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Table of Contents
Troubleshooting
Related Manuals for Ericsson A1018
Summary of Contents for Ericsson A1018
- Page 1 Mobile Phone A1018...
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Page 2: Table Of Contents
Ericsson Mobile Communications AB at any time and with- out notice. Such changes will, however, be incorporated into new editions of this manual. - Page 3 Please note! Some of the services in this manual are not supported by all net- works. This also applies to the GSM International Emergency Number 112. Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not. symbol on our products signifies that they have been cer- tified according to the EMC directive 89/336/EEC, the Telecom- munications directive 91/263/EEC, and the Low Voltage directive...
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Page 4: Display Information And Key Functions
GETTING STARTED Preparing Your Phone for Use Turning Your Phone On and Off 10 Display Information and Key Functions 12 Making and Receiving Calls 14 During a Call 16... -
Page 5: Preparing Your Phone For Use
Preparing Your Phone for Use OVERVIEW Front Back Preparing Your Phone for Use Antenna Display Microphone Indicator light Earpiece Keypad Battery Battery release catch... -
Page 6: The Sim Card
ASSEMBLY You need to do the following to use your phone: • insert the SIM card • attach the battery to the phone • charge the battery THE SIM CARD When you register as a subscriber with a network operator, you get a SIM (Subscriber Identity Module) card. - Page 7 Removing the SIM Card 1. Remove the battery (if attached). The PIN Most SIM cards are supplied with a security code or PIN (Personal Identity Number), which you need to access the network. Every time you turn on your phone, it prompts you to enter your PIN. You will find your PIN in the information from your operator.
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Page 8: Attaching The Battery To Your Phone
For the best talk and standby time in the long run, we recommend that you use only Ericsson origi- nal batteries with your phone. - Page 9 Charging the Battery 1. Make sure that the battery is attached to the phone. 2. Connect the charger to the mains. To indicate charging: • the battery meter in the display pulses continuously, • the indicator on top of the phone shows a steady red light (or green, if the phone is turned on).
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Page 10: Removing The Battery
Removing the Battery 1. Turn off the phone. 2. Press the catch on the bottom of the battery. Changing the Front Panel 1. Lift the bottom end of the front panel and remove the panel. 3. Lift the battery up and away from the phone. -
Page 11: Turning Your Phone On And Off
Turning Your Phone On and Off TURNING YOUR PHONE ON • Press and hold the If Enter PIN Appears in Display Enter Some SIM cards are protected with a PIN code. If the display after you have turned on the phone, do this: 1. -
Page 12: Turning Your Phone Off
not the case, the default language is English. To change the display language, see “Personalizing Your Phone” on page 29. If your phone displays a language you do not understand, you can change it to English. To change the display language to English 1. -
Page 13: Display Information And Key Functions
Display Information and Key Functions DISPLAY INFORMATION Your phone display will help you to: • verify that you are dialling correctly, • check your signal strength and service availability, • find out if you have received messages, • check which line is in use if you have the Alternate Line Service (ALS), •... -
Page 14: During A Call
Icon/Indicator: Name: Alarm indicator Line indicator KEY FUNCTIONS The keys have other functions when you access the menu system. See “Using the Menu System” on page 19. Key: Use: To make calls and answer calls. Y E S To turn the phone on or off. Press and hold the key. To end a call. -
Page 15: Making And Receiving Calls
Making and Receiving Calls In this chapter, we assume that you have turned on your phone and that you are within range of a network. If you are abroad, you may use other networks, provided your home network has an agreement that allows you to do this (see also “Setting Network Preferences”... -
