM card and a fully charged battery into the phone and start it up. Set the correct time. Remove the battery and reinsert it after a minute. • If the time says 00:00, proceed to section 9.2. Compare to the correct time.
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PF768, Standard Electrical Repairs • If it is, replace it. Assemble the phone, start it up and set the correct time. Wait a few minutes for the backup capacitor to get charged. Remove the battery and reinsert it after a minute. Check if the fault is fixed (the backup capacitor needs a few hours of charging to reach full capacity).
PF768, Standard Electrical Repairs 10 Component lists 10.1 Explanations 10.1.1 Component list Position: The Components position number at the board Designation: Description of the component. Part No.: The components part number (or reference to Revision Change table) is specifed only if the component can be replaced with Standard Electrical Repair. Advanced means that the component can be replaced with Advanced Electrical Repair.
PF768, Standard Electrical Repairs 10.2 Component list 2/ROA 117 3235/2 Trouble shooting Positon Designation Part No. NOTE instruction DOME SXA 120 9446 Doesn’t start, Key- SWITCHES board SHIELDING POT Advanced SHIELDING POT Advanced SHIELDING POT Advanced B551 QUARTZ CRYS- Advanced TAL UNIT B600 QUARTZ CRYS-...