Restocking Policy - Presto Lifts M100 Installation, Operation & Service Manual

RESTOCKING POLICY

Presto Lift, Inc.'s goal is for you to be satisfied with your order. Merchandise may
be returned, but returns will be subject to a restocking fee to cover the costs Presto
Lift, Inc. incurs which include but are not limited to handling, storage of the units,
etc. Presto Lift, Inc. will issue refurbishing costs where end-user wear is apparent.
We would prefer to not charge for these costs but find it necessary and apologize for
any inconvenience. Please review the RETURN MATERIALS AUTHORIZATION
(RMA) PROCEDURES.
Lifts may be returned with a restocking fee according to the following schedule:
1. Standard unit or standard unit with stock options:
Three or less
With re-order
Four or more of the same model
With re-order
2. Custom engineered/modified lifts:
Standard parts may be returned with a 20% restocking fee or $35.00 net, whichever
is greater. Modified or custom-engineered parts are not returnable. Unfortunately,
due to potentially concealed damage, all sales of electrical assemblies are final.
Should you feel there is a quality problem, please contact the seller to ask questions
and gather information on how to rectify the issue. Presto Lift Inc. reserves the
right to determine potential credits, as a result of factory defects, based on its in-
spection of the merchandise.
All products shipped from our factory have passed Quality Assurance inspection
and testing. The carrier of choice has signed for, and accepted the product in new
working condition. The customer should inspect to ensure it is not received dam-
aged, has no concealed damage or is not incomplete. Parts orders are determined to
be complete based upon Presto Lift, Inc. inspection sheets and carrier shipping
weights.
Page 18
OWNER'S MANUAL
LIFTS
PARTS
QUALITY ISSUES
GENERAL
M100, M200, M300 & M400 FOOT OPERATED LIFTS
20%
15%
30%
20%
No Returns