Page 16: Making Emergency Calls
3. Press MAKING EMERGENCY CALLS 1. Enter 112 (the international emergency number). 2. Press The international emergency number 112 can be used in most coun- tries, with or without a SIM card inserted, if a GSM network is within range. Note! Some network operators may require that a SIM card is inserted, and in some cases that the PIN code has been entered, as well. -
Page 17: During A Call
During a Call Your phone has several functions which you might find helpful while a call is in progress. CHANGING THE EARPIECE VOLUME To change the earpiece volume during a call • Press the arrow keys ( Pressing Pressing MUTING THE MICROPHONE To turn the microphone off temporarily during a call 1. -
Page 18: Sending Tone Signals
SENDING TONE SIGNALS To use telephone banking services or to control an answering machine, you need to use codes. These codes are sent as tone signals (also known as DTMF tones or touch tones). • Press the appropriate keys (0-9, * and #). Tip! You can also save a code together with a phone number in the Phone Book. -
Page 19: Your Voice Mail Service
FUNCTIONS AND SETTINGS Using the Menu System 19 Your Personal Phone Book 22 Using the Call List 26 Your Voice Mail Service 28 Personalizing Your Phone 29 Sending and Receiving Text Messages (SMS) 34 Diverting Incoming Calls 42 Security for Your Phone and Subscription 44 Handling More than One Call Simultaneously 50 Setting Network Preferences 55 Knowing the Call Time/Call Cost 58... -
Page 20: Using The Menu System
Using the Menu System You can find all your phone functions in the menu system. You use the menu system every time you want to change a setting in your phone, such as the ring signal. You also use the menus to get the most out of your phone: to set the alarm clock, send text messages, store important phone numbers, etc. - Page 21 INTERPRETING THE INSTRUCTIONS IN THE MANUAL Example: • Scroll to Interpret this instruction as follows: 1. From the standby mode, use the Menu < Mail > scroll to the The arrows on either side of the word to another menu. 2.
- Page 22 Menu < Phone book > Menu < Mail > Menu < Set alarm > Menu < Settings > Network 06:01 < < Menu < Access > Using the Menu System Menu Ring level > Menu < Info > Menu < Divert >...
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Page 23: Your Personal Phone Book
Your Personal Phone Book You can create a personal phone book by storing phone numbers and accompanying names on the SIM card. You use the phone book menu for storing and recalling all the phone numbers in your personal phone book. If you intend to use your phone both at home and abroad, you should store all phone numbers as international numbers, that is with the (+) sign –... -
Page 24: Storing A Number Together With A Name
For example • To enter an • To enter a • To enter small letters, press *. STORING A NUMBER TOGETHER WITH A NAME 1. Enter the area code and phone number you wish to store. Store 2. Scroll to Name:Jenny +1234567_ The first free memory position is suggested. -
Page 25: Overwrite Protection
Tip! If you enter a phone number that is too long to fit in the display, this is indicated by an arrow. To see the whole number, press the R I G H T Store OVERWRITE PROTECTION Used Overwrite? If you try to store a phone number in a position which already con- tains a phone number, the message play. -
Page 26: Keeping The Phone Book Up To Date
Calling Using the Position 1. Clear the display. 2. Scroll to Position recall 3. Enter the position number you want to call and press Position: Speed Dialling (memory positions 1–9) 1. Press a position number, 1–9. 2. Press KEEPING THE PHONE BOOK UP TO DATE Sometimes people change their names, their phone number or even both. -
Page 27: Using The Call List
Using the Call List THE CALL LIST This chapter describes the Call List function, which is a type of tele- phone number log or a memory that stores information (time, date, phone number and name) about the last 30 incoming and outgoing calls. - Page 28 Calling a Number from the Call List 1. Scroll to 2. Scroll to the number that you want to call. 3. Press Missed Calls If you have missed a call, the phone shows Network Calls:1 number • Press Erasing a Number from the Call List 1.
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Page 29: Your Voice Mail Service
Your Voice Mail Service Note! Not all operators have this service. The service also depends on your subscription. The answering service of your network allows callers to leave a voice Network 11:33 message when you cannot answer your calls. When you receive a voice mail, the voice mail icon appears in the display. -
Page 30: Personalizing Your Phone
Personalizing Your Phone Your phone includes a number of functions which let you adapt your phone to your own personal needs in different situations. Note that some of the functions allow you to have one setting when the phone is handheld and another when it is connected to handsfree equipment. See “Calling from Your Car”... -
Page 31: Ring Signal Type
RING SIGNAL TYPE You can choose the type of ring signal from a list of different sounds and melodies. You can also compose a melody of your own by enter- ing notes with the keypad (see “Your Own Ring Signal” on page 30). To choose one of the ring signal types Settings <... -
Page 32: Display Language
You can have your phone number displayed when you turn the phone on. This requires that you have replaced the Ericsson greeting with a greeting text of your own, or turned the Ericsson greeting off. If your phone number cannot be retrieved from your SIM card, you have to enter it yourself. -
Page 33: Auto Store
To turn the greeting on/off 1. Scroll to 2. Select To revert to the Ericsson logotype • Scroll to AUTO STORE You can choose to let the phone ask if you want to store a called or incoming phone number that is not found in the phone book. The... -
Page 34: Message Signal
MESSAGE SIGNAL You can choose whether to hear clicks, tones or nothing (silent) when you receive a text message (SMS). To set the message signal Settings < Mail alert > 1. Scroll to (Tone) 2. Select the sound you wish to hear. TIME The time is always displayed when the phone is in standby mode. -
Page 35: Sending And Receiving Text Messages (Sms)
Sending and Receiving Text Messages (SMS) The Short Message Service (SMS) allows you to send and receive text messages consisting of up to 160 characters. You can receive text messages when the phone is in standby mode, during a call or when incoming calls are diverted to another phone number. -
Page 36: Reading A Stored Message
To read the message later Network • Press 12:15 The message is stored in the message memory as envelope icon appears at the bottom of the standby display. Press * to see what time the message was received. READING A STORED MESSAGE 1. -
Page 37: Erasing A Message
ERASING A MESSAGE 1. Scroll to the end of the message. 2. Press The message 3. To erase the message from the message memory, press The next message automatically appears in the message list. Tip! You can press message to erase it. When STORING INCOMING MESSAGES If you do not want to read an incoming message at once, it is auto- matically stored in the message memory in the phone. -
Page 38: Enhancing Your Text Messages
Storing a received message in the SIM card memory 1. Scroll to the end of the message. 2. Press 3. Press 4. Press The message automatically moves from the message memory to the SIM card memory. Stored on card The display now shows the position of the message. For example, 3(15) if it is the third of the fifteen that the phone can store. -
Page 39: Composing A Text Message
To set the reply requested prompt Options < Reply Req > • Scroll to (Off) COMPOSING A TEXT MESSAGE For more information on how to enter text, see “Your Personal Phone Book” on page 22. Entering Small Letters • Enter the letter, for example an Small letters will now appear until you press * again. -
Page 40: Sending A Stored Message
Note! The same procedure is used with all types of messages, for example e-mail or fax. Check with your network operator to find out which message types you can use. You have to change the message type first. SENDING A STORED MESSAGE 1. -
Page 41: Area Information Message Types
which is broadcast to all subscribers in a certain network cell at the same time. For example, the information may be a local road report or a local taxi phone number. Note! This feature may not be available in all networks. Turning Area Information On •... - Page 42 Inserting an Area Information code 1. Scroll to Mail Y E S The number to the left indicates the position in the list. You can scroll forwards and backwards through the list with the arrow keys. 2. To insert a code, scroll to the first empty position, using the arrow keys and press Y E S 3.
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Page 43: Diverting Incoming Calls
Diverting Incoming Calls If you want to make certain that your incoming calls are correctly handled when you are unable to answer them, you can use the Call Divert service to divert them to another phone number. Note! The Call Divert service may not be available in all networks. The Call Divert service lets you: •... - Page 44 • Unanswered CHECKING THE DIVERT STATUS To check the status of a certain call divert 1. Scroll to All calls < Get status > 2. Select the divert you want. 3. Select The message informs you whether the call divert is activated or not. To check the status of all call diverts •...
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Page 45: Security For Your Phone And Subscription
Security for Your Phone and Subscription There are several ways to protect your phone and subscription from unauthorized use. Anything from a simple keypad lock to full phone number control. KEYPAD LOCK The Keypad Lock helps you to avoid accidental dialling, which can Network 11:33 happen if you keep your phone in your pocket. - Page 46 Some SIM cards are protected with a PIN (Personal Identity Number) at the time of purchase. If the SIM card lock is activated, you have to enter the PIN every time you turn on your phone. If you enter your Blocked PIN incorrectly three times in a row, the SIM card is blocked.
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Page 47: Phone Lock
To cancel the SIM Card Lock 1. Scroll to 2. Enter your PIN and press The message Note! This only works if your SIM card allows you to cancel the card lock. PHONE LOCK The phone lock protects the phone against unauthorized use if it is stolen and the SIM card exchanged. -
Page 48: Call Barring
CALL BARRING The Call Barring service allows you to bar different types of out- going and incoming calls. Note! This service may not be available in all networks or may require a separate subscription. The following calls can be barred: •... -
Page 49: Fixed Dialling
3. Enter the new password and press 4. Enter the new password a second time and press The message ing that the password has been changed. FIXED DIALLING Fixed Dialling is a way of restricting outgoing calls. It requires a SIM card that allows fixed numbers to be stored. - Page 50 Storing Fixed Numbers 1. Scroll to Phone book, 2. Enter your PIN2 and press 3. Enter the name (optional) and the fixed number in the same way as when storing an ordinary phone number. Editing a Stored Fixed Number 1. Scroll to Phone book, 2.
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Page 51: Handling More Than One Call Simultaneously
Handling More than One Call Simultaneously Your phone allows you to handle more than one call simultaneously. This means that you can put a call that is in progress on hold, while you make or answer a second call, and then switch between the two calls. - Page 52 RECEIVING A SECOND CALL WHILE A CALL IS IN PROGRESS If the Call Waiting service is activated, you will hear a tone in the < Answer? > earpiece if you receive a second call. The question the display. You can do one of the following: Put the current call on hold and answer the waiting call •...
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Page 53: Creating A Conference Call
Connect the two calls (Call Transfer) Handle calls 1. Press Transfer 2. Scroll to < call? > The two calls are now connected to each other, and you are dis- connected from both calls. Note! The Call Transfer service may not be available in all networks. Join the two calls into a conference call 1. - Page 54 Adding New Participants to the Conference Group You can put the conference group on hold and then add new partici- pants. To add a new participant 1. Press Conf held 2. Call the third person you wish to include in the conference group. 3.
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Page 55: Ending The Conference Call
To make the call 1. To put the conference group on hold, press Conf held 2. Enter the number you wish to call and press To switch between the new call and the conference group • Press To end the new call and return to the conference group Handle calls 3. -
Page 56: Setting Network Preferences
Setting Network Preferences SEARCHING FOR NETWORKS When you turn on the phone, it searches for the last accessed net- work. If this is not within range, you may use another network, pro- vided your home network has an agreement that allows you to do so. This is called roaming. -
Page 57: Forbidden Networks
Message Forbidden Available Forbidden Networks The names of the forbidden networks are stored on your SIM card. If such a forbidden network is within range, it is left out when the phone searches for a network (automatic search mode). If your home network and a forbidden network come to an agreement that allows you to use the forbidden network, you can select this net- work even though the message LIST OF PREFERRED NETWORKS... -
Page 58: Search Modes
3. Press work that you want. If the desired network does not appear, press Y E S 4. Enter the three-digit country number and the two-digit network number. 5. Press Erasing a Network from the List 1. Scroll to Edit list Network 2. -
Page 59: Knowing The Call Time/Call Cost
Knowing the Call Time/ Call Cost CALL INFORMATION The display shows the duration of a call in progress. When you end the call, the call duration information is shown for another three sec- onds. If your network and SIM card support this feature, you can have the call cost (or the number of call units) displayed. -
Page 60: Determining The Call Cost
DETERMINING THE CALL COST If you select the Cost option in the Call info function in the menu, the Price function appears in the able to use the Price function, both your network and your SIM card must support it. The Price function lets you enter and vary the price per call unit. -
Page 61: Using Two Phone Lines
Using Two Phone Lines Note! The Alternate Line Service may not be available in all net- works and may require a separate subscription. Your phone supports two voice lines (Alternate Line Service, ALS) with different phone numbers, Line 1 and Line 2. This is useful if you want to keep business calls and private calls on separate lines. -
Page 62: Calling From Your Car
Calling from Your Car By using the Ericsson portable or vehicle handsfree solutions, you can be on the phone without using your hands to hold it. HANDSFREE TYPES If you use a Vehicle Handsfree Solution, you can choose between two different ways in which your phone can handle the speech. -
Page 63: Answering Mode
ANSWERING MODE The sub-menu Auto, which are useful when you use the phone with handsfree equipment. • Any key: You can answer an incoming call by pressing any key, except the • Auto: If you choose the automatic answering mode, an incoming call is answered automatically after one ring signal. -
Page 64: Calling Card Or Credit Card Calls
Calling Card or Credit Card Calls When making international or long distance calls, you may not want your operator to charge you for these calls on your normal account. If you have a credit card or a calling card, you may want to re-direct the charges to one of those accounts instead. -
Page 65: Selecting A Card
2. Enter your security code and press To change security codes, see above. 3. Select card position (Card 1 or Card 2). 4. Enter the access number (the phone number) to the calling card server. The numbers are entered in the same way as in the ordinary Phone book. -
Page 66: Activating The Data Menus
Sending and Receiving Faxes If you have a SIM card that does not support separate fax and data numbers, you need to activate the data menus. When the Data Menus are activated, a new menu appears in your phone: ACTIVATING THE DATA MENUS Settings <... -
Page 67: Setting The Alarm
Setting the Alarm ALARM The phone has an alarm function. When it is activated, an icon in the Network 11:33 shape of a bell is shown next to the current time in the display. The alarm sounds at the time set, even if the phone is turned off. The illumination of the keys and the display flashes. -
Page 68: Troubleshooting
ADDITIONAL INFORMATION Troubleshooting 68 Quick Keys 70 Technical Data 71 Glossary 72 Guidelines for Safe and Efficient Use 76 Warranty 81 Index 85... -
Page 69: Troubleshooting
Troubleshooting This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you encounter are easy to correct yourself. ERROR MESSAGES Insert Card Insert There is no SIM card in the phone. -
Page 70: Phone Does Not Come On
• Make sure that the phone is properly inserted into its holder. POOR SOUND QUALITY IN HANDSFREE EQUIPMENT • Check that the handsfree equipment is Ericsson original equip- ment and that it has been properly installed. • Change the Handsfree Type from Type 1 to Type 2. See “Hands- free Types”... -
Page 71: Quick Keys
Quick Keys Several keys on your phone can be used to optimize the phone’s func- tionality and decrease the number of times you need to press a key. Some of the key combinations demand that your phone is in a certain mode and some can be made from the standby mode. -
Page 72: Technical Data
Technical Data General System SIM card Type number Dimensions Size Weight with battery Weight without battery HUMIDITY Ambient temperatures GSM 900/GSM1800 Small plug-in card, 3 V or 5 V type 1100901-BV 130 x 49 x 19 mm / 5.1 x 1.9 x 0.75 in 150 g / 5.3 oz. -
Page 73: Glossary
Glossary Advice of Charge (or AoC) enables you to monitor the cost of calls made from your mobile phone. Details of the last call and total calls made are shown in the phone display. Alternate Line Service (or ALS) enables you to have two lines and two different phone num- bers on one subscription for your mobile phone. - Page 74 A dual band phone that combines the two standards can use both fre- quencies. This increases capacity in densely populated urban areas, and consequently improves the coverage offered by your network operator. It also offers you enhanced international roaming, thanks to the additional networks now available when you are travelling.
- Page 75 network or system (your home network), but if it is not in range or unavailable, it will select another system. International roaming is based on agreements between network operators in different coun- tries. Line 1/Line 2 see Alternate Line Service above. Menu System is the easiest way to access all the phone’s functions.
- Page 76 Scroll pressing the left or right arrow key to move between the menus. Select scrolling to a menu then pressing the key on the phone. Y E S Semi-Duplex In handsfree equipment, full duplex means that the connection is open for both parties to talk simultaneously. Semi-duplex gives close to, but not complete, duplex functionality.
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Page 77: Guidelines For Safe And Efficient Use
According to this statement, which is based on the available body of research, there is no evidence that mobile terminals meeting the recommended limits can cause any adverse health effects. All Ericsson telephones conform to the ICNIRP recommendations, and international exposure standards, such as: •... -
Page 78: Efficient Phone Operation
Do not use the phone with a damaged antenna. Replace a damaged antenna immediately. Consult your manual to see if you may change the antenna yourself. If so, use only an Ericsson approved antenna. Otherwise, take your phone to a qualified service centre for repair. -
Page 79: Electronic Devices
ELECTRONIC DEVICES Most modern electronic equipment, for example, equipment in hospi- tals and cars, is shielded from RF energy. However, RF energy from telephones may affect some electronic equipment. Turn your phone OFF in health care facilities when regulations posted in the areas instruct you to do so. Always request permission before using your phone near medical equipment. -
Page 80: Blasting Areas
To reduce risk of electric shock, unplug unit from power source before attempting any cleaning, then use soft cloth dampened on with water. CHILDREN Do not allow children to play with your phone. It is not a toy. Chil- dren could hurt themselves or others (by poking themselves or others in the eye with the antenna for example). - Page 81 Use only Ericsson Original accessories. Failure to do so may result in loss of performance, fire, electric shock, or injury, and will void the warranty. • Do not attempt to disassemble the product. Doing so will void warranty. This product does not contain consumer serviceable components.
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Page 82: Warranty
In the event of difficulty, details of our authorized service network are available from your local Ericsson subsidiary. OUR WARRANTY Ericsson warrants this product as being free of defects in material, design and workmanship at the time of original purchase and for a period of twelve (12) months immediately thereafter. - Page 83 • Abuse or misuse, including but not limited to failure to use the product for its normal purposes or in accordance with Ericsson’s instructions for use and maintenance of the prod- uct, or the installation or use of the product in a manner inconsistent with the technical or safety standards in force.
- Page 84 In the absence of applicable national legislation this warranty will be the purchaser’s sole and exclusive remedy. Ericsson, its subsidiaries and distributors shall not be liable for any incidental or consequential damages for breach of any express or implied warranty relating to this product.
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Page 86: Index
Index Alarm 66 Alarm indicator 13 Alternate Line Service (ALS) 60 Answered calls indicator 26 Answering calls 15 Answering service. See Voice Mail Area information 39 message types 40 receiving area messages 41 Auto store 32 Banking by phone 23 Barring calls. - Page 87 Conference calls 52 adding new participants 53 creating 52 extracting a participant 53 releasing a participant 53 reviewing participants 53 Credit 59 Credit cards 63 Date 33 format 33 setting 33 Dialled numbers indicator 26 Display greeting text 31 indicators 12 language 10 light 32 Divert indicator 12...
- Page 88 Missed calls indicator 26 Muting microphone 16 Name recall 24 Name tag 22 Network 11 search modes 57 selection 55 Network name 11 Phone book 22 calling from 24 changing a name 25 changing phone number 25 erasing phone number 24 keeping up to date 25 storing names 23 storing numbers 23...
- Page 89 SMS indicator 12 Speed dialling 25 Stored messages (SMS) reading 35 Storing names 23 numbers 23 Tape loops. See Voice mail indicator Telephone banking 23 Text messages (SMS) 34 Time 33 format 33 setting 33 Tone signals 17 Touch tones 17 Turning the phone on 10 Turning your phone off 11 Voice mail 28...
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